Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleCathi and Marcus were absolutely outstanding throughout what turned into a very challenging and protracted sale of my flat.
Both of them were proactive, responsive and always willing to go the extra mile. They kept me informed every step of the way. I had massive problems with buyer's solicitors who were being unresponsive, unprofessional and obstructive.
Cathi’s and Marcus’s persistence and dedication made a huge difference, especially during the final stages when their efforts were instrumental in getting the sale over the line.
Thank you both for your exceptional service and support. It has been a pleasure working with you, and I wouldn't hesitate to recommend you to anyone looking to buy or sell a property.
RollingCadet4 · 25 July 2026 · Andrews Estate Agents Mitcham
Agent replied · 22 August 2026
Thank you, for your kind words and 5-star rating. We're thrilled Cathi and Marcus could assist you through the challenging sale. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out. Best wishes!
★★★★★ 5/5
GoogleThanks to Shannon and Jennie from the Clifton branch; they kept trying to help me with some of the check-in issues.
Vincal · 25 July 2026 · Andrews Estate Agents Clifton
Agent replied · 22 August 2026
Thank you, Vincal. Thank you for your five star rating. Best wishes , Lisa
★★★★★ 5/5
GoogleJames has been great during the process of us purchasing a property through Andrews. We unfortunately had a property fall through but within a matter of days, James had found another suitable property for us and showed us around on two separate occasions with both at short notice. He has been excellent with answering our queries and has always kept us in the loop with any news or developments.
Josh · 25 July 2026 · Andrews Estate Agents Longwell Green
Agent replied · 22 August 2026
Thank you, Josh, for your wonderful feedback! We're thrilled to hear about your positive experience with James. It's great to know he could assist you promptly and effectively. We appreciate your trust in Andrews Longwell Green and look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleI couldn’t speak more highly of the service, attention to detail and care Alex at Andrew’s Sevenoaks has shown whilst selling my property. He has kept
Me and my purchaser fully informed throughout and gone over and above my expectations. If I had another property to sell in the future I wouldn’t think twice about going back to Andrew’s and would specifically request Alex . Thank you
Sophie · 22 July 2026 · Andrews Estate Agents Sevenoaks
Agent replied · 22 August 2026
Dear Sophie,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Alex and our team. Your kind words and trust mean a lot to us. We look forward to assisting you again in the future.
Best regards,
Andrews Sevenoaks Team
★★★★★ 5/5
GoogleFrom the very beginning, the whole team made buying our first home feel as smooth and straightforward as possible. Everyone was friendly, approachable and always happy to help, making what can be a stressful process much easier to navigate.
Alex was absolutely meticulous from start to finish. His communication was outstanding, always keeping us updated and making sure nothing was left unanswered. Unfortunately, our solicitors were incredibly difficult to deal with, but Alex never let that slow things down. He was persistent, proactive and professional throughout, constantly chasing things up and ensuring the purchase kept moving forward.
Nothing ever seemed like too much trouble, and it genuinely felt like he cared about getting us into our new home rather than just closing another sale. His organisation, attention to detail and willingness to go the extra mile were second to none.
If anyone deserves a pay rise, it’s Alex. He is a huge asset to the company and the standard that every estate agent should aspire to.
Overall, the entire team were fantastic throughout the process. They were welcoming, knowledgeable and always quick to respond whenever we had questions. Buying a house can be overwhelming, but they made us feel supported every step of the way. I wouldn’t hesitate to recommend them to anyone looking to buy or sell a property. Thank you all for helping us get into our first home!
Cain · 22 July 2026 · Andrews Estate Agents Sevenoaks
Agent replied · 22 August 2026
Dear Cain ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Alex. Your kind words motivate us to continue providing exceptional service. Congratulations on your new home, and we appreciate your recommendation! Best wishes , Lisa
★★★★★ 5/5
GoogleSophia Antoniades was our Sales Consultant at Andrews and what can I say?… - she was absolutely PHENOMENAL! I do not use that word lightly and as someone who has very high standards, Sophia surpassed all my expectations. She was organised, engaged, enthusiastic and very switched on with all aspects of our sale. She was responsive to my emails and usually answered anything I sent the same day or at the very latest the next day. Her phone manner was always upbeat and positive and she instilled great confidence in me from the first day we met. As we all know, buying and selling a house is very stressful but Sophia kept my nerves calm and under control (I’m sure I was an absolute nightmare 🫣!). I honestly don’t know how I would have got through the whole process without her! Sophia is an absolute credit to the Sevenoaks branch and I can definitely see her going far. Well done and thank you Sophia! 😊
Gee · 22 July 2026 · Andrews Estate Agents Sevenoaks
Agent replied · 22 August 2026
Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Sophia. She's indeed a valuable member of our team. Your kind words mean a lot to us, and we’re glad she made your process smoother. We appreciate your support!
★★★★★ 5/5
GoogleSophia Antoniades has been absolutely fantastic! Her approach was very proactive and she always kept me informed as much as possible. Thanks to her being highly competent and knowledgeable, I always felt in safe hands. To top it all off, her delightfully joyful and friendly manner makes it a pleasure to be in contact with her. Thank you so much, Sophia!
Sylvia · 22 July 2026 · Andrews Estate Agents Sevenoaks
Agent replied · 22 August 2026
Dear Sylvia,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sophia. Her dedication and friendly approach truly make a difference. We appreciate your kind words and look forward to assisting you again in the future.
Best regards,
Andrews Sevenoaks Team
★★★★★ 5/5
GoogleAlex was fantastic throughout with my purchase. He worked hard chasing up Solicitors etc to speed through exchange and was always a friendly voice on the end of the phone. I really can’t fault his service, but one suggestion would be that Andrews rethink their choice of recommended solicitor as much of the frustration and delay stemmed from this side.
Ellie · 22 July 2026 · Andrews Estate Agents Sevenoaks
Agent replied · 22 August 2026
Thank you, Ellie, for your kind words about Alex. We're thrilled to hear about your positive experience. We appreciate your feedback regarding the recommended solicitor and will certainly take it into consideration. Your satisfaction is important to us. Best wishes , Lisa
★★★★★ 5/5
GoogleBrilliant service received from Duaa and Michelle from Andrews Southfields !
Daniel · 22 July 2026 · Andrews Estate Agents London (2a Replingham Road)
Agent replied · 22 August 2026
Dear Daniel ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa and Michelle. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleWe have worked with Michelle for about a year now and have never had a complaint. She is always a pleasure to speak to and work with, and prompt to handle any issues. 10/10 service, best property manager we have had. Thank you Michelle!
Daniel · 22 July 2026 · Andrews Estate Agents London (2a Replingham Road)
Agent replied · 22 August 2026
Thank you, Daniel, for your wonderful feedback! We're thrilled to hear about your positive experience with Michelle. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to continuing to serve you! Best wishes , Lisa
★★★★★ 5/5
GoogleMichelle was great and very helpful. I had a problem in my flat and she was very responsive and supportive in resolving it. As someone who is blind, having someone who understands my needs and is quick to respond is especially important. Michelle made me feel reassured and supported throughout the process. I really appreciate her kindness and excellent service.
FABIO · 22 July 2026 · Andrews Estate Agents London (2a Replingham Road)
Agent replied · 22 August 2026
Dear Fabio ,
Thank you for your wonderful feedback. We're thrilled to hear that Michelle provided the support you needed. Your satisfaction is our priority, and we're grateful for your kind words. We look forward to continuing to assist you. Best wishes , Lisa
★★★★★ 4/5
GoogleWe had a great experience working with Muhammad. He was incredibly helpful from our first viewing right through to securing our rental flat. He was patient, friendly, and always available to support us whenever we needed assistance. His professionalism and dedication made the whole process much easier, and we felt well looked after every step of the way. Thank you, Muhammad, for all your hard work, we would happily recommend you to family and friends.
K · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Thank you for your wonderful feedback. We're very happy to hear about your positive experience with Muhammad and appreciate your recommendation. Best wishes, Alison
★★★★★ 4/5
GoogleGreat service from Muhammad Arslan at Andrews Balham ✅
I had a frustrating start with another agent who didn’t reply or follow up. However when this property came back on the market, Muhammad Arslan took over and made all the difference.
He arranged the viewing, helped push for an earlier move-in date that suited me, and kept chasing all parties to make sure everything went through. Even after the deal was done, he still helped me resolve issues with the landlord.
Very professional, helpful and dedicated. I’m moving in tomorrow thanks to his support, highly recommended!
Mel · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Thank you, Mel, for your feedback. We're thrilled to hear about your positive experience with Muhammad. It's great to know he made a difference in helping secure the property for you. We appreciate your recommendation and look forward to assisting you in the future. Enjoy your new home! Alison
★★★★★ 5/5
GoogleMuhammad was fantastic throughout the entire rental process. From arranging the viewing to helping us secure our flat, he was professional, patient, and always willing to answer our questions. He never made us feel rushed and took the time to explain everything clearly. His communication was excellent, and he made what could have been a stressful experience feel smooth and straightforward. We really appreciate all of his help and would highly recommend Muhammad to anyone looking to rent a property.
Sunny · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Thank you, Sunny, for your wonderful feedback. It's lovely to hear about your positive experience with Muhammad, and it's great to know he made the rental process smooth for you. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new home! Best wishes, Alison
★★★★★ 5/5
GoogleAn honest and genuine letting agency, publishing properties true to form. We had Miss Duaa Khan from Balham office show us round a property and her calming and positive demeanour was unlike other ‘pushy’ experiences I have had. Would definitely recommend using this agency to look for your next home!
Daniel · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Dear Daniel ,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Duaa . Your recommendation means a lot to us. We look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleMiss Duaa Khan from the Balham office was fantastic throughout our viewing recently. She was friendly, professional and made us feel welcome from the moment we arrived. She took the time to answer all of our questions, knew the property well, and gave us plenty of time to look around without ever making us feel rushed. She was also really helpful in clearly explaining the next steps and the rental process with Andrews, which we really appreciated. Thank you again for all your help Duaa!
Olivia · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Dear Olivia,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa . Your satisfaction is our priority, and we're glad she made your viewing enjoyable. We appreciate your kind words and look forward to assisting you further. Best wishes , Lisa
★★★★★ 5/5
GoogleI had a great experience viewing a flat with Duaa Khan from Andrews. They were punctual, friendly, and really knowledgeable about the property and the local area. They answered all my questions honestly and never made me feel rushed. Highly recommend!
Tom · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Hi Tom,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Duaa Khan. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleMuhammad was fantastic throughout the entire process of helping me rent a new flat. He was consistently communicative, professional, and extremely helpful. He guided me through the entire application and referencing process and went the extra mile to sort everything out in less than a week, making sure everything was completed within my very tight time constraints. Overall, he made this an excellent, stress-free experience. I am very grateful for all of Muhammad’s help and would highly recommend Andrews.
Sara · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Thank you, Sara, for your wonderful feedback! We're thrilled to hear about your positive experience with Muhammad. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new flat , Lisa
★★★★★ 3/5
GooglePlease stop sending junk mail - I am not interested in letting my property
E · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Dear E L,
Thank you for your feedback. We apologize for any inconvenience caused by our mailings. Please reach out to jmatthews@andrewsonline.co.uk so we can ensure your preferences are updated to prevent future mailings. Best wishes , Jake
★★★★★ 5/5
GoogleMuhammed was amazing thoughout the entire process of letting a flat for us. His professionalism and kindness was greatly apprecited.
Caroline · 22 July 2026 · Andrews Estate Agents London (2/3 Balham Station Road)
Agent replied · 22 August 2026
Dear Caroline, thank you for your wonderful review! We're thrilled to hear about your positive experience with Muhammed. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes, Lisa
★★★★★ 5/5
GoogleSelling my family home was not something I was doing through choice, but through necessity, so the process was especially emotional for me. From my first meeting with Antoine, I felt that Andrews was the right estate agent to guide me through it.
As I live outside the country, much of the sale had to be managed from a distance. Antoine and Max were professional, knowledgeable and supportive throughout. They kept me well informed at every stage, from the viewings and selection of the buyer through to the structural survey, price negotiations and completion.
Their communication, patience and attention to detail made a difficult process feel much more manageable. I always felt that I was being advised fairly, treated with respect and kept in safe hands. My questions and additional requests were taken seriously, and the final outcome was both fair and successful.
I would highly recommend Andrews, and especially Antoine and Max, to anyone selling a property, particularly those going through the process for the first time, managing a sale from abroad or looking for an estate agent who combines professionalism with a genuine personal touch.
Tim · 22 July 2026 · Andrews Estate Agents Carshalton
Agent replied · 22 August 2026
Thank you, Tim, for your heartfelt review. We're delighted Antoine and Max could support you through this emotional process. Your recommendation means a lot to us, and we're grateful for your trust in Andrews Sutton. Best wishes , Lisa
★★★★★ 5/5
GoogleI have nothing but praise for Andrews, especially Antoine who ensured the whole process went without a hitch. Communication was excellent and I would certainly use their services again.
Linda · 22 July 2026 · Andrews Estate Agents Carshalton
Agent replied · 22 August 2026
Hi Linda, thank you for your wonderful review. It's great to hear about your positive experience with Antoine and our team. We look forward to assisting you again in the future. Best wishes, Alison
★★★★★ 5/5
GoogleWe dealt with Antoine Cefai at the Sutton branch with the sale of our house.From 1st contact in March 2025 Antoine contacted us monthly enquiring about our progress and offering advice.When we came to sell he gave excellent advice on how to proceed and kept us informed at all stages.Antoine was courteous,professional, and went beyond what we expected.We cannot praise him enough.
Shelagh · 22 July 2026 · Andrews Estate Agents Carshalton
Agent replied · 22 August 2026
Dear Shelagh ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Antoine at our Sutton branch. Your kind words and high rating mean a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleDealt with Antoine and Max who were both brilliant and answered all the questions I had as a first time buyer. Would definitely recommend dealing with them. Thank you!
B · 22 July 2026 · Andrews Estate Agents Carshalton
Agent replied · 22 August 2026
Thank you, for your wonderful feedback! We're thrilled to hear that Antoine and Max provided excellent service. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out. Best wishes , Lisa
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