Every review we hold for the Clifton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a viewing with Harry today who was super informative, really attentive and knowledgable and made the experience really smooth and easy. Thank you Harry and all the team at Andrew’s!
Eloise · 18 April 2026
Agent replied · 22 April 2026
Dear Eloise,
Thank you for your wonderful feedback! We're thrilled to hear that Harry made your viewing experience smooth and informative. Your kind words motivate us to continue delivering excellent service. We appreciate your support and look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleDaryn was very kind showing us one of Andrew’s properties today. He was very helpful regarding any questions we had. Thank you!
Daphne · 22 June 2026
Agent replied · 22 August 2026
Dear Daphne ,
Thank you for your wonderful feedback! We're delighted to hear that Daryn provided excellent service during your property viewing. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
★★★★★ 5/5
GoogleJennifer was brilliant at guiding me through a Stressful week with a random tenant dilemma. She gave lots of information to help me make the right decision. Thanks it was great to have the back up at an awkward time.
Smoovin · 28 January 2026
Agent replied · 28 January 2026
Thank you, Smoovin Decat, for your wonderful feedback! We're thrilled to hear Jennifer was able to assist you effectively during a challenging time. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleWe contacted Andrews lettings team in regards to viewing a property we were interested in renting. James kept in contact through out the smooth process and was extremly welcoming. He was on time and very easy to talk to. I would highly recomment James Fox if your looking to rent/view or Buy a house. Thank you James it was a pleasure dealing with you.
Abigail · 2 June 2025
Agent replied · 20 March 2026
Thank you, Abigail, for your wonderful feedback! We're thrilled to hear about your positive experience with James. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleHarry was excellent. Very knowledgeable, punctual, friendly and informative. Would highly recommend.
Jake · 22 July 2026
Agent replied · 22 August 2026
Hi Jake, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harry. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best regards, Andrews Clifton Team.
★★★★★ 5/5
GoogleBoth Leah and Shannon have been absolute superstars as they have tracked my viewing and application progress, proactively shared properties that might appeal, very accommodatingly arranged viewings at short notice and generally have been a joy to speak to. Moving on a deadline is always stressful but these two have made it feel, at the very least, possible to survive with a smile.
Joel · 22 June 2026
Agent replied · 22 August 2026
Thank you, Joel! We're thrilled to hear Leah and Shannon made your experience enjoyable and stress-free. Your kind words mean a lot to us, and we're delighted to have been part of your journey. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleDaryn is very helpful and always goes above and beyond
Cole · 22 July 2026
Agent replied · 22 August 2026
Thank you, Cole, for your wonderful feedback! We're thrilled to hear that Daryn exceeded your expectations. Your satisfaction is our priority, and we appreciate your support. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleOur experience with Jennie has been outstanding. She stepped in during a stressful point in our tenancy and immediately took action to resolve the issues we were facing. What really stood out was how she consistently kept her word …
Isi · 22 November 2025
Agent replied · 20 March 2026
Thank you, Isi, for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we're glad she made the process seamless for you. We appreciate your support and look forward to assisting you in the future!
★★★★★ 5/5
GoogleWe decided to rent our two properties out.
We got in touch with Andrew’s Estate Agent and they were extremely knowledgeable and happy to help guide us through the process.
The team are always in touch via email or telephone call letting us know what was going on.
Felt like we were in good hands.
Look forward to working with them in the future with these properties.
Kerri · 15 April 2026
Agent replied · 22 April 2026
Hi Kerri, thank you for your wonderful review! We're thrilled to hear you felt well-supported throughout the process. Our team is dedicated to ensuring a smooth experience, and we look forward to continuing our partnership with your properties. Best regards, Andrews Clifton.
★★★★★ 5/5
GoogleRebekah was very friendly and helpful, the viewing of the flat went really well especially since I had to rearrange on short notice and Rebekah made sure all my questions and queries were answered well.
Joshua · 20 November 2025
Agent replied · 20 March 2026
Thank you, Joshua, for your wonderful feedback! We're thrilled to hear that Rebekah provided such a positive experience during your flat viewing. We appreciate your kind words and look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleJames was an absolute pleasure to work with. He answered all of our questions with patience and clarity, never made us feel rushed, and took the time to explain everything thoroughly. His professionalism and warm demeanor made the entire process smooth and enjoyable
Tracy · 20 August 2025
Agent replied · 20 March 2026
Thank you, Tracy, for your wonderful feedback! We're thrilled to hear about your positive experience with James. Your satisfaction is our priority, and we're glad he made the process smooth and enjoyable for you. We appreciate your support and look forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleWe were looking for a university house for 3 of us as our previous plans fell through, I went into Andrew’s Clifton and was warmly met by James Fox. As we sat to discuss our options I had an immediate feeing of ease due to the customer care provided by James and needless to say we walked out completely surprised by not only the efficiency but the quality of service we received. Not only did James sort us a viewing for an ideal property meeting all of criteria, he further put in a recommendation for our group to aid us in securing the property for our third year at university. James was incredible supportive and helpful, he went above and beyond our expectations and he is a credit to Andrew’s property team, due to his care, I would absolutely recommend using Andrew’s to anyone looking for houses around Bristol.
Archie · 23 February 2024
Agent replied · 22 March 2024
Hi Archie, what a brilliant review! We know that searching for a new home can be stressful so it's brilliant to see that James and the team in Andrews Clifton took that stress away and helped you find your new home. Thanks, Rhys
★★★★★ 5/5
GoogleHarry M was super friendly and made the viewing really easy and comfortable. He answered all my questions clearly and didn’t rush anything, which I really appreciated. The flat was exactly as shown in the photos online, very accurate to real life, which is rare and reassuring. A beautiful flat too!
Lhana · 22 June 2026
Agent replied · 22 August 2026
Thank you, Lhana, for your wonderful feedback! We're thrilled to hear that Harry made your viewing experience enjoyable and that the flat met your expectations. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again!
★★★★★ 5/5
GoogleLovely people who took the best care of my flatmate and I amidst our hectic house hunt. Had a lovely viewing with Harry; him and Darren have been so helpful and quick to respond it has been an absolute pleasure. Thank you fellas!
Karsten · 15 August 2026
Agent replied · 22 August 2026
Thank you, Karsten! We're thrilled to hear about your positive experience with Harry and Darren. It's our pleasure to assist you and your flatmate during your house hunt. We appreciate your kind words and look forward to helping you in the future!
★★★★★ 5/5
GoogleLeah was very helpful at our property viewing, answering all our questions and offering useful advice for the lettings process. Thank you !!
Bella · 14 January 2026
Agent replied · 28 January 2026
Thank you, Bella, for your wonderful feedback! We're thrilled to hear that Leah was able to assist you effectively during your property viewing. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleWe have had such great service from Andrew’s and couldn’t recommend this agency enough.
Both my partner and I have been looking for a property in Bristol for a while (both professionals) and it is nearly impossible to even get a viewing. Our experience at Andrew’s has been great. They have kept us in the loop with possible houses, quickly arranged viewings, very friendly and professional.. hands down one of the best agency’s I have worked with in 14 years of renting! A big shout out to Bailey who’s friendly manor had made the experience a pleasant one when otherwise very stressful. Thank you for finding us a flat!
Emily · 22 November 2023
Agent replied · 25 November 2023
Hi Emily, thank you for the fantastic five star review. It certainly looks like the team in Clifton have gone above and beyond expectation for you in selecting suitable properties for you to view, arranging the viewings and conducting in a professional manner. Great to see Bailey has been a stand out agent for you. Thank you for sharing your experience with us, Rhys.
★★★★★ 5/5
GoogleDaryn Mukoyi was great when it came to our property viewing!
Benjamin · 16 April 2026
Agent replied · 22 April 2026
Thank you, Benjamin, for your wonderful feedback! We're thrilled to hear that Daryn Mukoyi provided you with a great property viewing experience. Your satisfaction is our priority, and we appreciate your support. If you need further assistance, feel free to reach out.
★★★★★ 1/5
GoogleAbsolutely awful branch of Andrews , the staff were previously, and continue to be, absolutely appalling at the basic aspects of their jobs.
We had to use a different branch to do our contract paperwork before we even moved in, because they couldn’t be bothered to respond to us asking to come in and sort it. Not a great start. They continued to be useless throughout our tenancy and required us going in physically to get even the most basic things sorted. When we were moving out, and other potential tenants needed to be shown the flat, they never told us they were coming and just let themselves in.
Some 5 or 6 years after we left the flat, Bristol County Council tried to claim we owed them council tax for a period when we were not there. They told us to gain a statement from our landlord to prove our leaving dates. I contacted Andrews by phone and email MULTIPLE times explaining the situation and they were useless. The first time, via phone, they assured me they could help and would give me a PDF stating our end date. That never happened. When I contacted them again, they claimed their branch manager could phone the council for us and sort it (I told them this wasn’t possible, as Bristol want physical evidence). When I contacted them AGAIN after no response, they claimed they didn’t understand what we wanted and that because they hadn’t done their jobs properly at the time and done a ‘check out’ after we left, that meant they couldn’t just give us a pdf letter? There is extensive email evidence of when we left on their records and they couldn’t be bothered. Every time after that when I contacted them asking them to respond I was ignored.
BCC have now sent us a court summons for a back payment we don’t owe, because Andrews can’t make a basic PDF.
Avoid at all costs. Just the most useless group of people on earth.
A · 11 November 2023
Agent replied · 25 November 2023
Thank you for your review, sorry to see you have felt the need to leave a one star review as a reflection of your experience. We take every review seriously and always aim to conduct a full investigation into what happened and how we can improve our service. We'd be keen to gain some further understanding of your experience and examples of where we haven't responded, if you wouldn't mind dropping me a line so we can discuss further that would be greatly appreciate (RMessenger@AndrewsOnline.co.uk). Thanks, Rhys
★★★★★ 5/5
GoogleWe popped into Andrews Clifton to register our interest in renting a property. Met with Chris who was friendly and listened to our requirements. He was able to take us to and show us round a property there and then that exactly matched what we told him would be suitable. Chris was on hand to answer any questions and anything he was unsure of, he got us answers from the Landlord the let the property on behalf of. We went and away and had a think and after a quick second viewing agreed the let the next day. From there the process was smooth and hassle free and referencing completed in quick time, and asking to pop round and take a few measurements before we moved in was no problem at all. Great service all round and have been settled in the perfect property for a few weeks now! Fully recommend and highly rate the service provided..
Simon · 27 September 2023
Agent replied · 30 September 2023
Hi Simon, great to see Chris delivered excellent support and knowledge to yourself and I am glad to hear it was a smooth and hassle free process! Thank you for the five stars and thank you for the recommendation! All the best for the future, Laura.
★★★★★ 5/5
GoogleGot introduced to our property manager Jennie today and wow what an amazing job she does we’ve just moved into our new flat 3 days ago and had a few minor move in issues with many emails back and forth to Andrews but as soon as we got in contact with Jennie within an hour she had sorted all of our needs arranged 3 different people to come and look at what needs fixing in the house and tracked down our parcel that was supposed to arrive yesterday, the care, speed, professionalism and kindness from her is unmatched!
Talia · 20 September 2025
Agent replied · 20 March 2026
Hi Talia, thank you for your wonderful feedback! I'm so glad you've had such a positive experience with Jennie and the Andrews Team. Enjoy your new home!
★★★★★ 5/5
GoogleWe had a fantastic experience with Rebekah Wright during our recent property viewing and throughout the process of securing our new flat. From the moment we booked the viewing, her communication was clear, professional, and always timely. She made us feel so welcome during the visit, answering all our questions with kindness and patience.
Rebekah truly went above and beyond, she is someone who genuinely cares and takes great pride in her work. Thanks to her support, we felt confident every step of the way and are now delighted to have secured the flat.
Thank you so much, Rebekah! 🌟
Highly recommended!
Raja · 20 September 2025
Agent replied · 20 March 2026
Thank you so much for your review and kind words! We're thrilled to hear you had such a positive experience with Rebekah.
★★★★★ 5/5
GoogleI had a wonderful experience with Rebekah from Andrews Property Group. She was very professional, attentive, and friendly throughout the whole process. She showed me several properties and explained everything clearly, making it easy for me to understand all the details. I really appreciated her patience and the way she guided me through the viewings. I truly enjoyed the experience and would definitely recommend her to anyone looking for a place to rent.
Katherine · 20 November 2025
Agent replied · 20 March 2026
Hi Katherine, thank you for your kind words! We're thrilled to hear about your positive experience with Rebekah. Your recommendation means a lot to us, and we're glad she could assist you so effectively. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleBig thank you to Penny V for the clarity and willingness approach, a pivotal member of the Andrews Management Team and highly recommended.
Alex · 20 November 2025
Agent replied · 20 March 2026
Thank you, Alex, for your wonderful feedback! We're thrilled to hear about your positive experience with Penny. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
GoogleKinga has been wonderful, super response, professional and polite! She is great!
Wolfy · 20 February 2026
Agent replied · 20 March 2026
Thank you, for your fantastic review! We're thrilled to hear about your positive experience with Kinga. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you need any further assistance, feel free to reach out. Best wishes , Lisa
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