Andrews Estate Agents Cheltenham reviews

★★★★★ 5/5

Google

Google won't let me add a new review, so I'm adding it here! Thanks once again to Hayley and Eva for their help in securing great tenants for another two properties. With tenants in different properties leaving at the same time, we're having a busy time. Having you two to help makes all the difference! Many thanks to Hayley for her advice and guidance in the preparation of our property for letting. With the increasingly tightened legislation it is more important than ever to attract the right tenants, which starts with us and the property we are offering. Many thanks Hayley!

John · 21 August 2026

★★★★★ 5/5

Google

Eva is so good ★★★★★ Excellent letting agent I’ve been extremely pleased with the service I’ve received from my letting agent. They have been professional, friendly and helpful throughout, and communication has always been excellent. Any questions or issues have been dealt with promptly and efficiently. It’s reassuring to have an agent who is reliable, approachable and genuinely cares about providing a good service. I would have no hesitation in recommending them to anyone looking for a professional and trustworthy letting agent. I just luv working with Andrews John Slater Spa Town Property Rentals

John · 19 August 2026

★★★★★ 5/5

Google

If I could rate these girls 10/5, I would! Hayley and her team have been involved with my properties - purchase & rental for over 10 years! I can not stress enough how easy they have made all aspects relating to finding tenants/managing/fixing for me! Having worked with other agencies in different locations, I just wish there was a way to have a team like this on my side elsewhere, there is no comparison! Thank you ladies

Suzi · 18 August 2026

★★★★★ 5/5

Google

Exceptional service from Shannon Huntley at Andrews Cheltenham. From start to finish, Shannon has gone above and beyond to keep the entire process moving smoothly. She has been consistently proactive, always one step ahead, and made sure that every party involved was kept fully informed. Her communication has been outstanding, always professional, always courteous, and always timely. Shannon handled every challenge with calm efficiency and a genuinely helpful attitude, which made a huge difference during what can often be a stressful process. Her ability to liaise effectively with all sides ensured that progress never stalled and that everything stayed on track. Shannon’s support has been invaluable, and her dedication really sets her apart. I would highly recommend Andrews Property, and especially Shannon, for anyone looking for a truly committed, professional, and reliable agent.

Alex · 22 July 2026

★★★★★ 5/5

Google

I recently purchased my first buy-to-let property and chose Andrews to manage the letting process. I dealt with Eva throughout, and she provided excellent advice and guidance every step of the way. Within just a few weeks, she found a great tenant and handled everything efficiently, even while I was away on holiday. Her communication was excellent, and she made the whole process smooth and stress-free. I would highly recommend Eva and the Andrews team to anyone looking for a professional and reliable letting agent

Aaron · 1 June 2026

★★★★★ 5/5

Google

The service i have received from Andrews has been incredible. Everyone i speak to are always so helpful. Especially the lovely Hayley, it is always a delight speaking with her and nothing is too much trouble for her to help with. She quickly gets back to me and makes sure all my needs are met. Thank you so much to Hayley and all the team at Andrews.

David · 19 August 2026

★★★★★ 5/5

Google

We’ve had the pleasure of working alongside Andrews as their appliance specialist engineers for many years now, and the experience has always been excellent. Justyna is always there to help with any questions or queries we may have. Nothing is ever too much hassle for her, and she always goes above and beyond to make sure everything runs smoothly. Her professionalism and communication make's working together an absolute pleasure. Thank you!

Power · 22 May 2026

★★★★★ 5/5

Google

I’m so grateful to Lily for all her help during what was a really difficult time for me. She was incredibly kind, understanding and supportive throughout the whole process. Lily went above and beyond to help me find a property and made what could have been a very stressful experience feel so much easier. Would 100% recommend!

Libby · 18 August 2026

★★★★★ 5/5

Google

I would like to say a huge thank you to Justyna for her help and professional approach. She has been very kind, helpful and quick to respond to messages throughout the whole process. Everything felt much smoother thanks to her support and involvement. I really appreciate her patience, great communication and willingness to help at every stage. Truly excellent customer service and a very positive experience 🤍

Meehow · 22 May 2026

★★★★★ 5/5

Google

I had a fantastic experience with Andrews Estate Agents, and I especially want to recognise Gary Masiey for his outstanding support throughout the process of securing my mortgage. From start to finish, Gary was proactive, knowledgeable, and genuinely focused on what was best for me. He kept me fully updated at every stage and explained things clearly, which made the whole process much less stressful. There were even times when he provided information and updates that really should have come from the solicitors, yet he stepped in without hesitation to make sure nothing fell behind. Gary truly went above and beyond. His professionalism, attention to detail, and willingness to help made a huge difference, and I’m incredibly grateful. Thanks to him, what could have been a complicated and overwhelming experience felt smooth and well-managed. I would highly recommend Andrews, and especially Gary, to anyone looking for support with buying a property or arranging a mortgage. He did a brilliant job.

Miran · 13 December 2025

★★★★★ 5/5

Google

Really happy with the help we received from Lily at Andrews. She was so cheerful, approachable and helpful throughout, and made everything feel really straightforward. Nothing ever seemed like too much trouble, and she was always happy to help. Would definitely recommend Lily.

Lisa · 18 August 2026

★★★★★ 5/5

Google

I've recently decided to let my house and the information, guidance and service delivered by Hayley Tennet was outstanding. Every step of the process she has been fantastic and her enthusiasm is contagious, I strongly recommend Andrews and Hayley, nothing was too much effort. 10 out of 10!!!

William · 22 May 2026

★★★★★ 5/5

Google

I am submitting this review as a result of the outstanding service I received from Hayley. Her energy and enthusiasm completely swept me off my feet. Her attention to detail, humour, personality & genuine care and excitement for her job was such a breath of fresh air to see. She should have her own tv show. Delivered over and above for me, put a big smile on my face and left me feeling very excited for the next chapter in the property market.

MALALY · 20 August 2026

★★★★★ 5/5

Google

I am beyond grateful to the amazing team at Andrew Estates, especially James, Sam, and Frederick. After receiving the Memorandum of Sale on April 30, I made the mistake of hiring a cheap solicitor who caused endless delays and stress due to poor communication. At one point, I genuinely thought the deal would collapse or the contract would be indefinitely delayed. But thanks to Sam’s leadership and Frederick’s timely communication with the seller, and James, who first guided me into the process, everything turned around. Their teamwork, professionalism, and responsiveness helped me go from chaos to contract in under two months. I’m now completing the purchase in just a couple of days, and I couldn’t be happier. If you’re looking for a team that actually cares and works with heart and skill, you can fully trust this team. Thank you again!

Yunrak · 4 July 2025

★★★★★ 4/5

Google

I’m impressed and happy with the service I received from Andrews. Their level of professionalism is high. It took 3 years to sell my flat. They persevered and got there in the end. I dealt with many of their team during those 3 years. So thanks to Holly, Sam, Shannon, Frederick, James, March and others too. Sorry, but I can’t remember all your names! I would use Andrews again if I needed to. Special thanks to Beth Gifford for negotiating a better deal on their sales commission with me.

Chris · 4 July 2025

★★★★★ 1/5

Google

Rushed viewing and didn’t feel welcomed Eva was at the back of the property and not the front the current tenant had to take us through the house and take us to Eva and then she seemed surprised when we turned up for the viewing and said …

Jamie · 22 April 2026

★★★★★ 5/5

Google

From the beginning to the end of letting my property with Andrews for the second time, I have been very impressed with the staff, especially Eva Whitehead who has been friendly and extremely helpful in answering any questions whilst maintaining a very professional tone with myself and my new tenant.

Ruth · 13 February 2026

★★★★★ 5/5

Google

I have been renting a student property through Andrews for the previous two years. Andrews, and in particular my letting agent, Hayley, have made the entire process incredibly straight forward and easy. They have been an excellent link between my landlord and I throughout the entirety of the renting process and have ensured that both parties have been entirely happy with the renting arrangements. I would always recommend Andrews, and especially Hayley as an agent, to anyone looking to buy or rent and in particular to students looking for their next house to rent.

Libby · 18 April 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Eva at Andrews, and I couldn’t be more impressed with the level of service she provided. From the very beginning, Eva was professional, approachable, quick, and genuinely attentive to my needs.

Max · 22 April 2026

★★★★★ 5/5

Google

Just exchanged contracts on selling my property and would like to thank Andrews for the first class service, always keeping me informed and ready with information and advice. Shannon was brilliant all the way through with thanks also to March and Sam. Would highly recommend this Company. Chris P

Chris · 13 January 2026

★★★★★ 5/5

Google

I had a lovely experience with Eva a couple of weeks ago at a viewing for my friend. Eva is very knowledgeable and attentive and made sure no question was unanswered. Highly recommend.

Bronwen · 22 April 2026

★★★★★ 5/5

Google

Garry was so lovely and incredibly knowledgable with helping me apply for my first mortgage. I would highly recommend him

Tia · 22 July 2026

★★★★★ 5/5

Google

I had a viewing with my partner yesterday, and Eva was extremely accommodating. She answered all my questions clearly and made the whole experience smooth and pleasant. I would definitely recommend her.

Ryan · 22 April 2026

★★★★★ 5/5

Google

Garry was absolutely brilliant! This was my first time purchasing a property on my own, and I didn’t know where to start or what to do. Garry was so supportive, and explained everything to me in ways someone new to the process could easily understand and process. His responses to my calls and emails were incredibly prompt and was always there to answer any of my questions and worries. He kept in touch regularly to ensure things were moving in the right direction throughout my purchase, and I couldn’t recommend Garry enough!! Thank you so much for all your support!

Ellie · 8 October 2024