Every review we hold for the Cottenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service was very professional it was lovely to speak to Sharon who was very knowledgeable.
Unfortunately the houses did not live up to our expectations.
The positioning of some of the properties as well as the lack of garden room space did seem rather small and my husband was not pleased with some of the finishing touches within the properties itself so unfortunately
Cottenham is not what we are looking for.
Yve · 30 June 2024
Agent replied · 23 August 2024
Hi Yve, thanks for taking the time to leave this review after your recent visit to Cottenham Grove. I'm sorry to hear you won't be progressing with this site but if we can help in any other way then please do reach out to us. I wish you well in your new home search, Elizabeth
★★★★★ 3/5
GoogleWe bought a home here and are very happy with it. The process of buying was fairly straight forward with many courtesy calls soon after moving in. However, longer term the customer service under the warranty period has lots to be desired. …
Emma · 16 April 2024
Agent replied · 9 June 2024
Hi Emma, thanks for taking the time to leave this review, it's disappointing to read you feel this way. A member of the customer service team will be in touch again regarding your outstanding issue. Thanks for bringing this matter to our attention. Best wishes, Claire
★★★★★ 1/5
GoogleSure rep wasn’t expecting us and had someone else in that seemed like family visiting her. Didn’t have anything to offer for our harmony 1 house
George · 28 September 2024
Agent replied · 24 October 2024
Hi George, I’m sorry to read about your disappointing experience. We aim to provide excellent customer service throughout all our sales suites. We do allow walk ins, so if a visitor comes in before a booked appointment, we sometimes have to manage both. We regret your most recent visit with us was not up to the standards we strive for. If you’re happy to rebook to see how we can help, please call our sales on 01954 574361. Many thanks, Elizabeth
★★★★★ 5/5
GoogleGreat experience, people were so lovely and welcoming and answered all our questions
Nagina · 27 November 2024
Agent replied · 8 November 2024
Hi Nagina, thanks for your review. So glad to hear about your great experience and lovely comments. Best wishes, Elizabeth
★★★★★ 5/5
GoogleI really like the way we were greeted and the way Georgia answered our questions. She is very knowledgeable of the project and very helpful.
Nikita · 26 April 2024
Agent replied · 9 June 2024
Hi Nikita, thank you for your lovely review. We're happy you found our staff to be so supportive during your experience here at Cottenham Grove. Many thanks, Elizabeth
★★★★★ 5/5
GoogleWe visited The Harrogate show house the kitchen/diner family room was great. However, I was very disappointed with the finish between wall and floor the white mastic was very unsightly and very badly applied. Maybe clear silicone would be a better option...this has put me off from proceeding
Sarah · 12 June 2022
Agent replied · 11 June 2024
Hi Sarah, thank you for taking the time to leave us some feedback. We are pleased to hear you like the kitchen/diner family room. We will pass your feedback on to the team about the mastic and hopefully we can see this improved. Take care
★★★★★ 5/5
GoogleEveryone we have met from Redrow has been very helpful and was able to find the information we needed. We were made to feel very welcome
Neil · 16 April 2023
Agent replied · 11 June 2024
Hi Neil, thank you so much for taking the time to send us your lovely review. Glad to hear you felt welcome. Many thanks, Elizabeth
★★★★★ 5/5
GoogleGreat customer service and build quality - Christine and Wiktoria are very patient in listening and providing the best advice in person and in writing. Very much looking forward for Phase 2 of this development.
Anas · 16 April 2022
Agent replied · 11 June 2024
Hey Anas, thanks for taking the time out to leave us such a good review. It's great to read things like this. We are happy to pass along your comments to Christine & Wiktoria here at Cottenham Grove! All the best, Stacey
★★★★★ 5/5
Googlevery well presented houses
Catsarethebest · 16 April 2024
Agent replied · 11 June 2024
Hey there, thanks for taking the time out to leave us such a good review. It's great to read things like this. Thanks for taking the time to share your feedback! Claire
★★★★★ 5/5
GoogleMy brother visited on my behalf, I live 200 + miles away.
Sales rep (Victoria) very pleasant, ongoing discussions at present.
Pamela · 12 June 2022
Agent replied · 11 June 2024
Hi Pamela, thank you for the great feedback! I'll pass your comments along to Victoria; I'm sure she'll be thrilled. Many thanks, Andrew
★★★★★ 4/5
GoogleDrove past. Looks like a very good development. Very attractive designes.
David · 12 June 2022
Agent replied · 11 June 2024
Hey there David, thanks so much for sharing! If you have any further questions, please give us a call. We're always happy to help! Many thanks, Andrew
★★★★★ 1/5
GoogleI missed the appointment so didn't see it
Sam · 12 June 2022
Agent replied · 11 June 2024
Hi Sam, thank you for leaving feedback. Please reach out to us at 01954 574267 so we can re-schedule your appointment. Many thanks, Andrew
★★★★★ 3/5
GoogleNice but still a building site
Andy · 12 June 2022
Agent replied · 11 June 2024
Hey Andy, thanks for taking the time to leave a review. The site will develop over the coming months. For more information on what the completed development will look like please call in and speak with our sales team. They will be happy to assist. Many thanks, Stacey
★★★★★ 5/5
GoogleStunning new development
Simonjantoread · 12 June 2022
Agent replied · 11 June 2024
Hi there, it's great to hear you had such a positive experience at Cottenham Grove. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Andrew
★★★★★ 5/5
GoogleRating only, no written review.
Hari · 25 February 2025
Agent replied · 14 April 2025
Hi Hari Rajan, thanks for your 5 star review. We appreciate your feedback. Best wishes, Ellice.
★★★★★ 5/5
GoogleRating only, no written review.
Hatice · 14 January 2025
Agent replied · 26 April 2025
Thanks for the review Hatice Balcı
★★★★★ 5/5
GoogleRating only, no written review.
Rod · 28 October 2024
Agent replied · 24 October 2024
Thanks Rod Lee
★★★★★ 5/5
GoogleRating only, no written review.
Andrew · 31 May 2024
Agent replied · 11 June 2024
Thanks for the review Andrew Payne
★★★★★ 5/5
GoogleRating only, no written review.
Flavius · 26 April 2024
Agent replied · 11 June 2024
Thanks for taking the time to rate us Flavius Girboni
★★★★★ 5/5
GoogleRating only, no written review.
Biju · 26 April 2024
Agent replied · 11 June 2024
Thanks Biju Antony
★★★★★ 5/5
GoogleNice new houses
Josephine · 16 April 2024
Agent replied · 11 June 2024
Hey there Josephine, thanks so much for sharing! Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Andrew
★★★★★ 5/5
GoogleRating only, no written review.
Rose · 16 April 2024
Agent replied · 11 June 2024
Hi Rose Stephens, thanks for the review
★★★★★ 5/5
GoogleRating only, no written review.
Katrina · 16 April 2024
Agent replied · 11 June 2024
Thanks for taking the time to rate us Katrina Amabile
★★★★★ 5/5
GoogleRating only, no written review.
Pandeli · 16 April 2024
Agent replied · 11 June 2024
Thanks Pandeli Bezati
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.