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Redrow estate agents in Ellesmere Port, Woodford, Derby and 53 more

4.2

★★★★★ Great

2,190 reviews across 64 offices and 2 platforms

Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Nuneaton, Nantwich, Witham, Banbury, Swindon, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Rugby, Yapton, Penyffordd, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Lowton, Rotherham, Littlehampton, Liverpool (two offices), Sawston, Berkeley, Ingatestone, Swanscombe, Hersden, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,190 reviews on two platforms, rated 4.2 out of 5 overall.

Google logo

4.2 / 5

2,187

Reviews on Google

All 64 offices

Facebook logo

2.3 / 5

3

Reviews on Facebook

All 64 offices

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Our offices

Redrow's 64 offices, most reviewed first. Each has its own page.

Latest reviews from every Redrow office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Rating only, no written review.

John · 13 March 2025 · Redrow Derby (Starflower Way)

Agent replied · 17 June 2024

Thanks John Bowler

4/5

Google

My family and I completed on and moved into our new home over eighteen months ago, so now feels like a good time to leave a complete and fair review. We found the onsite Sales Team to be knowledgeable and very helpful, a special thank you to Lisa and Nigel! Similarly, the Site Team were helpful in resolving some of the initial minor snags we reported. However, many snags were not completed in a timely manner. We believe that the design and layout of the house has been well thought through and, although we’re not experts, we feel the materials used are of a very good standard. Unfortunately, promises made during our “Hard Hat Visit” and subsequently by the Customer Services Team have not been kept. The outside areas are particularly disappointing; seemingly not enough topsoil was put down before our turf was installed and our driveway is very uneven, with a significant camber (even though it was explained to us at our “Hard Hat Visit” that this would be levelled out). Our fence and therefore, boundaries were also installed incorrectly and needed to be adjusted following us moving in. We’ve often found it frustrating and challenging to elicit even an initial response from the Customer Services Team, whether the snags we’ve identified have been reported directly or through MyRedrow. In totality, we don’t believe that we’ve raised many snags but in almost all instances we’ve had to send multiple chasers to receive an initial response and, sadly, what is promised in response has often not been fulfilled on time or at all. We’ve had to accept that some of the snags we’ve reported will not be resolved. We’ve had to report one issue as an “emergency”, with water leaking internally, and even this didn’t receive a response within the promised timeframe.

James · 13 March 2025 · Redrow Royston

Agent replied · 13 June 2025

Good morning James, we appreciate you bringing this to our attention and we understand your frustration regarding the issues you are experiencing. If you have already spoken to the division about your concerns and wish to escalate to our Formal Stage 1 complaint stage, the quickest and easiest way to do this is on our website at www.redrow.co.uk/customer-support. Here you will be able to read our full Complaint Policy and submit your concerns to us. Please select the ‘Have a Complaint’ tab and provide all of the details requested including how you would like us to respond to you. You will receive an acknowledgement email with a complaint reference number; we will review your concerns and be in touch within 5 working days with our onward plan. Many thanks, Lewis

5/5

Google

Professional, informative, and very helpful, friendly staff.

The · 11 March 2025 · Redrow Rotherham

Agent replied · 17 May 2025

Hi Thanks for sharing your thoughts on your recent visit to the development regarding the sales team - we will share your feedback accordingly Thanks from all the team at Redrow Yorkshire

4/5

Google

Lovely to walk the dog

Elizabeth · 4 March 2025 · Redrow Shaftesbury

Agent replied · 12 April 2025

Good afternoon Elizabeth, thank you for your kind comment. Best wishes, Julie

5/5

Google

Nice houses to buy or rent

Helen · 2 March 2025 · Redrow Stonehouse (Grove Lane)

Agent replied · 11 June 2024

Thanks for the review Helen!

5/5

Google

We met with Abby who, like all the people there was really helpful. Everything was made clear and insightful , all our questions were answered and the tone of our meeting really very pleasant. Our questions covered house design to the development design and we came away with good guidance on our next steps to buy there. Fabulous experience and all thanks to Abby.

Graham · 25 February 2025 · Redrow Chesire

Agent replied · 27 May 2025

Hi Graham, thank you so much for leaving this wonderful review! We're so glad you had a great experience at our Round Hill Gardens development and we will be sure to hand this feedback over to Abby who is much valued member of the team there. We hope to see you back there soon and wish you all the best on your Redrow journey. Many thanks, April

5/5

Google

Rating only, no written review.

Hari · 25 February 2025 · Redrow Cottenham

Agent replied · 14 April 2025

Hi Hari Rajan, thanks for your 5 star review. We appreciate your feedback. Best wishes, Ellice.

5/5

Google

Rating only, no written review.

Wojciech · 25 February 2025 · Redrow Tiverton

5/5

Google

Rating only, no written review.

Simon · 25 February 2025 · Redrow Cambridge

Agent replied · 14 April 2025

Thanks for the 5* review!

5/5

Google

Rating only, no written review.

Oliver · 24 February 2025 · Redrow Stevenage

Agent replied · 17 May 2025

Thanks for the great review Oliver. Have a good day. Best wishes, Dawn

5/5

Google

Rating only, no written review.

Ian · 24 February 2025 · Redrow Banbury

Agent replied · 17 May 2025

Good morning Ian, thanks for your positive review.

5/5

Google

Incredibly friendly and efficient staff.

Michael · 23 February 2025 · Redrow Nuneaton

Agent replied · 25 May 2025

Good morning Michael, thanks for your review. if you need anymore information please don't hesitate to contact us, Best wishes, Michelle

5/5

Google

Rating only, no written review.

Anna · 23 February 2025 · Redrow Leicester

Agent replied · 17 May 2025

Thanks for the review Anna Lebedynska

5/5

Google

Very helpful employees, great office setup that allows to see the development on a big , interactive screen.

J · 23 February 2025 · Redrow Maidstone

Agent replied · 13 June 2025

Hi J, thanks for the great review! We're so pleased you are happy with the service you received. Best wishes, Michelle

4/5

Google

Rating only, no written review.

Annette · 23 February 2025 · Redrow Royston

Agent replied · 24 August 2024

Hey there Annette, thanks so much for sharing!

5/5

Google

Tarun O’Leary at Heritage Fields has been a dream to deal with. Words don’t do justice for how professional, knowledgable and above all, how kind this lady is! Tarun, I can’t thank you enough for all of your hard work, you are a huge asset to Redrow. 5 stars!!

Grace · 23 February 2025 · Redrow Nuneaton

Agent replied · 24 April 2025

Hi Grace, thank you for your kind words, I will pass these on to Tarun- I'm sure she will be delighted! if there is anything else we can help with, do give us a shout. Kind regards, Lauren

5/5

Google

Absolutely fantastic service from Redrow. Quality houses and very professional work from sales to build. Cannot fault my experience and Redrow should be very proud to have the fantastic Mel and Mel working for them. They have been wonderful and I highly recommend.

Mr · 23 February 2025 · Redrow Daresbury

Agent replied · 12 April 2025

Good afternoon Mr Wayno, thank you so much for leaving this wonderful review! We are so happy to hear of your experience at our Daresbury Garden Village development and we will be sure to pass on this feedback to both Mel's. We wish you all the best in your new Redrow home. Many thanks, April

5/5

Google

Amazing

Shehroz · 23 February 2025 · Redrow Hugglescote

Agent replied · 12 April 2025

Thank you for your wonderful review.

5/5

Google

Rating only, no written review.

Ben · 23 February 2025 · Redrow Ellesmere Port

Agent replied · 12 April 2025

Thanks for the 5* review Ben!

5/5

Google

Rating only, no written review.

Brad · 23 February 2025 · Redrow Stevenage

Agent replied · 25 April 2025

Thanks for the 5* review Brad!

5/5

Google

Grace Fields Amazing service from carol and Lesley We’ve been looking for a few months and now in a position to buy. They have both been so helpful and supportive throughout and couldn’t have been more encouraging. Would recommend anyone to come and speak to them both.

Ann · 23 February 2025 · Redrow Liverpool (Greensbridge Lane)

Agent replied · 25 October 2024

Hi Ann, thank you for your 5 star review, we do really appreciate it. Best wishes, Paul

5/5

Google

Fit for purpose

Francois · 18 February 2025 · Redrow Swanscombe

Agent replied · 27 May 2025

Hi Francois Thank you for your feedback! Best wishes Michelle

2/5

Google

We visited the Hendredenny site over the weekend to enquire about our first home. As first time buyers visiting our first building development, we didn’t really know what to expect as in all honesty, we didn’t really have an idea of what we were doing. Our sales advisor wasn’t very helpful from the moment we got there. Even though we did our research beforehand, we kind of expected her to sit us down and go through the different houses, prices, offers and completion dates so we could have a vague understanding of what we could’ve been signing up to. Instead, she laughed at us and told us to just go and have a look in the show homes on offer, and that was that. We didn’t know what extras had been added into the houses, and what was the standard. This may seem like a silly thing to be upset about but as first time buyers who wanted a new build and to stay close to the Cardiff area, it’s put us off buying a house in the development as to is, if this was the behaviour of the sales advisor, then if we had any problems with the house, what would the rest of the company be like?

Zoe · 18 February 2025 · Redrow Carerphilly

Agent replied · 29 July 2025

Good morning Zoe, I am sorry to hear that your recent experience left you feeling this way. Would you be able to get in contact on 02920 549103 or provide me with a contact number so that I can arrange for a call to yourself to provide you with the information that you were looking for? Regards Danielle.

5/5

Google

Rating only, no written review.

Joe · 16 February 2025 · Redrow Stevenage

Agent replied · 24 October 2025

Hi Joe, thanks for your kind review. Have a great day! Best wishes, Dawn

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Questions about Redrow

Which Redrow office has the most reviews?

Ellesmere Port has the most, with 128 reviews rated 4.0 out of 5, followed by Woodford with 106.

Where are the Redrow offices?

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