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Redrow reviews in Ellesmere Port, Woodford, Derby and 53 more

4.2

★★★★★ Great

2,190 reviews across 64 offices and 2 platforms

Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Nuneaton, Nantwich, Witham, Banbury, Swindon, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Rugby, Yapton, Penyffordd, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Lowton, Rotherham, Littlehampton, Liverpool (two offices), Sawston, Berkeley, Ingatestone, Swanscombe, Hersden, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,190 reviews on two platforms, rated 4.2 out of 5 overall.

Google logo

4.2 / 5

2,187

Reviews on Google

All 64 offices

Facebook logo

2.3 / 5

3

Reviews on Facebook

All 64 offices

Reviews may appear on more than one platform.

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Our offices

Redrow's 64 offices, most reviewed first. Each has its own page.

Latest reviews from every Redrow office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Adrian · 15 December 2025 · Redrow Swanscombe

4/5

Google

Rating only, no written review.

Paul · 4 December 2025 · Redrow Daresbury

Agent replied · 20 June 2024

Thanks for the review Paul J Slevin

2/5

Google

Just been to visit my granddaughter at Bareham road. Spent 20 minutes driving round because there is no road sign! Doesn’t show on google map or satnav….lucky to find a person who knew the location….

Michael · 29 November 2025 · Redrow Witham

5/5

Google

Rating only, no written review.

Joe · 28 November 2025 · Redrow Carerphilly

5/5

Google

Rating only, no written review.

Tahir · 25 November 2025 · Redrow Ellesmere Port

5/5

Google

Really great company , they deliver what is promised and the after sales is just as reliable, we’re very happy with our new home

Carl · 25 November 2025 · Redrow Ellesmere Port

Agent replied · 25 December 2025

Thank you for your great feedback, Carl. We are so pleased to hear of the service you received, and that you love your new home! Wishing you many happy years making memories. Kind regards, Sammy

5/5

Google

Rating only, no written review.

Kev · 25 November 2025 · Redrow Maidstone

Agent replied · 17 June 2024

Thanks Kev “lost”

5/5

Google

Rating only, no written review.

Sarah · 21 November 2025 · Redrow NEWPORT

5/5

Google

Rating only, no written review.

Wojciech · 19 November 2025 · Redrow NEWPORT

1/5

Google

I visited the site to ask about the new homes, but the experience was extremely unpleasant. The representative spoke to us in a rude and condescending tone, as if we were uneducated or didn’t belong there. She kept overexplaining simple terms and using a patronizing attitude that made us feel uncomfortable and judged. It also came across as racially biased as though she assumed we wouldn’t understand or couldn’t afford the homes based on how we looked. This kind of behavior is unacceptable, especially in a professional setting where people are simply trying to make an enquiry.

Tans · 16 November 2025 · Redrow Ashford

Agent replied · 16 April 2026

Good afternoon. Thank you for taking the time to leave us a review and we are sorry to hear of your experience. Please do email us at BDWReviews@unlimitedgroup.com with your contact details, and we shall raise this with the relevant team to contact you directly. Kind regards, Sammy

5/5

Google

Rating only, no written review.

Kev · 16 November 2025 · Redrow Ashford

5/5

Google

Rating only, no written review.

Felix · 15 November 2025 · Redrow Swanscombe

4/5

Google

Rating only, no written review.

Marius · 9 November 2025 · Redrow Cambridge

1/5

Google

We had a very disappointing and stressful experience with the Redrow sales office. There was constant pressure from the team to speed up the process, even though many of the delays were completely beyond our control. The communication often felt pushy and unpleasant, and it made the whole process unnecessarily stressful. The final straw was when we had a scheduled appointment to view the house we had already placed a deposit on, and no one showed up. There was no call, no message, no email, nothing to say the meeting was cancelled or rescheduled. We waited, tried to contact the office multiple times, but no one answered. That complete lack of professionalism and respect for our time made our decision easy we walked away and decided not to buy a Redrow home. I can’t comment on the quality of their houses, but the customer service we received was absolutely terrible.

Daria · 2 November 2025 · Redrow Hugglescote

Agent replied · 23 November 2025

Good morning Daria, We’re very sorry to read about your experience, this is not the level of service we want our customers to receive. Your feedback is important to us, and we’ll be passing this on to the relevant team for review to ensure it’s addressed appropriately. Kind wishes, Alice from the Redrow team.

5/5

Google

Rating only, no written review.

Leonardo · 22 October 2025 · Redrow Hertfordshire

5/5

Google

Rating only, no written review.

Ineta · 17 October 2025 · Redrow Nantwich

2/5

Google

Personally I didn't like the area. We had an appointment to view an apartment but when we got there we were told none will be finished until December (they wasn't even started and it was mid September). Very disappointed . The only positive was the last who apologized on their behalf for our wasted time. She wasn't the usual Rep for that site and was drafted in to cover

Jane · 16 October 2025 · Redrow Swanscombe

Agent replied · 14 January 2026

Good evening Jane. Thank you for taking the time to leave us a review and we are sorry to hear of your experience. Please do email us at BDWReviews@unlimitedgroup.com with your full address and contact details, and we shall raise this with the relevant team to contact you directly. Kind regards, Bella from the Redrow team.

1/5

Google

Houses are lovely but its been years now and still no road surfacing! You pay hundreds of thousands for the house and the developers take their money and run. The curbs are high, the holes in the surface we do have are shocking and it’s causing damage to cars, Its a mission to get on my own drive because the drop curb is 6 inches high. Its also ugly and brings the whole estate down (Doesn’t look good for the developer). We pay a maintenance fee every month, I have no idea how the council let them get away with it. Shocking! If something doesn’t get fixed soon I am going to make as much noise as I can to ensure anyone buying a Redrow Home anywhere in the country thinks twice. There is only one way these big companies take action, its when you hit them im the pocket!

Pedro · 16 October 2025 · Redrow Penyffordd

Agent replied · 27 December 2025

Good evening. Thank you for taking the time to leave us a review and we are sorry to hear of your experience. Please do email us at BDWReviews@unlimitedgroup.com with your full address and contact details, and we shall raise this with the relevant team to contact you directly. Kind regards, Isla.

1/5

Google

New house by redrow I won't pay even a penny New house by redrow only 3 years old. This Saturday due to wind most of the roof tiles become loose and some fell on the ground. I called redrow customer service they told me 2 year warranty is expired . I called a company dealing with roof, after inspection they said I never seen such rogue work in life, most of tiles are loose because they are NOT nailed whoever did it just put tiles on top of eachother without nailing them. So 2 year warranty is just for two year. But what after that like roof tiles. If Redrow has done proper job then it won't happen this. But Redrow doesn't take responsibility. So please don't buy new house because the quality of work is not checked. And the house are made to just pass 2 years warranty. I never imagined how the government allowed these rogue workers. I know trust pilot is not reliable because the business tells trust pilot that they don't recognise me so my review was deleted. Shame even trust pilot work for richs

Aman · 16 October 2025 · Redrow Cardiff (Ty-Draw Road)

Agent replied · 16 April 2026

Good evening Aman. Thank you for taking the time to leave us a review and we are sorry to hear of your experience. Please do email us at BDWReviews@unlimitedgroup.com with your full address and contact details, and we shall raise this with the relevant team to contact you directly. Kind regards, Bella

4/5

Google

Decent building site

Jamie · 16 October 2025 · Redrow Amington

5/5

Google

Rating only, no written review.

Saad · 16 October 2025 · Redrow Amington

5/5

Google

Rating only, no written review.

Nathan · 13 October 2025 · Redrow Cambridge

5/5

Google

Rating only, no written review.

Gabriel · 13 October 2025 · Redrow Witham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Redrow

Which Redrow office has the most reviews?

Ellesmere Port has the most, with 128 reviews rated 4.0 out of 5, followed by Woodford with 106.

Where are the Redrow offices?

The 64 Redrow offices, by town:

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