Every review we hold for the Clifton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleUpdated 2026:
Exemplary service, as always, from Denise Walter, Property Manager, at the Andrews Clifton branch. Denise is so conscientious, is super-responsive, super-knowledgeable & experienced, & is extremely reliable. She is a true asset to the Andrews organisation. I have no hesitation whatsoever in recommending Denise. Well done, Denise!
Updated 2021:
Fantastic service from Property Manager James Berry & the team - James is always super-attentive, thorough & pro-active. A pleasure to work with. Thank you James! As landlords, we have been using Andrews for Lettings & Management for the past 12 years, & continue to be impressed.
2016:
Great service from Property Manager Christopher Carstairs, and team - responsive, quick, thorough and polite. In particular Chris stands out as extremely professional. A safe pair of hands. As landlords we have been using Andrews for Letting & Property Management for the past 7 years. Highly recommend Andrews for Lettings & Property Management.
Slade · 22 July 2026
Agent replied · 22 August 2026
Thank you for your continued trust in Andrews Clifton. We're thrilled to hear about your positive experiences with Denise, James, and Christopher. Your feedback is invaluable, and we appreciate your recommendations. We look forward to serving you for many more years. Best wishes , Lisa
★★★★★ 5/5
GoogleJennie has been really helpful throughout a fairly stressful situation with a leak and electrical issue at the property.
She responded quickly, arranged contractors promptly, and kept us updated throughout. When things became more complicated, she handled everything professionally and made sure the issue was properly investigated rather than just patched.
She has been approachable and easy to deal with, which has made a big difference, and we really appreciate her support while everything is being sorted.
Edward · 22 July 2026
Agent replied · 22 August 2026
Thank you, Edward, for your kind words and 5-star rating. We're thrilled to hear Jennie was able to assist you effectively. Your satisfaction is our priority, and we're glad she made a positive impact during a challenging time. We appreciate your feedback! Best wishes , Lisa
★★★★★ 4/5
GoogleI have used Andrew’s as my letting agent for well over 20years with different properties in Bristol. Like most relationships it has not always been plain sailing. However over the last couple of years things have really improved and having a ‘single point of contact’ that is always available makes a huge difference. So thank you Jennifer Jones.
A · 22 June 2026
Agent replied · 22 August 2026
Thank you for your continued trust in us over the years. We're thrilled to hear about your positive experience with Jennifer Jones. Your feedback is invaluable, and we look forward to serving you even better in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleI had a very smooth and pleasant experience renting my new place. Leah Rawlings is a superstar. She was incredibly helpful and responsive throughout the process and made everything feel straightforward and stress-free. She was always quick to answer questions, kept me well informed at every stage, and went above and beyond to ensure everything was handled smoothly.
Hams · 8 April 2026
Agent replied · 22 April 2026
Thank you so much for your kind feedback. Leah will be delighted to see this. We wish you all the best in your new home.
★★★★★ 5/5
GoogleI am currently in the process of looking for a rental and have had a great experience with Andrews Clifton so far. Harry Munden has been super kind and helpful, has answered all my questions and made the process so much easier. He has proactively provided me with information that usually I would have to ask myself.
Stephanie · 6 March 2026
Agent replied · 20 March 2026
Thank you, Stephanie, for your wonderful feedback! We're thrilled to hear about your positive experience with Harry and our team. Your satisfaction is our priority, and we're here to assist you every step of the way. Best of luck with your rental search , Lisa
★★★★★ 5/5
GoogleOMG Harry was amazing! My very first property viewing on my own, he made me feel so comfortable was very kind and respectful and was happy to answer any questions I had ! Thanks Harry!
Morgan · 15 August 2026
Agent replied · 22 August 2026
Thank you, Morgan! We're thrilled to hear about your positive experience with Harry. Making you feel comfortable and informed is our priority. We appreciate your feedback and look forward to assisting you in the future!
★★★★★ 5/5
GoogleReviewing the flat viewing and application process only as I haven't rented the flat yet. Communication was clear and prompt, and the staff helpful. They could answer all my questions, and were willing to ask the landlord if I had any further ones too. Rebekah cheerful and friendly which is something nice to find in a letting agent! The were on time and let me spend a little longer taking pictures that I needed. James was quite straightforward and told me more about Bristol and the local area, which was valuable in making a decision.
Paul · 20 July 2025
Agent replied · 20 March 2026
Thank you, Paul, for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah and James. It's great to know our team could assist you effectively. If you have any more questions, feel free to reach out. We appreciate your support! Best wishes, Jake
★★★★★ 5/5
GoogleRebekah was amazing and early to our appointment. We we’re well informed about the property we viewed with her, she was very personable, and accommodating. Eleanor was also very helpful when scheduling a viewing and gave us selections that matched up with what we were looking for, she was very timely when we were in a rush, and I would definitely recommend if you are looking for a property to let.
James · 20 October 2025
Agent replied · 20 March 2026
Hi James, thank you for your wonderful feedback! We're thrilled to hear that Rebekah and Eleanor provided such excellent service. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
GoogleThank goodness for Jennifer Jones is all we can say! We were having a terrible time trying to sort issues at our property and were seriously considering our options....then Jennifer took over the running of our rental and it's like a huge weight has been lifted! Jennifer is communicative, efficient, helpful and she really listens. Now it feels worth the money we pay and Andrews are back in our good books!
Jen · 20 October 2025
Agent replied · 20 March 2026
Thank you, Jen, for your wonderful feedback! We're thrilled to hear that Jennifer made such a positive impact. Your satisfaction is our priority, and we're glad to have restored your trust in us. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleI would like to give special thanks to Jennifer Jones at Andrews Agency. She has been incredibly supportive during a very difficult time, always offering kind and reassuring help over the phone. She went out of her way to make sure I didn’t struggle with my moving and helped make my life much easier. Her support gave me much-needed peace of mind, and I’m truly grateful for her care and dedication.
Fanny · 20 October 2025
Agent replied · 20 March 2026
Thank you, for your kind words and 5-star review. We're thrilled to hear Jennifer provided such supportive service during your move. Your feedback means a lot to us, and we're grateful for the opportunity to assist you. Best wishes , Lisa
★★★★★ 5/5
GoogleHad a great experience with Andrews. The lettings consultant Harry Munden made arranging the viewing for a property really straightforward, and the viewing itself was thorough and informative - every part of the property was covered in detail. Very professional service!
The agency has also been consistently helpful throughout my search for a new place. Highly recommend! :)
Kacper · 21 January 2026
Agent replied · 28 January 2026
Thank you, Kacper, for your wonderful feedback! We're thrilled to hear about your positive experience with Harry and our team. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes in your new home search . Lisa
★★★★★ 5/5
GoogleWe had a viewing with Rebekah the other day for a property. Rebekah has been great, she is very friendly, welcoming and gave us lots of valuable information about the place we were looking at. Since looking at the property the communication has been quick and smooth with getting everything sorted to move in. I would highly recommend using Andrew Clifton for looking at a property.
Jake · 20 October 2025
Agent replied · 20 March 2026
Hi Jake, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Welcome to your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleMy experience with Andrews for my upcoming tenancy has been flawless, from the call I made asking to arrange a viewing to the call from Rebekah confirming our application had been accepted. The viewing of the flat went smoothly and Rebekah made sure that all of my questions were answered and seemed to know everything someone could know about the property, which was very refreshing after other viewing experiences.
Madeline · 20 September 2025
Agent replied · 20 March 2026
Thank you, Madeline, for your wonderful feedback! We're thrilled to hear about your flawless experience with Rebekah and our team. Your satisfaction is our priority, and we're delighted to have assisted you smoothly. Looking forward to supporting you throughout your tenancy! Best wishes , Lisa
★★★★★ 5/5
GoogleJennie was a great help when we vacated, friendly, supportive and very professional, thank you. Also thank you to Daryn for fielding my calls 📞 …
Toby · 19 August 2026
Agent replied · 22 August 2026
Hi Toby, thank you for your wonderful feedback! We're thrilled to hear that Jennie and Daryn provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleMy boiler went and I had cold water , I phoned Andrews and spoke to Darren and Jenny, both you actually brilliant , it was sorted with in a day or 2 . Both of them are a credit to Andrews .
Crystain · 20 April 2026
Agent replied · 22 April 2026
Thank you, Crystain, for your kind words and 5-star rating! We're thrilled Daryn and Jennifer could assist you promptly. Your satisfaction is our priority, and we appreciate your feedback. If you need further assistance, feel free to reach out.
★★★★★ 5/5
GoogleI’ve had a really positive experience throughout the rental process. Eleanor was consistently helpful, professional, and patient with all my questions, especially as a student managing things independently.
She made the entire process smooth, clear, and stress-free, from the viewing to finalizing the agreement. Communication was always prompt, respectful, and easy to follow.
I’m grateful for the support and would definitely recommend working with her and the team. It’s been a great first impression of the rental experience here.
MOHAMMED · 20 April 2025
Agent replied · 20 March 2026
Thank you, Mohammed, for your wonderful feedback! We're thrilled to hear about your positive experience with Eleanor. Your recommendation means a lot to us, and we're glad we could make your rental process smooth and stress-free. We look forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleDaryn was excellent, he showed great knowledge of the property during the viewing and was quick to get back to me via emails, making sure that the process went smoothly.
Thanks Daryn!
Thomas · 22 June 2026
Agent replied · 22 August 2026
Thank you, Thomas, for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
GoogleAppreciative thanks to Shannon, and the staff at Clifton Branch, for generating a number of viewings for the property. Over the years, Andrews has provided me with really good tenants.
Jill · 22 June 2026
Agent replied · 22 August 2026
Dear Jill,
Thank you for your kind words and positive feedback. We're thrilled to hear about your experience with Shannon and our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence.
Best regards,
Andrews Clifton Team
★★★★★ 5/5
GoogleJennifer Jones has been looking after my property for Andrews and I would recommend her to anyone. She is knowledgable and professional, forward thinking and thoughtful. A good person to have in your corner
Ian · 22 May 2026
Agent replied · 22 August 2026
Thank you, Ian, for your wonderful feedback! We're thrilled to hear about your positive experience with Jennifer. Your recommendation means a lot to us, and we're grateful to have her on our team. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleJennie has been excellent, quick to get things sorted out and always seems to be on the ball with any issues that arise.
Helena · 22 July 2026
Agent replied · 22 August 2026
Thank you, Helena, for your wonderful feedback! We're thrilled to hear that Jennie has been able to assist you effectively. Your satisfaction is our priority, and we appreciate your support. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
GoogleA year ago in the inspection a problem with a blown seal on some windows was reported and nothing happened. Gets reported again and this time Jennifer Jones is on the ball. She got it all sorted quickly and professionally. A big improvement on years gone by!! Thank you
Callum · 20 December 2025
Agent replied · 20 March 2026
Thank you, Callum, for your feedback. We're pleased to hear Jennifer addressed the issue promptly. Your input helps us improve our services, and we're committed to maintaining this standard. We appreciate your support and look forward to serving you better in the future.
★★★★★ 5/5
GoogleThanks to Shannon and Jennie from the Clifton branch; they kept trying to help me with some of the check-in issues.
Vincal · 25 July 2026
Agent replied · 22 August 2026
Thank you, Vincal. Thank you for your five star rating. Best wishes , Lisa
★★★★★ 5/5
GoogleI have used Andrews Lettings services as a Landlord, for several years now and would thoroughly recommend them. A special mention goes to Morgan for her professionalism and attention to detail. Andrews have always found excellent tenants on my behalf and have taken the stress and hassle out of the whole process making it seamless. Thank you Morgan and the rest of the team for a great service.
Ali · 20 May 2025
Agent replied · 20 March 2026
Dear Ali, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrews Lettings. Morgan and the team are delighted to have made the process seamless for you. Best wishes, Jake
★★★★★ 5/5
GoogleReally excellent experience with Daryn Mukoyi, great attention to our needs, proactive communication and fantastic knowledge of the property. Thank you Daryn!
Anna · 22 June 2026
Agent replied · 22 August 2026
Thank you, Anna, for your wonderful feedback! We're thrilled to hear about your excellent experience with Daryn Mukoyi. Your satisfaction is our priority, and we're glad Daryn could assist you so well. We appreciate your support and look forward to serving you again in the future! Best wishes , Lisa
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