Every review we hold for the Nantwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust like to give a great big shout out to the site team on Kingsbourne. Thank you so much for the prompt and to be fair prompt is an understatement I sent an email this morning about a broken toilet and it was sorted and fixed before lunch. To be fair since we moved into our gorgeous Red Row home in September we have nothing but praise for the whole team.
Special Thanks to Mark Hulse
👍👍
Helen · 12 June 2023
Agent replied · 11 June 2024
Hi Helen, thank you so much for your review. I will pass on your comments to the whole team as I know they will be thrilled. Best wishes, Caroline
★★★★★ 5/5
GoogleA huge Thank You to Carole for going above & beyond to look after us. We were very keen to see one of the show homes but would arrive after closing - Carole offered to stay behind to show us around & make us feel welcome - answered all our quesyions & concerns without feeling pressured. Thank you again Carole....you're the best!
Grzegorz · 10 June 2023
Agent replied · 9 June 2024
Grzegorz, we're happy you found Carol to be so supportive during your experience here at Redrow - Kingsbourne. It is always lovely to hear kind words from our customers and we will ensure that the feedback is passed to Carol. Many thanks, Mark
★★★★★ 5/5
GoogleA huge Thank You to Carole for going above & beyond to look after us. We were very keen to see one of the show homes but would arrive after closing - Carole offered to stay behind to show us around & make us feel welcome - answered all our quesyions & concerns without feeling pressured. Thank you again Carole....you're the best!
G · 20 May 2023
Agent replied · 24 August 2024
Grzegorz, we're happy you found Carol to be so supportive during your experience here at Redrow - Kingsbourne. It is always lovely to hear kind words from our customers and we will ensure that the feedback is passed to Carol. Many thanks, Mark
★★★★★ 3/5
GoogleI visited the development with my family to see a property that we are potentially buying, Rob was super helpful and friendly and he took the time to explain us everything including the process when selling our first property and buying a …
Carmelina · 17 April 2024
Agent replied · 11 June 2024
Hi Carmelina, thank you for your comments for our sales consultant Rob which we will pass on.
We are sorry to read your comments with regards to the email you received and … More
★★★★★ 5/5
GoogleFirstly I would like to thank and recommend Simon the sales consultant. He was extremely knowledgeable about the property answering any questions that I had. He ensured the experience I received was exciting as it should be looking to buy a …
David · 17 April 2024
Agent replied · 9 June 2024
Good morning David, thank you so much for taking the time to leave us such a positive review. We will be sure to pass your lovely comments on to Simon also, he will be thrilled. Many thanks, Jenny
★★★★★ 1/5
GoogleGiven we turned up for our appointment and nobody was there! The appointment was confirmed and we even had a reminder email. Our visit to your Customer Experience Suite was a total waste of time. Not a good customer experience.
Jane · 1 May 2024
Agent replied · 11 June 2024
Hi Jane, we regret to hear that you had this experience with us. Please call our sales center and we would be happy to arrange another appointment with you. Many thanks, Jenny
★★★★★ 5/5
GoogleSimon was very helpful & informative. He has very good knowledge about the Kingsbourne site & gave us some great advice. Thanks to Simon & Carole for their kind assistance.
Paulio · 27 March 2024
Agent replied · 11 June 2024
Hi Paulio, it's great to hear you had such a positive experience at Kingsbourne development. Feel free to give us a call if you need anything else! Best wishes, Jenny
★★★★★ 5/5
GoogleHad our welcome party with Redrow last night,it was so lovely to get to meet some of our neighbours!! Really enjoyed it. Simon,Carole and Kirsty were all amazing. So glad we decided on a Redrow....cant wait to get our keys!!🏡🌟 …
Michelle · 20 May 2023
Agent replied · 11 June 2024
Hi Michelle, thank you so much for taking the time to leave us such a positive review. We are delighted to hear that you enjoyed the welcome party and I will be sure to pass this feedback onto Simon, Carole and Kirsty, they will all be thrilled. Many thanks, Jenny
★★★★★ 5/5
GoogleRecently purchased my new Redrow house on Kingsbourne , the Sales Team were amazing and nothing was too much trouble , Simon & Carol made my move seamless , all i can do is say a massive thanks to them both , Redrow are lucky to have them .
Nigel · 12 June 2022
Agent replied · 11 June 2024
Hi Nigel, thank you for your kind review; we are happy to pass along your comments to the team here at Kingsbourne especially Simon and Carol. They will be so thrilled to know they helped to make your move as stress free as possible, have a good day, Deb
★★★★★ 5/5
GoogleRecently had a site visit to see our new house after 'first fix'. Mark showed us around and gave us so much information and help in understanding how the house infrastructure and its cabling and plumbing were installed. We also had a chance to confirm that all our relevant choices had been started or catered for. A really useful and enjoyable visit - Thank You.
John · 29 August 2024
Agent replied · 9 June 2024
Hey there John, thanks so much for sharing! I'll pass your comments along to Dan; I'm sure he will be thrilled. Please don't hesitate to get in touch if there is anything else we can do to help. Many thanks, Jenny :)
★★★★★ 5/5
GoogleCarole was very helpful and patient, spending a lot of time to help us find the right house on the right plot. She was able to answer all our questions fully. She was friendly, efficient and knowledgeable.
Andrew · 20 May 2023
Agent replied · 11 June 2024
Hi Andrew, thanks for your great review! It's brilliant to hear that Carole was able to assist with any queries that you had. We will be sure to pass this back to her. We will you all the best. Many thanks, Melissa
★★★★★ 5/5
GoogleCarole was very informative and despite the show home not being the one we were interested in, she advised how we could compare.
Lots of good information about the location and potential upgrades.
Very impressed
Andrew · 17 April 2023
Agent replied · 11 June 2024
Hi Andrew, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help. Many thanks, Hannah
★★★★★ 5/5
GoogleEven after 12 months post moving in.. Redrow site team super helpful and supportive - Many thanks Mark Hulse 👍 …
Neil · 12 June 2023
Agent replied · 11 June 2024
Morning Neil, thank you so much for your review. Team Kingsbourne, especially Mark, will be thrilled. I will ensure your message is passed on. Best wishes, Caroline
★★★★★ 1/5
GooglePushy sales people. Moved in and the freezer door wouldn’t shut. A month later and still not fixed so leaking everywhere. Front door lock broken from day we moved in and still not fixed. Metal pole sticking out the ground in garden which looks like the foundations coming through. No lawn and not rotervated despite explaining in sales process that we really need outside space for kids. Especially with a national lockdown. They just ignore your emails and calls. I would NEVER recommend buying with Redrow. Awful company.
Sam · 12 June 2021
Agent replied · 11 June 2024
Hi Sam, this is certainly not the service levels we would expect you to be receiving from Redrow, and is totally out of line with our other customers’ views on Kingsbourne, I am aware that our customer service team have been in touch with you today and I know that your concerns are in hand. Many thanks, Sarah
★★★★★ 5/5
GoogleA very well-designed housing estate of single-family houses, semi-detached houses and single houses, not a single house has a chimney, they are fired with gas, short pipes protrude from the sides of the houses, which discharge exhaust gases from the gas furnace. On the side of each house there is an electrical installation for charging a car, in Poland, this is only It's almost not done when you're crawling. I recommend visiting such housing estates.
Jan · 10 November 2021
Agent replied · 11 June 2024
Thanks so much Jan! Please let us know if you need anything further. Best wishes, Katherine
★★★★★ 5/5
GoogleExcellent run through the various options (which are many) with a look at the show houses to enable you to really visualise the possibilities. A pleasant way to choose your new house.
Frank · 17 April 2024
Agent replied · 11 June 2024
Hi Frank, I'm pleased to read that you like our homes. We're proud to offer homes with larger spaces, taller floor to ceiling heights and greater kerb appeal. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Jenny
★★★★★ 4/5
GoogleWe were Kingsbourn's (Henhull) first inhabitants 5 years ago. Just love our house 🏠. Will be pleased when all houses are completed and the JCB's have moved on. …
Alan · 1 May 2024
Agent replied · 9 June 2024
Hey Alan, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. Feel free to give us a call if you need anything else! Best wishes, Jenny
★★★★★ 5/5
GoogleReally fantastic service from Simon and Carole. We were guided through the process step by step and are very very happy. Thank you so much!
Rachel · 27 March 2024
Agent replied · 11 June 2024
Hi Rachel, it's great to hear you had such a positive experience at our Kingsbourne development. I'll be sure to let Simon & Carole know about this. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Jenny
★★★★★ 5/5
GoogleCarol and Simon are an absolute pleasure to deal with. I cannot recommend their professional approach and attention to detail enough. They are both friendly and nothing is too much trouble. Having had unpleasant experiences with other …
Michelle · 17 April 2023
Agent replied · 9 June 2024
Hi Michelle, thank you so much for taking the time to leave us such a positive review. I will be sure to pass your feedback on to both Carol and Simon, they will be delighted. Please don't hesitate to get in touch if there is anything else we can help with. Thanks, Jenny
★★★★★ 1/5
GoogleI booked an appointment, then day before was told the office is closed. I complained but had no response
Tracy · 27 March 2024
Agent replied · 11 June 2024
Hello Tracy, I am sorry to read this. Please can you ring the office on 01928 378 262 so we can assist further. Many thanks, Jenny
★★★★★ 5/5
GoogleGreat job by the sales team and Kirsty for hosting the welcome party at Kingsbourne. Nice to meet some of our neighbours in person before we move in and to have further questions answered too.
Ryan · 12 June 2022
Agent replied · 11 June 2024
Hi Ryan, we are very happy to have provided you with such a positive experience! I am more than happy to pass along your comments to the team and thank you for taking the time to leave a review, with best wishes, Deb
★★★★★ 5/5
GoogleVery nice properties that are finished to a high standard.
Dave · 27 March 2024
Agent replied · 11 December 2024
Hi there, thanks so much for taking the time to leave your feedback. We're pleased to hear you think so :)
★★★★★ 5/5
GoogleVery informative and enjoyable meeting. All my questions were answered including those that I'd forgotten to ask.
Adam · 12 June 2023
Agent replied · 11 June 2024
Thanks so much for your review, the sales team at Kingsbourne will be thrilled with this. If you need any further assistance please let us know. Best wishes, Caroline
★★★★★ 3/5
GoogleA somewhat confusing estate
David · 27 March 2024
Agent replied · 11 June 2024
Hi David, thank you for letting us know about your recent visit to our Kingsbourne development. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Jenny
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
