1/5
Bad practises and lack of professionalism.

Trusted Agent profile · Gloucestershire, Surrey, Oxfordshire and more
★★★★★
8,833 reviews across 46 offices and 2 platforms
Andrews Estate Agents has 46 offices, in Clifton, London (seven offices), Downend, Southville, Bath (two offices), Gloucester, Cheltenham, Worcester Park, North Cheam, Morden (two offices), Tunbridge Wells, Longwell Green, Barnet, Headington, Purley, Sidcup, Horley, Orpington, Redhill, Keynsham, Carshalton, Stroud, Yate, Tewkesbury, Westbury On Trym, Mitcham, Bishops Cleeve, Hastings, Leckhampton, Oxford, Sevenoaks, Witney, Abingdon-on-Thames, Cowley, Sparkhill, Newbridge, Charlton Kings and Bexhill On Sea (Gloucestershire, Surrey, Oxfordshire, Bristol, Somerset, Kent, East Sussex, Greater London, Hertfordshire and West Midlands). Together they have 8,833 reviews on two platforms, rated 4.7 out of 5 overall.
8,832
Reviews on Google
All 46 offices
1
Reviews on View Agents
All 46 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Andrews Estate Agents's 46 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Bad practises and lack of professionalism.
1/5
AVOID THIS ESTATE AGENTS! We tried purchasing a property from this branch twice and we lost out in survey fees due to poor professionalism and bad advise from their Sales Negoiators.
4/5
R. Lawlor, Lettings negotiator at Andrews lettings and management, Purley, I found to be a very professional and efficient representative of the company. Any problems or queries were resolved quickly and effectively.
5/5
Helpful and easy to deal with throughout the whole process.
Good afternoon John thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you. ,
5/5
I've let a number of properties through Andrews and they have always been very professional, efficient and easy to deal with. Definitely recommend.
Good afternoon Christine thank you for leaving us such a great review. ,
5/5
Throughout this letting process, Emmanuel has been amazing. He made sure that I understood everything thoroughly from the start at the registering process. In my search, I have found that the other agents avoided showing me properties because of my lack of the English language. In this case, Emmanuel was more than willing to meet with me and my interpreter to make the whole process easy. I didn’t feel rushed at any point, nor did I feel at a disadvantage. Even after I had moved in, Emmanuel was still willing to help me to set up the bills in my name etc. I will definitely be coming back to Emmanuel at the end of this tenancy to help me to find another property. I greatly appreciate the service I received.
Good afternoon Ewa thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible. ,
5/5
Our search was happily a very short one with Marcus - he went out of his way to show us the perfect property that had not yet even gone on to the market. The location, size and price were all spot on. We decided immediately to make an offer, and from that point through to moving in, Marcus made the whole process simple and stress-free, making sure our requests to the landlord were all fulfilled. When we arrived at the property on move-in day, we even had the great surprise that the landlord had fitted new carpets throughout the property, which was beyond what we had even requested. We would not hesitate to recommend Marcus and Andrews to anyone.
Good afternoon Robert thanks for leaving us a review! We’re glad to hear that we were able to help you out with the whole moving process. ,
5/5
Professional, efficient and pleasant. I can't thank Andrews enough for the excellent service during the somewhat lengthy sale of my flat, in particular Julia Garrod and Richard Kerpner made the process a lot less stressful. I would certainly use Andrews Clifton Sales and Rental services again and wholeheartedly recommend them. Thanks so much!
5/5
As per recommendation from our current business developer I passed Andrews state Agents details to my new client who was really happy with service over all. Great Customer service and helpful agents.
Good afternoon Robs thanks for leaving us 5 star feedback! ,
5/5
Very happy I found Andrews, brilliant experience working with themm
5/5
I used Andrews to sell my property as they were recommended by a friend. The sales team were very professional, proactive and helpful every step of the way.. I couldn't recommend them enough!
5/5
Approached Andrews Southville Lettings with an administrative query. The phone was answered quickly, the query was dealt with confidently and the documentation I needed was with me the next day; perfect. Thank you.
4/5
We were very pleased with the service provided by Andrews Estate Agents. Very competitively priced and a quick sale was agreed at a satisfactory level. Would highly recommend as personal service from a local independent company. Like the email updates to keep fully informed every step of the way! Excellent property photos and marketing material 😀
Thanks for the your great comments Ms Sarah Ryley. I will share them with Jayne and the Team - I know that they will be delighted to read your feedback.
5/5
The experience with Andrews has always been perfect. Mr. Christopher Carstairs has always treated us very respectfully and efficiently. We have no complaints and we strongly recommend Andrews and Mr. Carstairs specially.
5/5
Really happy with the service provided from Andrews. Sarah from Andrews was excellent, she initially came to assess and view our flat and with her advice we managed to let to a sound tenant on the first viewing, so a great result !!
1/5
Rating only, no written review.
1/5
Really bad experiences with this branch when selling my house with them. They saying one thing and doing another and on the end nobody taking responsibilty. If you can stay well away of them.
1/5
Rating only, no written review.
1/5
Gave them one star as we couldn't give any less, they didn't even deserve one. ridiculously long time to get anything done and make you feel stupid for asking them to fix/deal with something in the house. We moved into a disgustingly dirty house and had to spend two days cleaning it ourselves - they tried to tell us that they had had professional cleaners come in and clean it before we moved in. They are the worst property managers we have heard of or used. Do not use them, would never recommend.
5/5
Emmanuel only showed us one property, and only needed to. It was the perfect fit for what we were looking for, completely refurbished and a great location. He came with us to view it more than once out of Andrews' office hours, and even took us again once we'd signed for it to measure up for furniture one evening. He communicated with the landlord to get the furniture we needed, and repeatedly checked in with us once we had signed & after we had moved in to make sure we were happy. Definitely recommend.
Good afternoon Frances thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible. ,
5/5
Father Cyprian mother
5/5
Sarah Mounde on behalf of Andrews has managed our property superbly over a number of years. We are very impressed with the service provided.
5/5
Really happy with the service provided from Andrews. Sarah from Andrews was excellent, she initially came to assess and view our flat and with her advice we managed to let to a sound tenant on the first viewing, so a great result !!
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Andrews Estate Agents has 8,833 reviews across its 46 offices, rated 4.7 out of 5 overall: 8,832 on Google, 1 on View Agents.
Clifton has the most, with 582 reviews rated 4.6 out of 5, followed by London (266-288 Streatham High Road) with 481.
The 46 Andrews Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, London won Gold; Andrews Estate Agents, London won Gold; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent; Andrews Estate Agents, Horley won Trusted Agent; Andrews Estate Agents, Purley won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent.