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Andrews Estate Agents Tunbridge Wells reviews

β˜…β˜…β˜…β˜…β˜… Excellent

292 reviews across 1 platform

11 Grosvenor Road, Tunbridge Wells, TN1 2AH

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Andrews Estate Agents's Tunbridge Wells office at 11 Grosvenor Road is rated 4.9 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.

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4.9 / 5

292

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

We had a very positive experience with this estate agency from start to finish. The whole process was smooth, well organised and clearly explained at every stage. A special thank you to Patrick, who was incredibly helpful, professional and always available to answer our questions. He made what can be a stressful process much easier and we really appreciated his support and guidance throughout. We would definitely recommend this agency to anyone looking to buy or rent a property.

Almudena Β· 6 April 2026

Agent replied Β· 13 April 2026

Dear Almudena, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Patrick will be delighted to know his efforts made a difference. Your recommendation means a lot, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Finding a place in Tunbridge Wells was honestly quite stressful, but Andrews made the whole process much easier. They were quick to respond and shared listings that genuinely matched what we were looking for, rather than random options. Viewings were easy to arrange, and communication was clear throughout. Patrick was especially helpful and patient, always happy to explain things and guide us through the paperwork and references. Overall, a really positive experience and a team I’d happily recommend.

Shiv Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you, Shiv, for your wonderful feedback! We're thrilled to hear that Patrick and our team made your experience stress-free and positive. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.

5/5

Google

Brian was a pleasure to work with, very approachable and helpful. I felt supported rather than pressured, making a stressful life situation seem clam! Thanks for all your help Brian

Amanda Β· 20 August 2026

Agent replied Β· 22 August 2026

Thank you Amanda, for your wonderful feedback. It's great to hear that Brian made your experience positive and calm! Best wishes

5/5

Google

Excellent experience renting a property through this company - Patrick was exceptionally helpful navigating the whole rental process and actioning everything so quickly. Fantastic communication all round! Thanks for your help!

Hamish Β· 1 August 2026

Agent replied Β· 22 August 2026

Dear Hamish Crichton, Thank you for your wonderful review! We're thrilled to hear about your excellent experience with Patrick and our team. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. We look forward to assisting you again in the future. Best regards, Andrews Tunbridge Wells

5/5

Google

Patrick was so helpful in getting our accommodation sorted , he was so helpful from beginning till we moved in . Thank you so much Patrick πŸ™ …

Alli Β· 8 August 2026

Agent replied Β· 22 August 2026

Thank you, Alli, for your wonderful review! We're thrilled to hear that Patrick provided excellent service throughout your moving process. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to him. Best wishes in your new home!

5/5

Google

I would highly recommend working with Andrew’s, Brian and the team are very thorough and always kept me updated. The Property I sold with them sold very quickly and they were supportive throughout the whole process and I would definitely use them again.

Sophia Β· 13 April 2026

Agent replied Β· 13 April 2026

Thank you, Sophia, for your wonderful review! We're thrilled to hear about your positive experience with Brian and the team. Your recommendation means a lot to us, and we're glad we could support you throughout the process. Looking forward to working with you again in the future!

5/5

Google

Jay Cooper was fantastic throughout the whole process of buying our new home. He was always supportive, responsive and proactive, helping to keep everything moving and making what can be a stressful experience feel a bit smoother. We really appreciated his professionalism and genuine commitment. Highly recommended.

Andrea Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you, Andrea, for your wonderful feedback! We're thrilled to hear that Jay made your home-buying experience smooth and stress-free. Your recommendation means a lot to us, and we're grateful for your trust in Andrews Tunbridge Wells. Congratulations on your new home!

5/5

Google

I am so grateful for the help I had organising renting my flat through Andrews. Ruth did my viewing, and she was so lovely and friendly, and very helpful! Patrick was brilliant and efficient with organising my tenancy, making sure I understood everything I needed to do. Thank you so much.

Ciara Β· 30 November 2025

Agent replied Β· 30 December 2025

Thank you, C W, for your wonderful feedback! We're thrilled to hear about your positive experience with Ruth and Patrick. Your satisfaction is our priority, and we're glad we could assist you effectively. If you need any further help, feel free to reach out. Best wishes , Lisa

5/5

Google

Currently buying a house through Andrews, and so far the experience with Jay has been fantastic. I had some admin confusion and he’s been super helpful with getting all the documents lined up, whilst explaining things clearly.

Jake Β· 13 March 2026

Agent replied Β· 13 April 2026

Hi Jake, thank you for your wonderful review! We're thrilled to hear about your positive experience with Jay. It's great to know he was able to assist you effectively. If you need any further help, feel free to reach out. Best wishes with your new home!

5/5

Google

I recently completed on the purchase of a flat in Tunbridge Wells and received excellent service from Andrews throughout the entire process. I dealt with Jay who was happy to answer each and every query I had (of which there were many with this being my first purchase). He was also very helpful with trying to get a slightly prolonged sale across the line doing all he could to help and remaining very patient with my pestering phone calls! I would highly recommend Andrews to anyone in the area or looking to move to.

Brandon Β· 21 November 2024

Agent replied Β· 23 November 2024

Thank you, Brandon! We're thrilled to hear about your positive experience with Jay and our team. Your recommendation means a lot to us. Enjoy your new flat in Tunbridge Wells! Best wishes, Jake

5/5

Google

I recently completed the purchase of my property and couldn’t be happier with the service I received throughout the process. It was a long and at times challenging journey, but the team was incredibly supportive, patient, and professional from start to finish. Communication was always clear, and they kept me informed every step of the way, which really helped reduce the stress. I’m very grateful for all the hard work and would highly recommend their services to anyone buying a property. Thank you again for making it happen ⭐⭐⭐⭐⭐

Miled Β· 6 April 2026

Agent replied Β· 13 April 2026

Dear Miled , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience and that our team could support you throughout the process. Your recommendation means a lot to us. Congratulations on your new property! Best wishes , Lisa

5/5

Google

Patrick was most helpful during the setup process. He prompty replied to any questions and problems I had which resulted in a very smooth and timely process. Had a very good experiance; would be happy to use again.

Elliot Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you, Elliot, for your wonderful feedback! We're thrilled to hear that Patrick was able to assist you effectively. Your satisfaction is our priority, and we look forward to serving you again in the future. Best wishes , Lisa

5/5

Google

I am so grateful for the help from Andrews especially over recent months regarding everything to do with my flat. Thank you to Ruth King who is coordinating everything in a really amazing way.

DM Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ruth King and our team. Your satisfaction is our priority, and we're grateful for your trust in us. Best wishes , Lisa

5/5

Google

I had an excellent experience with Andrews, and I want to give a special shout-out to Patrick, Tom, and Ruth for their outstanding service. Patrick was incredibly helpful throughout the process, providing timely advice and always addressing my questions with patience. Tom handled all the details with great communication skills, ensuring everything ran smoothly. Ruth’s expertise and friendly approach made the whole experience even better. I highly recommend Andrews for their professionalism and efficiency, especially if you get to work with Patrick, Tom, and Ruth. A fantastic team!

Sean Β· 11 October 2024

Agent replied Β· 25 October 2024

Thank you, Sean! We're thrilled to hear about your positive experience with Patrick, Tom, and Ruth. Your kind words and recommendation mean a lot to us.

5/5

Google

Patrick was wonderful all through the process, he’s a gem

Farotimi Β· 8 August 2026

Agent replied Β· 22 August 2026

Thank you, Farotimi Kehinde, for your kind words and 5-star rating! We're thrilled to hear that Patrick provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering exceptional experiences.

5/5

Google

Patrick provided excellent service throughout my tenancy process. He was professional, friendly, responsive, and made everything straightforward and stress-free. He kept me informed at every stage and was always willing to help with any questions. Thank you, Patrick, for your outstanding support. I highly recommend him to anyone looking for a reliable and professional letting consultant.

Yeshwanth Β· 1 August 2026

Agent replied Β· 22 August 2026

Dear Yeshwanth , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Patrick. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Really benefited from some expert property market advice from Brian Barnsby at Andrews, who helped steer us through a tricky situation. Also, helpfully, he put us in touch with Chris Mitchell to help advise on the mortgage landscape. Grateful to both and we will be in touch with them again in the future!

Simon Β· 15 August 2026

Agent replied Β· 22 August 2026

Thank you, Simon, for your wonderful feedback! We're thrilled Brian and Chris could assist you so effectively. Your satisfaction is our priority, and we look forward to helping you again in the future. Best wishes , Lisa

5/5

Google

Recently sold our property in TW. Tom, Jay and Brian kept us updated at all times, very professional and reliable, would definately recommend.

Steve Β· 6 April 2026

Agent replied Β· 13 April 2026

Thanks for your kind words and recommendation Steve. It was a pleasure helping you with your property sale. Best wishes!

5/5

Google

Patrick was very helpful in getting us sorted out with our new tenancy, and was happy to answer any questions we had. Would certainly use Andrews again.

Cameron Β· 13 February 2026

Agent replied Β· 13 April 2026

Hi Cameron, thank you for your wonderful feedback! We're thrilled to hear that Patrick was able to assist you effectively. Your satisfaction is our priority, and we look forward to serving you again in the future. Best wishes, Andrews Tunbridge Wells.

5/5

Google

the letting experience is amazing with Andrews Property Tunbridge Wells, I'm happy to share my feeling the whole team is passion, and friendly to my family, I remember when we first land in UK, English is not our mother tongue, and none experience here, they explain all the details to us with patient. moreover, they provide professional suggestion and experience sharing, which help us solve a lot issues in our first year settle down prompt response, as well as the warm conversation makes our UK life very smooth this year, and all these credits go to the whole Andrews TW team Ruth, Patrick, Jay and Thomas I don't have chance to meet up with Andrews property management team, and they also do a fantastic job

Samson Β· 26 April 2024

Agent replied Β· 24 August 2024

Hi Samson, thank you for the brilliant review. We know that the team in Tunbridge Wells work really hard to ensure each customer feels listened to and valued. Great to see that is the case for you too. Thanks, Rhys

5/5

Google

Ruth was helpful in transitioning from renting my house directly through my landlord to now being managed by Andrews.

Lorna Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Lorna, Thank you for your wonderful review! We're thrilled to hear that Ruth was helpful in your transition. Your satisfaction is our priority, and we’re delighted to have made the process smooth for you. We appreciate your feedback and look forward to continuing to serve you. Best wishes , Lisa

5/5

Google

The service received at Andrews was impeccable, working with Mr Jay Cooper was an absolute pleasure. He was consistently responsive, keeping us in the loop at every stage of the home-buying process and providing support during the stressful …

Nivea Β· 13 September 2025

Agent replied Β· 13 April 2026

Thank you, Nivea, for your wonderful feedback! We're thrilled to hear about your positive experience with Jay Cooper. Your recommendation means a lot to us. We're delighted to have made your home-buying journey smooth and stress-free. If you need anything in the future, feel free to reach out. Best wishes , Lisa

5/5

Google

Thank you to Patrick for all the help and assistance in making sure everything went smoothly and efficiently with all I needed in moving into my new apartment.

Jonathan Β· 30 November 2025

Agent replied Β· 30 December 2025

Dear Jonathan Strydom, Thank you for your wonderful review! We're thrilled to hear that Patrick provided excellent assistance during your move. Your satisfaction is our priority, and we appreciate your feedback. Welcome to your new apartment! Best wishes , Lisa

5/5

Google

"When we met Patrick from Andrews, we were nearing our contract end and struggling to find a better place for our two kids. He noted down all our needs and arranged our next viewing, where we are happily moving now. Patrick is always polite, responsive and professional, he helped the tenancy process go quickly and smoothly. Highly recommend Andrews lettings to people looking for new tenancy."

Reny Β· 25 June 2024

Agent replied Β· 24 August 2024

Thank you for the five star review, it's amazing to see how helpful Patrick has been to you through your search and move. We are so pleased that we've been able to find your new home with us. Thanks again, Rhys

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Questions about Andrews Estate Agents Tunbridge Wells

How many reviews does Andrews Estate Agents Tunbridge Wells have?

Andrews Estate Agents's Tunbridge Wells office has 292 reviews across 1 platform: 292 on Google.

What is Andrews Estate Agents Tunbridge Wells's rating?

Andrews Estate Agents Tunbridge Wells is rated 4.9 out of 5 across all 292 reviews, and 4.9 out of 5 on Google from 292 reviews.

Has Andrews Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.

Where is Andrews Estate Agents's Tunbridge Wells office?

Andrews Estate Agents Tunbridge Wells, 11 Grosvenor Road, Tunbridge Wells, TN1 2AH.

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