Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust purchased a property through Andrews Estate Agent in Tunbridge Wells. The conveyancing was very tricky as the property was being sold by executors. It was as difficult as it was long-winded but Tom, Manager at Andrews Estate Agent in Tunbridge Wells helped to make it much easier. I would like to say a very big thank you to Tom, and also to Jay and all the other staff of Andrews Estate Agent in Tunbridge Wells for all your help! Keep up the excellent, professional work!
Health · 6 August 2023
Agent replied · 27 August 2023
Hi Vivienne thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. ,
★★★★★ 5/5
GooglePatrick was helpful knowledgeable and reliable. A brilliant experience all around.
Thank you. 🙏🏻
Mrs · 13 February 2026
Agent replied · 13 April 2026
Dear Mrs. Duros, Thank you for your wonderful review! We're thrilled to hear that Patrick provided you with a brilliant experience. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes , Lisa
★★★★★ 5/5
GoogleI was under stress because my family arriving to UK very soon and I need to arrange for the home, Patrick was giving me amazing support to finalise all process in timely manner He made the process easy and stress-free, and his professionalism level is amazing
I highly recommend Patrick for everyone Thank you, Patrick, for helping me find my perfect home And finalise my process on the time frame
Regards,
Yasser
Yasser · 23 December 2023
Agent replied · 30 December 2023
Hi Yasser, thank you for taking the time to write a five star review. Fantastic to hear Patrick was able to help you find a home and made the process stress free for yourself. Thank you for the recommendation too and all the best in your new home, Laura.
★★★★★ 5/5
GoogleExtremely prompt and professional. We were having a really hard time finding an apartment in TW and Andrews Properties really helped us through the journey, they sent us options within a day of registering and arranged a viewings. Patrick from Andrews were particularly helpful in guiding us through the paperwork and getting the references right. Highly reccomend them.
Jeevan · 13 February 2026
Agent replied · 13 April 2026
Thank you, Jeevan Raj, for your wonderful review! We're thrilled to hear that Patrick and our team could assist you so effectively in finding your apartment. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
GoogleMe and my husband have spent nearly month and half to find a house in Tonbridge .Eventually, we found a property marketed by Andrews and we are lucky enough to have a great person like Patric Henry to help us.Patric was exceptional.
I am glad to say that without Patrick Henry's help we would have never found a property. We really appreciate your patience and endless help for guiding us . Even if we had short periods of time with many problems he sorted out everything perfectly.
Thank you very much for your help Patric.Totally recommended.
Sha · 1 March 2023
Agent replied
Hi Sha Pradee, thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move.
★★★★★ 5/5
GoogleThe rental team was brilliant and I would 100% recommend using them if you are interested in renting out your property. Ruth and Patrick were super efficient and worked really hard to advertise the property and find a tenant. I was very pleased with the service. The prices were also very reasonable.
Karolina · 18 October 2024
Agent replied · 25 October 2024
Thank you, Karolina! We're thrilled to hear Ruth and Patrick provided excellent service. Your recommendation means a lot to us. Best wishes, Jake
★★★★★ 5/5
GoogleJay Cooper from Tunbridge Wells branch was great! From enquiries to arranging next day viewing to agreeing our purchase- Jay was helpful and honest. Appreciate his assistance and prompt communications, his advise and help securing the property- everything was done is a timely manner.
Thanks, Jay!
OKSANA · 13 December 2024
Agent replied · 27 December 2024
Thank you, Oksana! We're thrilled to hear about your positive experience with Jay. Your kind words and appreciation mean a lot to us. Enjoy your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleThank you very much for Jay's patient and thoughtful help and guidance throughout the whole process of buying a house, and finally completed the transaction smoothly.
Ting · 18 August 2026
Agent replied · 22 August 2026
Dear Ting , thank you for your wonderful review! We're thrilled to hear about your positive experience with Jay. Your satisfaction is our top priority, and we're glad the process went smoothly. We appreciate your trust in Andrews Tunbridge Wells. Best wishes in your new home , Lisa
★★★★★ 5/5
GooglePatrick exceeded my expectations in several occasions;
There was a time that he offered to help me find studio/flat even when I had to go on holiday for weeks.
I also wouldn't forget when he went himself to the studio just to get the measurements that I need.
Overall, he's professional in what he does and yet still approachable.
RjTenBenIII · 29 February 2024
Agent replied · 30 March 2024
Thank you for sharing your experience with us. Brilliant to see that Patrick was on hand to assist you with your search. Looks like he was certainly going to great lengths to help you find your new home. Thanks again, Rhys
★★★★★ 5/5
GoogleExcellent service from the team, particularly Jay who was extremely helpful and knowledgeable, had an offer (and accepted) within two weeks. Jay kept me informed on a regular basis, more so than my solicitor, but that’s a gripe for another day. Many thanks to Andrews
John · 25 September 2024
Agent replied · 25 October 2024
Thanks for your feedback, John. We're very happy to hear about your positive experience with Jay and the team.
★★★★★ 5/5
GoogleMoved into my new flat today in tunbridge wells. I dealt with Patrick in the tunbridge wells branch. From the start he was professional, informative, helpful and very resolute. Patrick made my move completely stress free and was always easy to contact regarding any questions I had. Referencing was very quick. I also dealt with other staff within the tunbridge wells Branch. All of them again was very pleasant to deal with. Very impressed.
Grant · 18 July 2022
Agent replied
Hi Grant Lavender, thank you for leaving us such a great review.
★★★★★ 5/5
GoogleI would just like to say a BIG THANK YOU from myself and my family to Simon and his team at the Tunbridge Wells branch. With what has been a complex year for many. Simon remained persistent from the off dealing with several complications professionally and strategically to the end. His team were open, honest and engaging. Allowing time to support you whenever it was needed.
I see them all as a real credit to Andrews. Lucinda and Thomas in particular. I would have great confidence using them again without doubt. I wish him and his team all the very best moving forward in this challenging new environment. You did a sterling job!
Thank you guys.PositiveProfessionalism
Dave · 25 August 2021
Agent replied
Hello Dave, thanks for taking the time to leave us feedback regarding your recent experience your feedback is really appreciated. All the best and take care.
★★★★★ 5/5
GoogleAndrews recently took over one of the properties we sub let. Ruth King of the Tunbridge Wells office was extremely helpful, approachable to those we support and caring. An asset to Andrews and I hope we do more business together moving forward!
Darren · 13 March 2026
Agent replied · 13 April 2026
Thank you, Darren, for your lovely feedback, it’s great to hear about your positive experience with Ruth. We’d be very happy to support you with other lets. Best wishes
★★★★★ 5/5
GoogleAn all round excellent service, highly professional, efficient, friendly. We had a very positive experience dealing with Andrews.
Highly recommend this Agency!
Patrick was outstanding, very friendly, patient and helpful from our first meeting.
Brilliant service, really good communication, answer for all questions and always smiling. :)
Thank you for going above and beyond to find us such a lovely home, we really appreciate all of your time and effort.
Deniz & David
Deniz · 30 July 2022
Agent replied
Good afternoon Deniz Ayse Türk, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
GooglePatrick has found a beautiful place for me to live. He assisted me thoroughly through the contract process and now is always available for any advice. Tunbridge Wells is the most marvelous place I have ever seen in the UK
Thankfully
Viktoriya
Viktoriya · 25 June 2024
Agent replied · 24 August 2024
Hi Viktoriya, congratulations on finding your new home. We are so pleased that Patrick was able to assist you! Thank you so much for the amazing review, it's really appreciated. Thanks, Rhys
★★★★★ 5/5
GoogleJust moved to our new house. The service they provide is amazing. They value their customers and provides the best. I dealt with Patrick and he been so helpful. The communication was great and this is how letting agency should be !!
Arun · 26 May 2024
Agent replied · 24 August 2024
Hi Arun, thanks for the five star review. Brilliant to see that the team in Tunbridge, especially Patrick has been so helpful in finding you a new home. We hope you are settled in well, thanks again, Rhys
★★★★★ 5/5
GoogleI've used Andrews twice now to let my property and each time the process has been smooth, quick and efficient and I've felt supported throughout. A special shout out to Patrick who is professional, knowledgeable and always gets back to me when I contact the branch.
Cat · 29 February 2024
Agent replied · 30 March 2024
Hi Cat, fantastic to see a returning landlord and even better to see that each time you've had a brilliant service. We look forward to helping you again in the future when required. Many thanks, Rhys
★★★★★ 5/5
GoogleThank you Patrick for all your help in getting me and Ben in our flat!
You’ve been super helpful all the way through and quick to reply to any queries I had.
Thank you so much!
Kayti2010 · 25 July 2024
Agent replied · 24 August 2024
Thank you, Kayti! We're thrilled to hear Patrick was able to assist you and Ben so effectively. Enjoy your new flat!
★★★★★ 5/5
GoogleThe Andrews team, in particular Raluca, Ayman and Stephen Fay, have been incredibly helpful, supportive, professional and efficient throughout my ordeal with a difficult tenant. Great service from them all, thank you very much! …
Monita · 13 September 2025
★★★★★ 5/5
GoogleI had a great experience with Andrews, Jay was very accommodating with viewing times and was always quick to respond to any questions, would recommend!
Jamie · 13 December 2024
Agent replied · 27 December 2024
Thank you, Jamie! We're thrilled to hear you had a great experience with Jay and found our service accommodating. Your recommendation means a lot to us! Best wishes , Lisa
★★★★★ 5/5
GoogleRuth at Andrews lettings in Tunbridge Wells is incredibly organised, conscientious and proactive. She goes above and beyond to help landlords create homes that tenants can feel happy to live in, and landlords can be reassured that expensive maintenance problems won’t be missed.
Deborah · 30 January 2024
Agent replied · 30 March 2024
Hi Deborah, thank you for sharing your experience with us. It's fantastic to see that Ruth has been so attentive in working with you to resolve any issues and create a great relationship between all parties, we believe that is key to successful property rental and management. Thanks, Rhys
★★★★★ 5/5
GoogleI went through Andrew’s to rent my first property and they were organised, prompt and kind. Patrick was very helpful throughout the process and it made a first time move go as smoothly as possible!
Jessica · 25 June 2024
Agent replied · 24 August 2024
Hi Jessica, thanks for the five star review, fantastic to see Patrick was very helpful and amazing to hear he was able to make everything go as smooth as possible for you. Thanks for sharing and all the best on your move, Laura.
★★★★★ 5/5
GoogleBrilliant service from Jay and Thomas at Andrews, Tunbridge Wells. From the marketing of our property through to completion ,they were with us step-by-step, through all the ups and downs. Keeping our buyer onside and us informed. Thank you very much!
John · 30 November 2025
Agent replied · 30 December 2025
Hi John, thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Jay and Thomas. It's great to know they supported you every step of the way. We appreciate your kind words and look forward to assisting you in the future!
★★★★★ 5/5
GoogleGreat service received from Andrews, specifically from Jay Cooper. Jay has been polite and professional throughout our purchase process. He was very good on communication and getting back to us quickly and keeping us updated when required. Thank you Jay for helping to make this process easier.
Patricia · 27 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
