Trusted Agent profile · Cheltenham, Gloucestershire
★★★★★
338 reviews across 1 platform
11 Bath Road, Cheltenham, Gloucestershire, GL53 7HG
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Cheltenham, Gloucestershire, at 11 Bath Road, is rated 4.5 out of 5 across 338 reviews on 1 platform, including 338 Google reviews rated 4.5.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleThank you to every one that has dealt with us for our purchase. Especially Sam and Alex! Even when there were issues down the chain you have helped push so much for us! Thank you for all the emails/calls and updates when I've been stressing it very much so put my mind at ease!! Thank you again!
Thanks for your kind words, Chloe. We're happy to hear Sam, Alex and the team helped push this through, that's why we're here!. Enjoy your new home.
5/5
GoogleEva Whitehead has been looking after my property interests with Andrews for long enough that I can say the service she provides is exemplary and I would not hesitate to recommend her for your business too.
Hi Gerard, thank you for sharing your feedback with us, we really appreciate it and know the team at Cheltenham do too! Thanks, Rhys
5/5
GoogleGarry was fantastic when helping me buy my first home as a new home owner in Cheltenham over 10 years ago. When it came to buying my next home, this time with my partner, we returned to Garry Maisey for his help and guidance with our mortgages and he was every so helpful, proactive and patient! Would highly recommend.
Hi Ellie, amazing to see that Garry was not only able to help you purchase your first home but was also able to help again over a decade later. We know he will really appreciate you returning to rely on his advice again. Thanks, Rhys
5/5
GoogleAs good as it gets! Everyone at Andrew’s is extremely professional and helpful…. Garry is simply the very best advisor for mortgages I’ve ever used, bar none, and even George who has the coolest haircut was really very good as well 😁. Many thanks for a smooth transaction guys. Will definitely use you again.
Thank you, Neil! We're thrilled to hear about your positive experience with Garry and George. Your kind words mean a lot to us. Looking forward to assisting you again in the future!
5/5
GoogleHighly appreciate the support given to me on finding my dream home and would specially like to thanks George Staff on handling the whole process ,doing an efficient, fast job on helping me with securing the property. Overall excellent service provided by Andrews agents using technology to streamline most work online which save enough time and get the work done hassle free.
Hi Nuwan, thank you for taking the time to leave us a review. Fantastic to see that George has been able to provide you with a brilliant service and it's great that you've found our processes coupled with technology straightforward and easy to navigate. Thanks again, Rhys
5/5
GoogleI highly recommend Andrews. This company have been doing great work for me. The lady Hayley, have been working hard, nothing was too much. She was friendly and helpful with all the professionals manners ! No need to look further this is the best company in town.
Thank you, Stéphanie, for your wonderful review! We're thrilled to hear about your positive experience with Hayley and our team. Your recommendation means a lot to us. If you need any further assistance, we're here to help! Best wishes , Lisa
5/5
GoogleI contacted Andrews as the oven in my rented accommodation had stopped working. It was dealt with by Owen Copson, who arranged for it to be fixed very quickly and efficiently. I also had a follow up email after the job had been completed to check that the work had been done and everything was ok. Very happy. Thank you Owen.
Hi Sara, thank you for taking the time to leave us a review. Brilliant to see that Owen was on hand to help you as soon as possible and followed up accordingly. Thanks again, Rhys
5/5
GoogleWe found a bungalow with Andrew’s and Niamh had show us around the first time she had a warm and came with a wealth of knowledge about the property. On our 2nd viewing we saw James who continued to deal with our paperwork. He pushed and pushed to make sure we completed on our dead line. We are very thankful for all his hard work.
Thank you, Katie! We're thrilled to hear about your positive experience with Niamh and James. It's wonderful to know they provided excellent service and helped you meet your deadline. We appreciate your feedback and wish you happiness in your new bungalow!
5/5
GoogleHayley at Andrews has been incredibly helpful leading the way on my first letting. She let me know everything I needed to do and offered support to get things done where she could as well as offering tips to save money. Really impressed with communication and professionalism. Highly recommend. Thank you!
Hi Jess, Thank you for your wonderful feedback! We're thrilled to hear that Hayley was … More
1/5
GoogleI would not recommend using this letting agency to any tenant. I had a 2-year tenancy with them, and all my enquiries and concerns were answered very bluntly and with no resolution.very disappointed
Hi George, I am sorry to hear that you have had a bad experience with our Andrews Cheltenham Lettings Team. I would be keen to understand more about this, if you could email me with more information so I can investigate this for you that would be great, sjsmith@andrewsonline.co.uk. Many thanks, Shannon Smith, Regional Lettings Manager
5/5
GoogleI needed a rental property at short notice when moving from Cornwall to Cheltenham and Gracie pulled out all the stops! Everything was completed speedily and professionally with clear instructions and nothing was too much trouble. Thank you for all your help- I recommend your customer service to anyone.
Thank you, Joanne. We're thrilled Gracie could assist you so efficiently with your move. Your recommendation means a lot to us. Welcome to Cheltenham!
5/5
GoogleI have had little to do with Andrew’s until a recent family crisis caused me to take over from my seriously ill wife. My wife was unable to communicate so I turned to Andrew’s, with whom she had been dealing for many years, for help during …
Dear Geoff Dobson, Thank you for your heartfelt review. We're grateful for your kind words about … More
5/5
GoogleHave recently remortgaged after an initial mortgage deal (2 years ago), both with Garry. Once again it was a pain free experience and we’ve secured a great deal. I can’t recommend Garry enough - he’s great at explaining the details and ensuring that we were chasing the beat deal. Highly recommended!
Thank you, Finn. We're delighted to hear about your positive experience with Garry. Your recommendation means a lot to us. Looking forward to assisting you again in the future!
5/5
GoogleGeorge was extremely professional and took his time to explain and take me through via this complex administrative process. I felt very comfortable with his professional and friendly manner. Georgina was also a great help as she found the best choice of options of housing for me. Excellent team including Owen, Molly and Matt!
Hi Peter, thanks for your five star review, fantastic to see George and the team have been able to guide you through the process. I am so glad to hear you felt comfortable and Georgina was was able to find the best choice of properties for you. Thanks again and all the best, Laura.
5/5
GoogleWe have thoroughly enjoyed our house visits with Andrews Cheltenham. Shannon has been a positive guide through all three. She has struck a great balance between talking up the great points of a property and letting us explore for ourselves, and she seems to really understand how exciting looking for a house can be!
Hi Benjamin, thank you so much for the five star review. Brilliant to see that Shannon has delivered such a positive and personal experience for yourselves. We agree that house hunting should be exciting, so pleasing to see your viewings with us have been and we wish you all the best with your search. Thanks, Rhys
5/5
GoogleBig shout out to Garry who helped me buy my first home and has since advised me on my remortgage. He's extremely knowledgable and so friendly and helpful and made the mortgage process easy! Always happy to answer any questions I had. Thank you for all your help!
Hi Fran, fantastic to see that Garry was able to help you with your remortgage. We know that the mortgage can be difficult to navigate so it's great to know Garry was at your side to guide you through it. Thanks for sharing your experience with us.
5/5
GoogleExcellent experience and service with the Andrew’s team for a recent family 4 bed rental,…. George Staff was exceptional in both his customer service and being proactive to ensure all went as smoothly as possible. Thank you George and team !
Thank you, James! We're happy to hear about your excellent experience. George and the team will be delighted to know their efforts made a difference. We appreciate your kind words! Best wishes, Jake
5/5
GoogleGarry Maisey at Andrew’s is absolutely the best person when it comes to sorting your mortgage/remortgage. Takes the time to explain everything clearly and makes sure you totally understand and have all the figures/info you need before making any mortgage decisions. Thanks Garry for all your help recently with our remortgage, you are a star!
Hi Kate, thank you so much for the review, we know that Garry will really appreciate seeing your feedback. We know he works incredible hard for his customers and always makes sure they are fully informed with their best options, great to see that's been the case for you too. Thanks, Rhys
5/5
GoogleWe have recently been going through the process of buying our first home, and I would really like to thank Holly for her excellent communication throughout. She worked incredibly hard to get us into the property, and was supportive throughout, making us feel at ease with the process. Thank you Holly- highly recommend! :)
Hi Rosie, thank you so much for the five star review. Brilliant to see that Holly has been looking after you and providing a brilliant experience on your journey to home ownership! Congratulations on buying your first home, we hope you settle in well when the time comes. Thanks again, Rhys
5/5
GoogleReally helpful agency. Matt has been incredible throughout the process and we are very grateful for his help
Thank you, Meg, for your wonderful feedback! We're thrilled to hear about your positive experience with Matt and our team. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes, Jake
5/5
GoogleRecently enquired about a property with these agents. Even though it wasn't meant to be I was very impressed with the professionalism, friendliness and helpfulness of all the staff I spoke to.
Hi Judi, thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best wishes, Lisa
5/5
GoogleI am in the process of looking for my first home and I had a viewing at two properties through Andrews. Shannon was amazing and very helpful, answered all of my questions, and was very professional and kind. I definitely recommend Andrews as the experience has been great so far.
Hi there, thank you for taking the time to write us a lovely five star review. I am so glad to hear Shannon has been so helpful to yourself and answered any questions you had. Thank you for the recommendation too and all the best, Laura.
5/5
GoogleI used Garry here as my mortgage advisor, he has been fantastic, helped me through the process and gave me lots of good advice. Even though I didnt end up buying through the Andrews estate agents I was still able to use Garry to sort my …
Hi Sam, Thank you for your wonderful feedback! We're thrilled to hear Garry provided … More
5/5
GoogleWe've been really impressed by our experience with the lettings team at Andrews so far - a big thank you to George for making the process an absolute breeze, and being available for any questions.
Thank you, Abi! We're thrilled to hear about your positive experience with our lettings team. George will be delighted to know he made the process smooth for you. Best wishes , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Estate Agents's Cheltenham office has 338 reviews across 1 platform: 338 on Google.
Andrews Estate Agents Cheltenham is rated 4.5 out of 5 across all 338 reviews, and 4.5 out of 5 on Google from 338 reviews.
Andrews Estate Agents Cheltenham, 11 Bath Road, Cheltenham, Gloucestershire, GL53 7HG.
