Trusted Agent profile
★★★★★
2,204 reviews across 64 offices and 2 platforms
Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Banbury, Nuneaton, Nantwich, Swindon, Witham, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Penyffordd, Rugby, Yapton, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Liverpool (two offices), Lowton, Rotherham, Littlehampton, Hersden, Sawston, Berkeley, Ingatestone, Swanscombe, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,204 reviews on two platforms, rated 4.2 out of 5 overall.
Redrow's 64 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAmazing sales team really helpful can’t thank them enough!
Hi Sian, thanks for taking the time out to leave us such a good review. It's great to read things like this. Feel free to give us a call if you need anything else! Best wishes, Jenny
5/5
GoogleRating only, no written review.
Thanks for rating us Jack Bennion
5/5
GoogleBeautiful
Thanks so much Georgia. All the best, Jenny
5/5
GoogleBeautiful development!
Hey there Marina Griffiths, thanks so much for sharing! All the best, Jenny
5/5
Googlevisiting Leadsham Garden village i was impressed with the layout of the site and the quality built homes
Hi Jean, it's great to hear you had such a positive experience at our Oaklands, Ledsham Garden Village development. All the best, Jenny
5/5
GoogleIn love with my new Redrow home! Top class service especially from Gary. Highly recommend.
Hi Ellis, thanks so much for the great feedback. I'll pass your comments along to Gary; I'm sure he'll be thrilled. Many thanks, Jenny
5/5
GoogleThe Ledsham Garden Village Redrow is building on the wirral peninsula is a credit to Redrow, and the construction industry,what a beautiful place to Live,with open spaces and well designed homes bringing together a community feel.
Hey Gary, thanks for taking the time out to leave us such a good review. It's great to read things like this. We can't wait to see you again, have a great day. Many thanks, Jenny
5/5
GoogleFantastic sales team, very knowledgeable . Beautiful show homes and location . Seriously considering purchasing for our next family home.
Hi Katie, it's great to hear you had such a positive experience at our Oaklands, Ledsham Garden Village development. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Jenny
5/5
GoogleI want to live there! Beautiful development. I have visited several times. Showhomes and sales team are amazing. Looking forward to seeing the new showhomes later this year.
Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Jenny
5/5
GoogleStunning development, and very helpful sales team!
Thanks so much Ellie for taking the time to leave your feedback. All the best :)
5/5
GoogleBeautiful site, would love to move into one of these dream houses, staff were very friendly and knowledgeable.
Hey there Hayley, thanks so much for sharing! Feel free to give us a call if you need anything else! Best wishes, Jenny
5/5
GoogleSome beautiful plots available. Amazing professional knowledge from the sales representative, Kelly. We now have a hard choice on which house to buy.
Hey Tony, thanks for taking the time out to leave us such a good review. It's great to read things like this. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Jenny
5/5
GoogleI had an excellent experience on enquiring about a house on this estate. The sales staff couldn’t have done enough to go through the options and styles of home with me. They were very informative and professional and made everything easy to understand. Looking forward to our follow up appointment.
Hi Nichola, I'm pleased to read that you like our homes. We're proud to offer homes with larger spaces, taller floor to ceiling heights and greater kerb appeal. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Jenny
5/5
GoogleWe had an excellent experience with Kelly our sales rep was professional, easy to work with, responsive and got us into a great lot and house in the timeline we needed. Very knowledgeable. We are very happy with the community and its features. We love our new home.
Hey Vicki, thank you so much for your kind words. The team over at Oaklands, Ledsham Garden Village will be thrilled to hear this! Wishing you all the best in your new home, Lewis
5/5
GoogleVery nice properties that are finished to a high standard.
Hi there, thanks so much for taking the time to leave your feedback. We're pleased to hear you think so :)
5/5
GoogleRating only, no written review.
Thanks so much Jay!
5/5
GoogleRating only, no written review.
Hi Tracy Norton, thanks so much for the rating!�
4/5
GoogleNice lay out of new homes
Hi Damon, thanks for your review! We're so glad to hear you like our homes. Many thanks, Dawn
1/5
GoogleOnce you’ve paid for the property and you’ve given them a positive review, things will slow down. Disappointed with the state the road has been left in. Redrow deems it to be ‘safe for careful use’ though. It has wrecked my car.
Hi Sarah Jayne, I'm sorry to read that your recent experience with us has left you feeling this way. I'd really like to investigate further into this and it would be great if you could email me your plot and development details along with any other relevant information as well to: customerservices@redrow.co.uk. Many thanks, Danielle Richards
4/5
GoogleRating only, no written review.
Thanks N.d Taylor
1/5
GoogleIt's a zero star. The staff called me from a cellphone 1hour before my appointment to just cancel it. I told him that I drove from London just to for that and I was there already. Extremely disappointed, staff are rude and unprofessional enough to not to do their job properly. And actually I have to thank the untrustworthy staff because while I was looking for the customer services and I couldn't find a way to make a complaint, I have found a group on Facebook that's the name is "Don't buy Redrow", and I certainly won't because from the beginning it's all wrong. And to finish, the staff called me next day to apologise but she has given me the impression that I was the one to be blamed for my disappointment. There were no other staff to attend me. I'm not obligated to accept or agree with that. It was her fault and not for one second my fault to drive all the way from London to the location ( almost 2 hours) and there weren't staff available to attend the appointment that was made days before.
Hi Ariana, I’m so sorry to read your review. Unfortunately, we consultant covering Ely was unwell and we had no other staff to attend your appointment. I’m sorry for your wasted journey. Many thanks, Elizabeth
3/5
GoogleWe bought a home here and are very happy with it. The process of buying was fairly straight forward with many courtesy calls soon after moving in. However, longer term the customer service under the warranty period has lots to be desired. All issues are logged on an online portal, customer service assign the job to an external contractor who is then left to contact the customer. Which aside from a few never seem to contact in the time allocated and this leaves the customer constantly chasing redrow customer services. I’ve had one job logged since October, it was carried out in June and it’s still not complete! I’ve bought with David Wilson Homes in the past and their customer service is miles ahead of redrow. Redrow seem to hold no accountability for ensuring the job is booked in. Disappointed!
Hi Emma, thanks for taking the time to leave this review, it's disappointing to read you feel this way. A member of the customer service team will be in touch again regarding your outstanding issue. Thanks for bringing this matter to our attention. Best wishes, Claire
5/5
GoogleAll good thank you. Very professional.
Hi there, thank you so much for your positive comments about our Foxbridge Manor development. All the best, Agnieszka
5/5
GoogleRating only, no written review.
Hi Parnaz Behmardi, thanks so much for the rating!�
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Ellesmere Port has the most, with 130 reviews rated 4.0 out of 5, followed by Woodford with 106.
The 64 Redrow offices, by town:
