Trusted Agent profile · Dorset, Surrey, Lincolnshire and more
Verified
★★★★★
7,817 reviews across 44 offices and 4 platforms
Winkworth has 44 offices, in Reading, Exeter, Westbourne, Harrow, Farnham, London (12 offices), Borehamwood, Newbury, Sleaford, Beckenham, Worthing, Winchester, Market Deeping, Bath, Highcliffe, Northampton, Southbourne, Cheam, Worcester Park, Bourne, Barnet, Weybridge, Petersfield, Hove, Grantham, Beaconsfield, Basingstoke, Romsey, Poole, Newark, Canterbury, Tunbridge Wells and Devizes (Dorset, Surrey, Lincolnshire, Kent, Hampshire, Berkshire, Greater London, Hertfordshire, West Sussex, Devon, Middlesex, Cambridgeshire, Somerset, Northamptonshire, East Sussex, Buckinghamshire, Nottinghamshire and Wiltshire). Together they have 7,817 reviews on four platforms, rated 4.7 out of 5 overall.
7,591
Reviews on Google
All 44 offices
158
Reviews on Facebook
All 44 offices
12
Reviews on Yell
All 44 offices
56
Reviews on View Agents
All 44 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We went with Winkworth as we had previously bought our place through them and had incredible service throughout our 9 month purchase (yes!! 9 months!). The sale ...Read all 29 from sellers
Marcelle was a great help from the start. It was thanks to Marcelle that everything in the purchase ran smoothly, she liaised with the seller and even both ...Read all 23 from buyers
I have used Winkworth Estate agents in palmers green for a number of years now To let out my property on Hazelwood lane Every tenant to date has been carefully ...Read the review from landlords
Winkworth's 44 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLauren and the team were great at communicating, shortlisting to our requirements and organising some fabulous viewings for us. Highly recommend for your home search !
Hi Liz, Thank you so much for the lovely review. We're really pleased to hear that Lauren and the team made your home search such a positive experience. We wish you all the best and hope to work with you again in the future!
5/5
GoogleI was buying a property and Lauren was amazing! Her communication was great and she kept everything on track, basically stopped the sale from falling through! Thank you Lauren.
Hi Hannah, Thank you so much for your kind words. We're delighted to hear that Lauren was able to keep everything on track and make such a difference to your purchase. We wish you all the very best in your new home and please don't hesitate to get in touch if we can help with anything at all!
5/5
GoogleNadine was the sellers estate agent in my purchase and always helped to keep things moving along at a good pace. She was professional throughout, and helped keep everyone in touch for a last minute exchange.
Hi Gabriel, Thank you so much for taking the time to leave a review. We're glad Nadine was able to keep things on track, especially for that last-minute exchange. Wishing you all the best in your new home and please let us know if we can be of any further help.
5/5
GoogleNadine at Winkworth Tooting was brilliant. She was incredibly responsive, arranged lots of viewings very quickly, and expertly identified the serious buyers. She secured an offer after only one week on the market and achieved a sale £30,000 above what other estate agents valued the property at. We definitely recommend Nadine.
Hi Katie, Thank you so much for writing such a lovely review. We're delighted Nadine was able to secure such a strong result for you. It's been a pleasure working with you and congratulations on the sale!
2/5
GoogleAbsolutely shocking service. My viewing was cancelled less than an hour before the scheduled appointment, by which time my partner and I were already 30 minutes into our journey. I had also arranged to leave work early specifically to attend the viewing. As a result, we had to turn around and head home, wasting both time and money travelling during peak rush hour. To make matters worse, the lady who called to cancel- Denusha Sivanesan- was rude and dismissive, showing little regard for the inconvenience caused. Overall, a very disappointing experience. I would not recommend using this company.
Hi Eliza, Thank you for taking the time to share your feedback. We are sorry to hear you feel this way and we take all feedback seriously. Our team member Amy spoke with you on Thursday regarding a viewing request for 6pm the following evening and explained this needed to be confirmed with our colleague Denusha. On Friday, when you called to confirm, Denusha advised she could accommodate the viewing if you and your partner could arrive by 5:45pm, and you confirmed you were already on your way and would make that time. Denusha subsequently attended the property and waited until 6:15pm, but unfortunately you did not arrive, which differs from your description of the viewing being cancelled with less than an hour's notice. We're sorry for any confusion that may have led to this misunderstanding and we're sorry to hear the call didn't leave you with a good impression. We also recognise that we should have proactively confirmed the appointment with you ahead of time, rather than leaving you to call and check on Friday so close to the viewing time. This is something we're addressing internally to avoid similar situations going forward. We'd welcome the opportunity to discuss this further with you directly so we can better understand what happened on your end and put things right where possible. Please feel free to contact our Director Alina on 020 8767 5221 at your convenience.
5/5
GoogleWe had a really positive experience working with Tyler and Danielle when buying our home. They have a genuinely lovely personality, always friendly and easy to deal with, which made a stressful process feel much more comfortable. …
Hi Doris, thank you so much for this wonderful feedback. Buying a home is always a big milestone, and it's completely natural for it to get stressful at times, so I'm really glad Tyler and Danielle were able to make the whole journey feel a … More
5/5
GoogleEllie , who helped me with my upcoming new home. Very attentive, friendly, always willing to help. Thank you for being so helpful.
Hi Jhosselyn, thank you so much for the lovely review. Moving into a new home is such an exciting milestone, and I’m so glad Ellie was there to make the whole process easier for you. She always prides herself on being attentive and … More
5/5
GoogleEllie has been great and kept me up to date every step of the way! She has really helped me in a stressful time finding a great place to live!
Hi Holly, thank you so much for this. Finding a great place to live can be such a stressful process, so I am really glad Ellie was able to make things easier for you. Keeping you in the loop every step of the way is exactly what she aims … More
5/5
GoogleMy partner and I have been extremely lucky to liaise with Ellie throughout this process. She has been attentive, supportive and super helpful throughout finding our dream first property in London. We would recommend her support to other …
Hi Cael, thank you so much for the five-star rating! We really appreciate you taking a moment to support our Streatham team, and we wish you all the very best. Cheers!
5/5
GoogleGreat service, great people. Shout out to Ellie for all the support
5/5
GoogleTyler assisted me throughout the process and was always on hand when needed. He definitely helped ensure the deal went smoothly and helped me to find a great house.
5/5
GoogleThe Winkworth team in Cheam have been so so helpful from start to finish of my property buying journey as a first time buyer. The team kept in regular contact and never failed to pick up the phone for any queries we had making us feel supported every step of the way. Special thanks to Kirstie who assisted us on the search & purchase journey and to Shaun, the Director, for going above and beyond, helping us overcome many hurdles on the solicitor front! His expertise and proactive approach is truly appreciated. Thank you for helping us find our first home!
1/5
GoogleUnempathetic approach to tenants.
1/5
GoogleI am extremely disappointed with the service provided by this agency. It has now been over a month since I moved out of the property, and I have still received no clear response regarding the return of my deposit. Despite repeated attempts to obtain an update, communication has been poor and unhelpful. The most concerning aspect is that the agency’s advice has simply been to hire a solicitor in the hope that this might put pressure on the landlord. Rather than actively assisting in resolving the issue, they appear to have shifted the responsibility and cost onto the tenant. A letting agency should act professionally, communicate effectively, and help facilitate a fair and timely resolution of deposit matters. Unfortunately, this has not been my experience. I would advise prospective tenants to think carefully before using this agency.
5/5
GoogleMy partner and I have recently been working with Arrun and Jodie on our relocation to Blackheath; they are both super knowledgeable, responsive, and incredibly friendly. Arrun and Jodie have been very engaging from the start, and have actually made the process exciting instead of stressful. Highly recommend their team!
1/5
GoogleI would strongly advise anyone to avoid Winkworth based on my experience. We have just collected the keys to a flat that Winkworth helped us rent, and the entire experience has been extremely disappointing and unprofessional. From the very beginning, the service was poor. During the viewing, the agent rushed us through the property, repeatedly telling us she had other viewings to attend. Our viewing lasted barely 10 minutes, leaving us little opportunity to inspect the flat properly. We decided to proceed only because the property itself was spacious, in a good location, and appeared suitable. Before signing the tenancy, we specifically requested that the property be professionally cleaned and prepared before handover. This did not happen. When we collected the keys today, the inventory clerk witnessed that the property had clearly not been properly cleaned. There were stains on the floors, walls, cooker, oven, and toilets, and the balcony had not been cleaned at all. These issues were documented during the inventory inspection. To make matters worse, the lighting throughout the property was so poor that the inventory clerk had to use the torch on her phone to complete the inspection and take photographs. As we were leaving, one of the lights failed completely, which was also recorded in the inventory report. When I contacted Winkworth to report these issues, the response was appalling. Rather than acknowledging the problems or offering any assistance, staff were dismissive, repeatedly insisted that the issues were “not their responsibility” because they do not manage the property, and one member of staff even raised their voice during the call. Once the tenancy agreement had been signed and payment made, it felt as though they no longer had any interest in providing even basic customer service. I understand that letting agents may not manage every property they let, but that does not excuse handing over a property in such poor condition or treating customers with disrespect when legitimate concerns are raised. This has been one of the most unprofessional experiences I have had with a letting agent. I would not recommend Winkworth to anyone looking to rent a property.
5/5
GoogleSeldom are estate agency’s a place where I have a good or great experience but thanks to Jody and Arrun in the lettings team, I had the best yet! They’re human at their core, went above and beyond to get me my home and did so with such grace. Thank you. Xx
5/5
GoogleIt was an absolute pleasure working with Becca, Alex and Patrick and the entire team at Winkworth Blackheath. We genuinely can't thank them enough for their incredible support throughout both the sale of our home and the purchase of our new one. The current property market is far from easy, but from the very beginning we felt we were in safe hands. The team went above and beyond to sell our property, and despite several disappointing setbacks, they never lost their positivity, determination or proactive approach. Their confidence and encouragement kept us going when it would have been easy to lose hope. Buying our new home felt impossible at times, but once again Becca and the team somehow made the impossible happen. Then came the conveyancing process, where we found ourselves in a long and complicated chain. Patrick was outstanding throughout. He kept us informed every step of the way, coordinated an incredibly complex process with professionalism, patience and kindness, and made us feel completely looked after from start to finish. Looking back, it's hard to believe we made it through, and we're certain we wouldn't have without such an exceptional team by our side. We couldn't recommend Winkworth Blackheath more highly. If we're ever fortunate enough to buy another property in the future (perhaps after winning the lottery!), there is no question we'd go straight back to Becca, Patrick and the team. We honestly can't think of a better group of people to guide you through what can be one of life's most stressful experiences.
5/5
GoogleI first viewed a property in March and put an offer on the property and dealt with Sam. The whole process from start to finish was none other than smooth and professional and nothing was too much trouble for him. He was truly a pleasure to deal with and just a genuine and lovely guy. Thanks to Sam for a stress free and easy move😁 …
5/5
GoogleSam has been brilliant from the moment he came to our house for an appointment 8 months ago, to the day we moved. Sam has answered my (daily!) questions and was always very quick to reply. We have always been kept in the loop about what's been happening and when it would happen. Everyone in the office has been helpful and knowledgeable about our sale, thanks to Sam's communication with them. Thank you Sam!
5/5
GoogleI had a great experience purchasing my property with the help of Sam, Jack, and Mollie. They were professional, patient, and supportive throughout the entire process. They were always happy to answer my many questions and were very understanding and accommodating when timelines and dates changed. Their excellent communication and dedication made what could have been a stressful experience much smoother. Thank you, Sam, Jack, and Mollie, for all your hard work and assistance. I truly appreciate your support and would happily recommend your team to anyone looking to purchase a property.
5/5
GoogleSam Hewett is an exceptional estate agent who goes above and beyond at every stage of the process. From our first conversation, Sam was professional, knowledgeable, responsive, and genuinely committed to achieving the best possible outcome. Communication was outstanding throughout, with regular updates and honest advice that made everything straightforward and stress-free. Sam’s attention to detail, market knowledge, and ability to handle every aspect of the transaction with confidence really set them apart. What impressed me most was the level of care and dedication. Nothing was ever too much trouble, and I always felt that my interests came first. If you’re looking for an estate agent who combines expertise with integrity and first-class customer service, I couldn’t recommend Sam more highly. Thank you, Sam, for making what could have been a stressful experience such a positive one. A truly five-star service from start to finish.
5/5
GoogleWe recently sold our property through Winkworth Newbury, and although the sale encountered several setbacks and unexpected issues along the way, the team (Mollie, Jack and Sam )never gave up and remained committed to seeing it through to completion. From the initial marketing and advertising of the property through to the final stages of the sale, they were professional, responsive, and kept us informed throughout. There were moments when the transaction became challenging, but their persistence, problem-solving approach, and excellent communication helped keep everything moving forward. A special thank you to Mollie, Sam, and Jack, whose support, persistence, and professionalism made all the difference. They were always approachable, responsive, and proactive in finding solutions, even during the most challenging stages of the transaction. We are very grateful for their support and would highly recommend them to anyone looking to buy or sell a property. A fantastic team who deliver results, even when faced with challenges. 👏🏡
5/5
GoogleWe had such a pleasant and speedy experience with Winkworth Newbury (thank you Jack)! Our property was on the market within 2 days of initially speaking with Winkworth and an offer accepted within 2 weeks of being on the market! Jack was great at responding and providing an update at least weekly, usually we had multiple updates during the week! He was also fab at chasing and communicating with lawyers and the development we were purchasing from - it all helped all parties maintain confidence and it sped up the sale / purchase process! If Jack was ever away, we were left in very capable hands (Mollie and Sam) - they were well briefed and SO helpful!! Thank you Winkworth Newbury!!😁
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reading has the most, with 873 reviews rated 4.6 out of 5, followed by Exeter with 575.
The 44 Winkworth offices, by town:
29 reviews from sellers, rated 5.0 out of 5 on average. For example, Athena wrote: "We went with Winkworth as we had previously bought our place through them and had incredible service throughout our 9 month purchase (yes!! 9 months!). The sale ..."
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Maya wrote: "Marcelle was a great help from the start. It was thanks to Marcelle that everything in the purchase ran smoothly, she liaised with the seller and even both ..."
Yes. In The Trusted Agent 2026 awards: Winkworth, Westbourne won Gold; Winkworth, Reading won Gold; Winkworth, Farnham won Gold; Winkworth, Exeter won Trusted Agent; Winkworth, London won Trusted Agent; Winkworth, London won Trusted Agent; Winkworth, Worthing won Trusted Agent; Winkworth, London won Trusted Agent.
