Trusted Agent profile Β· Gloucestershire, Surrey, Oxfordshire and more

Andrews Estate Agents reviews in Clifton, London, Downend and 35 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

8,833 reviews across 46 offices and 2 platforms

www.andrewsonline.co.uk

Andrews Estate Agents has 46 offices, in Clifton, London (seven offices), Downend, Southville, Bath (two offices), Gloucester, Cheltenham, Worcester Park, North Cheam, Morden (two offices), Tunbridge Wells, Longwell Green, Barnet, Headington, Purley, Sidcup, Horley, Orpington, Redhill, Keynsham, Carshalton, Stroud, Yate, Tewkesbury, Westbury On Trym, Mitcham, Bishops Cleeve, Hastings, Leckhampton, Oxford, Sevenoaks, Witney, Abingdon-on-Thames, Cowley, Sparkhill, Newbridge, Charlton Kings and Bexhill On Sea (Gloucestershire, Surrey, Oxfordshire, Bristol, Somerset, Kent, East Sussex, Greater London, Hertfordshire and West Midlands). Together they have 8,833 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

8,832

Reviews on Google

All 46 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 46 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Andrews Estate Agents's 46 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Andrews Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We've been delighted by the quality service provided by Shannon and the team at Andrews on the Bath Road. They have been more than happy to help us with our queries along the way and have ensured the process is smooth. Thanks again Shannon for all your help.

Sarah Β· 22 July 2026 Β· Andrews Estate Agents Cheltenham

Agent replied Β· 22 August 2026

Dear Sarah, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Shannon and our team. Your satisfaction is our priority, and we're glad we could assist you smoothly. We appreciate your support and look forward to serving you again. Best wishes , Lisa

5/5

Google

I had a really positive experience with the team throughout the process of securing my rental property. Greg and Ella especially were professional, friendly, and incredibly efficient from start to finish. Communication was excellent, they moved quickly whenever action was needed, and they made what can often be a stressful process feel straightforward and well managed. Oth Greg and Ella were approachable and helpful, and nothing ever seemed too much trouble. I genuinely felt supported throughout the process and would have no hesitation in recommending them to anyone looking to rent a property. Thank you for making everything so smooth and stress-free.

Rob Β· 22 July 2026 Β· Andrews Estate Agents Stroud

Agent replied Β· 22 August 2026

Hi Rob, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Ella. Your recommendation means a lot to us. We're glad we could make the process smooth and stress-free for you. Best wishes , Lisa

5/5

Google

Rented with Andrews recently. Eva was fantastic, checked out a couple of properties and eventually found one that was suitable. But throughout the whole process Eva was really helpful and understanding. Highly recommend

Adam Β· 22 July 2026 Β· Andrews Estate Agents Tewkesbury

Agent replied Β· 22 August 2026

Hi Adam, thank you for your wonderful review! We're thrilled to hear Eva provided such a helpful experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Lisa

5/5

Google

Thank you Eva for making our tenancy and onboarding process as smooth as possible, always being available when we needed and being great at keeping us in the loop.

Tatum Β· 22 July 2026 Β· Andrews Estate Agents Tewkesbury

Agent replied Β· 22 August 2026

Dear Tatum , Thank you for your wonderful feedback! We're thrilled to hear that Eva made your tenancy and onboarding process smooth. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

5/5

Google

Thank you so much Eva for helping us through our first renting process. Eva made this process really easy and was always at the other end of the phone if we needed her. I couldn't recommend Andrews enough! Thank you so much 😊 …

Kiera Β· 22 July 2026 Β· Andrews Estate Agents Tewkesbury

Agent replied Β· 22 August 2026

Hi Kiera, thank you for your wonderful feedback! We're thrilled to hear that Eva made your first renting experience smooth and easy. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. 😊 …

5/5

Google

I had a really positive experience with the team throughout the process of securing my rental property. In particular Greg and Ella were professional, friendly, and incredibly efficient from start to finish. Communication was excellent, they moved quickly whenever action was needed, and they made what can often be a stressful process feel straightforward and well managed. Both Greg and Ella were approachable and helpful, and nothing ever seemed too much trouble. I genuinely felt supported throughout the process and would have no hesitation in recommending them to anyone looking to rent a property. Thank you for making everything so smooth and stress-free.

Rob Β· 22 July 2026 Β· Andrews Estate Agents Gloucester

Agent replied Β· 22 August 2026

Hi Rob , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Ella. Your recommendation means a lot to us. We're glad we could make the process smooth and stress-free for you. Best wishes , Lisa

5/5

Google

A great service from Sarah Robinson, thank you :) Sarah has a friendly and professional approach. Knowledgeable and caring in her role and has been a pleasure to deal with. She's an asset to the company. In general the whole lettings team is a pleasure to deal with, always smiling and professional. Thank you to you all :)

Karen Β· 22 July 2026 Β· Andrews Estate Agents Gloucester

Agent replied Β· 22 August 2026

Dear Karen, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah and our lettings team. Your kind words mean a lot to us. We look forward to serving you again in the future! Best regards, Andrews Gloucester.

5/5

Google

Andrew’s has been an amazing company to work with, however all the credit goes to Ella our estate agent who has been phenomenal with her customer service by making sure we get all the details we need as soon as possible and supported us through the whole process with quick responses explaining everything that we needed to know, helping with our decision making and offering up as many options as possible.

Oskar Β· 22 July 2026 Β· Andrews Estate Agents Gloucester

Agent replied Β· 22 August 2026

Thank you, Oskar, for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you so effectively. We appreciate your support and look forward to serving you again in the future.

5/5

Google

Andrews has been great to work with as a first-time renter. In particular, a massive thank you to Ella, who kept me and my partner updated throughout the process and replied to any questions we had very quickly! She was easy to talk to and helped us so much in finding the perfect flat.

Chloe Β· 22 July 2026 Β· Andrews Estate Agents Gloucester

Agent replied Β· 22 August 2026

Hi Chloe May-Louise, thank you for your wonderful review! We're thrilled to hear about your positive experience with Ella and our team. We're glad we could help you find the perfect flat. If you need anything in the future, feel free to reach out. Best wishes!

5/5

Google

Ella provided an excellent service throughout the whole process. She was friendly, approachable, and always happy to help, making everything straightforward and stress-free. Her communication was outstanding, keeping me updated at every stage, and any queries I had were answered promptly and efficiently. Ella was professional, responsive, and a pleasure to deal with from start to finish. I would highly recommend her to anyone looking for a reliable and efficient service.

Jonathan Β· 22 July 2026 Β· Andrews Estate Agents Gloucester

Agent replied Β· 22 August 2026

Thank you, Jonathan, for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your recommendation means a lot to us, and we're glad she could make the process stress-free for you. We look forward to assisting you again in the future!

5/5

Google

Stop wait a minute can we give it up for Ella and Shannon!!! I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey! The whole process was quick and simple, and they both kept me updated throughout, which I really appreciated. They are amazing people, and I would definitely recommend them. Thank you once again for all your help!

AlexisA Β· 22 July 2026 Β· Andrews Estate Agents Gloucester

Agent replied Β· 22 August 2026

Dear Alexis , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella and Shannon. Your recommendation means a lot to us. Wishing you all the best on your new journey! Best wishes , Lisa

1/5

Google

Don't want to lose any more time on this bunch so I'll keep it short and sweet: 1 star because we did actually manage to move into our rental property. Look elsewhere. Edit: I've had "cheeky" email from the agency asking for a review. I wasn't going to review them as a wise person once told me, if you can't say anything good, then say nothing at all. But seeing as I was asked so nicely....

Pete Β· 22 July 2026 Β· Andrews Estate Agents Gloucester

Agent replied Β· 22 August 2026

Thank you for taking the time to discuss your concerns with us directly. We're pleased we were able to speak with you and address the issues you raised. We value all feedback as it helps us improve the service we provide, and we appreciate you giving us the opportunity to put things right.

5/5

Google

Absolute pleasure to deal with as a company. Shannon has been especially helpful throughout the process from showing me the property to answering and sorting any queries I had in a kind, speedy and professional manner. Top quality.

Mark Β· 22 July 2026 Β· Andrews Estate Agents Gloucester

Agent replied Β· 22 August 2026

Thank you, Mark, for your wonderful feedback! We're thrilled to hear about your positive experience with Shannon and our team. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Have been using Andrew’s in Barnet for years and the team are amazing, Tara, Lorna and Monika are very helpful , quick to respond to queries. All very professional.

Sarah Β· 22 July 2026 Β· Andrews Estate Agents Barnet

Agent replied Β· 22 August 2026

Thank you, Sarah, for your wonderful review! We're thrilled to hear that Tara, Lorna, and Monika have been so helpful and professional. Your continued support means a lot to us at Andrews Barnet. Looking forward to assisting you in the future!

5/5

Google

We recently rented a property through Andrew’s Kingsbury. Lorna made the entire process incredibly smooth and stress-free. From the initial viewings to collection of keys, Lorna was professional, helpful, and always quick to answer our questions. If you are looking for a brilliant, supportive and reliable estate agent. I highly recommend Andrew’s Kingsbury.

Patel Β· 22 July 2026 Β· Andrews Estate Agents Barnet

Agent replied Β· 22 August 2026

Thank you, Patel , for your wonderful review! We're thrilled to hear that Lorna made your experience smooth and stress-free. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new property! Best wishes , Lisa

5/5

Google

When I deal with a member of staff from Andrews Monika is always very helpful and well organised. She always makes all instructions clear and follows everything up to ensure everything sails smoothly. Highly recommend Monika Lami for her hard work and dedication.

Serkan Β· 22 July 2026 Β· Andrews Estate Agents Barnet

Agent replied Β· 22 August 2026

Thank you, Serkan, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Her dedication and professionalism are truly valued. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

Monika. I had dealt with Monika from May 2018. Monika was ever so helpful when dealing with maintenance issues and contract renewals. Monika was extremely helpful and professional in her duty of care as a tennant.

Joe Β· 22 July 2026 Β· Andrews Estate Agents Barnet

Agent replied Β· 22 August 2026

Dear Joe , Thank you for your wonderful feedback about Monika. We're thrilled to hear about your positive experience with her. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

5/5

Google

Andrew’s lettings have been amazing with helping me find an apartment . Serap , was amazing and guided me through the entire process of finding and doing the paperwork flawlessly .

Dharaneswar Β· 22 July 2026 Β· Andrews Estate Agents Sidcup

Agent replied Β· 22 August 2026

Thank you, Dharaneswar, for your wonderful feedback! We're thrilled to hear that Serap provided excellent service and made the process seamless for you. We appreciate your support and look forward to assisting you in the future. Best wishes , Lisa

5/5

Google

We had a viewing with Serap, and she was excellent. She was friendly, professional, and very knowledgeable. She answered all of our questions and made the whole process smooth and enjoyable. We really appreciated her help and would highly recommend her. with Serap

Ezekiel Β· 22 July 2026 Β· Andrews Estate Agents Sidcup

Agent replied Β· 22 August 2026

Thank you, Ezekiel, for your wonderful feedback! We're thrilled to hear that Serap provided you with such a positive experience. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

We rented a property with Andrew's and we recommend serap lettings consultant

Dorcas Β· 22 July 2026 Β· Andrews Estate Agents Sidcup

Agent replied Β· 22 August 2026

Dear Dorcas , Thank you for your wonderful review and recommendation! We're thrilled to hear about your positive experience with Serap, our lettings consultant. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best wishes , Lisa

5/5

Google

I had an amazing experience with Serap and the rest of the team at Andrews. They were very helpful and quick with sorting out all the paperwork. I had a great experience sorting out my tenancy with them.

Shivam Β· 22 July 2026 Β· Andrews Estate Agents Sidcup

Agent replied Β· 22 August 2026

Thank you, Shivam, for your wonderful review! We're thrilled to hear about your positive experience with Serap and our team. Your satisfaction is our priority, and we're glad we could assist you efficiently. If you need any further assistance, feel free to reach out. Best wishes , Lisa

1/5

Google

Tried to simply get viewing and was constantly put on hold or told they'd call me back, not once did I speak to anyone for more than 2 minutes before being told they'd "call me back". Never got a call back.

Alexander Β· 22 July 2026 Β· Andrews Estate Agents Sidcup

Agent replied Β· 22 August 2026

We’re really sorry to hear you’re not satisfied with the service you have received. This falls below our expectations and we would like to understand more so we can resolve this for the future. Please contact the Lettings Manager of this branch (Jonathan Claustres) at jclaustres@andrewsonline.co.uk so that he can conduct a full investigation into your concerns and respond to you in full.

5/5

Google

I had a great experience working with Serap in finding my new property. She was very helpful from the very beginning, from viewing the property right through to finalising the contract. She is very diligent and excellent in her work and made the whole process very smooth!

Sandith Β· 22 July 2026 Β· Andrews Estate Agents Sidcup

Agent replied Β· 22 August 2026

Thank you, Sandith, for your wonderful review! We're thrilled to hear about your positive experience with Serap. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your feedback and look forward to assisting you in the future! Best wishes , Lisa

5/5

Google

I had a great experience working with Serap to organise an apartment for rent. She was very calm, patient, and understanding throughout the whole process. She took the time to explain everything clearly and was always happy to answer my questions. Her professionalism and friendly attitude made the experience much less stressful. I really appreciate all her help and would highly recommend her to anyone looking for excellent service.

Aniket Β· 22 July 2026 Β· Andrews Estate Agents Sidcup

Agent replied Β· 22 August 2026

Dear Aniket Sharma, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Serap. Your kind words and recommendation mean a lot to us. We look forward to assisting you again in the future. Best regards, Andrews Orpington Team

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Questions about Andrews Estate Agents

How many reviews does Andrews Estate Agents have?

Andrews Estate Agents has 8,833 reviews across its 46 offices, rated 4.7 out of 5 overall: 8,832 on Google, 1 on View Agents.

Which Andrews Estate Agents office has the most reviews?

Clifton has the most, with 582 reviews rated 4.6 out of 5, followed by London (266-288 Streatham High Road) with 481.

Where are the Andrews Estate Agents offices?

The 46 Andrews Estate Agents offices, by town:

Has Andrews Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, London won Gold; Andrews Estate Agents, London won Gold; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent; Andrews Estate Agents, Horley won Trusted Agent; Andrews Estate Agents, Purley won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent.

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