Every review we hold for the Stotfold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic customer service both by the site and sales team. Jackie and Suzie were brilliant! The quality of the build is lots better than other developers and the layout of the properties on offer are wonderful. Looking forward to reserving a property with Redrow very soon! Highly recommend a visit to this wonderful site at Ivel Gardens, Stotfold!
Johnny · 21 June 2022
Agent replied · 20 June 2024
Hey Johnny, thanks for taking the time out to leave us such a good review. It's great to read things like this. I'll pass your comments along to Jackie and Suzie; I'm sure they'll be thrilled. Many thanks, Andrew
★★★★★ 5/5
GoogleJackie proved exceptionally helpful when my wife and I viewed the Cambridge showhouse. Even though Jackie knew our interest is in this particular house type, not this site, she went out of her way to answer our many questions. Thank you Jackie. And the showhouse is superb!
Thomas · 16 April 2023
Agent replied · 20 June 2024
Hey there Thomas, thanks so much for sharing! I'll pass your comments along to Jackie; I'm sure she'll be thrilled. Wishing you all the best with your home buying journey! Many thanks, Emma
★★★★★ 5/5
GoogleThe development is lovely, but the Redrow sales team are absolutely amazing. Suzie went above and beyond, spending time explaining the process of buying a new build and was more than happy answer all our questions - she even arranged for …
Neco · 16 April 2023
Agent replied · 20 June 2024
Hey Neco, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. I'll pass your comments along to Suzie; I'm sure she'll be thrilled. Wishing you all the best in your new home! Many thanks, Emma
★★★★★ 1/5
GoogleDon’t buy.
Don’t buy.
Our issue is that our Hob Extractor hood has a draft, quite a substantial draft. To the point that we struggle to heat our kitchen. What is frustration due to the length of time this issue has been going on for and the subsequent cost of trying to keep warm.
We reported we had ice, water and a draft coming through the Hob Extractor Hood to be told this is down to the Severe weather we were having in December and to report it again if it continues is an completely unacceptable answer and lack of empathy.
Now to be told there is no “Your kitchen extractor hood does not have a backdraft shutter installed within its duct work”
Trying to get redrow to sort things out is mentally and physically exhausting! So don’t make the mistake of buying one please
George · 26 March 2023
Agent replied · 20 June 2024
Hi George Page, sorry to see that you feel this way. It would be good to investigate this further, please could you give us a call at 01462 322493 to discuss this a little more? Thanks�
★★★★★ 5/5
GoogleLovely houses in a pleasant area, Suzie at Ivel Gardens was professional, knowledgeable, polite and ever so helpful.
Jim · 26 March 2023
Agent replied · 20 June 2024
Hi Jim, I'm pleased to read that you like our homes. We're proud to offer homes with larger spaces, taller floor to ceiling heights and greater kerb appeal. I'll be happy to pass along your comments to the Suzie; I'm sure she’ll be delighted. We look forward to your next visit! Many thanks, Emma 😊 …
★★★★★ 1/5
GooglePerhaps you should check before asking for automatic feedback. Made the appointment to view development on Sunday no one was there. We called number, someone said they would come back to us as to what had happened and no one did And today get invitation to feedback as if we actually went on a viewing!
William · 21 June 2022
Agent replied · 20 June 2024
Hi William, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please get in touch if there is anything we can do for you to make this right. Best wishes, Stacey
★★★★★ 5/5
GoogleLovely site and well hosted by the Redrow representative who was attentive non pushy and answered all we needed to know and let us know about other nearby sites too.
Graham · 25 March 2024
Agent replied · 20 June 2024
Hi Graham, it's great to hear you had such a positive experience at Ivel Gardens. We look forward to your next visit! Best wishes, Emma
★★★★★ 5/5
GoogleSuzie and Jackie provide outstanding customer service and are a real credit to Redrow. They really listened to our needs as a family and helped us pick the perfect house. They've been amazing, thank you!
Darlia · 16 April 2023
Agent replied · 20 June 2024
Hey Darlia, we're happy you found our staff to be so supportive during your experience here at Ivel Gardens. Thank you for your kind review. I'll pass your comments along to Suzie & Jackie; I'm sure they'll be thrilled. Wishing you all the best in your new home! Emma
★★★★★ 5/5
GoogleMy wife and I were warmly welcomed by Emma who provided the required PPE and introduced us to our “guide” Vee, who was knowledgeable, polite and helpful to whom we extend our appreciation .
Stallington · 21 June 2022
Agent replied · 20 June 2024
Hey there, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! Andrew
★★★★★ 4/5
GoogleEasy access to Ivel Gardens and good presentation process and Show home. Options of what is included or not in basic price was surprising -no flooring! - but overall very useful.
Mark · 21 June 2022
Agent replied · 20 June 2024
Hey there Mark, thanks so much for sharing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Andrew
★★★★★ 4/5
GoogleThese houses are lovely and stylish.
Chris · 25 March 2024
Agent replied · 20 June 2024
Hi Chris, I'm pleased to read that you like our homes. We're proud to offer homes with larger spaces, taller floor to ceiling heights and greater kerb appeal. Please don't hesitate to get in touch if there is anything we can help with. Thanks Emma
★★★★★ 5/5
GoogleVery polite person that I saw new what they were talking about nice place to buy
Andreas · 26 March 2023
Agent replied · 20 June 2024
Hi Andreas, we are very happy to have provided you with such a positive experience! I'll pass your comments along to Suzie; I'm sure she’ll be thrilled. We look forward to your next visit! Take care, Emma 😊 …
★★★★★ 5/5
GoogleBeautiful show home and very friendly staff. Looking forward to visiting the development again very soon, to discuss securing a plot!
Joanne · 21 June 2022
Agent replied · 20 June 2024
Hi Joanne, thank you for your review! It's always great to hear that the team helped make someone's home buying experience exciting and stress-free and we'll be sure to pass your feedback on. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Andrew
★★★★★ 5/5
GoogleRating only, no written review.
Roy · 26 September 2024
Agent replied · 24 October 2024
Hi Roy, thanks so much for the rating!�
★★★★★ 5/5
GoogleLovely development
Judith · 25 March 2024
Agent replied · 20 June 2024
Hey Judith, thanks so much for sharing! Please don't hesitate to get in touch if there is anything we can help with. Thanks Andrew 🏡😊 …
★★★★★ 4/5
GoogleRating only, no written review.
Tim · 25 March 2024
Agent replied · 20 June 2024
Thanks for taking the time to rate us Tim Wilson
★★★★★ 5/5
GoogleNice place
Felippe · 25 March 2024
Agent replied · 26 August 2024
Felippe, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help! Thanks, Emma
★★★★★ 5/5
GoogleRating only, no written review.
Dulanga · 16 April 2023
Agent replied · 20 June 2024
Hey Dulanga! Thank you again for taking the time to let us know how we did. We hope you have a great day! Emma 😊 …
★★★★★ 5/5
GoogleRating only, no written review.
JohnandChris · 16 April 2023
Agent replied · 20 June 2024
Thanks for the great review John & Chris! Have a great day. Best wishes, Emma
★★★★★ 5/5
GoogleRating only, no written review.
Jeff · 16 April 2023
Agent replied · 20 June 2024
Thanks for the review Jeff King
★★★★★ 5/5
GoogleRating only, no written review.
Natalie · 16 April 2023
Agent replied · 20 June 2024
Thanks Natalie Wilson
★★★★★ 5/5
GoogleRating only, no written review.
Luis · 16 April 2023
Agent replied · 20 June 2024
Hi Luis Antunes, thanks for the review
★★★★★ 5/5
GoogleRating only, no written review.
Aston · 16 April 2023
Agent replied · 20 June 2024
Thanks Aston Hart
★★★★★ 5/5
GoogleRating only, no written review.
Jenessa · 16 April 2023
Agent replied · 20 June 2024
Thanks for the review Jenessa Shah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
