Andrews Estate Agents Clifton reviews

★★★★★ 1/5

Google

The Clifton branch were very helpful in moving us into our new house smoothly. Everything was fine until we alerted Andrews to an urgent fix needed in our bathroom during our first week living at the property. 2 months later and Andrews have yet to sort the issue and we are living with a virtually unusable bathroom. Countless emails have been exchanged and we are still waiting. Additionally, a third party Inventory management company set up by Andrews to help move us in flagged up a key issue to do with some manky old curtains that pose a potential health risk. Upon bringing this up with Andrews we were told we need to spend our own money to replace the curtains. Thanks for that.

Dylan · 10 June 2023

★★★★★ 5/5

Google

Really helpful! Friendly, attentive and considerate staff. Both Harry & Rebekah made our new home search a genuine delight!

Jacob · 20 December 2025

★★★★★ 5/5

Google

Had a really good experience with the viewing Rebekah was very informative , lovely and gave us a very enthusiastic overview of the property with all the details

Kathyayini · 20 September 2025

★★★★★ 5/5

Google

Very happy that Jennifer Jones is now looking after our properties. Reliable, professional and most importantly. she replies promptly. So important!

Denise · 20 November 2025

★★★★★ 5/5

Google

As a service provider, we’ve worked closely with Andrews Estate Agents and have consistently found their team to be professional, organised, and easy to work with. Expectations are well managed, and they maintain high standards for both landlords and tenants. On a personal level, the team are genuinely lovely to deal with, which makes collaboration straightforward and enjoyable.

Levinous · 22 February 2026

★★★★★ 5/5

Google

The team at Andrews have been extremely helpful during our search for a rental property. From the viewing to referencing and any questions we had following, I would say the service has been exceptional. Thanks very much to the team for your help during this process.

Joshua · 22 May 2026

★★★★★ 5/5

Google

We were with Andrews for 7 years and have had a great relationship with Lisa @ Becky at North Street branch, and over the last few years with Leanne at Clifton Branch. They are really great guys and always there at the end of the phone when needed, we would recommend them to anyone if asked 5* all the way.

Karen · 21 January 2026

★★★★★ 5/5

Google

Leah was ready at the property for an early start to my viewing. She was knowledgeable about the property and the landlady's plans for it. Able to answer my questions and made the whole process simple and easy. Thank you.

Alex · 25 March 2025

★★★★★ 1/5

Google

It was nice experience moving in. The whole process was straight forward, nothing too complicated. The estate agents were very helpful and professional into helping us with the forms, making payments etc at that point. But it was only couple of months in is when the things started to happen during the night even at the daytime outside the flat. We started to see anti-social behavior just outside the gate of our flat, people using the front of our gate to urinate, smoke etc. We had a bloke even covering our ring door camera, suspecting that he might do something like break in, you never know what might happen. That time I was on a night shift and my wife who is 2 months pregnant was in the flat, she describes the person in her words 'Scary and dangerous'. He did leave after but it was that experience alone we thought to ourselves that we want to end our tenancy early and vacate the property. I contacted Andrews to let them know of the situation and that its really up to thr landlord to end the tenancy early. Had I known about the anti-social behavior outside the gate I wouldn't have gone for it. Andrews have said that the last tenants had no issues whatsoever, I smell BS... I did have other issues as well with the flat not cleaned before we moved in, we were promised that it would but didn't happen, had to clean it ourselves with the cleaner to showing up one day. When she did show up haha she hardly had nothing to clean. The washing machine has odor smell coming out from it, tried cleaning it thoroughly but still our clothes smelt really bad after washes, probably need a new washing machine. The experience as whole has been a nightmare, it has given me so much anxiety which has led me having panic attacks just thinking about it. Andrews are quick to take the money but they take their sweet time to trying sort out your issues. Overall, not happy with the situation that I am in and I trying my best to get myself and my wife out of it. This review can change Andrews but at the moment STAY AWAY FROM THESE ESTATE AGENTS AT ALL COSTS.

Gurbaksh · 28 May 2025

★★★★★ 5/5

Google

Daryn conducted our viewing. Super friendly and happy to answer our quesitions. Viewing did not feel rushed at all and was happy with the overall experience.

Megan · 19 August 2026

★★★★★ 5/5

Google

Expressing my thanks to Morgan at Andrew’s. She was professional, knows what she’s talking about, and very helpful. I really appreciated her positive attitude, and going above and beyond with her service for me, I would highly recommend Morgan at Andrews.

Freya · 29 December 2024

★★★★★ 5/5

Google

Bailey Syms was the letting agent who led me around my viewing of a property in High Kingsdown, Bristol today. He was extremely informative, answering every question I had in relation to the property with patience and ease, and generally came across as very friendly and helpful. Definitely my best experience with a letting agent since beginning my search in Bristol.

William · 16 December 2023

★★★★★ 5/5

Google

Bailey was very friendly and accommodating of our requests and questions when we viewed the Garnet St property. We appreciated Bailey giving us some space to take videos etc for our other housemates and providing honest answers to our questions and advice and guidance on the property. Thank you!

Naomi · 27 July 2024

★★★★★ 5/5

Google

We were about to leave Andrew’s as the service was not great ie return of phone calls, lack of communication! But with Jennifer Jones taking over the running of our two rentals things have completely turned around she is quickly to respond very professional and definitely goes the extra mile to help. An asset to the company. Sue and symon Clifford

Susan · 20 October 2025

★★★★★ 5/5

Google

Rebekah is a great agent, who handles the entire process very smoothly for her clients. I recommend her work.

Maira · 20 July 2025

★★★★★ 5/5

Google

I had an urgent need to move into a new place, and they made it happen. Leah was amazing throughout the process. She was professional, friendly, and very responsive, ensuring that everything went smoothly despite the tight timeframe. Will recommend.

CJ · 16 October 2024

★★★★★ 5/5

Google

Would highly recommend, Rebekah was very accommodating and informative throughout the viewing

Will · 20 September 2025

★★★★★ 5/5

Google

We had a great viewing with Harry from Andrews today, he was knowledgeable about the property and gave us plenty of time to look around.

Siobhan · 22 June 2026

★★★★★ 5/5

Google

Had a great experience with Andrews thanks to Bailey. He was attentive and open at both the viewing and subsequently when my partner and I had questions or queries. I feel better going into the tenancy knowing that Bailey will be on hand to help with any issues.

Liam · 21 February 2024

★★★★★ 5/5

Google

Bailey was a brilliant and helpful guide showing us a property a couple of weeks back. That didn't work out but he was excellent, very communicative and quick to respond. We're still on the hunt so will definitely be trying to see if Bailey can help us again.

James · 21 February 2024

★★★★★ 5/5

Google

Made the process that seemed very cumbersome easy. My wife and I knew we were in the right place. Thanks Leah.

Okwudirichukwu · 20 April 2025

★★★★★ 5/5

Google

I can't thank Bailey enough for helping me to secure my gorgeous new flat. Its no secret that the rental market is particularly difficult right now so it was such a relief to receive such excellent care throughout the process. Thank you Bailey, you're a star!

J · 28 March 2024

★★★★★ 5/5

Google

I can't thank Bailey enough for helping me to secure my gorgeous new flat. Its no secret that the rental market is particularly difficult right now so it was such a relief to receive such excellent care throughout the process. Thank you Bailey, you're a star!

Jo · 26 March 2024

★★★★★ 5/5

Google

Bailey was super friendly and helpful. He knew lots about the property and allowed me time to really take the place in. He was also early to the viewing (as was I) which was a nice touch. Thanks Bailey!

Georgia · 27 July 2024