Trusted Agent profile

Andrews Wallington reviews

★★★★★ Excellent

2,374 reviews across 2 platforms

2 Wallington Square, Wallington, SM6 8RG, Sutton SM6 8RG

Andrews's Sutton office at 2 Wallington Square is rated 4.8 out of 5 across 2,374 reviews on two platforms, including 229 Google reviews rated 4.8. The 2,145 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

229

Reviews on Google

This office

Trustpilot logo

2,145

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Andrews. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional service

Daryn Mukoyi made what could have been a daunting period of searching for a home feel like a dream come true. He was incredibly patient, empathetic, and professional throughout the entire process. He took the time to understand my needs and ensured that the accommodation I found matched what I was looking for. I am truly grateful for his support and would highly recommend Daryn at Andrews Property to anyone looking for a smooth and stress-free moving experience.

Naa · 21 June 2026

Agent replied · 24 June 2026

Thank you, for your wonderful feedback! We're thrilled to hear that Daryn made your home search a dream experience. Your recommendation means a lot to us. We look forward to assisting you again in the future!

5/5

Google

I have recently been supported by Andrew's Wallington after I was issued with a no fault eviction from a previous tenancy. Laila Von Trapp is a star to be honest. She set me up with a viewing of the current tenancy that I've got and had supported me all the way through from setting up the possibility of it happening to moving in. I wrote a review about her when I had been set up with my previous tenancy and she is one of the reasons why I would want to keep using Andrew's. I would also like to mention Sarah Ford in relation to the current tenancy for selling the flat to me when I viewed it. Sarah is one of those agents who says that she is very happy for me that I've landed on my feet but that detracts from how good she comes across in doing her job and I'm more grateful for agents like her than I am happy for my own well-being.

NICK · 2 April 2026

Agent replied · 16 April 2026

Dear Nick , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Laila and Sarah. Your satisfaction is our top priority, and we're grateful for your continued trust in Andrew's Wallington. We look forward to assisting you in the future. Best wishes , Lisa

5/5

Google

I had a great experience working with Laila Von Trap from Andrew’s Letting Department. She has been incredibly helpful throughout the entire process, always responsive, professional, and willing to go the extra mile to make things smooth and stress-free. Laila took the time to answer all my questions clearly and kept me well-informed at every stage, which made a real difference. Her friendly approach and attention to detail really stood out, and I felt confident I was in good hands from start to finish. I would highly recommend Laila to anyone looking for a reliable and supportive letting agent.

Abdul · 2 April 2026

Agent replied · 16 April 2026

Thank you, Abdul, for your wonderful feedback! We're thrilled to hear about your positive experience with Laila. Your recommendation means a lot to us, and we're delighted she made the process smooth and stress-free for you. We look forward to assisting you again in the future! Best wishes , Lisa

5/5

Trustpilot

A Nice Experience with Andrews Group

It was a very smooth experience. Rebekah Wright at the Dowend branch made the experience quite nice. She was kind and took her time in explaining things to me. Also during my viewing it didn’t feel like a transactional meeting but rather someone who wanted to provide me the best apartment possible. Thank you Rebekah😊

Tejumoluwa · 18 June 2026

Agent replied · 24 June 2026

Dear Tejumoluwa, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah at our Dowend branch. Your satisfaction is our priority, and we're glad she made your apartment search enjoyable. We appreciate your kind words! Best wishes , Lisa

5/5

Trustpilot

Andrews has been amazing with my…

Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.

Customer · 17 December 2025

Agent replied · 23 December 2025

Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa

5/5

Trustpilot

Joseph is a total asset to Andrews

Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.

Lucy · 2 June 2026

Agent replied · 24 June 2026

Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.

5/5

Google

It was nice to have being with Andrews at Wallington. Andrews has found us a perfect home for us. The team have done a brilliant job for us as a family especially Sarah Ford. Sarah makes people feels at ease and comfortable at home plus easy to make conversations with her. Sarah is like a sister to me that will never be forgotten in our family. She comes across very patient, bubbly and shows lot of warmth and caring towards to us during our viewings. She is a nice person who is all ears to listen to you, and reachs out to you by going all out to work her magic to help and support no matter what the situation is. I am happy to have met her and known her for who she is. (Never change who you're)she such a great person to work with. I will definitely recommend Andrews at wallington to any one who is looking to rent or buy. I am happy to have gone with Andrews at Wallington. We are most grateful for the good service that was served to us by your teams. We are most happy and very settled where we are right now. Thanks to Andrews at wallington and will keep in touch.

Nana · 1 September 2025

Agent replied · 8 September 2025

Thank you, Nana, for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah and the team. Your recommendation means a lot to us. We're delighted you're happy in your new home and look forward to staying in touch.

5/5

Trustpilot

Satisfied Landlords

We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.

Jenny · 31 May 2026

Agent replied · 24 June 2026

Hi Jenny, Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

Agent replied · 28 May 2026

Dear Kaitlyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

J · 11 May 2026

Agent replied · 28 May 2026

Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa

5/5

Trustpilot

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Honeymol · 6 May 2026

Agent replied · 28 May 2026

Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa

5/5

Trustpilot

Andrews property group have been incredible

Andrews property group have been very professional throughout my rental process. In particular Lorna who has been very responsive to all of my queries and made the process incredibly easy. Thank you all, I am very happy with my new home.

CAD · 11 June 2026

Agent replied · 24 June 2026

Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna and our team. Enjoy your new home! Best wishes , Lisa

5/5

Google

Looking for a house at this time is hard, but meeting SARAH FORD solved my hard time, She was very quick to respond to text and email. She was flexible with time Kindness is one of her characters Looking to let , and is Andrew property, please ask them for Sarah

Endurance · 16 March 2026

Agent replied · 16 April 2026

Thank you, for your wonderful feedback! We're thrilled to hear that Sarah Ford made your experience easier and enjoyable. Your kind words mean a lot to us. If you need further assistance, feel free to reach out. We appreciate your support!

5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

Agent replied · 28 May 2026

Dear Mina Assad Ibrahim, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

Agent replied · 28 May 2026

Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Trustpilot

Thanks to the Lettings department at Andrews Wallington

Thanks to the Lettings department at Andrews Wallington. I let my flat and it was all done in a professional and helpful way. Many thanks to Laila for keeping me posted all through the process. Nicky C

Nicky · 18 June 2026

Agent replied · 24 June 2026

Dear Nicky , Thank you for your wonderful review! We're thrilled to hear about your positive experience with our Lettings department. Laila and the team are delighted to have been of assistance. We appreciate your feedback and look forward to serving you again in the future. Best wishes , Lisa

5/5

Google

Janine from Andrews Walkington was very helpful throughout. She made the whole process of buying my first flat smooth, ensuring I was informed about each step on the way. Her customer service was top-notch. She helped to chase my solicitors to make sure that everything was completed on time.Thank you Janine🤗 …

Marta · 16 February 2026

Agent replied · 16 April 2026

Dear Marta, Thank you for your wonderful feedback! We're thrilled to hear that Janine made your first home-buying experience smooth and informed. Your satisfaction is our priority, and we appreciate your kind words. Congratulations on your new flat! Best wishes , Lisa

5/5

Trustpilot

Rebekah is a great letting agent

Rebekah is a great letting agent. Such a smooth process and found our dream flat. She explained everything so well, from the referencing checks, to the flat itself. One of the best in the game!

Grant · 18 June 2026

Agent replied · 24 June 2026

Dear Grant , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we're glad she could assist in finding your dream flat. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Google

It was a great experience letting through Andrews Wallington. Sarah Ford is an incredible consultant, her insights were very helpful in making my decisions. She was also very patient in addressing concerns and made all communications easy. Definitely someone I would contact when I buy a property in the future.

Meghana · 16 February 2026

Agent replied · 16 April 2026

Hi Meghana, thank you for your wonderful review! We're thrilled to hear about your positive experience with Sarah Ford. Your feedback means a lot to us, and we look forward to assisting you with your future property needs. Best wishes , Lisa

5/5

Google

Been really happy with the service from Andrew’s. Sarah has been amazing throughout the whole process with any concerns worries and questions Iv had, we are now in our 2 nd month and fully settled in and couldn’t be happier. Thank you so much Sarah you have been amazing.

Colette · 16 February 2026

Agent replied · 16 April 2026

Thank you, Colette, for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah and that you're happily settled in. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Really great experience from start to…

Really great experience from start to finish. Lorna was so helpful and understanding through the whole process, a pleasure to deal with and I can't recommend the service she provided enough.

Lorraine · 15 June 2026

Agent replied · 22 November 2024

Hi Lorraine, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Sarah Ford at Andrew’s Wallington provided absolutely fabulous customer service. She was professional, approachable, and always quick to respond. Sarah kept me fully informed throughout the process and made everything feel straightforward and stress-free. A real credit to Andrew’s, I wouldn’t hesitate to recommend her.

Georgia · 16 February 2026

Agent replied · 16 April 2026

Thank you, Georgia, for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah. Your recommendation means a lot to us, and we're glad she made the process stress-free for you. We look forward to assisting you again in the future! Best wishes , Lisa

5/5

Google

I had the pleasure of speaking with Louise while searching for my new home and I couldn’t be more impressed with the entire experience. From the first point of contact Louise was friendly, professional and attentive to my needs. She took the time to understand exactly what I was looking for and her communication was consistently clear and timely. Thank you very much!

Katie · 9 August 2025

Agent replied · 8 September 2025

Thank you, Katie, for your wonderful review! We're thrilled to hear about your positive experience with Louise. Your satisfaction is our priority, and we're glad she could assist you so effectively. If you need anything else, feel free to reach out. Best wishes in your new home!

1/5

Trustpilot

I brought a ground floor flat in…WARMLEY

I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.

Michelle · 8 May 2026

Agent replied · 28 May 2026

Dear Michelle Jane, Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation. Best regards, Alison

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Wallington

How many reviews does Andrews Wallington have?

Andrews's Sutton office has 2,374 reviews across two platforms: 229 on Google, 2,145 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrews Wallington's rating?

Andrews Wallington is rated 4.8 out of 5 across all 2,374 reviews, and 4.8 out of 5 on Google from 229 reviews, checked 9 October 2026.

Has Andrews won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews, Sutton won Gold.

Where is Andrews's Sutton office?

Andrews Wallington, 2 Wallington Square, Wallington, SM6 8RG, Sutton SM6 8RG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.