5/5
Rating only, no written review.
Agent replied · 17 June 2024
Thanks for rating us Kelvin Fung

Trusted Agent profile
★★★★★
2,204 reviews across 64 offices and 2 platforms
Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Banbury, Nuneaton, Nantwich, Swindon, Witham, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Penyffordd, Rugby, Yapton, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Liverpool (two offices), Lowton, Rotherham, Littlehampton, Hersden, Sawston, Berkeley, Ingatestone, Swanscombe, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,204 reviews on two platforms, rated 4.2 out of 5 overall.
Redrow's 64 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thanks for rating us Kelvin Fung
5/5
Rating only, no written review.
Hi Ian Ford, thanks for the review
4/5
Very good service and helpful staff.
Hi there, thank you for your review. If you need anything further, please don't hesitate to ask. Best wishes, Naysha
3/5
I appreciate how nice the site manager to let me see the property. I’ve got more information from this viewing. The environment of the site is good and safe. I am considering buying it or not.
Hi Cathy, thank you for the great feedback. At Monchelsea, we have a great selection of homes to suit all buyers. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Stuart
1/5
This will be one of Justin Browns site, he’s the area contracts Manager! Blokes incompetent! He’s a liar and a coward….. Redrow are a disgrace. I’m begging them to meet me at my development and prove anything I say isn’t true but they won’t! Avoid Redrow, the over promise and under achieve! They are a disgrace
5/5
I visited Monchelsea Park over the weekend. Booking appointment was very easy through their website and hassle free. An acknowledgement and confirmation email soon followed. Upon my visit I was received by a very friendly team who I found very welcoming. The mortgage advisor was on-site who helped me in the evaluation right there. It was a very pleasant experience and I’m looking forward to moving into my new home soon.
Hey Irum, thanks for taking the time out to leave us such a good review. It's great to read things like this. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Stuart
5/5
Rating only, no written review.
Thanks for the review Mini Kolo
1/5
Rating only, no written review.
Hi Dharmendra Choubey, sorry to see that you feel this way. It would be good to investigate this further, please could you give us a call at 01622 588181 to discuss this a little more? Thanks�
5/5
Rating only, no written review.
Hi Karen Duke, thanks so much for the rating!�
4/5
Rating only, no written review.
Hi Phillip Robling, thanks so much for the rating!�
4/5
Residential quarter
Hi Uldis, thank you for reviewing our development. Best wishes, Naysha
5/5
Very good experience with vicki helped me through all the form filling , At Monchelsea Park . Thanks Mr & Mrs white.
Thank you Mr & Mrs White. Vicki was more than happy to help. Best wishes, Naysha
5/5
Visited the site on Sunday and Vicki and Linda from the sales office were really helpful and knowledgable with all of my questions. I received great service and would really recommend.
Hi Hayley, your wonderful feedback and rating mean a lot to us. I will pass your comments on the Vicki and Lynda. Best wishes, Naysha
1/5
Lets get one thing Crystal clear, Monchelsea park as its called is NOT in Boughtion Monchelsea, that district is 3 miles away, this is in Parkwood! new builds such as these now only offer a 2 year warranty on repairs, I am in and out of new builds constantly working as an independent Plumber, these builds may look shiny and new, but after a few years the cracks begin to surface and not built to last, another unnecessary housing development for already an increasing and congested area of Maidstone.
Hi David, thank you for your review. Monchelsea Park is the development name and does not refer to it's location. You are correct that we offer a two year warranty, however along with this there is a 10 year NHBC warranty on all our properties. I hope this is helpful. Best wishes, Naysha
1/5
As per my experience, there shouldn't be any sales advisor on that show home. She didn't answer my question as she refers to reading details on the website. It's common sense, the reason I booked that appointment, is that I couldn't get, a clear picture of the site plan and other details in terms of that particular plot. Totally a waste of time.
Hello Dharmalingam, I am sorry you were disappointed with our service at Monchelsea Park. Should you need any further information regarding Monchelsea Park please feel free to call Naysha on 01322 422325
5/5
We moved into our new Redrow home late 2021 and have been very impressed with Tommy, supervisor at the Monchelsea Park development. Credit where it is due! Tommy has a great handle on technical issues and made sure any problems we reported were swiftly dealt with during our settling-in period. Tommy's helpful attitude & oversight to get the job done is very commendable. Thanks Tommy for everything. You're a great asset to Redrow.
Hi Kingston, thank you for the great feedback I'll pass your comments along to Tommy; I'm sure he'll be thrilled. Many thanks, Kara :)
5/5
Rating only, no written review.
Thanks for taking the time to rate us Annette Sheer
5/5
Rating only, no written review.
Thanks for rating us Noscope Jedi
5/5
Rating only, no written review.
Thanks Staje Band
1/5
Perhaps you should check before asking for automatic feedback. Made the appointment to view development on Sunday no one was there. We called number, someone said they would come back to us as to what had happened and no one did And today get invitation to feedback as if we actually went on a viewing!
Hi William, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please get in touch if there is anything we can do for you to make this right. Best wishes, Stacey
5/5
My wife and I were warmly welcomed by Emma who provided the required PPE and introduced us to our “guide” Vee, who was knowledgeable, polite and helpful to whom we extend our appreciation .
Hey there, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! Andrew
4/5
Easy access to Ivel Gardens and good presentation process and Show home. Options of what is included or not in basic price was surprising -no flooring! - but overall very useful.
Hey there Mark, thanks so much for sharing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Andrew
5/5
Fantastic customer service both by the site and sales team. Jackie and Suzie were brilliant! The quality of the build is lots better than other developers and the layout of the properties on offer are wonderful. Looking forward to reserving a property with Redrow very soon! Highly recommend a visit to this wonderful site at Ivel Gardens, Stotfold!
Hey Johnny, thanks for taking the time out to leave us such a good review. It's great to read things like this. I'll pass your comments along to Jackie and Suzie; I'm sure they'll be thrilled. Many thanks, Andrew
5/5
The development is lovely, but the Redrow sales team are absolutely amazing. Suzie went above and beyond, spending time explaining the process of buying a new build and was more than happy answer all our questions - she even arranged for us to pop over to another site and we the show home we wanted to see. Really enjoyed the experience and cannot wait to buy our new home at Ivel Gardens.
Hey Neco, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. I'll pass your comments along to Suzie; I'm sure she'll be thrilled. Wishing you all the best in your new home! Many thanks, Emma
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Ellesmere Port has the most, with 130 reviews rated 4.0 out of 5, followed by Woodford with 106.
The 64 Redrow offices, by town: