Trusted Agent profile · Oxford

Andrews Headington reviews in Oxford

4.8

★★★★★ Excellent

2,190 reviews across 2 platforms

101 London Road, Headington, OX3 9AE, Oxford, OX3 9AE

Andrews's office in Oxford, at 101 London Road, is rated 4.8 out of 5 across 2,190 reviews on two platforms, including 160 Google reviews rated 4.5.

Google logo

4.5 / 5

160

Reviews on Google

This office

Trustpilot logo

2,030

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Gurmit is always very friendly and easy…

Gurmit is always very friendly and easy to talk to. Listens and understands if we need help and is quick to respond when needed. I queried our renewal and Gurmit ensured she explained and reached out. Thank you

Lucie · 29 May 2026

Agent replied · 23 June 2026

Thank you, Lucie, for your kind words and excellent rating! We're thrilled to hear about your positive experience with Gurmit. Our team is dedicated to providing the best service, and your feedback is greatly appreciated. We look forward to continuing to assist you!

5/5

Trustpilot

Rebekah is a great letting agent

Rebekah is a great letting agent. Such a smooth process and found our dream flat. She explained everything so well, from the referencing checks, to the flat itself. One of the best in the game!

Grant · 18 June 2026

Agent replied · 23 June 2026

Dear Grant , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we're glad she could assist in finding your dream flat. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Google

A huge thank you to Sammi for going above and beyond to help us secure our property! We've been busy settling in, so this note of appreciation is a bit overdue, but very well deserved. We were equally impressed with Jenny for her clear and consistent communication from day one. Kudos to the entire Andrews Headington team for their fantastic support!, Roland & Ria

Ria · 18 September 2025

Agent replied · 22 September 2025

Dear Roland & Ria, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sammi and Jenny. Your kind words inspire us to continue delivering exceptional service. Congratulations on your new property, and welcome to the Andrews Headington family!

5/5

Trustpilot

Such a lovely team

Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around

Wardat · 17 August 2026

Agent replied · 23 September 2026

Dear Wardat , Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa

5/5

Trustpilot

Really great experience from start to…

Really great experience from start to finish. Lorna was so helpful and understanding through the whole process, a pleasure to deal with and I can't recommend the service she provided enough.

Lorraine · 15 June 2026

Agent replied · 23 October 2024

Hi Lorraine, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

brilliant help would recommend

Cat was abolsutely fantastic for us this was our first time renting and we had no idea what we was doing but Cat made everything clear and understanding for us!! thanks so much

Louise · 29 May 2026

Agent replied · 23 June 2026

Hi Louise, thank you for your wonderful feedback! We're thrilled to hear that Cat made your first renting experience smooth and clear. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out.

5/5

Google

A big shout out to everyone at Andrews Headington and especially Jennie Jones and Liz Taylor. As the owner of a property in Oxford that Andrews manages, I have nothing but praise for the way that they have managed my house over the last few years. Communication to and from Andrews has been exemplary and not too arduous. I would, highly recommend Andrews.

Jon · 25 August 2025

Agent replied · 8 September 2025

Thank you, Jon, for your wonderful feedback! We're thrilled to hear about your positive experience with Jennie, Liz, and our team. Your recommendation means a lot to us, and we're grateful for your trust in managing your property.

5/5

Trustpilot

Very positive experience seeing…

Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.

Hamza · 19 August 2026

Agent replied · 23 September 2026

Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

Highly recommended

Talia has been absolutely brilliant throughout the whole letting process. Her communication was excellent, she always got back to me quickly and kept me updated every step of the way. She made what can often be a stressful experience feel really easy and straightforward. Professional, helpful, and friendly from start to finish, I couldn’t recommend her highly enough!

Claire · 22 September 2025

Agent replied · 23 September 2025

Hi Claire, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Talia. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your recommendation and look forward to assisting you in the future! Best wishes , Lisa

5/5

Trustpilot

Ben was welcoming and friendly and gave…

Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!

Shivangi · 19 August 2026

Agent replied · 23 September 2026

Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa

5/5

Trustpilot

Letting

Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.

Becca · 8 August 2026

Agent replied · 23 September 2026

Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!

1/5

Trustpilot

I brought a ground floor flat in…WARMLEY

I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.

Michelle · 8 May 2026

Agent replied · 26 May 2026

Dear Michelle Jane, Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation. Best regards, Alison

5/5

Trustpilot

“Monika”

My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.

Michael · 29 April 2026

Agent replied · 26 May 2026

Dear Michael , Thank you for your kind words and for sharing your experience. We're delighted to hear that Monika was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback. Best wishes , Lisa

5/5

Trustpilot

Daryn was a lovely guy and answered all…

Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.

Anna · 4 June 2026

Agent replied · 23 June 2026

Dear Anna, Thank you for your wonderful feedback! We're thrilled to hear that Daryn provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Daryn + Andrews Property Group

Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.

Theo · 20 August 2026

Agent replied · 23 September 2026

Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.

5/5

Trustpilot

We had an excellent experience with our…

We had an excellent experience with our mortgage broker Simon Murray from start to finish. As first-time buyers, the whole process felt quite overwhelming at first, but he made everything so much easier to understand and guided us every step of the way. Simon worked incredibly hard to find us the cheapest mortgage deal available, taking the time to explain all our options clearly and making sure we were comfortable with every decision. What really stood out was how he went above and beyond, not only securing us a great mortgage but also helping us arrange a more affordable solicitor, which saved us even more money. Simon professionalism, knowledge, and dedication were outstanding throughout. He was always responsive, patient, and genuinely cared about getting us the best outcome. We couldn’t be happier with the service we received and would highly recommend him to anyone, especially first-time buyers looking for trustworthy and expert support.

ASIF · 24 April 2026

Agent replied · 26 May 2026

Dear Asif Khan, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Simon Murray. It's great to know he made the process smooth and beneficial for you. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

The best estate agent by a mile

I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.

Shelley · 4 December 2024

Agent replied · 23 December 2024

Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

30 years of great service.

Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.

Fraser · 27 November 2024

Agent replied · 23 October 2024

Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys

5/5

Google

I had a great experience with Jennifer Jones and Anisa Haque from Andrews Headington. Jennifer kindly showed me a house. The interaction with her was smooth and easy and all information was accurate. I then had an amazing experience with Anisa, who set up my contract and did the referencing with me. Anisa was extremely helpful in setting up the contract and manoeuvred us competently through any aspect that was more complicated for me as an international person. I would like to thoroughly thank her for the great effort she took in making the rental possible.

Verena · 27 November 2024

Agent replied · 11 December 2024

Thank you, Verena! We're thrilled to hear you had a great experience with Jennifer. Your recommendation means a lot to us. Best wishes , Lisa

5/5

Trustpilot

Friendly and supportive!

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 8 November 2024

Agent replied · 23 December 2024

Thank you, Si'von, for your kind words! We're thrilled to hear Ben provided such excellent service and made your experience stress-free. We'll be sure to pass along your praise. Best of luck with your move , Lisa

5/5

Trustpilot

Sarah Robinson has been outstanding and…

Sarah Robinson has been outstanding and professional whilst I have been dealing with Andrew’s. She responds immediately and understands the needs of both the tenant and landlord. She is an asset to the company.

Joe · 16 March 2026

Agent replied · 20 March 2026

Dear Joe Niblett, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson. She truly is an asset to our team. We appreciate your kind words and look forward to continuing to help you. Best wishes , Lisa

5/5

Trustpilot

Monika

We have been thoroughly impressed with the service provided by Monika and team from Andrews Letting Agents. She is incredibly responsive, making it easy for us to get timely updates and answers to our questions, which has been invaluable throughout our property letting journey. Monika goes above and beyond to ensure that all our needs are met, from helping with tenant inquiries to resolving any property-related issues. Her proactive approach and genuine dedication make us feel well-supported and confident in our choice of letting agent. Highly recommend Andrews for anyone looking for a reliable, attentive professional to manage their property!

Stephen · 1 November 2024

Agent replied · 23 October 2024

Hi Stephen, thank you for taking the time to leave us a review. We know Richard works really hard to keep in touch with customers throughout their journey with us, even with unexpected delays he always likes to be on hand to help with anything he can! It certainly seems that was the experience you had and it's really pleasing to see that in what can be a difficult situation you received the support and guidance required from us. Thanks again for your feedback., we know Rich really appreciates it too, Rhys.

5/5

Trustpilot

Very helpful

Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.

Fara · 4 June 2026

Agent replied · 23 June 2026

Hi Fara, Thank you for your wonderful feedback! We're thrilled to hear that Joe has been so helpful and supportive with your lettings experience. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Andrews Head Office

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!

Elen · 19 October 2024

Agent replied · 23 October 2024

Thank you, Elen! We're thrilled to hear about your positive experience with Emily and Sophia. Your kind words and recommendation mean a lot to us. Congratulations on the successful sale of your flat! Best wishes , Lisa

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Headington

How many reviews does Andrews Headington have?

Andrews's Oxford office has 2,190 reviews across two platforms: 160 on Google, 2,030 on Trustpilot (across the whole business).

What is Andrews Headington's rating?

Andrews Headington is rated 4.8 out of 5 across all 2,190 reviews, and 4.5 out of 5 on Google from 160 reviews.

Where is Andrews's Oxford office?

Andrews Headington, 101 London Road, Headington, OX3 9AE, Oxford, OX3 9AE.

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