5/5
Rating only, no written review.
Agent replied · 27 August 2024
Thanks for taking the time to rate us Naga Ramu

Trusted Agent profile
★★★★★
2,204 reviews across 64 offices and 2 platforms
Redrow has 64 offices, in Ellesmere Port, Woodford, Derby (two offices), Royston, Exeter (two offices), Hartford, Hertfordshire, Maidstone, Cardiff (four offices), Telford, Ely, Banbury, Nuneaton, Nantwich, Swindon, Witham, Carerphilly, Stonehouse (two offices), Silver End, Hugglescote, Penyffordd, Rugby, Yapton, Shaftesbury, Leicester, Amington, Cambridge, Chesire, Knutsford, Cottenham, Daresbury, Staffs, Stotfold, Haverhill, Stevenage, Ashford, Liverpool (two offices), Lowton, Rotherham, Littlehampton, Hersden, Sawston, Berkeley, Ingatestone, Swanscombe, Etwall, Stratford-upon-Avon, Worcester, East Hoathly, NEWPORT, Redditch, Wakefield, Tiverton, Basildon (two offices), Burscough and Okehampton. Together they have 2,204 reviews on two platforms, rated 4.2 out of 5 overall.
Redrow's 64 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thanks for taking the time to rate us Naga Ramu
5/5
Nice site lovely houses
Hi Peter, thanks so much for the great review regarding our Meadow View development. Best wishes, Dawn
5/5
We moved in to our new home over a year ago now at Monchelsea Park, love it here. The house is lovely area quiet and close to everything. Redrow are attentive to snagging Peter is excellent on the support team and Michelle is always ready to help. Positive experience overall and quality houses. Sales office can be slightly yes to everything but not always delivering, however they do try to help where possible. Happy customers.
Hi Shaun, thank you for sharing your experience! Best wishes, 'Naysha
5/5
Rating only, no written review.
Thanks Juan Salinas
1/5
Horrendous I bought plot 52 off plan and wish I hadn’t! The sales process was horrendous, the completion date was changed so many times that eventually I had to move into temporary accommodation. Once I moved in there were hundreds of snags, these should be fixed within two weeks but months and months later there has lots of promises, but nothing much actually done (the customer service is outrageously bad). Tens of thousands of pounds of optional extras, are either faulty or broken, dozens of hours spent trying to get the developer to fix them, nothing done so will end up in court. Buying on this development is the worst decision I have ever made, there are lots of other local developers that are far better. Speaking to all my neighbours, they have had the same experiences as me. A local friend bought from linden omes and has had a far better experience- not perfect, but nothing like the horrendous situation I have been living on for nine months. If we could get our money back we would be out without hesitation. Our advice DO NOT BUY ON THIS ESTATE. Update - August 2024. 256 snags reported 18 months ago. Many snags reported dozens of times, still not fixed. No customer service or after sales support. Plenty of apologies and promises to resolve snags, just very little action taken in reality. Got to know many suppliers and contractors, all say our problems are not uncommon. Hoping the sell off to Barratt might see the end of the issues, otherwise will start court proceedings as soon as we've been in for 2 years. Lovely houses, but not worth the stress and disruption. I'll add a link to our snag report if I get 500 likes. 18 months on, our advice is still - DO NOT BUY.
5/5
Rating only, no written review.
Thanks for rating us Adele Mcmahon
5/5
Excellent all round
Hey Stuart, thank you for your kind words and this wonderful review! All the best, Agnieszka
5/5
Excellent customer service
Hi Jude, thank you for the great feedback! All the best, Ellice
4/5
Decent location with good sized houses.
Hi Kevin, thanks for the great review, I'm really pleased to hear how much you like our Bloxham Vale development. Best wishes, Emma
2/5
Family member lives on the estate, was nice once.. but 5 years later it's been left to rot and looks awful. Houses built in weird places, now further housing are being built on any bit of land. Need to sort out the first phases, that whole section is awful.
Hi Rebecca, thank you for your feedback. It's disappointing to read you feel this way. I can confirm that the development has been build inline with the planning permission granted. Many thanks, Emma
1/5
Disappointed
5/5
Amazing experience when reserving Alice was very helpful with the processes.
Hi Dan, thank you for taking the time to leave a review for us our Eagle Gate at Amington development. We're happy we could meet your expectations! Please don't hesitate to get in touch if there is anything we can help with. Best wishes, Michelle
5/5
We are early in the stages of the moving process and booked an appointment to speak with Amanda, who is extremely knowledgeable regarding the development. She went through the site plans and gave detailed advice. Amanda is very personable and helped us with every question which we had. Thank you.
Hi Richard, thanks so much for taking the time to leave this review after your experience with Amanda at our Churchlands development, she will be thrilled to hear such great feedback. Please don't hesitate to get in touch if there's anything we can help with in the meantime. Best wishes, Andrew
4/5
Rating only, no written review.
Thanks Alberto Arriaga
5/5
We have had a great experience with Jackie, Jordon and Shaun in the purchase of our new home, and ongoing support through the first few months of ownership. They have been attentive and helpful throughout the process, from reservation to today where we have owned the property for several months. These people really do go above and beyond every day. A special mention to Mike Coker too who helped tremendously with some last minute pre completion matters. Thank you!
Hi Justin, thank you for taking the time to leave a review for the team at The Nook. We're happy we could meet your expectations and I'll be sure to pass on your kind words to Jackie, Jordan, Shaun & Mike who I know will be so happy to hear this. Wishing you all the best in your new Redrow home, Lewis
5/5
Friendly and very helpful.
Hi Jodie, thank you for your feedback. We look forward to seeing you again soon! Best wishes, Kevin
5/5
Rating only, no written review.
Hi Robert Mccann, thanks so much for the rating!�
5/5
Tireless assistance given during our site visit yesterday. Marilyn went over and above what was expected and devoted her time to answering all our questions about our new home on the development. Nothing was too much trouble. She is highly knowledgeable and answered our queries effortlessly. Would also like to mention her colleague Sarah Jane, who has also been of great assistance throughout the process this far. Both are always ready to answer queries and, where necessary forward them on to the site manager on our behalf. Both are a credit to Redrow and have certainly helped ease the pressure of house buying.
Hi there, thank you for taking the time to leave Marilyn & Sarah Jane a fantastic 5* review. It’s always lovely to hear from such happy customers and if there is anything else we can help you with in the meantime, don’t hesitate to get in touch. Thank you once again for choosing Redrow as your next home. Best wishes, Ryan
4/5
Lovely houses, but the baths were very narrow!
Hi Leigh, thank you for the great feedback, and your comments on the bath sizes have been noted. The baths are in accordance with our designs and specifications, of which are based on water efficiency. Many thanks, Michelle
4/5
Rating only, no written review.
Thanks for the review Ramazan Gorgulu
5/5
Rating only, no written review.
Thanks for the review Dmitri Hancock
1/5
Rating only, no written review.
Hi there, I'm sorry to hear you had a negative experience with us. We would like to get more details about this; please reach out to us at your earliest convenience at 01223 790553. Many thanks, Lewis
4/5
Rating only, no written review.
Thank you Phil for the positive review! Best wishes, Lewis
3/5
Rating only, no written review.
Hi Connor, thanks for the review. We'd like to discuss this further so please could you get in touch with us by calling 01270 861780 so we can better understand your star rating. Many thanks, Lewis
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Ellesmere Port has the most, with 130 reviews rated 4.0 out of 5, followed by Woodford with 106.
The 64 Redrow offices, by town: