Trusted Agent profile

Andrews Estate Agents reviews

4.7

★★★★★ Excellent

8,833 reviews across 46 offices and 2 platforms

www.andrewsonline.co.uk

Andrews Estate Agents has 8,833 reviews across 46 offices (Clifton, London, Downend, Southville, Bath, London, London, Gloucester, Cheltenham, Worcester Park, North Cheam, Morden, Tunbridge Wells, Morden, Longwell Green, Bath, Barnet, Headington, Purley, London, Sidcup, Horley, Orpington, Redhill, Keynsham, Carshalton, Stroud, Yate, Tewkesbury, Westbury On Trym, Mitcham, Bishops Cleeve, Hastings, Leckhampton, Oxford, Sevenoaks, Witney, Abingdon-on-Thames, Cowley, Sparkhill, Newbridge, Charlton Kings, London, Bexhill On Sea, London and London) and two platforms, rated 4.7 out of 5 overall. Andrews Estate Agents has the most, 582. Checked 9 October 2026.

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4.7 / 5

8,832

Reviews on Google

All 46 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 46 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Andrews Estate Agents's 46 offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Andrews Estate Agents. Each award is assessed separately from the review sites.

Latest reviews from every Andrews Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We had a fantastic experience purchasing our home, and a huge part of that was thanks to Nancy. From the very beginning, she made us feel relaxed and supported throughout our first home purchase! Nancy was always knowledgeable and able to answer our questions. If she didn’t have the information immediately, she was incredibly proactive and always came back to us with the answers promptly. She kept us updated every step of the way and also worked hard to chase and keep the sale moving, which really helped us complete as quickly as possible. Her professionalism, dedication, and friendly approach made the whole experience so much easier, and we always felt at ease knowing she was looking after everything. We would highly recommend Andrews estate agents and Nancy to anyone buying or selling a property.

Shannon · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Shannon Donovan, Thank you for your wonderful review! We're thrilled to hear about your fantastic experience with Nancy. Her dedication and professionalism are truly valued, and we're glad she made your home-buying journey smooth. We appreciate your recommendation and look forward to assisting you in the future. Best regards, Andrews Horley Team

5/5

Google

Nancy handled the sale of my property efficiently and professionally. Her communication was prompt and clear throughout the process, keeping me informed at every stage and answering any questions quickly. Everything went straightforwardly as planned. I would gladly recommend her services.

Simon · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Simon, for your wonderful feedback! We're thrilled to hear about your positive experience with Nancy. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Horley.

5/5

Google

We recently sold our house with Andrews and, after a slightly rocky start due to personnel changes, we were really pleased with the service we received. Special thanks to Becca who went above and beyond to get our sale over the line.

Annie · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Hi Annie, thank you for your kind words and understanding. We're thrilled you were pleased with our service, and we'll pass your thanks to Becca. Your feedback is invaluable to us. Best wishes in your new home!

5/5

Google

We recently sold our flat through Andrews Kingsbury and could not be happier with the service. From our first meeting, Benga was professional, honest and easy to talk to. He kept us informed at every stage of the sale and always replied quickly to our questions. Moving house is stressful and there were a few difficult issues which arose. Benga was very calm and helpful when things got tricky and we can't thank him enough for getting our sale over the line. Highly recommend.

Jane · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Jane McCall, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Benga and our team. Your recommendation means a lot to us. We're glad we could assist you through the process smoothly. Best wishes in your new home! Warm regards, Andrews Kingsbury Team

5/5

Google

The team at Andrews have been extremely helpful and professional throughout the process of buying our new home. Everyone on the team was fantastic, but Holly in particular went above and beyond to guide us through every step of the process. Her support, communication, and dedication made what could have been a stressful experience so much easier. We would highly recommend Andrews to anyone looking to buy or sell a home. Thank you to Holly and the entire team for all your hard work!

Rebecca · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Rebecca, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Holly. Your recommendation means a lot to us. We're delighted to have made your home-buying process easier. Best wishes , Lisa

5/5

Google

My wife Paty and I Matthew Watts give Jake and Emma 5 stars for their excellent help in helping us find a buyer and to negotiate a final price for our house.

Matthew · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Matthew and Paty, thank you for your wonderful review! We're thrilled to hear that Jake and Emma provided excellent service in finding a buyer and negotiating a great price for your house. Your satisfaction is our priority, and we appreciate your trust in us. Best wishes , Lisa

5/5

Google

Emily and Emma provided outstanding support throughout the sale of our property. Their professionalism, market knowledge, and negotiation skills were evident from day one. Beyond the excellent exchange figure we achieved, what impressed us most was their genuine commitment to getting the best possible outcome. These are exactly the kind of knowledgeable, dedicated professionals you want in your corner when selling a home. Highly recommended.

James · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, James, for your wonderful feedback! We're thrilled to hear about your positive experience with Emily and Emma. Their dedication and expertise are indeed invaluable. We appreciate your recommendation and are delighted to have been part of your successful property sale. Best wishes , Lisa

5/5

Google

I am happy to provide my unreserved recommendation for Emily Woodman and her team at Andrews property at Bear Flat Lettings, who has managed the reletting of my property. From the start, Emily with her team gave honest rental advice, local market knowledge and found well vetted tenants faster than I expected. All the viewing ,referencing and the legal paperwork were handled perfectly, efficiently and kept fully compliant During the letting process, communicating with Emily was always quick, clear and reliable. She dealt with enquiries, repairs and any issues, balancing fairness to tenants while protecting my property and interests as a landlord, I always knew exactly what was happening and had total peace of mind I would highly recommend Emily woodman; she is an absolute asset to her team at Andrew’s property lettings at Bear Flat

Mo · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Mo, for your wonderful review and recommendation! We're thrilled to hear about your positive experience with Emily and our team. Your satisfaction and peace of mind are our top priorities. We look forward to continuing to serve you in the future.

5/5

Google

As first-time buyers, we received a truly 5-star service from the Andrews Bear Flat branch in Bath. Emma Mussert was fantastic throughout the entire process, from the viewing to the exchange of contracts, acting as a steady link between all parties, keeping us updated, chasing the right people, and always being flexible and supportive. A big thank you as well to Keith and Aaron for their professionalism and help. We highly recommend the whole team!

Elina · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Elina, for your wonderful review! We're thrilled to hear about your positive experience with Emma, Keith, and Aaron. Your recommendation means a lot to us, and we're delighted to have been part of your first home-buying journey. Best wishes in your new home , Lisa

5/5

Google

I’ve just completed the process of moving and it was very easy thanks to andrew’s, specifically Ella. I had struggles with other companies however Ella made me and my roommate aware of everything and made us very comforted in our decision. Do not regret it!

Aaliyah · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Aaliyah, for your wonderful feedback! We're thrilled to hear that Ella made your moving process smooth and comforting. Your satisfaction is our priority, and we're grateful for your trust in us. If you need anything else, feel free to reach out. Best wishes , Lisa

5/5

Google

Andrew property staffs is very nice they helping a lots and also grateful behaviour they have Good luck

Prachi · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Prachi, for your wonderful review! We're thrilled to hear that our staff's helpfulness and behavior made a positive impact. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes, Andrews Barnet.

5/5

Google

Andrews recently let my property. The entire team at Orpington worked in a thorough and coordinated way on my behalf. A special shout out for Serap who oversaw the entire process. Serap was professional, efficient, tenacious and diligent in her work on my behalf. Demonstrating strong knowledge of the market and legal process. Her communication skills were excellent and I would recommend Serap and the Orpington team without reservation. Karen and Steve

Karen · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Karen and Steve, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our Orpington team, especially Serap. Your kind words and recommendation mean a lot to us. We look forward to assisting you again in the future. Best regards, Andrews Orpington Team

1/5

Google

I would like to share my experience with Andrews Orpington lettings. I vacated my rental with Andrews in March and have only just received back the majority of my deposit after an absolutely awful time at a property that was never fit for rental. Anybody considering renting with Andrews should be aware that in your hour of need, when water is pouring through the roof your call will not be answered, or returned. Do not trust Andrews to act in your best interests.

Simon · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Simon , thank you for your feedback. We are disappointed to hear about your experience, as our Orpington team acted as quickly as possible to resolve your emergency maintenance issue. We also aimed to provide clear communication throughout the deposit return process. Our Branch Manager, who personally assisted you, was surprised by this review as he was unaware of any ongoing frustrations. We take all feedback seriously and would welcome the opportunity to discuss this with you directly to see how we can resolve any remaining concerns. Please email me at nsimpson@AndrewsOnline.co.uk so we can investigate further.

5/5

Google

Excellent experience working with SERAP OZKAYA. Navigating the letting process is usually a headache, but Serap was fantastic to deal with. She demonstrated a great deal of patience throughout the viewings and paperwork, keeping communication clear and prompt at all times. I really appreciate her hard work, dedication, and calm approach. A truly 5-star service.

Rahul · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Rahul , Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with Serap Ozkaya. Your kind words about her patience and dedication mean a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Although James was acting on behalf of the seller we were extremely pleased with his positive attitude and he was always willing to help us when we needed some assistance or clarification. We can’t praise him highly enough and always felt in safe hands.

Neil · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Neil , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with James. Your satisfaction is our priority, and we're glad you felt supported throughout the process. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa

5/5

Google

We have recently dealt with Lisa on the sale of our property, She has been great to deal with, very professional and helpful.

Gary · 1 August 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Gary, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa. Your satisfaction is our priority, and we appreciate your trust in Andrews Southville. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

I dealt directly with Sophia throughout the entire purchase process. From start to finish, she was friendly, professional and incredibly helpful. Most importantly, I always felt she balanced my interests with those of the seller perfectly, helping to keep the transaction moving while ensuring both sides felt listened to. What initially looked like a straightforward and quick purchase ended up having plenty of twists and turns along the way. Throughout it all, Sophia's communication was always timely, she was proactive in keeping me updated, and it was easy to agree the next steps and a way forward. I genuinely felt that Sophia cared about achieving the best outcome for everyone involved. She helped make what could have been a very stressful process feel much more manageable, and I wouldn't hesitate to recommend her to anyone buying or selling a property.

Sophie · 25 July 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Sophie, for your wonderful feedback! We're thrilled to hear about your positive experience with Sophia. Your kind words truly motivate us. We're glad she could make the process smoother for you. We appreciate your recommendation and look forward to assisting you in the future!

5/5

Google

Khush at Andrews Sutton was very helpful and on call for any issues we came across. Keeping us updated and stress free.We couldn’t have wished for a better service.

Julie · 25 July 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Julie, for your wonderful feedback! We're thrilled to hear that Khush provided you with excellent service and kept you stress-free. Your satisfaction is our priority, and we look forward to assisting you again in the future.

5/5

Google

Great experience with Lorna and Tara, they have been very helpful and supportive throughout

Tiago · 25 July 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Hi Tiago, thank you for your wonderful review! We're thrilled to hear that Lorna and Tara provided you with such a positive experience. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Andrews Kingsbury Team.

5/5

Google

Alex handled a very tricky sale, got it over the line very professional would Definitely recommend over some the other rivals in the area

Jon · 25 July 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Jon, for your wonderful feedback! We're thrilled to hear Alex provided such professional service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.

5/5

Google

Me and my girlfriend needed to get a mortgage as rental costs were getting ridiculous. This was a daunting task as im in my 50s. Michael Doyle- Andrews mortgage broker, made things so easy with really useful advice. He got us a great mortgage too and worked hard to get our application through before interest hikes. I highly recommend

Phil · 25 July 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Phil, for your wonderful feedback! We're thrilled to hear that Michael made the mortgage process smooth for you and your girlfriend. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Owning a house was a dream my partner and i never thought would come true. Even when we started our journey we werent certain we would ever get here but our closing date is today on our dream forever home. Our advisor was Mike and he was ao friendly, helpful and patient with us the entire time. He kept us updated every step of the way, explained everything we diddnt understand with kindness and we felt secure at all times and even helped us with the tricky things like life insurance, talking us through the options we had and chasing iut solicitors for us when we were uncertain on timelines. Hopefully we will never have to get a house again and this will be our forever home, but i feel secure knowing andrews is on our side. Thank you so much to Michael and to March also who helped us.

Meg · 25 July 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Thank you, Meg, for your wonderful feedback! We're thrilled to have helped make your dream home a reality. Mike and March are delighted to hear your kind words. Wishing you many happy years in your new home!

5/5

Google

I have used Andrews for Sales and Letting and have found them to be the best there is. First I had only one property manged by them but now they manage both my properties. Lorna, Tara and Monica are all amazing but my special thanks and appreciation goes out to Lorna who always goes out of her way to help and arrange things for me which help with the smooth transition of tenants. Lorna you are a star. Monica and Tara also provide me with the best best support in regards to rules and compliance rules so I am always on top of things. Such a fantastic team. Hope to use them further.

Bushra · 25 July 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Bushra Ali, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Lorna, Tara, and Monica. Your kind words motivate us to continue providing excellent service. We look forward to assisting you further with your properties. Best regards, Andrews Barnet Team

5/5

Google

Great experience, Tara and Lorna have been very attentive and supportive throughout our moving process.

Tiago · 25 July 2026 · Andrews Estate Agents

Agent replied · 22 August 2026

Dear Tiago Soares, thank you for your wonderful review! We're thrilled to hear that Tara and Lorna made your moving process smooth and enjoyable. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best regards, Andrews Barnet Team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Andrews Estate Agents

How many reviews does Andrews Estate Agents have?

Andrews Estate Agents has 8,833 reviews across its 46 offices, rated 4.7 out of 5 overall: 8,832 on Google, 1 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Andrews Estate Agents office has the most reviews?

Andrews Estate Agents has the most, with 582 reviews rated 4.6 out of 5, followed by Andrews Estate Agents with 481.

Where are Andrews Estate Agents's offices?

Andrews Estate Agents, 158 Whiteladies Road BS8 2XZ; Andrews Estate Agents, 266-288 Streatham High Road SW16 1HS; Andrews Estate Agents, 12 Badminton Road BS16 6BQ; Andrews Estate Agents, 215 North Street BS3 1JH; Andrews Estate Agents, 1 Camden Road BA1 6BT; Andrews Estate Agents, 526 Kingsbury Road NW9 9HE; Andrews Estate Agents, 2/3 Balham Station Road SW12 9SG; Andrews Estate Agents, 5 Worcester Street GL1 3AJ; Andrews Estate Agents, 11 Bath Road GL53 7HG; Andrews Estate Agents, 50 Central Road KT4 8HY; Andrews Estate Agents, 532 London Road SM3 8HW; Andrews Estate Agents, 28 Crown Lane SM4 5BL; Andrews Estate Agents, 11 Grosvenor Road TN1 2AH; Andrews Estate Agents, 84 London Road SM4 5BA; Andrews Estate Agents, 87 Bath Road BS30 9DF; Andrews Estate Agents, 1 Princes Buildings George Street BA1 2EY; Andrews Estate Agents, 69 High Street EN5 5UR; Andrews Estate Agents, 101 London Road OX3 9AE; Andrews Estate Agents, 909-911 Brighton Road CR8 2BP; Andrews Estate Agents, 2a Replingham Road SW18 5LS; Andrews Estate Agents, 12 St Johns Parade High Street DA14 6ES; Andrews Estate Agents, 12-14 High Street RH6 7AY; Andrews Estate Agents, 300 High Street BR6 0NF; Andrews Estate Agents, 24 Station Road RH1 1PD; Andrews Estate Agents, 10 Temple Street BS31 1EG; Andrews Estate Agents, 40 High Street SM5 3AH; Andrews Estate Agents, 24 King Street GL5 3DE; Andrews Estate Agents, 84 Station Road BS37 4PH; Andrews Estate Agents, 128 High Street GL20 5JU; Andrews Estate Agents, 4 High Street BS9 3DU; Andrews Estate Agents, 5-7 Upper Green East CR4 2PE; Andrews Estate Agents, Church Road GL52 8RL; Andrews Estate Agents, Andrews Building Robertson Street TN34 1HY; Andrews Estate Agents, 176 Bath Road GL53 7NF; Andrews Estate Agents, 7 Elms Parade OX2 9LG; Andrews Estate Agents, 109 High Street TN13 1UP; Andrews Estate Agents, 26-28 Corn Street OX28 6BL; Andrews Estate Agents, 16 High Street OX14 5AX; Andrews Estate Agents, 59 Between Towns Road OX4 3LR; Andrews Estate Agents, 701 Stratford Road Sparkhill B11 4DN; Andrews Estate Agents, 43 Newbridge Road BA1 3HF; Andrews Estate Agents, 266 London Road GL52 6HS; Andrews Estate Agents, 362 Garratt Lane SW18 4ES; Andrews Estate Agents, 1 Sackville Road TN39 3JB; Andrews Estate Agents, 170 Putney High Street SW15 1RS; Andrews Estate Agents, 233 Lavender Hill SW11 1JR.

Has Andrews Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, London won Gold; Andrews Estate Agents, London won Gold; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent; Andrews Estate Agents, Horley won Trusted Agent; Andrews Estate Agents, Purley won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.