Every review we hold for the Hartford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleOur Redrow home in Devon has been nothing but a nightmare. Water ingress, leaking bi-fold doors, cavity trays that are not performing, miss-sold products to name a few. The sales team start off nicely but then you being to notice that questions don’t always get answered, be careful buying and choosing upgrades and ensuring that you get what you paid for, we didn’t. The after sales service is shocking. We are living in a rental now as our house is not fit for purpose with defects existing for two and a half years without resolve. CEO loves to instruct their litigation team as soon as the heat is on. Watch out for the Redrow managers who might tell you to approach the NHBC when they should be sorting out issues themselves.
Natasha · 10 June 2023
★★★★★ 5/5
GoogleOlivia was very informative and the estate is looking good. Great location. Not sure just yet as Richmond is just a little over our budget, especially with Stamp Duty to think about.
Jason · 14 April 2024
Agent replied · 9 June 2024
Hi Jason, thank you for taking the time to leave us such a positive review. It is great to read things like this. Please do not hesitate to get in touch if there is anything else we can do to assist. Thanks, Jenny
★★★★★ 2/5
Google£160 for a toilet roll holder, £5k for a lounge carpet???
Come on redrow, stop ripping people off..
So disappointed with their historically over inflated pricing, and the houses are not a good price either.....
Plus, the maintenance fee for the communal public spaces is a joke...
PS · 18 June 2024
Agent replied · 26 August 2024
Hi there, we are disappointed to see your low star rating. If you would like to discuss further, please do not hesitate to give us a call on 01928 378262. Many thanks, Shannon
★★★★★ 4/5
GoogleBeen here 4 years now, lovely development, but the state of Woods Road spoils it. This was brought up on here by another 9 months ago, and ‘referred to constructors’, and I’ve emailed customer services several times, still no response. It needs surfacing, but there’s never a response reference this specific issue. Disappointing.
It’s 3 months since I placed this review, signs of the road being surfaced within 6 months of my initial post are looking quite slim
Stephen · 10 June 2023
★★★★★ 5/5
GoogleMy wife and I met with Meg and she provided a comprehensive run through of our options. Just a good experience with someone who clearly and precisely communicated with us.
Paul · 14 April 2024
Agent replied · 9 June 2024
Hi Paul, it's great to hear you had such a positive experience at Water's Reach, Hartford. I'll pass your comments along to Meg, I'm sure she'll be thrilled. Please don't hesitate to get in touch if there is anything we can do to help further. Many thanks, Jenny
★★★★★ 5/5
GoogleVery good. Sales person was highly professional. Took time to address all my queries. Very polite and made me welcome and valued. My best experience with Redrow so far look forward to future meetings
Neetish · 10 June 2022
Agent replied · 11 June 2024
Hey there Neetish, thanks so much for sharing! If you have any further questions, please don't hesitate to reach out! Best wishes, Angela
★★★★★ 5/5
GoogleLovely quite housing estate
David · 18 July 2024
Agent replied · 26 August 2024
Hi David, thank you for the great feedback. All the best, Jenny
★★★★★ 5/5
GoogleWas very welcoming at.the offices.
Explained all about the sight. All questions we asked were clearly answered.
Very pleasing girls.
Narendra · 10 June 2023
Agent replied · 11 June 2024
Hi Narendra, it's great to hear you had such a positive experience at Water's Reach. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Angela
★★★★★ 4/5
GoogleHad a good look at the available houses. Still a complicated process with options and no brochures
AB · 16 April 2023
Agent replied · 11 June 2024
Hi there, I am sorry to hear that you believe the process is complicated. Could you please give the office a call on 01928 378262 so that we can try and assist you further. Many thanks, Angela
★★★★★ 5/5
GoogleTotally at ease with Olivia, who could not have been more helpful.
Chris · 10 June 2023
Agent replied · 11 June 2024
Hey Chris, thanks for taking the time out to leave us such a good review. It's great to read things like this. I'll pass your comments along to Olivia; I'm sure she'll be thrilled. Many thanks, Angela
★★★★★ 5/5
GoogleFriendly lovely place to live. Stunning homes built by Redrow
Angela · 10 June 2023
Agent replied · 11 June 2024
Hi Angela, it's great to hear you had such a positive experience at Redrow - Water's Reach, Hartford. We look forward to your next visit! Take care!
★★★★★ 5/5
GoogleLoftus Construction are proud to be involved in the building of such a quality development as Weaver Park.
Jeff · 16 April 2024
★★★★★ 5/5
GoogleBrand new show homes opening soon for the next phase of the development.
Bartosz · 10 June 2022
★★★★★ 4/5
GoogleRedrow are one of the better builders. Fabulous retaining wall for terraced gardens.
David · 10 June 2022
★★★★★ 4/5
GoogleWoods Road needs Tar/cement work its damaged in some sections. May be due to construction work.
Syed · 10 June 2021
★★★★★ 3/5
GoogleNice houses but concerns of more development taking away much needed space Also adding further to pressure on schools etc.
Christopher · 10 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 16 December 2025
★★★★★ 5/5
GoogleGreat place to live, a new way of living and green all around
Khalid · 11 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Takura · 16 September 2025
Agent replied · 16 April 2026
Good morning Takura, thank you for taking the time to leave an incredible 5 star rating for our Redrow Hartford development! Best wishes, April
★★★★★ 5/5
GoogleRating only, no written review.
Andy · 16 September 2025
★★★★★ 5/5
GoogleI'll keep cleaning these new homes C n K initial services
Keith · 11 June 2018
★★★★★ 4/5
GoogleYeahh its good but i think a little bit rushed
Amy · 11 June 2017
★★★★★ 2/5
GoogleGood site, terrible agents.
DJA · 11 June 2019
★★★★★ 5/5
GoogleLovely place to live.
Alexander · 11 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.