Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleWe've been delighted by the quality service provided by Shannon and the team at Andrews on the Bath Road. They have been more than happy to help us with our queries along the way and have ensured the process is smooth. Thanks again Shannon for all your help.
Sarah Β· 22 July 2026 Β· Andrews Estate Agents Cheltenham
Agent replied Β· 22 August 2026
Dear Sarah,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Shannon and our team. Your satisfaction is our priority, and we're glad we could assist you smoothly. We appreciate your support and look forward to serving you again. Best wishes , Lisa
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5/5
GoogleI had a really positive experience with the team throughout the process of securing my rental property. Greg and Ella especially were professional, friendly, and incredibly efficient from start to finish. Communication was excellent, they moved quickly whenever action was needed, and they made what can often be a stressful process feel straightforward and well managed.
Oth Greg and Ella were approachable and helpful, and nothing ever seemed too much trouble. I genuinely felt supported throughout the process and would have no hesitation in recommending them to anyone looking to rent a property.
Thank you for making everything so smooth and stress-free.
Rob Β· 22 July 2026 Β· Andrews Estate Agents Stroud
Agent replied Β· 22 August 2026
Hi Rob,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Ella. Your recommendation means a lot to us. We're glad we could make the process smooth and stress-free for you. Best wishes , Lisa
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5/5
GoogleRented with Andrews recently. Eva was fantastic, checked out a couple of properties and eventually found one that was suitable. But throughout the whole process Eva was really helpful and understanding. Highly recommend
Adam Β· 22 July 2026 Β· Andrews Estate Agents Tewkesbury
Agent replied Β· 22 August 2026
Hi Adam, thank you for your wonderful review! We're thrilled to hear Eva provided such a helpful experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Lisa
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5/5
GoogleThank you Eva for making our tenancy and onboarding process as smooth as possible, always being available when we needed and being great at keeping us in the loop.
Tatum Β· 22 July 2026 Β· Andrews Estate Agents Tewkesbury
Agent replied Β· 22 August 2026
Dear Tatum ,
Thank you for your wonderful feedback! We're thrilled to hear that Eva made your tenancy and onboarding process smooth. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
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5/5
GoogleThank you so much Eva for helping us through our first renting process. Eva made this process really easy and was always at the other end of the phone if we needed her. I couldn't recommend Andrews enough! Thank you so much π β¦
Kiera Β· 22 July 2026 Β· Andrews Estate Agents Tewkesbury
Agent replied Β· 22 August 2026
Hi Kiera, thank you for your wonderful feedback! We're thrilled to hear that Eva made your first renting experience smooth and easy. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. π β¦
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5/5
GoogleI had a really positive experience with the team throughout the process of securing my rental property. In particular Greg and Ella were professional, friendly, and incredibly efficient from start to finish. Communication was excellent, they moved quickly whenever action was needed, and they made what can often be a stressful process feel straightforward and well managed.
Both Greg and Ella were approachable and helpful, and nothing ever seemed too much trouble. I genuinely felt supported throughout the process and would have no hesitation in recommending them to anyone looking to rent a property.
Thank you for making everything so smooth and stress-free.
Rob Β· 22 July 2026 Β· Andrews Estate Agents Gloucester
Agent replied Β· 22 August 2026
Hi Rob ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Ella. Your recommendation means a lot to us. We're glad we could make the process smooth and stress-free for you. Best wishes , Lisa
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5/5
GoogleA great service from Sarah Robinson, thank you :) Sarah has a friendly and professional approach. Knowledgeable and caring in her role and has been a pleasure to deal with. She's an asset to the company. In general the whole lettings team is a pleasure to deal with, always smiling and professional. Thank you to you all :)
Karen Β· 22 July 2026 Β· Andrews Estate Agents Gloucester
Agent replied Β· 22 August 2026
Dear Karen, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah and our lettings team. Your kind words mean a lot to us. We look forward to serving you again in the future! Best regards, Andrews Gloucester.
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5/5
GoogleAndrewβs has been an amazing company to work with, however all the credit goes to Ella our estate agent who has been phenomenal with her customer service by making sure we get all the details we need as soon as possible and supported us through the whole process with quick responses explaining everything that we needed to know, helping with our decision making and offering up as many options as possible.
Oskar Β· 22 July 2026 Β· Andrews Estate Agents Gloucester
Agent replied Β· 22 August 2026
Thank you, Oskar, for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you so effectively. We appreciate your support and look forward to serving you again in the future.
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5/5
GoogleAndrews has been great to work with as a first-time renter. In particular, a massive thank you to Ella, who kept me and my partner updated throughout the process and replied to any questions we had very quickly! She was easy to talk to and helped us so much in finding the perfect flat.
Chloe Β· 22 July 2026 Β· Andrews Estate Agents Gloucester
Agent replied Β· 22 August 2026
Hi Chloe May-Louise, thank you for your wonderful review! We're thrilled to hear about your positive experience with Ella and our team. We're glad we could help you find the perfect flat. If you need anything in the future, feel free to reach out. Best wishes!
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5/5
GoogleElla provided an excellent service throughout the whole process. She was friendly, approachable, and always happy to help, making everything straightforward and stress-free. Her communication was outstanding, keeping me updated at every stage, and any queries I had were answered promptly and efficiently. Ella was professional, responsive, and a pleasure to deal with from start to finish. I would highly recommend her to anyone looking for a reliable and efficient service.
Jonathan Β· 22 July 2026 Β· Andrews Estate Agents Gloucester
Agent replied Β· 22 August 2026
Thank you, Jonathan, for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your recommendation means a lot to us, and we're glad she could make the process stress-free for you. We look forward to assisting you again in the future!
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5/5
GoogleStop wait a minute can we give it up for Ella and Shannon!!!
I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey!
The whole process was quick and simple, and they both kept me updated throughout, which I really appreciated. They are amazing people, and I would definitely recommend them.
Thank you once again for all your help!
AlexisA Β· 22 July 2026 Β· Andrews Estate Agents Gloucester
Agent replied Β· 22 August 2026
Dear Alexis ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella and Shannon. Your recommendation means a lot to us. Wishing you all the best on your new journey! Best wishes , Lisa
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1/5
GoogleDon't want to lose any more time on this bunch so I'll keep it short and sweet: 1 star because we did actually manage to move into our rental property. Look elsewhere.
Edit: I've had "cheeky" email from the agency asking for a review. I wasn't going to review them as a wise person once told me, if you can't say anything good, then say nothing at all. But seeing as I was asked so nicely....
Pete Β· 22 July 2026 Β· Andrews Estate Agents Gloucester
Agent replied Β· 22 August 2026
Thank you for taking the time to discuss your concerns with us directly. We're pleased we were able to speak with you and address the issues you raised. We value all feedback as it helps us improve the service we provide, and we appreciate you giving us the opportunity to put things right.
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5/5
GoogleAbsolute pleasure to deal with as a company. Shannon has been especially helpful throughout the process from showing me the property to answering and sorting any queries I had in a kind, speedy and professional manner. Top quality.
Mark Β· 22 July 2026 Β· Andrews Estate Agents Gloucester
Agent replied Β· 22 August 2026
Thank you, Mark, for your wonderful feedback! We're thrilled to hear about your positive experience with Shannon and our team. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Best wishes , Lisa
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5/5
GoogleHave been using Andrewβs in Barnet for years and the team are amazing, Tara, Lorna and Monika are very helpful , quick to respond to queries. All very professional.
Sarah Β· 22 July 2026 Β· Andrews Estate Agents Barnet
Agent replied Β· 22 August 2026
Thank you, Sarah, for your wonderful review! We're thrilled to hear that Tara, Lorna, and Monika have been so helpful and professional. Your continued support means a lot to us at Andrews Barnet. Looking forward to assisting you in the future!
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5/5
GoogleWe recently rented a property through Andrewβs Kingsbury. Lorna made the entire process incredibly smooth and stress-free. From the initial viewings to collection of keys, Lorna was professional, helpful, and always quick to answer our questions.
If you are looking for a brilliant, supportive and reliable estate agent. I highly recommend Andrewβs Kingsbury.
Patel Β· 22 July 2026 Β· Andrews Estate Agents Barnet
Agent replied Β· 22 August 2026
Thank you, Patel , for your wonderful review! We're thrilled to hear that Lorna made your experience smooth and stress-free. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new property! Best wishes , Lisa
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5/5
GoogleWhen I deal with a member of staff from Andrews Monika is always very helpful and well organised. She always makes all instructions clear and follows everything up to ensure everything sails smoothly. Highly recommend Monika Lami for her hard work and dedication.
Serkan Β· 22 July 2026 Β· Andrews Estate Agents Barnet
Agent replied Β· 22 August 2026
Thank you, Serkan, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Her dedication and professionalism are truly valued. We appreciate your recommendation and look forward to assisting you again in the future.
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5/5
GoogleMonika.
I had dealt with Monika from May 2018.
Monika was ever so helpful when dealing with maintenance issues and contract renewals.
Monika was extremely helpful and professional in her duty of care as a tennant.
Joe Β· 22 July 2026 Β· Andrews Estate Agents Barnet
Agent replied Β· 22 August 2026
Dear Joe ,
Thank you for your wonderful feedback about Monika. We're thrilled to hear about your positive experience with her. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
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5/5
GoogleAndrewβs lettings have been amazing with helping me find an apartment . Serap , was amazing and guided me through the entire process of finding and doing the paperwork flawlessly .
Dharaneswar Β· 22 July 2026 Β· Andrews Estate Agents Sidcup
Agent replied Β· 22 August 2026
Thank you, Dharaneswar, for your wonderful feedback! We're thrilled to hear that Serap provided excellent service and made the process seamless for you. We appreciate your support and look forward to assisting you in the future. Best wishes , Lisa
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5/5
GoogleWe had a viewing with Serap, and she was excellent. She was friendly, professional, and very knowledgeable. She answered all of our questions and made the whole process smooth and enjoyable. We really appreciated her help and would highly recommend her. with Serap
Ezekiel Β· 22 July 2026 Β· Andrews Estate Agents Sidcup
Agent replied Β· 22 August 2026
Thank you, Ezekiel, for your wonderful feedback! We're thrilled to hear that Serap provided you with such a positive experience. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
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5/5
GoogleWe rented a property with Andrew's and we recommend serap lettings consultant
Dorcas Β· 22 July 2026 Β· Andrews Estate Agents Sidcup
Agent replied Β· 22 August 2026
Dear Dorcas ,
Thank you for your wonderful review and recommendation! We're thrilled to hear about your positive experience with Serap, our lettings consultant. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best wishes , Lisa
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5/5
GoogleI had an amazing experience with Serap and the rest of the team at Andrews. They were very helpful and quick with sorting out all the paperwork. I had a great experience sorting out my tenancy with them.
Shivam Β· 22 July 2026 Β· Andrews Estate Agents Sidcup
Agent replied Β· 22 August 2026
Thank you, Shivam, for your wonderful review! We're thrilled to hear about your positive experience with Serap and our team. Your satisfaction is our priority, and we're glad we could assist you efficiently. If you need any further assistance, feel free to reach out. Best wishes , Lisa
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1/5
GoogleTried to simply get viewing and was constantly put on hold or told they'd call me back, not once did I speak to anyone for more than 2 minutes before being told they'd "call me back". Never got a call back.
Alexander Β· 22 July 2026 Β· Andrews Estate Agents Sidcup
Agent replied Β· 22 August 2026
Weβre really sorry to hear youβre not satisfied with the service you have received. This falls below our expectations and we would like to understand more so we can resolve this for the future.
Please contact the Lettings Manager of this branch (Jonathan Claustres) at jclaustres@andrewsonline.co.uk so that he can conduct a full investigation into your concerns and respond to you in full.
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5/5
GoogleI had a great experience working with Serap in finding my new property. She was very helpful from the very beginning, from viewing the property right through to finalising the contract. She is very diligent and excellent in her work and made the whole process very smooth!
Sandith Β· 22 July 2026 Β· Andrews Estate Agents Sidcup
Agent replied Β· 22 August 2026
Thank you, Sandith, for your wonderful review! We're thrilled to hear about your positive experience with Serap. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your feedback and look forward to assisting you in the future! Best wishes , Lisa
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5/5
GoogleI had a great experience working with Serap to organise an apartment for rent. She was very calm, patient, and understanding throughout the whole process. She took the time to explain everything clearly and was always happy to answer my questions. Her professionalism and friendly attitude made the experience much less stressful. I really appreciate all her help and would highly recommend her to anyone looking for excellent service.
Aniket Β· 22 July 2026 Β· Andrews Estate Agents Sidcup
Agent replied Β· 22 August 2026
Dear Aniket Sharma,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Serap. Your kind words and recommendation mean a lot to us. We look forward to assisting you again in the future.
Best regards,
Andrews Orpington Team
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