Andrews Wallington reviews in Sutton

★★★★★ 5/5

Trustpilot

“Monika”

My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.

Michael · 29 April 2026

★★★★★ 5/5

Trustpilot

Daryn was a lovely guy and answered all…

Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.

Anna · 4 June 2026

★★★★★ 5/5

Trustpilot

Excellent

During the rental process, they have been very helpful and ensured that we were fully informed throughout. Everything has been very professional and transparent, couldn't ask for a better service. Daryn Mukoyi has been exemplary in his assistance.

Ryan · 19 March 2026

★★★★★ 5/5

Google

Thank you Sarah for your help. Made me feel very comfortable, has a very warm and lovely smile. Me and partner are first time letting, we are very happy with the help from Sarah. Thank you again.

A · 16 March 2026

★★★★★ 5/5

Trustpilot

The best estate agent by a mile

I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.

Shelley · 4 December 2024

★★★★★ 5/5

Trustpilot

30 years of great service.

Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.

Fraser · 27 November 2024

★★★★★ 5/5

Trustpilot

A Reliable and Proactive Partner in Property Management

As an inventory company, we have collaborated with many property managers, but working with Rebecca Newbrook has been a standout experience. Their professionalism, responsiveness, and commitment to excellence make them an exceptional partner in the property management industry.Rebecca consistently demonstrates a keen eye for detail and ensures that every aspect of a property is managed with precision. They understand the importance of accurate and timely inventories, and they go out of their way to facilitate seamless collaboration. Their proactive communication and prompt responses to scheduling requests make our job more efficient and enjoyable.In our line of work, having a property manager who is both organized and approachable is invaluable. Rebecca excels at coordinating check-ins, check-outs, and interim inspections. They always provide comprehensive information upfront, which allows us to prepare thoroughly and deliver the best possible service to property owners and tenants.Moreover, her dedication to maintaining the quality of properties is evident in their thorough follow-ups on maintenance needs and tenant concerns. Their ability to balance tenant satisfaction with the needs of property owners ensures that properties are well-maintained and respected.In summary, working with Rebecca has been an absolute pleasure. Their commitment to excellence, exceptional communication, and strong work ethic set a high standard in property management. We highly value our partnership and look forward to continued collaboration.

Mike · 18 November 2024

★★★★★ 5/5

Google

I've had the pleasure of working closely with Andrews and have consistently been impressed by their professionalism and efficiency. Karen and her team are incredibly knowledgeable, approachable, and always goes above and beyond to ensure everything runs smoothly. Communication is clear and consistent, making every interaction straightforward and productive. They genuinely care about the quality of their work and the people they serve. I wouldn't hesitate to recommend Andrews to anyone looking for reliable and dedicated estate agents.

Mario · 16 December 2024

★★★★★ 5/5

Google

I had an outstanding experience with Ben as my letting agent! He was dedicated, friendly, and incredibly responsive from the very first viewing all the way to signing the lease. Ben took the time to understand exactly what I was looking for and worked tirelessly to ensure I secured the flat I had my heart set on. His knowledge of the local market and attention to detail gave me total confidence throughout the process. He made what could have been a stressful experience feel easy and seamless. I couldn’t be happier with my new flat, and I highly recommend Ben to anyone looking for a top-notch, reliable letting agent

TAC · 15 November 2024

★★★★★ 5/5

Google

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days. Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 10 November 2024

★★★★★ 5/5

Google

James came round to the property and advised me what I could get for my house, from the first meeting I felt confident that he would help me sell my house. James kept me updated on each step of the process and took 8 weeks from offer to completion. He chased up the solicitors to ensure the sale went smoothly, James is very professional and friendly, with great customer service would highly recommend James to help sell your house. Thank you James.

Maxine · 10 November 2024

★★★★★ 5/5

Trustpilot

Friendly and supportive!

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 8 November 2024

★★★★★ 5/5

Trustpilot

Thank you James Connor…Wallington branch

James came round to the property and advised me what I could get for my house, from the first meeting I felt confident that he would help me sell my house. James kept me updated on each step of the process and took 8 weeks from offer to completion. He chased up the solicitors to ensure the sale went smoothly, James is very professional and friendly, with great customer service would highly recommend James to help sell your house. Thank you James.

Miss · 5 November 2024

★★★★★ 5/5

Google

Sarah at Andrews Wallington is a complete superstar, from organising the viewing right through to support with the referencing process, she was calm, friendly and professional at all times. Cannot recommend her highly enough!

Sarah · 16 March 2026

★★★★★ 5/5

Google

James at Andrews has been exceptional with our first home purchuse years ago as well as sale of the same property recently. From the first meeting we felt very supported and confident that we would be looked after well. Throughout the entire process James was extremely knowledgeable, always professional with prompt feedback; keeping us updated on each step of the process. For anyone seeking an estate agent with both expertise and a personal touch I highly recommend James. Thank you for being part of our journey. We are very grateful.

Peter · 3 November 2024

★★★★★ 5/5

Trustpilot

Sarah Robinson has been outstanding and…

Sarah Robinson has been outstanding and professional whilst I have been dealing with Andrew’s. She responds immediately and understands the needs of both the tenant and landlord. She is an asset to the company.

Joe · 16 March 2026

★★★★★ 5/5

Google

Highly recommended service from Andrews. Big thanks to Ben from wallington branch. We were looking for house to rent from last few months but when we contacted andrews for visiting a property they made everything so easy for us. Ben and the whole team from andrews helped us in all ways possible, they always answer the calls in a first go and try to sought out the issues as soon as they can. Thank you so much andrews for helping us in moving.

Bhumika · 27 October 2024

★★★★★ 5/5

Trustpilot

Very helpful

Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.

Fara · 4 June 2026

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!

Elen · 19 October 2024

★★★★★ 5/5

Google

Big thanks to Janine Arnold and James Connor at the Wallington branch for their assistance in completing the sale on my property. It took a number of months to complete the deal which came with some unexpected hurdles that left myself feeling will this deal ever complete. But, their expertise in the area and their support played a significant role in this completion. In addition, they are both polite and welcoming. Thank you so much! Well done to you both for your achievement!

Taz · 11 October 2024

★★★★★ 5/5

Trustpilot

Rebekah was warm and friendly

Rebekah was warm and friendly. Very professional and courteous. Incredibly well presented and great fun. A credit to her profession. Although her sense of direction on roundabouts is questionable. 🤣🤣🤣 She's lovely.

Andy · 18 March 2026

★★★★★ 5/5

Trustpilot

Highly recommended Rebecca Newbrook

I am writing to highly recommend Rebecca Newbrook for her exceptional professionalism and communication skills. Throughout our interactions with her at Andrews, Rebecca has consistently demonstrated reliability and offered a truly helpful service Rebecca's attention to detail and dedication to providing support have been invaluable to our team. Her clear and effective communication style has made working with her a seamless and efficient experience. I have been consistently impressed by her commitment to delivering high-quality service

Dominique · 19 November 2024

★★★★★ 5/5

Trustpilot

Highly Recommended...

Highly Recommended...Shout out to Emma Mussert who was an absolute star. It's great to deal with somebody who goes out of their way to 'own' issues and ensure a resolution. We all know the frustration of dealing with solicitors who don't tend to talk to each other but rely upon slow communication instead Emma constantly went out of her way to push the parties and was a great help.Bonus that she is friendly too!Would use Andrews again.

Colin · 4 November 2024

★★★★★ 5/5

Google

I had a fantastic experience renting through Andrews Wallington, largely thanks to Sarah, who was absolutely brilliant throughout the whole process. She was super friendly, approachable, and incredibly helpful from start to finish. …

Lauren · 16 February 2026