Trusted Agent profile · Tunbridge Wells, Kent
★★★★★
292 reviews across 1 platform
11 Grosvenor Road, Tunbridge Wells, Kent, TN1 2AH
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Tunbridge Wells, Kent, at 11 Grosvenor Road, is rated 4.9 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleQuick sale and always contactable
Thank you for your fantastic review! We're thrilled to hear you had a quick and seamless experience with us. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to assisting you again in the future! Best wishes , Lisa
5/5
GoogleHad a very good experience with Andrew's, Patrick was very helpful and was able to guide us through the process with no problems at all. Thank you Patrick for all you help.
Thank you for the five star review. Fantastic to see that Patrick has been so helpful and informative throughout your dealings with us. Thanks again, Rhys
5/5
GoogleThe whole team have been great. Sold our flat within 10 days. Plenty of viewings and offers. Special thanks to Jay, Matt and Tom. Excellent service and communication
Hi Kevin, thank you for the review. Fantastic to see that the team in Tunbridge Wells were able to sell your house so promptly and delivered an excellent service to you! Thanks again, Rhys
5/5
GooglePatrick helped me rent a flat in Tunbridge Wells. I had to move quite suddenly and he was exceptionally helpful in expediting the process, responded to emails / phonecalls promptly and was courteous, efficient and professional throughout the process. Made it easy. Many thanks Patrick
Good morning Joseph Pierson, thank you for your review.
5/5
GoogleRuth is our fairy godmother, who we met after numerous viewings and boring propositions with various of agents. We are very happy with exactly that house which we wanted for a such short period of cooperation with Andrews represented by Ruth and Patrick! highly recommend!
Good afternoon Anton Posunko, thank you for taking your time to leave us a review.
5/5
GoogleI greatly appreciate Andrews for their help to find a home at desired location in Tunbridge Wells. Ms Ruth King and Mr. Patrick were quick to respond on our queries and completed all the tenancy formalities with ease.
Hi Divya, thank you for taking the time to write us a five star review. Fantastic to hear the team in Tunbridge Wells and in particular Ruth and Patrick have been on hand to help you with all your queries! Thank you again and all the best, Laura.
5/5
GoogleThanks to Patrick everything went smoothly and I got my flat in less than two weeks. I cannot recommend more.
Thank you, Ingrid! We're thrilled to hear Patrick made the process smooth and quick for you. Enjoy your new flat! Best wishes , Lisa
5/5
GoogleExellent customer service from Andrews and namley Jay Cooper who was very helpful with my purchase. Jay kept me posted on all aspects of the sale progression.
Hi Damon, thank you so much for the review. Fantastic to see that Jay has been so helpful with your purchase. Congratulations on your new home and we hope you settle in to your new home! Thanks, Rhys
5/5
GoogleI called the branch to get some advice about whether or not I should extend the lease on my flat, I spoke to Tom who was very helpful, will definitely come back to Andrews if I decide to sell.PositiveResponsiveness, Quality, Value
Hello Amy, thanks for sharing your experience with us and all the best.
5/5
GoogleAndrews were able to arrange for cleaning of the property in between tenants and repairs to be completed, then arranged viewings - all following coronavirus guidelines. New tenants are now in and I am extremely pleased with the whole process which was quick and painless for me! Thank you to Patrick for all his help and guidance.PositiveResponsiveness, Professionalism
Hello Pauline, thanks for taking the time to leave us feedback regarding your recent experience. Take care and all the best Patrick and team
5/5
GoogleI recommend Andrews to anyone who has not yet decided on a real estate agency. From personal experience. Professionals in the real estate market. Individual approach to each client. Support and accompaniment throughout the process. And Ruth King is an excellent agent. A professional. Personal thanks especially to her.
Good afternoon Julia Surmanidze, thanks for your review. I’m happy to hear that we provided a great experience for your move in Tunbridge Wells.
5/5
GoogleJay and Tom did a top job selling my property. Tricky market and their support was invaluable. I've worked with Andrews over many years and always satisfied with their service.
Hi JJ, thank you for your wonderful review! We're thrilled to hear that Jay and Tom provided invaluable support in selling your property. Your continued trust in Andrews Tunbridge Wells means a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa
5/5
GoogleVery happy with the service provided by Andrews. Patrick was very professional and went above and beyond to ensure a smooth process from start to finish. Highly recommend
Hi Kim, thank you for the five star review. fantastic to see that Patrick and the team at Andrews Tunbridge Wells have been on hand to help you all the way through your journey. Thanks, Rhys
5/5
GoogleGreat service helping me find a new rental property in a short space of time. Patrick has been very helpful, professional and great at communicating throughout the process.
Hi Rosie, thank you for sharing your experience with us. Fantastic to see that Patrick and team have been on hand to support you with your move. We hope you settle in well, thanks, Rhys
5/5
GooglePatrick was brilliant! Really helpful and kept me in the loop every step of the way. A really smooth process which allowed me to move into my new home quickly. Natasha took over with the next stage of the process and was very efficient and resolved my queries very quickly. Would definitely recommend!PositiveResponsiveness, Professionalism
Hello Ciara, thanks for taking the time to leave us feedback regarding your recent experience -- all the best and take care.
5/5
GoogleRuth from Andrews is very helpful. She helped us finished renovating our property and put back to market very quickly. We thank Ruth for her thorough service.
Hi Cathy, thanks for taking the time to leave us a review. Fantastic to see that Ruth has been such a help to you in getting your property turned around so quickly, thanks again, Rhys.
5/5
GoogleThe experience was very good and pain free with the whole process - Me and my wife was kept up to date with step by step of the process. Patrick was very good and always calling us to keep us up to date with the whole process where we were at etc.PositiveProfessionalism
Hello Chi, thank you for taking your time to leave us a review. Regards Patrick
5/5
GoogleDecided to use Andrews to manage our rental and have been very pleased so far. Very helpful explaining the rental process and helping me get my rental ready for our new tenants.
Hi Shanna, thank you for your wonderful feedback! We're thrilled to hear that you're pleased with our service and that we could assist you in preparing your rental. If you need anything else, feel free to reach out.
4/5
GoogleI have found that the Tunbridge Wells branch has always been polite and helpful. Particularly Jay who has been very prompt in answering any of my phone calls and emails and always very willing to help.
Good morning Karen Stevenson, thank you for your review.
4/5
GoogleI have found that the Tunbridge Wells branch has always been polite and helpful. Particularly Jay who has been very prompt in answering any of my phone calls and emails and always very willing to help.
Good morning Karen Stevenson, thank you for your review.
5/5
GoogleWe received great service from Matt, Jay and Tom at Andrews Tunbridge Wells Branch. We received and accepted an offer within a week of listing our flat. They’ve kept us informed all the way along, carried out viewings on our behalf, liaised and gave access to photographers, surveyors and repeat visits by the purchaser. We highly recommend the Tunbridge Wells office . Excellent service.
Hi Karen, thank you so much for taking the time to leave us a review. Fantastic to see that the team have been on hand to sell your house so quickly and keep you updated each step of the way. Thanks again for sharing your experience it really is appreciated, Rhys.
5/5
GoogleAndrew's has a great team, especially Patrick, which was very patient and helpful in all parts of the process. Thank you very much Patrick. All the best, Andreea.
5/5
GoogleFor almost a month we are searching for house for rent and most of the letting agency turn us down but Patrick from andrews give us hope to find a house for rent in Tunbridge Wells. From the start until the end he is very consistent. He is very approachable and all thru out the process he will be happy to guide and support you. He will give the best option to solve the issue. Cheers to Patrick for helping me and my wife find a place to stay.
Good afternoon Gene Agcaoili, thanks for taking the time to leave us feedback regarding your recent experience.
5/5
GoogleHave recently moved property and worked with Ruth and Patrick who were both really helpful throughout the process and made it as pain free as possible :-)
Hi Alistair, great to see Ruth and Patrick have been on hand to help you through the process and made it as pain free as possible! Thank you for taking the time to write them a five star review and all the best, Laura.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Estate Agents's Tunbridge Wells office has 292 reviews across 1 platform: 292 on Google.
Andrews Estate Agents Tunbridge Wells is rated 4.9 out of 5 across all 292 reviews, and 4.9 out of 5 on Google from 292 reviews.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.
Andrews Estate Agents Tunbridge Wells, 11 Grosvenor Road, Tunbridge Wells, Kent, TN1 2AH.
