Trusted Agent profile

Andrews Headington reviews

4.8

★★★★★ Excellent

2,190 reviews across 2 platforms

101 London Road, Headington, OX3 9AE, Oxford OX3 9AE

Andrews's Oxford office at 101 London Road is rated 4.8 out of 5 across 2,190 reviews on two platforms, including 160 Google reviews rated 4.5. The 2,030 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

160

Reviews on Google

This office

Trustpilot logo

2,030

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have properties in four different…

We have properties in four different locations in the UK and are very experienced in working Property Managers. We have been with Andrews for nearly 20 years and the experience has been excellent. In particular, Liz Taylor, has given us outstanding and personal service. And our property has always been rented out in good time and at a competitive price. Thank you to Julie, Liz and the team at Andrews in Oxford.

Bryan · 21 August 2026

Agent replied · 23 September 2026

Hi Bryan, thank you so much for your kind review and for choosing Andrews (wow - nearly 20 years!). It’s wonderful to hear that you’ve had such a positive experience with us over the years. Liz, Julie and the team will be delighted to read your lovely feedback!

5/5

Trustpilot

Monika has has been helpful and polite…

Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.

Robert · 22 September 2026

Agent replied · 23 September 2026

Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa

5/5

Trustpilot

A Nice Experience with Andrews Group

It was a very smooth experience. Rebekah Wright at the Dowend branch made the experience quite nice. She was kind and took her time in explaining things to me. Also during my viewing it didn’t feel like a transactional meeting but rather someone who wanted to provide me the best apartment possible. Thank you Rebekah😊

Tejumoluwa · 18 June 2026

Agent replied · 23 June 2026

Dear Tejumoluwa, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah at our Dowend branch. Your satisfaction is our priority, and we're glad she made your apartment search enjoyable. We appreciate your kind words! Best wishes , Lisa

5/5

Trustpilot

Andrews has been amazing with my…

Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.

Customer · 17 December 2025

Agent replied · 23 October 2024

Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa

5/5

Trustpilot

Very positive experience

I rented through Andrews (Headington) for five years and had a very positive experience, especially with Joseph Fairman (Joe). Joe was consistently professional, friendly, and quick to respond. The tenancy termination and check-out process was also handled clearly and efficiently, with good communication throughout. I really appreciated the support and would happily recommend Andrews.

Nora · 25 May 2026

Agent replied · 26 May 2026

Hi Nora, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Joe and our team. Your recommendation means a lot to us. We hope to assist you again in the future! Best wishes , Lisa

5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

Agent replied · 23 September 2026

Dear Grace , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

Agent replied · 23 September 2026

Dear Hazel, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Good service

Company is very professional, but I would say their letting process was a bit tiring. There was a lot to do, especially while you are dealing with other things it was almost making you change your mind. However, regardless of this situation, after I moved in the service from Nicole was great. She makes this experience so much easier and she works hard and try to involve you with all the process and keeping you updated with news from the landlord, and always on it. So thank you so much Nicole!

Umran · 21 September 2025

Agent replied · 23 September 2025

Hi Umran, thank you for your feedback and kind words about Nicole. We’re glad she made your experience smoother. Your satisfaction is important to us.

5/5

Google

We were looking to rent out our property after a failed sale, which was already a stressful situation, and we couldn’t have asked for better support. Sammi was our main point of contact throughout, always responsive, proactive, and reassuring, he followed everything up and kept us fully informed. Julie made the early stages easy to navigate, and Jena stepped in when more complex queries arose. Thanks to all three, the whole process of finding tenants turned out to be smooth and well managed. We’re now looking forward to working with Liz Taylor on the property management side. Having used her in the past, we know we’ll be in good hands again. We’re very grateful, especially to Sammi, for all the help and would highly recommend the team at Andrews Headington.

Elena · 15 September 2025

Agent replied · 22 September 2025

Thank you, Bask. We're thrilled to hear about your positive experience with Julie, Elizabeth, Sammy, and Anisa. Your trust over the past decade means a lot to us.

5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

Agent replied · 23 September 2026

Hi Jj, Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Joseph is a total asset to Andrews

Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.

Lucy · 2 June 2026

Agent replied · 23 June 2026

Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.

4/5

Trustpilot

Professional & Helpful

Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.

G · 18 September 2026

Agent replied · 23 September 2026

Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Professional service

Daryn Mukoyi made what could have been a daunting period of searching for a home feel like a dream come true. He was incredibly patient, empathetic, and professional throughout the entire process. He took the time to understand my needs and ensured that the accommodation I found matched what I was looking for. I am truly grateful for his support and would highly recommend Daryn at Andrews Property to anyone looking for a smooth and stress-free moving experience.

Naa · 21 June 2026

5/5

Google

Sammi at Andrews Headington has been fantastic throughout. From the very beginning, Sammi demonstrated outstanding responsiveness, always quick to reply and proactive in addressing any concerns. He’s a true problem solver, consistently finding practical solutions with empathy and professionalism. What really stood out was Sammi’s high level of communication, clear, timely, and always reassuring. Sammi was available whenever we needed him, making the entire process smooth and stress-free. If you're looking for an estate agent who genuinely cares and goes above and beyond, I highly recommend Sammi Safi at Andrews Headington. He’s a credit to the agency and a pleasure to work with

Pinkesh · 23 August 2025

Agent replied · 22 September 2025

Thank you, Pinkesh, for your wonderful feedback! We're thrilled to hear about your positive experience with Sammi. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

Satisfied Landlords

We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.

Jenny · 31 May 2026

Agent replied · 23 June 2026

Hi Jenny, Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

Agent replied · 26 May 2026

Dear Kaitlyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!

Izzy · 26 August 2026

Agent replied · 23 September 2026

Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

I’ve been with Andrews in Headington for over 6 years, and I can honestly say they treat you like a human being, not just a number. The whole team has always been kind, respectful, and supportive. But from all of them, I can’t thank Sammi enough for his help during one of the most stressful times of my life. With an eviction notice looming, he moved quickly and compassionately to help me secure a new home. He also went above and beyond by supporting my business application and gaining the landlord’s consent. Sammi is not only professional and reliable but genuinely kind and understanding. If you need someone who will truly fight for your case and treat you with respect, Sammi is the person to go to. Thank you, Sammi.

Gyöngyi · 18 July 2025

Agent replied · 26 July 2025

Dear Gyöngyi, thank you for your heartfelt review. We're thrilled to hear about your positive experience with Sammi and our team. Your kind words inspire us to continue providing exceptional service. We're grateful for your trust over the years. Warm regards, Jake

5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

J · 11 May 2026

Agent replied · 26 May 2026

Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa

5/5

Trustpilot

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Honeymol · 6 May 2026

Agent replied · 26 May 2026

Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa

5/5

Trustpilot

Andrews property group have been incredible

Andrews property group have been very professional throughout my rental process. In particular Lorna who has been very responsive to all of my queries and made the process incredibly easy. Thank you all, I am very happy with my new home.

CAD · 11 June 2026

Agent replied · 23 June 2026

Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna and our team. Enjoy your new home! Best wishes , Lisa

4/5

Google

I'm very grateful to the team at Andrew’s in Headington for their support in securing a flat for purchase. I’d especially like to thank Ida Mueller for her excellent assistance in organizing the viewings. She was responsive, flexible, and accommodating of my busy schedule. Thanks to her help, I was able to complete the purchase smoothly. Given the outstanding service I received, I’ve also chosen to use their services to manage the letting.

Diane · 1 September 2025

Agent replied · 8 September 2025

Thank you, Diane, for your kind words and for choosing Andrews Headington. We're thrilled to hear about your positive experience with Ida.

5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

Agent replied · 26 May 2026

Dear Mina Assad Ibrahim, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

Agent replied · 26 May 2026

Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Headington

How many reviews does Andrews Headington have?

Andrews's Oxford office has 2,190 reviews across two platforms: 160 on Google, 2,030 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrews Headington's rating?

Andrews Headington is rated 4.8 out of 5 across all 2,190 reviews, and 4.5 out of 5 on Google from 160 reviews, checked 9 October 2026.

Where is Andrews's Oxford office?

Andrews Headington, 101 London Road, Headington, OX3 9AE, Oxford OX3 9AE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.