How many reviews does Redrow have?

Redrow has 2,190 reviews across its 64 offices, rated 4.2 out of 5 overall: 2,187 on Google, 3 on Facebook.

Trusted Agent profile

Redrow estate agents in Ellesmere Port, Woodford, Derby and 53 more

4.2

★★★★★ Great

2,190 reviews across 64 offices and 2 platforms

Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Nuneaton, Nantwich, Witham, Banbury, Swindon, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Rugby, Yapton, Penyffordd, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Lowton, Rotherham, Littlehampton, Liverpool (two offices), Sawston, Berkeley, Ingatestone, Swanscombe, Hersden, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,190 reviews on two platforms, rated 4.2 out of 5 overall.

4.2 / 5

2,187

Reviews on Google

All 64 offices

2.3 / 5

Reviews on Facebook

All 64 offices

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

Our offices

Redrow's 64 offices, most reviewed first. Each has its own page.

Latest reviews from every Redrow office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Grace Fields - Halewood Both Carol and Lesley have been absolutely incredible. They have supported us through the process of finding our perfect home. They have excellent knowledge base and provided support at each step. Thank you both!

Anna · 25 April 2025 · Redrow Liverpool (Greensbridge Lane)

Agent replied · 13 June 2025

Hi Anna, thank you for your kind words about Carol and Lesley, we are so thrilled to read they were able to assist in finding you your perfect home. We wish you happy years to come in your Redrow home. Best wishes, Scarlett

1/5

Google

I’m one of the first residents to move in to Hazel Park. The sales team are fantastic and were very helpful through the buying process. However, I cannot recommend a Redrow house or this development. Our snagging process revealed that the kitchen ceiling was wonky. After 6 months of investigations and reports, it has turned out to be a significantly bigger issue and the joists running across the house are all wonky, meaning the floors and ceilings in the house are not level. Despite months of trying to agree a resolution, today Redrow have told us that they expect us to move out of our house in order to fix it. They cannot tell us how long for, where they will be moving us to, or when it will happen. They can’t tell us what work will be done, but expect us to blindly agree to significant disruption considering we work from home and have a dog. They are refusing to give us any more information until we agree to move out, which is essentially bullying and blackmailing us into agreeing. In response to the reply below - of course a formal complaint has been made, but these are facts, not feelings. Our house has breached NHBC standards and has significant defects meaning half of the house has to be taken down and reconstructed. We are being bullied into agreeing to move out of our home, with the ACM asking us over and over again “will you agree to move out” on a phone call and refusing to tell us where they are moving us, how long for and what work they want to do unless we agree. We have had 6 months of constant stress, upset, and no apology has been offered. We have now been told two weeks before Christmas that we are going to have to move out of our home with no certainty being offered. To update on this: we have not been able to use our main bathroom since before Christmas due to a leak, it’s now April. Our shower has been ripped out and we have discovered that we have been living with significant amounts of black mould since we moved in. Even though the shower hasn’t been switched on in months, the walls were saturated and the black mould has continued to grow. Redrow think this is an acceptable standard for these homes!

Ellen · 23 April 2025 · Redrow Stevenage

Agent replied · 12 January 2025

Hi Ellen, I'm sorry to hear you feel this way. If you have already spoken to the division about your concerns and wish to escalate to our Formal Stage 1 complaint, the quickest and easiest way to do this is on our website at www.redrow.co.uk/customer-support. Here you will be able to read our full Complaint Policy and submit your concerns to us. Please select the ‘Have a Complaint’ tab and provide all of the details requested including how you would like us to respond to you. You will receive an acknowledgement email with a complaint reference number; we will review your concerns and be in touch within 5 working days with our onward plan. Many thanks, Lewis

4/5

Google

Rating only, no written review.

Chris · 18 April 2025 · Redrow Rotherham

Agent replied · 17 May 2025

Thanks for the great review Chris!

5/5

Google

Rating only, no written review.

Stephen · 17 April 2025 · Redrow Liverpool (Greensbridge Lane)

Agent replied · 25 May 2025

Good afternoon Stephen, thank you for your review. Best wishes, Scarlett

5/5

Google

Great layout with enough spaces between houses. Nice Ambience about the development- modern but traditional fusion homed

U · 16 April 2025 · Redrow Royston

Agent replied · 16 April 2026

Hi Urmila, thank you for the great feedback! We are so pleased you enjoyed your visit to Hedera Gardens! Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Emma

5/5

Google

Rating only, no written review.

Bridget · 16 April 2025 · Redrow Royston