5/5
Rating only, no written review.
Agent replied Β· 11 June 2024
Hi Rajan Sivaraj, thanks so much for the rating!οΏ½

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2,204 reviews across 64 offices and 2 platforms
Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Banbury, Nuneaton, Nantwich, Swindon, Witham, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Penyffordd, Rugby, Yapton, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Liverpool (two offices), Lowton, Rotherham, Littlehampton, Hersden, Sawston, Berkeley, Ingatestone, Swanscombe, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,204 reviews on two platforms, rated 4.2 out of 5 overall.
Redrow's 64 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hi Rajan Sivaraj, thanks so much for the rating!οΏ½
5/5
Lovely development, the houses are presented very well
Hi Simon, great feedback and thank you for taking the time to leave your review. We hope you have a great day! Deb
5/5
Even after 12 months post moving in.. Redrow site team super helpful and supportive - Many thanks Mark Hulse π β¦
Morning Neil, thank you so much for your review. Team Kingsbourne, especially Mark, will be thrilled. I will ensure your message is passed on. Best wishes, Caroline
5/5
Very informative and enjoyable meeting. All my questions were answered including those that I'd forgotten to ask.
Thanks so much for your review, the sales team at Kingsbourne will be thrilled with this. If you need any further assistance please let us know. Best wishes, Caroline
5/5
Recently purchased my new Redrow house on Kingsbourne , the Sales Team were amazing and nothing was too much trouble , Simon & Carol made my move seamless , all i can do is say a massive thanks to them both , Redrow are lucky to have them .
Hi Nigel, thank you for your kind review; we are happy to pass along your comments to the team here at Kingsbourne especially Simon and Carol. They will be so thrilled to know they helped to make your move as stress free as possible, have a good day, Deb
5/5
Great job by the sales team and Kirsty for hosting the welcome party at Kingsbourne. Nice to meet some of our neighbours in person before we move in and to have further questions answered too.
Hi Ryan, we are very happy to have provided you with such a positive experience! I am more than happy to pass along your comments to the team and thank you for taking the time to leave a review, with best wishes, Deb
5/5
Just like to give a great big shout out to the site team on Kingsbourne. Thank you so much for the prompt and to be fair prompt is an understatement I sent an email this morning about a broken toilet and it was sorted and fixed before lunch. To be fair since we moved into our gorgeous Red Row home in September we have nothing but praise for the whole team. Special Thanks to Mark Hulse ππ
Hi Helen, thank you so much for your review. I will pass on your comments to the whole team as I know they will be thrilled. Best wishes, Caroline
5/5
Rating only, no written review.
Thanks for rating us Daniel Shannon
1/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Brand new show homes opening soon for the next phase of the development.
5/5
Rating only, no written review.
Hi Kudakwashe Mukanganise, thanks so much for the rating!
5/5
Rating only, no written review.
Thanks for taking the time to rate us Mahnaz Siddiqui
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Thanks for the review Deniser
5/5
Was very welcoming at.the offices. Explained all about the sight. All questions we asked were clearly answered. Very pleasing girls.
Hi Narendra, it's great to hear you had such a positive experience at Water's Reach. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Angela
5/5
Very good. Sales person was highly professional. Took time to address all my queries. Very polite and made me welcome and valued. My best experience with Redrow so far look forward to future meetings
Hey there Neetish, thanks so much for sharing! If you have any further questions, please don't hesitate to reach out! Best wishes, Angela
4/5
Been here 4 years now, lovely development, but the state of Woods Road spoils it. This was brought up on here by another 9 months ago, and βreferred to constructorsβ, and Iβve emailed customer services several times, still no response. It needs surfacing, but thereβs never a response reference this specific issue. Disappointing. Itβs 3 months since I placed this review, signs of the road being surfaced within 6 months of my initial post are looking quite slim
1/5
Our Redrow home in Devon has been nothing but a nightmare. Water ingress, leaking bi-fold doors, cavity trays that are not performing, miss-sold products to name a few. The sales team start off nicely but then you being to notice that questions donβt always get answered, be careful buying and choosing upgrades and ensuring that you get what you paid for, we didnβt. The after sales service is shocking. We are living in a rental now as our house is not fit for purpose with defects existing for two and a half years without resolve. CEO loves to instruct their litigation team as soon as the heat is on. Watch out for the Redrow managers who might tell you to approach the NHBC when they should be sorting out issues themselves.
1/5
I bought a Redrow home and had so many problems. What Redrow wonβt tell you, is the quality of the build will be poor. The NHBC if you need them sides with the developer and not the buyer, so you have no protection if you should need it, check out Trust Pilot on NHBC. Also Redrow are able to buy 5 star reviews so donβt get hoodwinked into their reviews. You will have to pay a management fee, the company Redrow choose will be unregulated, loads of hidden charges and it wonβt be just cutting the grass you pay for either and it can keep going up and if you refuse to pay, they can takeaway your freehold to your house. In fact to save you loads of stress, buy an older house and steer right away from a new build. Redrow are as bad as them all, even though they will tell you differently. If you do go ahead, donβt use their solicitors, pay for a snagging company and prayπ₯Ή
1/5
Redrow sales team start off pretty nice, you reserve your plot & look forward to the advertised βdream homeβ STOP!! Prior to legal completion we started to have concerns, the brickwork, then noticing evidence of water at ground level. We wrote straight away to Redrow, the NHBC & our conveyancing solicitor (prior to legal completion), we got a written undertaken from their construction manager telling us that it would meet NHBC standards. This very undertaking reassured us to complete - worst decision ever!! 2.5 years in and we are now living in a rental, our ground floor has water ingress, the RH levels are ridiculous over & above normal. It is leaking water from bi-fold doors, cavity trays not performing, miss-sold products & so much stress you wouldnβt believe or ever want. This is just the start of our issues. Iβve been actively addressing issues with Parliament & for the benefit of everyone hoping that justice can be done in the future for those wanting to still purchase a new build. From personal experience I wonβt ever look again at Redrow as a company, they have lacked integrity towards us and in our opinion will not support you when things go wrong. Expect little and you might not be disappointed.
1/5
Redrow start off lovely and canβt do enough for you. Once youβve bought your house they ignore emails, they withdraw from engaging and when you actually find out how bad your house isβ¦. You wonβt get anything from them. Best betβ¦. Either donβt buy Redrow or get a professional survey within your first two weeks and get a solicitor involved. Problems with flooding gardens, brick work not up to scratch, floor levels out on side of the room to the other, kitchens not fitted correctly, doors not fitted right, drains meant to take water away from the property donβt actually take water awayβ¦! Roof tiles not fitted correctly and the first gust of wind and they all come off. Redrow then blame storm damage and donβt fix it. AVOID AVOID AVOIDβ¦! DO NOT SPEND MONEY WITH REDROW HONES ANYWHERE IN THE COUNTRYβ¦!
5/5
I work on this site as a sub contractor and I can not praise it enough. Though it's had its ups and downs with management they have finally found a team that is brilliant at what they do and the site now flows superbly. Top site keep it up!
Hello, thanks again for taking the time out to leave us such a good review. It's great to read things like this. Best wishes, Hannah
5/5
Rating only, no written review.
Hi Frank Cattel, thanks so much for the rating!οΏ½
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Ellesmere Port has the most, with 130 reviews rated 4.0 out of 5, followed by Woodford with 106.
The 64 Redrow offices, by town: