5/5
Rating only, no written review.

Trusted Agent profile
★★★★★
2,202 reviews across 64 offices and 2 platforms
Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Banbury, Nuneaton, Nantwich, Witham, Swindon, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Rugby, Yapton, Penyffordd, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Liverpool (two offices), Lowton, Rotherham, Littlehampton, Hersden, Sawston, Berkeley, Ingatestone, Swanscombe, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,202 reviews on two platforms, rated 4.2 out of 5 overall.
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Redrow's 64 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
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5/5
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5/5
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5/5
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Thanks so much Patricia. All the best, Immy
5/5
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4/5
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5/5
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Hi Lia, great to hear it! Thanks for taking the time to share your feedback!
5/5
Both Cindy and Charli was fantastic ensuring purchase went through smoothly, answered any questions I had. Nothing was to much trouble.
5/5
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4/5
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Thanks for taking the time to rate us Carp Adrian
5/5
Nice new quality homes
5/5
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5/5
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Thanks for your feedback Thomas Sharp!
1/5
Waste of land that used to open country side.
Hi Gareth, it's disappointing to read you feel this way. Please do pop in and see us when you're next in the area. We'd love to show you around! All the best
5/5
Love our house fab estate
Hi Danielle Burton, I'm pleased to read that you like our homes. We're proud to offer homes with larger spaces, taller floor to ceiling heights and greater kerb appeal.
4/5
Worked here last week busy site, nice area.
Thanks Michael Blackmore!
3/5
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5/5
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4/5
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👍 …
3/5
Not for me, but others may like?
4/5
Slipway needs maintaining
4/5
All in all, good quality homes when you do do the comparison with other new builds out there. Nice design, great street scenes.
Hi Jo, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
1/5
Lack of information leads to dismay We were excited to be on an Early Bird list for a plot at Hackwood Grange, Derby. It all went wrong when, two days before release of house for reservation, we were emailed that we had to be in a position to proceed and the Help-to-Sell incentive wasn't available on an Early Bird. We emailed back to enquire about this. When we managed to finally speak to Toni via phone, we were dismayed to hear Vicki had offered the house to a cash buyer next on the list. This was a simple mistake on the part of the sales team in not disseminating crucial information until the last minute. It has affected our opinion of Redrow and the services offered which, in our experience, run contrary to their company customer charter. Please review your company policy on Early Bird. All people signing up must be provided with full terms and conditions of what is entailed. Had we had this information when we signed up, we could have been in a position to proceed and on our way to being a proud new home owner. Instead, you have now lost a customer.
1/5
We actually live on the estate and when we bought this house one year ago we were sold the house with with the sales patter that the social housing on this estate, tenants would be vetted. Well let’s just say this clearly is not the case. Despite numerous Incidents on the estate involving some of these tenants, both Redrow, Sage and the council are not interested in sorting the problems out. Despite numerous emails from lots of tenants regarding the problems on this estate. Then we have the lack of quality from the builders who build the homes on this site. Redrow design nice homes but it seems they cannot build them to a consistently good standard. Corners cut and bad workmanship is rife on this estate as many residents have problems with their homes. We are currently waiting for our shared driveway to be taken up and relaid for the third time one year later. But that is the tip of the ice berg. There have been many, many problems on this site. If I were looking to move to Mickleover I would not consider this development as Redrow customer service is the worst I have ever come across. I would choose Bloors if I knew what I know now. The roads are topped off, the site is clean, no social housing and better customer service. On a professional basis I deal with all home builders in the Derby and surrounding areas and I can say that Redrow need to up their game considerably.
Hi David, I'm sorry to read that you're unhappy with your experience with us has left you feeling this way. I'd really like to investigate further into this and it would be great if you could email me your plot and development details along with any other relevant information as well to: customerservices@redrow.co.uk. Many thanks, Sonal
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Ellesmere Port has the most, with 130 reviews rated 4.0 out of 5, followed by Woodford with 106.
The 64 Redrow offices, by town:
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