Redrow reviews

★★★★★ 5/5

Google

Jinni was absolutely delightful to meet at this development! She welcomed us warmly, offered us refreshments and made sure we were comfortable. Not only that but having a newborn baby she was completely understanding and patient with us needing to feed them or change them! Her demeanour was nothing short of excellent and we really enjoyed our visit! thank you Jinni.

Nikita · 21 July 2024

★★★★★ 5/5

Google

Still under development but the feel of the site, and the look of the complete site plan, is very positive. Nice mix of property sizes and styles; good specifications for the kitchen/bathroom/ensuite; fibre broadband; short drive (or bus ride) to Banbury town centre, which is well appointed with everything required (shops, restaurants, health care) and has a train station with good services. My pre-booked site visit was fully Covid-19 secure and Cindy was very helpful, informative and professional. Also friendly but not over friendly, as some sales people can be. Definitely worth a look if the above location, development and amenities appeal.

Stuart · 22 June 2022

★★★★★ 5/5

Google

Jinni is a fantastic sales woman, very friendly and welcome. We think the Redrow homes finishes are outstanding, it really blew us away. We look forward to purchasing a property with them.

Michelle · 16 February 2025

★★★★★ 1/5

Google

No one works here and the other redrows too. Not open 7 days a week, are they serious about selling homes ? I called Bloxham Vale and they have people in the call centre but no one working in the sales centre... what's the point ? Won't be buying my next home from redrow... Imagine the service when you have put a deposit down... scary thought, you might never get to move in haha.

Jason · 21 July 2024

★★★★★ 5/5

Google

Cindy and Tracy has been amazing to deal with. They are lovely and patient and always dealt with me professionally as part of my purchase of a property in Bloxham Vale.

Melwyn · 16 April 2024

★★★★★ 5/5

Google

It was all together a great experience.Jenny was amazing with her work and explained each and everything clearly we loved it 😊 …

Umaima · 16 April 2024

★★★★★ 1/5

Google

If I could give 0 stars I would. I have never met anyone quite as rude, unwelcoming and upproachable as the lady in the sales office today. We were passing through Banbury, not knowing there was a Redrow development there. As my family had not been able to see the home I have purchased from the Westly Green development, we saw it as an opportunity to quickly drop in. When we entered the sales office, we were not greeted with a 'hello' or 'how may I help you', just an abrupt 'do you have an appointment?' When we stated we did not, the response was 'well I have someone coming in so you can't go in the show room'. Explaining that we were passing by and would be very quick, we were told 'no, just no' and to come back later with an appointment. If she responded politely and said something along the line of 'unfortunately we have to clean in between visits because of Covid, so we are unable to allow people without appointments to visit the show homes'. Maybe then we would have been understanding. The ridiculous thing is, this is only part of how we were treated today! My favourite part is when we did turn up later for our appointment, the door was locked so we had to wait to be let in. When she did finally let us inheritance, she threw the door open and walked off huffing and puffing. Then once we finished walking around the show home we couldn't leave because the shutters were down! You honestly couldn't make this up. If we were a potential buyer for this development and were treated with such poor manners, I would have walked away and you would have lost a sale. Might I also suggest that you do not complain about people who have already bought houses on the development, whilst you have customers in your sales office.

Mellina · 22 June 2022

★★★★★ 2/5

Google

Family member lives on the estate, was nice once.. but 5 years later it's been left to rot and looks awful. Houses built in weird places, now further housing are being built on any bit of land. Need to sort out the first phases, that whole section is awful.

Rebecca · 20 August 2024

★★★★★ 5/5

Google

Cindy & Tracey at the sales office have been nothing short of incredible! Throughout our house purchase they kept us updated every step of the way and by helping any way they could. They always went above and beyond for us and even after the move they have still checked in! I do feel they really went through the emotions with us and honestly could not have done it without them! Thank you so much to them both again!

Amber · 22 June 2022

★★★★★ 1/5

Google

We were keen on a house in this development and we were led to believe we in line to reserve one, they took us through financial checks and we were told they had to wait for the build schedule so we could reserve. We started making plans and then it turned out we were in a queue we weren't told about, which meant we were very unlikely to get the the house or one like it here. We had wasted our time and turned down other options in the meantime. Really disappointed with how we were messed around by their sales staff.

John · 22 June 2021

★★★★★ 4/5

Google

Decent location with good sized houses.

Kevin · 20 August 2024

★★★★★ 1/5

Google

My partner and I went into Redrow to get some information about the houses. We explained to the lady that we are first time buyers and she effectively told us there is no point being here as we "cafford the quality of a Redrow". I now understand that these homes are out of our price range but I do not expect to be spoken to in such a disgraceful way. It is an exemplary example of how to provide dreadful customer service. We were simply told "there are only 4 bed homes available out of your budget". As I say, I understand that they are out of our budget (unaware of this before going in to the sales suite) but to be spoken to in such a way was unnecessary and really upset my partner. We visited 7 developers that day and every single one treated us with dignity and respect other than Redrow.

Tom · 23 June 2019

★★★★★ 5/5

Google

Excellent customer service

Jude · 20 August 2024

★★★★★ 5/5

Google

Visiting my daughter Nice and quiet area

Andrew · 17 May 2024

★★★★★ 5/5

Google

Nice development with good build quality.

Liam · 16 April 2024

★★★★★ 5/5

Google

Both Cindy and Charli was fantastic ensuring purchase went through smoothly, answered any questions I had. Nothing was to much trouble.

Karen · 22 June 2020

★★★★★ 4/5

Google

Sale ladies were really helpful, answered all our questions. Bungalow plans looked just what we were after except for parking concerns with visitors. Regards K.Martin

Elaine · 16 April 2022

★★★★★ 5/5

Google

Lovely ladies in the show room, more than happy to accommodate a look around with an appointment :)

Charlotte · 22 June 2022

★★★★★ 5/5

Google

Was very helpful and Knowledgeable

Dangod99982 · 16 April 2022

★★★★★ 5/5

Google

I was delivering building materials

Terry · 22 June 2021

★★★★★ 3/5

Google

Only there for drone pictures of the development. See FB Banburyshire 360 for more

David · 22 June 2021

★★★★★ 3/5

Google

The houses are nice, but the company is awful at resolving any issues.

Kane · 22 June 2021

★★★★★ 4/5

Google

New houses old problems

Matt · 23 June 2019

★★★★★ 5/5

Google

Rating only, no written review.

Ian · 24 February 2025