4/5
It is ok
Agent replied · 16 June 2024
Hello Farai, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Reka

Trusted Agent profile
★★★★★
2,203 reviews across 64 offices and 2 platforms
Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Banbury, Nuneaton, Nantwich, Swindon, Witham, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Rugby, Yapton, Penyffordd, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Liverpool (two offices), Lowton, Rotherham, Littlehampton, Hersden, Sawston, Berkeley, Ingatestone, Swanscombe, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,203 reviews on two platforms, rated 4.2 out of 5 overall.
Redrow's 64 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
It is ok
Hello Farai, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Reka
3/5
Nice bike ride round there
Hi Cathie, it's great to hear you had such a positive experience at Badbury Park, however if there's anything further we can do to improve your rating, please feel free to get in touch. Best wishes, Reka
1/5
Because it used to be a beautiful part of Swindon's countryside. Swindon has enough housing and people. It looks like an Urban Prison !!
Hi Melissa, thank you for your review, it's disappointing to read you feel this way. Please don't hesitate to stop by and have a look around our development or if there's anything we can help, please do get in touch. Best wishes, Sonal
3/5
New housing estate still under construction, ended up in it following the post code for COATE Water Park on the SatNav, so beware! Looks a very pleasant development and it is very conveniently located for motorway access. Only 3 stars because it is still under construction.
Hi Fred, thank you for taking the time to leave us a review despite your accidental visit. We pride ourselves of creating places, where people want to live and although the development is still underway, we appreciate your feedback and hope that you will revisit Badbury Park once it's finished. All the best, Reka
5/5
Rating only, no written review.
Thanks for rating us Liam Monticelli
4/5
Rating only, no written review.
Hi Sukesh Jena, thanks so much for the rating!�
5/5
Rating only, no written review.
Thanks for taking the time to rate us Michael Olajide
4/5
Rating only, no written review.
Thanks Jacquie Hepplewhite
4/5
Rating only, no written review.
Hi Elliott Powell, thanks for the review
1/5
Rating only, no written review.
Thanks for the review I3eerivionkey. It would be great to explore this a bit more. Please could you give us a call at 01295 641885? Thanks
4/5
Rating only, no written review.
Thanks Steve Hicks
5/5
Rating only, no written review.
Thanks for taking the time to rate us Gabi L
4/5
Rating only, no written review.
Thanks for taking the time to rate us Paulina Wojnowska
5/5
Rating only, no written review.
Thanks for rating us Russell King
3/5
Rating only, no written review.
Hey Paul, we appreciate the honest feedback. If you would like to discuss further or there's anything we can do for you, please let us know. Best wishes, Andrew
5/5
Rating only, no written review.
Thanks Tony Watson
1/5
Don't buy
Hi Stuart Gillett, it's disappointing to read that you feel this way. It would be great to get a little more information from you so that we can look into this. Please could you get in touch with us by calling 01295 641885 so we can work towards a resolution? Many thanks, Anna
5/5
Lovely ladies in the show room, more than happy to accommodate a look around with an appointment :)
Hi Charlotte, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Many thanks, Andrew
1/5
We were keen on a house in this development and we were led to believe we in line to reserve one, they took us through financial checks and we were told they had to wait for the build schedule so we could reserve. We started making plans and then it turned out we were in a queue we weren't told about, which meant we were very unlikely to get the the house or one like it here. We had wasted our time and turned down other options in the meantime. Really disappointed with how we were messed around by their sales staff.
5/5
Still under development but the feel of the site, and the look of the complete site plan, is very positive. Nice mix of property sizes and styles; good specifications for the kitchen/bathroom/ensuite; fibre broadband; short drive (or bus ride) to Banbury town centre, which is well appointed with everything required (shops, restaurants, health care) and has a train station with good services. My pre-booked site visit was fully Covid-19 secure and Cindy was very helpful, informative and professional. Also friendly but not over friendly, as some sales people can be. Definitely worth a look if the above location, development and amenities appeal.
Hi Stuart, we are very happy to have provided you with such a positive experience! I'll pass your comments along to Cindy; I'm sure she'll be thrilled. Many thanks, Andrew
1/5
If I could give 0 stars I would. I have never met anyone quite as rude, unwelcoming and upproachable as the lady in the sales office today. We were passing through Banbury, not knowing there was a Redrow development there. As my family had not been able to see the home I have purchased from the Westly Green development, we saw it as an opportunity to quickly drop in. When we entered the sales office, we were not greeted with a 'hello' or 'how may I help you', just an abrupt 'do you have an appointment?' When we stated we did not, the response was 'well I have someone coming in so you can't go in the show room'. Explaining that we were passing by and would be very quick, we were told 'no, just no' and to come back later with an appointment. If she responded politely and said something along the line of 'unfortunately we have to clean in between visits because of Covid, so we are unable to allow people without appointments to visit the show homes'. Maybe then we would have been understanding. The ridiculous thing is, this is only part of how we were treated today! My favourite part is when we did turn up later for our appointment, the door was locked so we had to wait to be let in. When she did finally let us inheritance, she threw the door open and walked off huffing and puffing. Then once we finished walking around the show home we couldn't leave because the shutters were down! You honestly couldn't make this up. If we were a potential buyer for this development and were treated with such poor manners, I would have walked away and you would have lost a sale. Might I also suggest that you do not complain about people who have already bought houses on the development, whilst you have customers in your sales office.
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like to have a better understanding about your experience. Please reach out to us at 01604 601115 at your earliest convenience and we will do our best to resolve this with you. Andrew
3/5
It's just one big housing estate 😝 …
5/5
Rating only, no written review.
Hi Barbara Szostka, thanks for the review
2/5
Just a generic housing estate, how do they all manage to look the same. Add in some community facilities.
Hi James, I'm sorry to read you feel this way. It would be great to talk through this in a bit more detail. Please can you call us on 01353 383238 or better still, pop in and see us, we'd love to show you around. Thanks, Rob
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Ellesmere Port has the most, with 130 reviews rated 4.0 out of 5, followed by Woodford with 106.
The 64 Redrow offices, by town: