Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat services
Janine was fab.
Kept me up to date on everything and every movement. Also helped step in and prompted both solicitors sides of we didn’t receive an update.
She was genuine and couldn’t seem happier for me the day I got the keys. Other staff were always so helpful and polite on the phone if Janine was out. Always returned your call if you left a message or emailed.
I would recommend.
Thank you to everyone at Andrews
Lauren · 1 September 2026
Agent replied · 10 October 2026
Dear Lauren,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Janine and our team. Your recommendation means a lot to us. We're delighted to have been part of your journey. Best wishes , Lisa
★★★★★ 5/5
GoogleI’ve had a really positive experience with Andrew’s Property Group in Keynsham. The team are consistently professional, proactive, and genuinely care about delivering a high standard of service.
In particular, I want to commend Martha, Molly, Rhea, and Ben for their outstanding work ethic. They are all approachable, knowledgeable, and incredibly responsive, always willing to go the extra mile to help and keep things moving smoothly. Communication has been clear and reliable throughout, and it’s obvious they take real pride in what they do.
It’s refreshing to deal with a team that combines efficiency with a friendly, personal approach. I wouldn’t hesitate to recommend Andrew’s Keynsham to anyone looking for a dependable and hardworking property team.
Finlay · 17 February 2026
Agent replied · 17 April 2026
Hi Finlay, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Martha, Molly, Rhea, and Ben will be delighted to know their efforts are appreciated. Your recommendation means a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotMonika has has been helpful and polite…
Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.
Robert · 22 September 2026
Agent replied · 10 October 2026
Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrews has been amazing with my…
Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.
Customer · 17 December 2025
Agent replied · 24 December 2024
Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa
★★★★★ 5/5
TrustpilotWe had a brilliant experience with…
We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!
Vicki · 18 November 2025
Agent replied · 24 December 2024
Hi Vicki,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily, Sophia, Keith, and the team at Andrews Bath Bear Flat . Your satisfaction is our priority, and we're delighted to have helped you find your dream property. We appreciate your recommendation! Best wishes , Lisa
★★★★★ 5/5
TrustpilotMonika - Exceptional Property Management
I cannot recommend Monika highly enough. She has been managing our house and has been absolutely brilliant at handling any issues that come up. She is always approachable, professional, and genuinely cares about getting things resolved quickly and efficiently.
Matthew · 26 September 2026
Agent replied · 10 October 2026
Dear Matthew Tabima - Cuervo,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Her dedication and professionalism are truly valued. We appreciate your recommendation and look forward to continuing to serve you.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotDaryn has been so helpful
Daryn has been so helpful, patient , calm and polite. Daryn has kept me fully up to date on how everything is going . I can’t have asked for more. Thank you. Very impressed . Great team!
Sarah · 1 October 2026
Agent replied · 24 December 2024
Hi Sarah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn. Our team strives to provide exceptional service, and your kind words mean a lot to us. We look forward to serving you again in the future!
★★★★★ 5/5
TrustpilotVery good customer service
Very good customer service! I was looking for my next rental property, and Daryn Mukoyi was super helpful. Booked me in for a viewing and was super quick at sorting out the paperwork for me. Thank you!
Georgia · 1 October 2026
Agent replied · 10 October 2026
Hi Georgia, thank you for your wonderful review! We're thrilled to hear about your positive experience with Daryn Mukoyi. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes from Andrews Head Office!
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 10 October 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 10 October 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI have just moved into my new place and…
I have just moved into my new place and Daryn was very helpful from start to finish with the entire process. He’s very professional and kept me informed of everything!
Najwa · 10 October 2026
Agent replied · 13 October 2026
Dear Najwa Suhaimi,
Thank you for your wonderful review! We're thrilled to hear that Daryn provided excellent service during your move. Your feedback is greatly appreciated, and we're delighted to have been part of your new beginning.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Thank you so much Ella!
Izzy · 26 August 2026
Agent replied · 10 October 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 10 October 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 10 October 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 23 May 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleJerone Stewart has done an amazing job at sorting out my remortgage for me. There were a few issues along the way with the bank and solicitors but was no fault of andrews & Jerone was there every step guiding me through it, pushing the bank along and just making it as smooth a transaction as possible. I can’t thank him enough for all his hard work he is incredible and a true asset to andrews.
Hannah · 18 September 2025
Agent replied · 22 September 2025
Thank you, Hannah, for your wonderful feedback! We're thrilled to hear Jerone provided exceptional service during your remortgage process. Your kind words mean a lot to us, and we're proud to have Jerone on our team. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 23 May 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol · 6 May 2026
Agent replied · 23 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
GoogleBen and the team at Andrew’s did a fantastic job marketing our home. Ben kept us well informed throughout the process with regular updates, which we really appreciated. We wouldn’t hesitate to use them again and would highly recommend their services to anyone buying or selling in the Keynsham area.
Tomas · 3 April 2026
Agent replied · 17 April 2026
Thank you, Tomas, for your wonderful feedback! We're thrilled to hear that Ben and the team exceeded your expectations. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleI’ve had the pleasure of working with Rhea from Andrews Group during the sale of my property, and I can’t recommend her highly enough. From the start, Rhea has been incredibly supportive, keeping me fully informed throughout the entire process and we are now nearly at the end of the sale. Her communication has been outstanding, prompt, clear, and always reassuring, which made a potentially stressful process feel much more manageable. Rhea’s professionalism and dedication truly stood out, and I’m very grateful for all her hard work. Thank you, Rhea!
Sheri · 10 June 2025
Agent replied · 8 September 2025
Thank you, Sheri, for your wonderful feedback! We're thrilled to hear about your positive experience with Rhea. Her dedication and professionalism are indeed commendable. We appreciate your trust in Andrews Keynsham and wish you all the best with your property sale. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 23 May 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 23 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHelpfull Staff
As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.
Arend · 3 October 2026
Agent replied · 10 October 2026
Dear Arend,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleAn incredible team! I would wholeheartedly recommend Andrews. They are outstanding, friendly, helpful, and fully dedicated to making the home-selling process as smooth and stress-free as possible. Their knowledge is second to none, and they always take the time to explain anything you may not understand. Special thanks to Ben and Sacha for their unwavering support and dedication to making it all happen, even during what must be one of their busiest times with the stamp duty changes looming. Honestly, I couldn't be happier with the experience!
Anthony · 3 April 2025
Agent replied · 9 May 2025
Thank you, Anthony, for your wonderful feedback! We're thrilled to hear about your positive experience with our team. We are delighted to know they made a real difference. We appreciate your recommendation and look forward to assisting you in the future. Best wishes, Jake
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