Trusted Agent profile · Gloucestershire, Surrey, Oxfordshire and more

Andrews Estate Agents reviews in Clifton, London, Downend and 35 more

4.7

★★★★★ Excellent

8,833 reviews across 46 offices and 2 platforms

www.andrewsonline.co.uk

Andrews Estate Agents has 46 offices, in Clifton, London (seven offices), Downend, Southville, Bath (two offices), Gloucester, Cheltenham, Worcester Park, North Cheam, Morden (two offices), Tunbridge Wells, Longwell Green, Barnet, Headington, Purley, Sidcup, Horley, Orpington, Redhill, Keynsham, Carshalton, Stroud, Yate, Tewkesbury, Westbury On Trym, Mitcham, Bishops Cleeve, Hastings, Leckhampton, Oxford, Sevenoaks, Witney, Abingdon-on-Thames, Cowley, Sparkhill, Newbridge, Charlton Kings and Bexhill On Sea (Gloucestershire, Surrey, Oxfordshire, Bristol, Somerset, Kent, East Sussex, Greater London, Hertfordshire and West Midlands). Together they have 8,833 reviews on two platforms, rated 4.7 out of 5 overall.

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4.7 / 5

8,832

Reviews on Google

All 46 offices

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5.0 / 5

1

Reviews on View Agents

All 46 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Andrews Estate Agents's 46 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Andrews Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

From our experience last year we found them very helpful to begin with, but as time went by and sales collapsed they got less and less helpful. We even learned from our sellers estate agent James at Rush Witt & Willson that we had no chain at one point although we was told by Andrews the chain was complete and we should complete in about 8 weeks. Even our solicitors gave up with them as they gave incorrect information to them. Just out for one thing to get you on their books so they can get commission. The only thing they were true to their word about was to send through £100 of vouchers. This branch in my opinion is probably one reason why estate agents get such bad press.

Steven · 25 June 2017 · Andrews Estate Agents Sidcup

1/5

Google

The rental side of the business is an absolute disgrace, lies, lies and more lies. The Senior Manageress (Bobby) lied to my mother (a pensioner) in order for her to take a tenancy. There is an air conditioning unit in the flat that my mother was swindled into renting for a year. Bobby the Senior Manageress said it was because the landlady has asthma but it's clearly because of damp and condensation problems. She went on to say it costs just pennies a month to run. It doesn't, it costs a fortune and it is so cold, my mother would need the heating on during Summer in order to stay there. My mother cannot stay there as it is so cold, dirty and the bills would be astronomical but they will not release her from her contract. Shameful.

Emsie · 25 June 2017 · Andrews Estate Agents Purley

5/5

Google

You know they've been great when you decide to give them the keys to fully manage your property with new tenants

Neil · 25 June 2017 · Andrews Estate Agents Westbury On Trym

5/5

Google

Alex Cameron Lorraine and all the team have acted professionally and wisely throughout my turmultuous sale. Always supportive and very knowledgable . Would highly recommend this team. They know their stuff.

Sara · 25 June 2017 · Andrews Estate Agents Westbury On Trym

5/5

Google

I used Andrews to sell my house. I would recommend them. The price guidance was excellent. The selling process led to the best price. The staff were always cheerful and helpful.

Simon · 25 June 2017 · Andrews Estate Agents Westbury On Trym

5/5

Google

I have been using Andrews Westbury over the last five years on both sales and purchases; and have been very impressed by the level of professionalism of its staff. I would like to thank Alex and her entire team for all their hard work throughout the transactions, and as well as all the care and attention I have received over the years. I have no hesitation in recommending them to anyone who is looking for exceptional service and great results!

Hubb · 25 June 2017 · Andrews Estate Agents Westbury On Trym

5/5

Google

I can highly recommend Andrews Estate agents - I originally chose them due to their good reputation & I wasn't disappointed. Ashley managed to get a good price on my house, at the upper end of my expectations. From then on Lorraine dealt with my sale; communication was always good & despite being in a long chain the process was as straightforward as possible. Thanks guys!

Clare · 25 June 2017 · Andrews Estate Agents Westbury On Trym

1/5

Google

Terrible handling of our tenancy process. There was poor communication about our tenancy application, only 4 days before our move in date we were told our application had fallen through! I would never use Andrews ever again and would not recommend to anyone else.

Josh · 25 June 2017 · Andrews Estate Agents Keynsham

5/5

Google

My girlfriend and I were looking for a flat & called in at the Southville branch for advice. Not only were they all very helpful but managed to find us a place which suited our needs very quickly so we were able to move in within a matter of weeks. Overall, we were very impressed by the Lettings team and were grateful for their efforts in securing us a home.

Martin · 25 June 2017 · Andrews Estate Agents Downend

4/5

Google

As someone who is but a huge fan of renting through agents I found Andrews north streat to be very helpful , friendly and made the moving process as easy as possible and would recommend. Lisa was fantastic and found us a home and landlord that suited us for our little family and it meant we could stay in an area we love. My only snag would be the fees are quite high but you do tend to get that across the field regardless of the agent unfortunately.

Caroline · 25 June 2017 · Andrews Estate Agents Downend

5/5

Google

A great efficient service, special thanks to Kimberly & Kate who helped us move quickly. A great team would recommend.

Robbie · 25 June 2017 · Andrews Estate Agents Bath (1 Camden Road)

1/5

Google

It has been a painful experience dealing with Andrews. Unfortunately we really liked the property and decided to rent however I would not do business with Andrews by choice. The were pushy and rude stressing numerous documents, credit checks, trips to bath to sign & show passports - rushing to complete before the end of the month. Then surprise surprise we get the keys and no one cares anymore! They use associated companies to do handover, inventory, credit checks therefore communication has to be repeated numerous times with various people/ staff. Moved into the property and still awaiting to sign inventory and discuss all things previously agreed to be completed. No garage key, boiler room/ cupboard lock broken - (carbon monoxide alarm went off 2nd day and couldn't get in to turn off) various paint/ plastering marks agreed to be touched up prior to move in etc etc. Been in communication various times with Sarah who is 'managing' our property, however I am always the one calling, chasing. When I asked what was the latest with everything on the inventory and when will everything be completed the response I got was 'can you put everything that was on the inventory in an email?' - Sorry is it too much effort to get the report form the company YOU CHOSE to do the handover with? Or shall I the client spend another hour going through everything for the third time for you? Still waiting for all of the above to resolved, moved into the property 15 days ago. Received an email from Andrews asking me to leave a review - So as you requested Andrews here is my feedback!!

James · 25 June 2017 · Andrews Estate Agents Bath (1 Camden Road)

5/5

Google

I recently used Andrews Estate Agents to sell a property for me. From the time I instructed them, they kept me up to date with all the activity on the sale, either by email or telephone. When people viewed the property I was informed of the feedback given by the prospective purchasers. Once it was sold, again they kept in touch as to the progress right through to the completion date. The staff were extremely friendly and helpful with any enquiries I had and if they did not know the answer they would find out and get back to me. I would highly recommend Andrews to anyone who wishes to sell their property. Irene Botterill

Irene · 25 June 2017 · Andrews Estate Agents Sparkhill

Agent replied

Many thanks for the great feedback and such kind comments Mrs Botterill. I will be delighted to share them with Jayne and the Team.

5/5

Google

Our experience with Andrews Estate Agents have been absolutely fantastic right from the onset. We found a rental property through them towards the end of last year and our contact was Megan and James. They were extremely professional, respectful and supportive throughout process. Both were wonderful. Catherine Thomas

Catherine · 24 June 2017 · Andrews Estate Agents Orpington

1/5

Google

The most unprofessional agents in the UK. Never buy a property from these guys or you will be very sorry. These guy tells lies after lies and hides the facts. wasted money over 6 months trying to buy a property where the property was under bankruptcy review and not legit to sell.

Funny · 23 June 2017 · Andrews Estate Agents Redhill

5/5

Google

As per recommendation from our current business developer I passed Andrews state Agents details to my new client who was really happy with service over all. Great Customer service and helpful agents.

RGomes · 26 March 2017 · Andrews Estate Agents London (2/3 Balham Station Road)

Agent replied · 24 March 2024

Good afternoon Robs thanks for leaving us 5 star feedback! ,

1/5

Google

I remember going to them as part of the house hunting process. They are not very professional and some of the agents really need to work on their customer services. Plus they will lie to you...I see properties for sale by them that are grossly over priced yet they tell the owners this is what it's worth...fraid not...check the address on Zoopla and you'll see what I mean. Avoid at all costs.

Israelson666 · 20 March 2017 · Andrews Estate Agents Yate

Agent replied · 24 June 2023

Good afternoon, we pride ourselves on delivering excellent customer service so we’re disappointed to hear about your experience. I can confirm we have a newly established sales team in Yate and if you read more recent reviews i'm sure this would rest assured we strive for professional , helpful and strong customer service,

5/5

Google

I was very happy with the service I received for the recent sale of my property. I already had my own marketing plan in mind but the staff helped me refine it and arranged for beautiful photos. The particular feature of Andrews for me was the assistance they offer with conveyancing, a process that in my opinion is finely crafted bureaucratic torture. Andrews employ a specialised staff member to track this process and it helps enormously. My only small quibble would be a few minor communication hiccups during marketing, but in a busy office it is only to be expected. Don't let perfection be the enemy of good!

Haley · 12 March 2017 · Andrews Estate Agents Clifton

5/5

Google

I didn't use to have a very good opinion of state agents in the past, however I was pleasantly surprised to be proven wrong. Thomas' whole team, especially Matthew, where very understanding of my needs and extremely helpful and professional throughout the whole process. Many thanks team, keep the good work!

Lily · 4 March 2017 · Andrews Estate Agents London (233 Lavender Hill)

1/5

Google

Rented from them a few years back and would never recommend them to any one. After each rental they print a few pages off for you to sign and want to charge you a fortune for Admin.....total joke.

Israelson666 · 4 March 2017 · Andrews Estate Agents Gloucester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Andrews Estate Agents

Which Andrews Estate Agents office has the most reviews?

Clifton has the most, with 582 reviews rated 4.6 out of 5, followed by London (266-288 Streatham High Road) with 481.

Where are the Andrews Estate Agents offices?

The 46 Andrews Estate Agents offices, by town:

Has Andrews Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, London won Gold; Andrews Estate Agents, London won Gold; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, London won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent; Andrews Estate Agents, Horley won Trusted Agent; Andrews Estate Agents, Purley won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent; Andrews Estate Agents, Bristol won Trusted Agent.

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