5/5
Rating only, no written review.
Agent replied · 21 June 2024
Hi Phill Olley, thanks so much for the rating!�

Trusted Agent profile
★★★★★
2,204 reviews across 64 offices and 2 platforms
Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Banbury, Nuneaton, Nantwich, Swindon, Witham, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Penyffordd, Rugby, Yapton, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Liverpool (two offices), Lowton, Rotherham, Littlehampton, Hersden, Sawston, Berkeley, Ingatestone, Swanscombe, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,204 reviews on two platforms, rated 4.2 out of 5 overall.
Redrow's 64 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hi Phill Olley, thanks so much for the rating!�
5/5
The showhomes and the layouts designed are appealing and sensible. The sales rep is very welcoming and friendly.
Hi Javier, thank you for your positive feedback. I will pass your comments on to the sales team at Heritage Fields. Kind regards, Lauren
5/5
Thank you Sam for his great effort to walk us through the site and available houses. Information is very clear and has been provided in a professional way.
Hi Faye, thank you for your kind review; I'll be happy to pass along your comments to the team here at Heritage Fields, Nuneaton! Feel free to give us a call if you need anything else! Best wishes, Michelle
5/5
I would like to thank Sam, Saj and the rest of the Redrow team for their help. They have provided excellent customer service and have been so helpful. The house is amazing and built to a high standard. Thank you all!
Hey Louise, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
1/5
I did give the company a great review but after two years I wish I never bought a Redrow home, As after 1 year the customer service goes down hill and the same as the condition of your property. (NOT HAPPY)
Hi Scott, thanks for getting in touch, I am sorry to hear that you are unhappy with the customer service you have received. I can see that you contacted our Customer Service Team this morning and our Warranty and Inspections manager will call you, by the end of day today, to discuss your concerns. Please be assured that we will look to bringing any outstanding issues to a conclusion as swiftly as possible. Many thanks, Maree
5/5
Superb customer service from Sam and Saj throughout the whole purchasing process from presales to aftersales. Also thanks for the informative explanation of the entire house from Dave. Happy and satisfied after meeting up with them every time. Highly recommended Heritage Fields.
Hi Wing Yan Chan, it's great to hear you had such a positive experience at Redrow - Heritage Fields, Nuneaton I'll pass your comments along to tge team, I'm sure they'll be thrilled. Many thanks, Andrew
5/5
We moved in on 27th January 2023 after a difficult chain (for clarity, no fault of Redrow). The site team, led by Sam and Saj were excellent throughout and held our chain together. The house itself is very nicely built, on a nicely designed site with lots of green space. There have been a few minor snags, all dealt with quickly and efficiently by the site team. Overall we are very happy with he house and the surroundings.
Hey Jim, thanks for taking the time to leave a review, it's always lovely to hear from happy customers. I'll pass your comments along to Sam and Saj I'm sure they'll be thrilled. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
1/5
We moved into our new home on 21/10/22 and while the house itself was great with little flaws the service has been terrible. We was told Broadband would be accessible from the moment we walked into the door but a month down the line and nothing... Every time I speak to Redrow they pass the blame to BT and vice versa. No communication with its tenants at all.
Hi Ryan, I'm sorry to read that your recent experience with us has left you feeling this way. We will ask our Customer Service Manager to contact you shortly to discuss this further. Best wishes, Laura
1/5
Rating only, no written review.
Thank you Kailas Chaudhari for your review, I believe you are looking for a two-bedroom house at Monchelsea Park which we do not build here, depending on your budget we have a variety of three bedroom houses that may accommodate your requirements. Please feel free to contact us and we can advise you on all houses available throughout Kent.
5/5
Rating only, no written review.
Thanks for rating us Litespeedyan Chan
5/5
Super
Thanks so much Eduard! Please don't hesitate to get in touch if we can help further. Best wishes, Deb
5/5
Rating only, no written review.
Thanks for the review Anna Evans
5/5
Rating only, no written review.
Thanks for rating us Chris Edwards
5/5
Rating only, no written review.
Thanks for the review Billy Richardson-grey
5/5
Rating only, no written review.
Hi Emily Grey, thanks for the review
5/5
Rating only, no written review.
Thanks for the review Gosia K
5/5
Rating only, no written review.
Thanks for taking the time to rate us Jay Burke
5/5
Rating only, no written review.
Hi Dave Henry, thanks for the review
5/5
Rating only, no written review.
Hi Em Down The Rabbit Hole, thanks so much for the rating!�
5/5
Stunning development of new homes
Hi Charlie, I'm pleased to read that you like our homes. We're proud to offer homes with larger spaces, taller floor to ceiling heights and greater kerb appeal. All the best, Angela
5/5
Superb properties , staff very helpful, highly recommended!
Hi Jennifer, thank you so much for your positive review! Thanks, Jenny
4/5
Working up in the area on delph lane riad closure,what a lovely view of chesire
Thanks so much Paul!
1/5
Inconsiderate housing development company. A major diversion is going to be enforced while they do access route to their site. The diversion is 7 miles long and will create mayhem for the local residents. Remember if you buy there is an immigration centre also on your doorstep namely The Daresbury Hotel.
Hi Angela, thank you for your 1 star review Angela, albeit we are sorry to read of your sentiment towards the necessary diversion. At Redrow, we stive to create better places to live, working with the local authority, we always aim to minimise the inevitable disruption our construction will have on the community. The diversion is necessary for the Health & Safety of all in the area and we apologise for the temporary impact this will have on you. We hope, in time, that Daresbury Garden Village is appreciated by the lovely local community. Many thanks, Jenny
5/5
Show homes are another class compared to other builders. Love the Leamington Lifestyle with huge en-suite to master and a proper walk-in wardrobe. Build quality looks to be a high standard as expected with Redrow but it’s the attention to detail that really stands out, real curb appeal. My wife and I had a great experience in the sales office with the friendly and knowledgeable staff who never made us feel like we were just another number on their sales targets….. unlike some other builders we won’t mention! Special mention to Melissa for her professionalism, who put up with all my questions and pickiness and made the whole process a lot less stressful for us.
Good morning David, thank you so much for taking the time to leave us a review. We are thrilled to hear that you like our homes. We will also be sure to pass your feedback on to the sales team at Gleaves View, they will be delighted, especially Melissa. Please dont hesitate to contact us if there is anything else we can help with. Many thanks, Jenny
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Ellesmere Port has the most, with 130 reviews rated 4.0 out of 5, followed by Woodford with 106.
The 64 Redrow offices, by town: