Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just exchanged on my new home and couldn't be happier with the service I received from Rhea. She was knowledgeable, flexible, genuinely caring, and always willing to help. Nothing was ever too much trouble, and she worked brilliantly with all parties involved to keep things moving. I feel incredibly lucky to have had her support throughout the process.
Rhea's colleagues were just as helpful and kind during times she wasn't available.
Thank you for making the process and experience so much easier!
Ls762 · 15 August 2026
Agent replied · 15 October 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rhea and our team. Your satisfaction is our priority, and we're grateful for your kind words. Congratulations on your new home! If you need anything in the future, we're here to help.
★★★★★ 5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol · 6 May 2026
Agent replied · 23 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
GoogleI would just like to thank Martha and Rehia for there hard work on the sale of our property I can honestly say they went above and beyond and dealt with all the problems to make things run smoothly
I would throughly recommend Andrews estate agents
Thank both so much for all your hard work with dealing with problems you both were amazing
Lorraine · 15 December 2025
Agent replied · 22 November 2025
Thank you, Lorraine, for your wonderful feedback! We're thrilled to hear that Martha and Rhea exceeded your expectations. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Keynsham Team.
★★★★★ 5/5
GoogleBen and the team at Andrew’s did a fantastic job marketing our home. Ben kept us well informed throughout the process with regular updates, which we really appreciated. We wouldn’t hesitate to use them again and would highly recommend their services to anyone buying or selling in the Keynsham area.
Tomas · 3 April 2026
Agent replied · 17 April 2026
Thank you, Tomas, for your wonderful feedback! We're thrilled to hear that Ben and the team exceeded your expectations. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleI’ve had the pleasure of working with Rhea from Andrews Group during the sale of my property, and I can’t recommend her highly enough. From the start, Rhea has been incredibly supportive, keeping me fully informed throughout the entire process and we are now nearly at the end of the sale. Her communication has been outstanding, prompt, clear, and always reassuring, which made a potentially stressful process feel much more manageable. Rhea’s professionalism and dedication truly stood out, and I’m very grateful for all her hard work. Thank you, Rhea!
Sheri · 10 June 2025
Agent replied · 8 September 2025
Thank you, Sheri, for your wonderful feedback! We're thrilled to hear about your positive experience with Rhea. Her dedication and professionalism are indeed commendable. We appreciate your trust in Andrews Keynsham and wish you all the best with your property sale. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 23 May 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 23 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHelpfull Staff
As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.
Arend · 3 October 2026
Agent replied · 10 October 2026
Dear Arend,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleAn incredible team! I would wholeheartedly recommend Andrews. They are outstanding, friendly, helpful, and fully dedicated to making the home-selling process as smooth and stress-free as possible. Their knowledge is second to none, and they always take the time to explain anything you may not understand. Special thanks to Ben and Sacha for their unwavering support and dedication to making it all happen, even during what must be one of their busiest times with the stamp duty changes looming. Honestly, I couldn't be happier with the experience!
Anthony · 3 April 2025
Agent replied · 9 May 2025
Thank you, Anthony, for your wonderful feedback! We're thrilled to hear about your positive experience with our team. We are delighted to know they made a real difference. We appreciate your recommendation and look forward to assisting you in the future. Best wishes, Jake
★★★★★ 5/5
GoogleAndrews were so helpful and professional when selling my house. I’d like to thank Rhea Williams especially for her exceptional service. Many thanks .
Linda · 15 August 2026
Agent replied · 15 October 2026
Dear Linda Hennessy,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Andrews Keynsham. Rhea will be delighted to know her exceptional service made a difference. We appreciate your feedback and wish you all the best in your new home.
Best regards,
Andrews Keynsham Team
★★★★★ 5/5
GoogleAndrews staff were very helpful in ensuring that my house purchase and sale went through as easily as possible.
Jerone has been hugely helpful and informative when giving mortgage advice and helping me to get the best deals and looking out for my best interests. He has advocated for me all the way through the process when liaising with different professionals.
Eve · 15 October 2025
Agent replied · 15 October 2026
Thank you Eve, for your wonderful feedback! We're thrilled to hear that Jerone and our team made your house purchase and sale smooth. We are delighted to have been part of your journey. If you need anything else, feel free to reach out! Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Narren · 23 September 2026
Agent replied · 10 October 2026
Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleBen has been a god send from the first viewing through to exchange last week and still brokering communication since. Our lawyers, like everyone else's seem to be in discussions about a week behind us thanks to Ben's sharing of info back and forth and working hard to get everything across the line. Use Andrews and ask for Ben!
James · 15 October 2025
Agent replied · 15 October 2026
Thank you, James, for your wonderful review! We're thrilled to hear about your positive experience with Ben. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
TrustpilotMonika is great help and pleasure to…
Monika is great help and pleasure to work with. Highly recommend.
Charlie · 12 October 2026
Agent replied · 14 October 2026
Thank you, Charlie, for your wonderful feedback! We're thrilled to hear that Monika provided excellent service. Your recommendation means a lot to us . If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent service from start to finish. The team were professional, friendly and responsive throughout the whole process. Communication was clear, and they kept me updated at every stage, which made everything much easier and less stressful.
I really appreciated their helpful and straightforward approach. I would happily recommend them to anyone looking for a reliable and professional estate agent.
Ryan · 5 October 2026
Agent replied · 10 October 2026
Thank you, Ryan, for your wonderful review! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe Property Management team at Andrews…
The Property Management team at Andrews are really good and Denise Walter is outstanding. She can be relied on to look after the best interest of landlords and is sympathetic to the needs of our tenants. Having Denise to look after us has raised the review rating from 4 stars to 5 stars. Thank you for looking after our properties.
Charles · 18 September 2025
Agent replied · 22 September 2025
Thank you, Charles, for your wonderful feedback! We're thrilled to hear about your positive experience with Denise and our Property Management team. Your satisfaction is our priority, and we're delighted to have earned a 5-star rating from you. We appreciate your trust in us!
★★★★★ 5/5
TrustpilotBrilliant agents ✨
Jake, Cat and Keith at Andrews have been exemplary throughout the selling process. I cannot recommend them highly enough. They were incredibly professional but more importantly genuinely invested in the outcome and showed great care and kindness from start to finish making a stressful time as easy as humanly possible. 1000 out of 10. Brilliant and lovely team.
Naomi · 7 October 2026
Agent replied · 10 October 2026
Dear Naomi,
Thank you for your wonderful feedback! We're thrilled to hear that Jake, Cat, and Keith made your experience so positive. Your kind words mean a lot to us, and we're grateful for your recommendation. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office Team
★★★★★ 1/5
TrustpilotI brought a ground floor flat in…WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Michelle · 8 May 2026
Agent replied · 23 May 2026
Dear Michelle Jane,
Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.
Best regards,
Alison
★★★★★ 5/5
Trustpilot“Monika”
My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.
Michael · 29 April 2026
Agent replied · 23 May 2026
Dear Michael ,
Thank you for your kind words and for sharing your experience. We're delighted to hear that Monika was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback. Best wishes , Lisa
★★★★★ 5/5
GoogleDespite the process being complicated because of the seller's tenants situation, Rhea was absolutely amazing all the way throughout. She was also patient with me while I recovered from surgery in the middle of the process. Her constant communication and eagerness to move the process forward was very much appreciated. Thank you!
Jose · 19 November 2025
Agent replied · 22 November 2025
Thank you, Jose, for your kind words and 5-star rating! We're thrilled to hear Rhea provided exceptional support during your process. Your feedback is greatly appreciated, and we’re glad she could assist you through the challenges. Wishing you all the best!
★★★★★ 5/5
TrustpilotWe had an excellent experience with our…
We had an excellent experience with our mortgage broker Simon Murray from start to finish. As first-time buyers, the whole process felt quite overwhelming at first, but he made everything so much easier to understand and guided us every step of the way. Simon worked incredibly hard to find us the cheapest mortgage deal available, taking the time to explain all our options clearly and making sure we were comfortable with every decision. What really stood out was how he went above and beyond, not only securing us a great mortgage but also helping us arrange a more affordable solicitor, which saved us even more money. Simon professionalism, knowledge, and dedication were outstanding throughout. He was always responsive, patient, and genuinely cared about getting us the best outcome. We couldn’t be happier with the service we received and would highly recommend him to anyone, especially first-time buyers looking for trustworthy and expert support.
ASIF · 24 April 2026
Agent replied · 23 May 2026
Dear Asif Khan,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Simon Murray. It's great to know he made the process smooth and beneficial for you. We appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotThe best estate agent by a mile
I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.
Shelley · 4 December 2024
Agent replied · 24 December 2024
Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
Trustpilot30 years of great service.
Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.
Fraser · 27 November 2024
Agent replied · 24 December 2024
Thank you, Fraser, for your kind words and long-term trust. We're thrilled to hear about your positive experience with our team, especially Sarah. Your recommendation means a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotA Reliable and Proactive Partner in Property Management
As an inventory company, we have collaborated with many property managers, but working with Rebecca Newbrook has been a standout experience. Their professionalism, responsiveness, and commitment to excellence make them an exceptional partner in the property management industry.Rebecca consistently demonstrates a keen eye for detail and ensures that every aspect of a property is managed with precision. They understand the importance of accurate and timely inventories, and they go out of their way to facilitate seamless collaboration. Their proactive communication and prompt responses to scheduling requests make our job more efficient and enjoyable.In our line of work, having a property manager who is both organized and approachable is invaluable. Rebecca excels at coordinating check-ins, check-outs, and interim inspections. They always provide comprehensive information upfront, which allows us to prepare thoroughly and deliver the best possible service to property owners and tenants.Moreover, her dedication to maintaining the quality of properties is evident in their thorough follow-ups on maintenance needs and tenant concerns. Their ability to balance tenant satisfaction with the needs of property owners ensures that properties are well-maintained and respected.In summary, working with Rebecca has been an absolute pleasure. Their commitment to excellence, exceptional communication, and strong work ethic set a high standard in property management. We highly value our partnership and look forward to continued collaboration.
Mike · 18 November 2024
Agent replied · 24 December 2024
Thank you, Mike, for your glowing review of Rebecca. We're thrilled to hear about your positive experience and appreciate your kind words. Your feedback motivates us to maintain our high standards. Best wishes, Jake
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.