Every review we hold for the Nuneaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTarun O’Leary at Heritage Fields has been a dream to deal with. Words don’t do justice for how professional, knowledgable and above all, how kind this lady is! Tarun, I can’t thank you enough for all of your hard work, you are a huge asset to Redrow. 5 stars!!
Grace · 23 February 2025
Agent replied · 24 April 2025
Hi Grace, thank you for your kind words, I will pass these on to Tarun- I'm sure she will be delighted! if there is anything else we can help with, do give us a shout. Kind regards, Lauren
★★★★★ 5/5
GoogleWe moved in on 27th January 2023 after a difficult chain (for clarity, no fault of Redrow). The site team, led by Sam and Saj were excellent throughout and held our chain together.
The house itself is very nicely built, on a nicely designed site with lots of green space. There have been a few minor snags, all dealt with quickly and efficiently by the site team. Overall we are very happy with he house and the surroundings.
Jim · 22 June 2023
Agent replied · 21 June 2024
Hey Jim, thanks for taking the time to leave a review, it's always lovely to hear from happy customers. I'll pass your comments along to Sam and Saj I'm sure they'll be thrilled. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
★★★★★ 5/5
GoogleMy self and my partner have just recently bought a house with Redrow in Heritage Fields and can only sincerely thank the great service, help and high standards that the sale advisor Sam has given us both. Which each email, enquiry and questions answered promptly and being so helpful we both are so sincerely grateful.
Thank you Nikita & Denis
Nikita · 22 June 2023
Agent replied · 21 June 2024
Hey Nikita, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
★★★★★ 5/5
GoogleCalvin, the Site Manager of Heritage Fields in Nuneaton is a very responsible and efficient person. Whenever I have any queries of my house, he responds and does the followup immediately.
Angela · 27 October 2024
Agent replied · 23 October 2024
Hey Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Redrow - Heritage Fields! If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
★★★★★ 5/5
GoogleThanks Sam (Nuneaton,Heritage Fields) for willing to feed back, keen on details and suggest useful advice. For personal reason I at last did not purchase. But I appreciate his excellent work ethic and attitude. I feel that, this, is what a Sale ought to look like.
Thank you so much. Bless you and your team.
Ap · 22 June 2023
Agent replied · 21 June 2024
Hi Mr. Chan, thanks for taking the time out to leave us such a good review. It's great to read things like this. I will pass on your comments to Sam at Heritage fields. Please don't hesitate to get in touch if there is anything we can help with. Best wishes, Michelle
★★★★★ 5/5
GoogleSuperb customer service from Sam and Saj throughout the whole purchasing process from presales to aftersales. Also thanks for the informative explanation of the entire house from Dave. Happy and satisfied after meeting up with them every time. Highly recommended Heritage Fields.
Wing · 22 June 2023
Agent replied · 21 June 2024
Hi Wing Yan Chan, it's great to hear you had such a positive experience at Redrow - Heritage Fields, Nuneaton I'll pass your comments along to tge team, I'm sure they'll be thrilled. Many thanks, Andrew
★★★★★ 5/5
GoogleI would like to thank Sam, Saj and the rest of the Redrow team for their help. They have provided excellent customer service and have been so helpful. The house is amazing and built to a high standard. Thank you all!
Louise · 22 June 2023
Agent replied · 21 June 2024
Hey Louise, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
★★★★★ 5/5
GoogleMe and my partner recently purchased house at redrow Nuneaton Heritage field , we are very thankful to the sale team helping us make deal happen , From selling our house to buying redrow house , big thank to Mr Sam & Mr Saj for all help and patience and guidance, and don't forget site Manager to the high standard of house quality, it make feel I am entering 5 star hotel .
By the way my little son Sami say hello hhhhhh.
Kind regards
MOHAMED / Orsi / Sami
Mohamed · 22 June 2023
Agent replied · 21 June 2024
Hi Mohamed, we are very happy to have provided you with such a positive experience! I'll be happy to pass along your comments to the team here at Heritage Fields, Nuneaton, I know they will be delighted. Feel free to give us a call if you need anything else! Best wishes, Michelle
★★★★★ 5/5
GoogleBuying with redrow has been great. Saj and Sam have been fantastic. Both at the end of the phone when we’ve had any questions, they’ve kept us updated throughout the whole process. Calvin the site manager has helped with any questions we’ve had about the house. The hard hat visit, home preview to moving in has been well organised and allowed us to feel apart of the build throughout our journey from reserving to moving in. Definitely recommend speaking to Saj or Sam if you’re looking to buy with redrow!
Thomas · 22 June 2023
Agent replied · 21 June 2024
Hey Thomas, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. If you have any further questions, please give us a call. We're always happy to help! Many thanks again, Michelle
★★★★★ 5/5
GoogleThank you Sam for his great effort to walk us through the site and available houses. Information is very clear and has been provided in a professional way.
Faye · 22 June 2023
Agent replied · 21 June 2024
Hi Faye, thank you for your kind review; I'll be happy to pass along your comments to the team here at Heritage Fields, Nuneaton! Feel free to give us a call if you need anything else! Best wishes, Michelle
★★★★★ 5/5
GoogleRedrow Heritage Fields, Nuneaton.
It has been nearly 18 months since we moved into our new home and I can still remember how Sam and Saj (Sales office) have tried hard to finish the completion within the timescale we have requested. Even till today whenever we have any repairs, they will immediately sort out for us.
I can surely say they are very professional, friendly and great customer services. Keep up the good work guys!
Padmaja · 22 June 2023
Agent replied · 21 June 2024
Hey Vijay, thank you for your kind review; we are happy to pass along your comments to the team here at Redrow - Heritage Fields, Nuneaton! Please don't hesitate to get in touch if there is anything we can help with. Best wushes, Michelle
★★★★★ 5/5
GoogleSam was very helpful and friendly which helped us with our decision.
Andrew · 25 May 2024
Agent replied · 21 June 2024
Hey Andrew, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. I will let Sam know, I'm sure he will be thrilled, Best wishes, Michelle
★★★★★ 5/5
GoogleBig thank you to Donna and Sam for helping us buy our home at Heritage Fields.
Friendly and Safe Neighbourhood with an outstanding School.
Good after care.
Great Builders.
Scott · 22 June 2022
Agent replied · 21 June 2024
Hi Scott, it's great to hear you had such a positive experience at Heritage Fields. I'll pass your comments along to the team I'm sure they'll be thrilled. Many thanks, Andrew
★★★★★ 5/5
GoogleSam was brilliant from initial enquiry to showing us the available plot
Paul · 22 June 2023
Agent replied · 21 June 2024
Hi Paul, it's great to hear you had such a positive experience at Heritage Fields. I'll pass your comments along to Sam, I'm sure he'll be thrilled. Many thanks, Andrew
★★★★★ 1/5
GoogleI did give the company a great review but after two years I wish I never bought a Redrow home,
As after 1 year the customer service goes down hill and the same as the condition of your property. (NOT HAPPY)
Scott · 25 September 2023
Agent replied · 21 June 2024
Hi Scott, thanks for getting in touch, I am sorry to hear that you are unhappy with the customer service you have received. I can see that you contacted our Customer Service Team this morning and our Warranty and Inspections manager will call you, by the end of day today, to discuss your concerns. Please be assured that we will look to bringing any outstanding issues to a conclusion as swiftly as possible. Many thanks, Maree
★★★★★ 5/5
GoogleFriendly sales Saj has given detailed explanation of this site and answered all my queries. I'm very impressed with his services to show us the available houses for sale and provide helpful information to us. Thumbs up for this site visiting experience!
Kandice · 22 June 2023
Agent replied · 21 June 2024
Hey Kandice, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
★★★★★ 1/5
GoogleI booked on the Redrow website a telephone appointment to discuss a property that was being advertised as available,
but unfortunately no one bothered to call me either at the appointment time or at all,
So i can't really give much of a review on the Heritage Fields.
Chrisbfoot · 22 June 2022
Agent replied · 21 June 2024
Hi there, I'm sorry to read that your recent experience with us has left you feeling this way. We are aware our Area Sales Manager has been in touch with you to discuss your concerns in more detail and hope to see you again soon at Heritage Fields. Best wishes, Gavin
★★★★★ 5/5
GoogleIncredibly friendly and efficient staff.
Michael · 23 February 2025
Agent replied · 25 May 2025
Good morning Michael, thanks for your review. if you need anymore information please don't hesitate to contact us, Best wishes, Michelle
★★★★★ 5/5
Googleview some plot really nice sales advicer sam look for family and move in
Teva · 25 May 2024
Agent replied · 21 June 2024
Hey Teva, thanks for taking the time to leave a review. Best wishes, Michelle
★★★★★ 5/5
GoogleTotally recommend this company for quality service throughout buying my home. It’s a very friendly and caring estate where everyone has pride in their homes.
Julie · 22 June 2023
Agent replied · 21 June 2024
Hey Julie, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. Best wishes, Michelle
★★★★★ 5/5
GoogleBeautiful place, I have family there
Edward · 25 May 2024
Agent replied · 21 June 2024
Hey there Edward, thanks so much for sharing! All the best, Michelle
★★★★★ 3/5
GoogleWent to measure for a pipe security fan on the estate. Nice property's and a mix of large and small.
John · 22 June 2023
Agent replied · 21 June 2024
Thank you for letting us know about your recent visit to Redrow - Heritage Fields, Nuneaton. We're always aiming for a 5* experience and would love to find out how we can improve. When you're next in the area, do pop in and let us know how we can be even better. Have a fab day! Best wishes, Michelle
★★★★★ 5/5
GoogleThe showhomes and the layouts designed are appealing and sensible. The sales rep is very welcoming and friendly.
Javier · 22 June 2023
Agent replied · 21 June 2024
Hi Javier, thank you for your positive feedback. I will pass your comments on to the sales team at Heritage Fields. Kind regards, Lauren
★★★★★ 5/5
GoogleFriendly staff giving a detail explanation of new build, providing all information and support I need
Frederick · 22 June 2023
Agent replied · 21 June 2024
Hi Frederick, it's great to hear you had such a positive experience at Heritage Fields. I'll pass your comments along to the team, I'm sure they'll be thrilled. Many thanks, Andrew
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