Every review we hold for the Clifton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally pleased with the service I have received so far with regards to thinking about letting (my first time in my own place). The team at Clifton (and I have spoken to them all by now I think!) have been nothing but patient and informative with the questions I keep bombarding them with. Nothing is too much trouble and they have taken on board how nervous I am with this new leap into the real world and have been brilliant. Clearly a busy branch but the staff there are more than accommodating and they always have time to help me. I am looking forward to finding a property and I am a lot less anxious now I know a great team is looking after me. Stu, Team Clifton, I cannot thank you enough for all you have done for me so far. You have made what I thought was going to be a difficult journey really plain sailing. Thanks all.
Louise · 29 March 2024
Agent replied · 30 March 2024
Hi Louise, what an amazing review. Fantastic to see you've built such a strong relationship with the whole team, you're quite right that our Clifton office is a busy one so it's really pleasing to see that the team all made time to deliver an excellent service to you, offering advice when required. Thanks again, Rhys
★★★★★ 5/5
Googlenice agent, knowledgeable with good professional approach
PRISCILA · 22 June 2026
Agent replied · 22 August 2026
Thank you, Priscila, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our agent. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleHad a viewing with Harry. Very professional, helpfull and kind. Answered our every question patiently
Maria · 16 April 2026
Agent replied · 22 April 2026
Dear Maria,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Harry. Your feedback is greatly appreciated and motivates us to maintain our high standards. If you have any further questions or need assistance, feel free to reach out.
Best regards,
Andrews Clifton Team
★★★★★ 5/5
GoogleUnbelievable support and advice from Daryn Mukoyi, thank you again.
Gee · 22 May 2026
Agent replied · 22 August 2026
Thank you, Gee Pone, for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn Mukoyi. Your satisfaction is our priority, and we appreciate your support. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 4/5
GoogleBailey Syms, our lettings consultant, was super kind and helpful with arranging a viewing and getting back to us on our application. Overall I would recommend Andrews to a friend, the only flaw is that it is difficult trying to contact Andrews through their hotline, as all their advisors are constantly busy. In my case, I emailed Bailey directly and he was a lot easier to get a hold of.
Nadia · 27 July 2024
Agent replied · 26 August 2024
Hi Nadia, thank you for the review. Fantastic to see that the majority of your dealings were positive and of course your comments around the phone lines will be fed back for us to look into internally.
Thanks, Rhys
★★★★★ 5/5
GoogleAmazing service! Conor was so helpful and made the whole experience easy! Thanks so much:)
Laura · 1 November 2024
Agent replied · 8 November 2024
Thank you, Laura! We are very happy to hear Conor made your experience easy and enjoyable. Your kind words mean a lot to us! Best wishes, Jake
★★★★★ 5/5
GoogleHad a simple and easy time getting a house sorted.
James Fox was incredibly nice and eager and a huge help!
Lucas · 27 July 2024
Agent replied · 26 August 2024
Hi Lucas, thank you for leaving us a review. Fantastic to see that James has been so helpful to you! Thanks again, Rhys
★★★★★ 5/5
GoogleA very great guy know is job well
Shakiru · 22 May 2026
Agent replied · 22 August 2026
Thank you, Shakiru for your kind words and perfect rating! We're thrilled to hear you had a great experience with us. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleI have been a tenant with Andrews for 8 or 9 years and, in my experience, I can’t fault them. Over the years they have helped me with issues, large and small, and have always approached things from the point of view of the tenant. I recently had a replacement fridge freezer delivered, organised by Tess. It genuinely felt that she was concerned I wouldn’t have it in time for Christmas, but of course I did! Tess even called the next day to check I was happy. She, Penny and everyone else I have spoken to over the years have been great.
George · 23 December 2023
Agent replied · 30 December 2023
Hi George, thank you for taking the time to write us a five star review. Fantastic news to hear that you have had such a great experience with us and Tess has shown you lots of support whilst being a tenant with us! Great to hear the team have been great and I wish you all the best over Christmas! Thanks, Laura.
★★★★★ 5/5
GoogleThank you Denes and Hollie of Andrew Lettings (Clifton), as I'm sure we wouldn't of been able to rent without you!!
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Being a recent graduate and my partner in his final year of uni (mature student), there really isn't much for a couple of our description regarding renting privately, despite both of us being employed... We went to over 10 letting agencies in Clifton area, as well as every popular letting agency said to 'cater to both students and professionals' in Bristol, but had 0 luck with any of them until coming across Andrews Lettings & Management in Clifton.
The first letting agent from this branch who helped give us a chance to booking viewings was Hollie. She clearly listened to our explanation of our current situation and struggles for finding a property/booking viewings, because she then proactively used that information to make us aware of flats/houses within our budget and according to our other preferences of living.
Then once we had viewed a place we wanted to move into, with heavy consideration of our current circumstances, that if we didn't find a place in Bristol soon enough, I wouldn't be able to progress into my new industry job and my partner would have to suspend his final year and industry job too. Since meeting us, Denes ensured that the landlord of our chosen property was fully aware that despite our current titles of 'recent graduate and full-time student', that we do not identify or project any of the negative stereotypes associated with them titles. Which were the key things deterring the landlord from renting to us in particular, regardless of being able to pay 12 month of rent up front, plus guarantors if required.
This showed me that unlike many other letting agents, Hollie and Denes did not discriminate against the fact that we are 'students'. But were able and willing to look past our titles on paper, and make a fair and sound judgement of us based on who we are and what our characters actually are. Then very clearly translating this to the landlord, as we now have a place to make our home!PositiveResponsiveness, Quality, Professionalism, Value
Kyesha · 27 August 2022
★★★★★ 5/5
GoogleAndrews Clifton was the shoulder I needed to lean on whilst looking for accommodation. I was frantically looking for accommodation before the start of the academic year and Andrews Clifton was there to save the day. I felt very welcomed at their agency and their support and guidance was phenomenal. They provided me with reassurance and trust that they would deliver, and they very much did as they sent me potential properties a day or two after I visited them.
My assigned agent, Ellie Hannaway was incredible. She was very kind, professional and knowledgeable about the property I viewed and empathised on the struggles students like myself are facing during the return to University after COVID-19 2021. I received quick responses from her about updates and any queries I had sent.
Andrews are very understanding of the customers needs and very quick at closing the deal therefore reducing the stress and worry of waiting for a prolonged amount of time about confirmation.
Very Happy CustomerPositiveResponsiveness, Quality, Professionalism
Kacper · 27 August 2022
★★★★★ 5/5
GoogleBailey has been a great help while my partner and I prepare to start our tenancy. Always answering our questions and making the process so much easier. Thanks Bailey!
Ciara · 21 February 2024
Agent replied · 22 March 2024
Hi Ciara, thank you for the review. Fantastic to know that Bailey has been on hand to help you every step of the way so far delivering you an excellent service as you approach moving into your new home. Thanks, Rhys
★★★★★ 5/5
GoogleHad a simple and easy time getting a house sorted.
James Fox was incredibly nice and eager and a huge help!
Sage · 16 July 2024
Agent replied · 12 January 2025
Hi Lucas, thank you for leaving us a review. Fantastic to see that James has been so helpful to you! Thanks again, Rhys
★★★★★ 5/5
GoogleMy heros. I want to say a big thank you. I found myself in a tricky situation with a parcel and you solved my big problem! Keep being awesome!
Mr · 20 November 2025
Agent replied · 20 March 2026
Thank you for your kind words and fantastic review! We're thrilled to have been able to assist you with your parcel situation. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleLeah has been great at communication and answering any questions we had regarding our (hopeful) move.
Laura · 23 September 2024
Agent replied · 23 October 2024
Hi Laura. Thanks for your feedback about your experience with Leah. Fingers crossed for your move!
★★★★★ 1/5
GoogleWe have been renting Through the Clifton branch. Everything was perfectly smooth on move-in, until we requested an urgent repair be fixed. Almost 2 month later we are still waiting for Andrews to arrange for this repair, after several email exchanges stating 'a contractor will be in touch' or 'we are having difficulty communicating with the landlord.' We are disappointed as they have failed to do even the bare minimum.
Jack · 10 June 2023
★★★★★ 5/5
GoogleConor was helpful in finding my
Daughter a house to rent.
Thank you
Mark · 1 November 2024
Agent replied · 8 November 2024
Thank you, Mark! We're thrilled Connor could assist in finding a great rental for your daughter. Your positive feedback means a lot to us! Best wishes , Lisa
★★★★★ 5/5
GoogleLeah Rawlings is just amazing and kind hearted staff from Andrews. She really helped beyond for me to find a suitable property. wishing you all the very best of luck
Swapna · 23 December 2023
Agent replied · 30 December 2023
Hi Swapna, what a brilliant review! Thank you for taking the time to share your experience with us. We know Leah will really appreciate your kind words. Many thanks, Rhys.
★★★★★ 5/5
GoogleWe are currently a tennant at a property managed by Andrews and have had great interaction with the agency since expressing our interest in renting the property (with Hope and Ellie being great help at this point) . Moving in was a streamlined process and Andrews made sure to update us of any potential issues that could impact us ahead of time. They have been receptive and quick to respond, acting as a good point between us and the landlord. We have recently had issues with our kitchen sink but Andrews, in particular James, have been fantastic in quickly finding a solution to our problem.
William · 15 May 2022
★★★★★ 5/5
GoogleI was looking for a place for a good 1 month in Bristol and just when I was about to give up I reached out to andrew and they helped me secure a property in 3 days. Prompt reply, friendly staff and speedy process of renting. Andrew is the best in Bristol and special thanks to Eleanor Gregory who was extremely helpful in getting the process over the line.
Ayush · 17 June 2023
★★★★★ 5/5
GoogleLeah was very helpful, professional and provided me all the information I needed.
Pedro · 16 October 2024
Agent replied · 23 October 2024
Thank you, Pedro! Really happy to hear that Leah was able to assist you so effectively. Your positive feedback means a lot to us! Best wishes, Jake
★★★★★ 5/5
GoogleMy friend and I have just had a lovely viewing with Rebecca, where we felt so welcomed and comfortable asking any questions. She made a potentially stressful experience feel fun and easy, and has made us keen to continue correspondence with Andrew’s.
Charlotte · 20 June 2025
Agent replied · 20 March 2026
Hi Charlotte, thank you for your lovely feedback. We're very happy to hear that Rebecca made your viewing enjoyable and stress-free. We look forward to helping you further. Best wishes, Alison
★★★★★ 5/5
GoogleI was really happy with the services provided, all were done in a professional and timely manner. Morgan was extremely helpful and was always available to answer any questions I had
The · 20 April 2025
★★★★★ 5/5
GoogleBailey was a great estate agent and was so helpful in the viewing! couldn't reccomend Andrews more
Jacob · 27 July 2024
Agent replied · 26 August 2024
Hi Jacob, thank you for the five star review. Fantastic to see you had a brilliant experience. Thanks again, Rhys
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