Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional service
Daryn Mukoyi made what could have been a daunting period of searching for a home feel like a dream come true. He was incredibly patient, empathetic, and professional throughout the entire process. He took the time to understand my needs and ensured that the accommodation I found matched what I was looking for. I am truly grateful for his support and would highly recommend Daryn at Andrews Property to anyone looking for a smooth and stress-free moving experience.
Naa · 21 June 2026
Agent replied · 23 June 2026
Thank you, for your wonderful feedback! We're thrilled to hear that Daryn made your home search a dream experience. Your recommendation means a lot to us. We look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotMonika has has been helpful and polite…
Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.
Robert · 22 September 2026
Agent replied · 24 September 2026
Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotA Nice Experience with Andrews Group
It was a very smooth experience. Rebekah Wright at the Dowend branch made the experience quite nice. She was kind and took her time in explaining things to me. Also during my viewing it didn’t feel like a transactional meeting but rather someone who wanted to provide me the best apartment possible. Thank you Rebekah😊
Tejumoluwa · 18 June 2026
Agent replied · 23 June 2026
Dear Tejumoluwa,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah at our Dowend branch. Your satisfaction is our priority, and we're glad she made your apartment search enjoyable. We appreciate your kind words! Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrews has been amazing with my…
Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.
Customer · 17 December 2025
Agent replied · 22 October 2024
Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 24 September 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 24 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 24 September 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotJoseph is a total asset to Andrews
Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.
Lucy · 2 June 2026
Agent replied · 23 June 2026
Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 24 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotSatisfied Landlords
We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.
Jenny · 31 May 2026
Agent replied · 23 June 2026
Hi Jenny,
Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 27 May 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Izzy · 26 August 2026
Agent replied · 24 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 27 May 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI am happy to express my feelings
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.
Honeymol · 6 May 2026
Agent replied · 27 May 2026
Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrews property group have been incredible
Andrews property group have been very professional throughout my rental process. In particular Lorna who has been very responsive to all of my queries and made the process incredibly easy. Thank you all, I am very happy with my new home.
CAD · 11 June 2026
Agent replied · 23 June 2026
Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna and our team. Enjoy your new home! Best wishes , Lisa
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 27 May 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 27 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotRebekah is a great letting agent
Rebekah is a great letting agent. Such a smooth process and found our dream flat. She explained everything so well, from the referencing checks, to the flat itself. One of the best in the game!
Grant · 18 June 2026
Agent replied · 23 June 2026
Dear Grant ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we're glad she could assist in finding your dream flat. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 24 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotReally great experience from start to…
Really great experience from start to finish. Lorna was so helpful and understanding through the whole process, a pleasure to deal with and I can't recommend the service she provided enough.
Lorraine · 15 June 2026
Agent replied · 22 October 2024
Hi Lorraine, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Hamza · 19 August 2026
Agent replied · 24 September 2026
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Shivangi · 19 August 2026
Agent replied · 24 September 2026
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca · 8 August 2026
Agent replied · 24 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 1/5
TrustpilotI brought a ground floor flat in…WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Michelle · 8 May 2026
Agent replied · 27 May 2026
Dear Michelle Jane,
Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.
Best regards,
Alison
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