Every review we hold for the Westbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWinkworth has been fantastic throughout our letting journey. As first-time renters, my partner and I had many questions, and the team was incredibly supportive, patient, and helpful every step of the way.
The staff are friendly, professional, and always quick to respond to any queries, which made the entire process smooth and stress-free. I would especially like to thank Alex, who guided us through every stage of the process and provided outstanding support from start to finish.
I would highly recommend Winkworth to anyone looking to rent, buy, sell, or let a property. Their excellent customer service and dedication to their clients truly set them apart.
Thank you to Alex and the entire Winkworth team for such a positive experience!
Jess · 8 June 2026
★★★★★ 5/5
GoogleHonestly was dreading letting process as just thought would be such a pain. Genuinely blown away by how down to earth, friendly and proactive anyone i came into contact with at Winkworth was. Special shout out to Alex - proactive pictures of the new carpet laid in the flat?! Wasn’t expecting that! Amazing service, thanks all
Andrew · 6 March 2026
Agent replied · 20 March 2026
Many thanks for your lovely review Andrew. I’m delighted to hear you were so pleased with the service and it is always great to hear such positive feedback. I wish you all the best in your new home.
★★★★★ 5/5
GoogleAs a landlord, Winkworth have looked after our properties for the last 15 years. Starting with Ben, who is now a senior partner, and more recently dealing with George, the whole operation has been seamless. The most recent sale of a flat was very efficient due to the teamwork of Winkworth, especially Nino and George. I would recommend Winkworth Westbourne without reservation.
Patricia · 8 August 2026
★★★★★ 5/5
GoogleI have recently just moved into a flat and I am so grateful that Winkworth was the agent helping me out with the move. Alex was incredibly supportive throughout the whole process - he was always quick to respond to emails and queries and was extremely supportive from the start to the end of the moving process. He continued his support once I had moved in also, making sure to check in and ensure I was settling in. I am pleased with my experience with Alex and the agency as a whole, and would definitely recommend this agency!
Nick · 23 September 2024
Agent replied · 23 October 2024
Many thanks for your kind review. It is always lovely to receive positive feedback and I am very pleased you have been so happy with the service. All the best in your new home.
★★★★★ 5/5
GoogleWhat can we say! Except how exceptional and easy it was to move with Winkworth Estate Agents. Alex was impeccable. From the first initial email, the detailed walk round of the property and the finalising of the paperwork all the way to the …
Ross · 22 April 2026
★★★★★ 5/5
GoogleWinkworth has been amazing, Alex was the agent in charge of helping me secure my recent rental property. He has been such a big help and kept me in the loop throughout every stage! I highly recommend!
Tom · 8 June 2026
★★★★★ 5/5
GoogleI am incredible grateful to the whole team of Winkworth & especially George. This year I bought my first flat and the team have been responsive, patient, kind and I felt held. I felt treated like an individual vs a potential buyer - with a trusted team on my side to go this journey. George would be super patient when I viewed the places as I needed to feel, imagine, ask questions. They also managed my previous home where rented and were always super accommodating and respectful what times I could have the new tenants view the place. Honesty, kindness, personal touch and respectful - a team I would highly recommend on your journey of renting out your place or buying a new one. Thank you all!
Nadine · 9 December 2023
Agent replied · 30 December 2023
Thank you for your lovely words. The team are always delighted to receive such positive feedback. I wish you all the best in your new home and thank you again for taking the time to share your experience.
★★★★★ 1/5
GoogleTerrible experience.
My partner and I, decided to start working with winkworth because they have great feedbacks on here and we are selling our flat. Unfortunately has been the worst experience we could have gone through. We were told that winkworth will take care of paying the marketing pictures of our flat that we were selling, I ended up paying them. We started working with Mr Will and for a month the communication was zero. So I decided to call their offices to find out what was going on, and found out that he just wasn't working any more at winkworth, no one had the courtesy to pick up the phone and let us know. And then we started to work with Mr George, the communication was even worse, we had a viewing and he never let us know about the feedback, he even never ever mentioned about that viewing. I couldn't believe it. Also sent viewers to our property without us knowing, people just turning up in our step door saying I'm coming for a viewing... And again silence more silence and a terrible customer service. Obviously we won't waste more our time with this company and my partner and I are just sad of that there is out there some state agencies wasting people's time.
Suly · 7 October 2023
Agent replied · 30 December 2023
I am sorry to heart you were unhappy with the service you received. Looking at the notes on your file, I cannot see this was quite the case but please feel free to drop us an email with any concerns and we can look into this further for you. westbourne@winkworth.co.uk
★★★★★ 5/5
GoogleRecently moved into a new rental managed by Winkworth. The team handled everything brilliantly and made the whole move-in effortless, thank you to everyone involved! Special thanks to Alex Marle & Alex Simmonds
Rohan · 22 May 2026
★★★★★ 5/5
GoogleVery impressed with Winkworth Lettings, especially Alex Marle who has always been very helpful, supportive and efficient in resolving any issues.
The process of renting through to return of deposit in full has been made easy without any stress. I would highly recommend Winkworth.
Sylvia · 27 February 2026
★★★★★ 5/5
GoogleI have been renting with Winkworth of Westbourne for the past 3 years. During the past 2 years Nino has been my property manager. Nino has been very supportive, kind and thoughtful. It has been reassuring to know that with just a phone …
Heather · 22 February 2026
★★★★★ 5/5
GoogleWinkworth’s were very helpful in our recent house purchase in Westbourne. George was particularly helpful in out of hours viewing.and follow up queries. Very happy with the service and highly recommend them.
Daniel · 22 May 2026
★★★★★ 5/5
GoogleMyself and my partner Ben just moved into our first rental property through Winkworth letting agents. Alex has been helping us and sorting it out for us and has been great! Very quick to respond to emails and has made the process very easy and not stressful at all.
I would highly recommend going through the letting process with winkworth as we have had a very good experience with them.
Lolkimber_ · 4 June 2025
★★★★★ 5/5
GoogleTired of “good enough” services? I am! Looking for the best estate agent in the area who “does more”, and makes you feel like your needs are first priority? I was! Luckily, I found Alex Marle. I am a first-time landlord and I had no idea about every step of the process whatsoever when I first started taking a look at renting my home, or what to expect throughout the process. I also work in the service industry and am very aware that it is wildly important to ensure that: (1) your clients have the necessary information to make informed decisions (whether small or big, like finding the right tenants and (2) that their expectations are established appropriately and met. Alex exceeded in both aspects and helped us find the right tenants. Peace of mind is everything and this is exactly what Alex and his team delivered. We are forever grateful.
Jade · 25 April 2023
Agent replied · 24 June 2023
Thank you for such a lovely review. We always strive to provide a first class service and we are delighted to receive such positive feedback. Alex will be very pleased to hear you have been so happy with the service. Thanks for taking the time to leave a review. All the best.
★★★★★ 4/5
GoogleI would like to thank Winkworths Westbourne - Geroge Clark for doing a great job pushing my flat sale through, this was particularly challanging, the property was sold after 1 week on the market, then fell through 3 days before exchange. It went back on the market and again sold within a week. Special thanks to George for working so hard with all the parties , managing agents, buyer, buyer solicitor and myself. It really makes a difference. This is the second time I have worked with Winkworth Westbourne and I would say they the best agent in the area I have worked with.
Kim
NKM Properties Ltd
Kim · 9 February 2023
Agent replied · 30 December 2023
Many thanks for your positive review and for taking the time to share your thoughts. It is always lovely for the team to hear when people are pleased with our service, particularly when it has been a somewhat turbulent process! All the best.
★★★★★ 5/5
GoogleOur experience with Winkworth has been great throughout the whole tenancy process, we are really happy with their services. Initially we interacted with Will who showed us the property and assisted us in completing the forms for the tenancy agreement. He was very friendly and replied to all emails promptly. Although there were some issues at the property upon moving, Alex has been absolutely fantastic in arranging for contractors to resolve the issues as quickly as possible which was very much appreciated. Everyone at the agency is very polite, friendly and helpful so I would definitely recommend using their services.
Maria · 9 February 2023
Agent replied · 30 December 2023
I am delighted to hear of such a positive experience. Many thanks for your time in leaving us a review. It is always appreciated.
★★★★★ 5/5
GoogleSo after being in a property for 10yrs it was a very daunting experience to have to find a new home for my family especially in these challenging times.
Alex was fantastic and helped ease all of the worries and stresses, highly recommended as Alex and Winkworth were very professional and efficient in dealing with my tenancy and with any worries or concerns I had. Would definitely be using Winkworth again if the need so requires .
Dionne · 25 April 2023
Agent replied · 30 December 2023
I am delighted to hear Alex made the move as stress free as possible. Thank you for sharing your experience. All the best
★★★★★ 5/5
GoogleWinkworth Westbourne was our real estate agent and was great from the start. As a newly moved family to the UK from Sri Lanka they took time to explain all procedures and had a hassle free move in. …
Senal · 22 February 2026
★★★★★ 5/5
GoogleEver since my initial enquiry into the property I was interested in, the service I have received from Winkworths in general, and Alex Marle in particular has been professional, friendly and faultless. I cannot recommend the use of their services highly enough.
I have now ended the tenancy managed by Winkworths, and can only re-iterate my comments above.
Everything from my initial enquiry concerning the property, through the term of my tenancy and up to including moving out has been silky smooth thanks to Winkworths in general and Alex and Katy in particular.
Paul · 10 January 2023
Agent replied
Thank you for your review Paul. I am delighted to hear you have been so happy with the service you have received. All the best
★★★★★ 5/5
GoogleAlex was great in assiting us through our rental journey in difficult circumstances. Would definitely reccomend!
Jannine · 8 August 2026
★★★★★ 5/5
GoogleI have an apartment in Shellley Manor that I have been renting out for almost 8 years. Winkworth organised an open day and found me the perfect Tennants. Alex Marle and his team at Winkworths have been exceptional. They have delt with all small issues that do inevitably crop up now and again with courtesy and professionalism. I would highly recommend this company to anyone thinking of renting a property. If I have another property in the future to rent, I will certainly return to Winkworths and Alex Marle. Thank you for your excellent service.
Gilly · 27 October 2024
★★★★★ 5/5
GoogleWinkworth fully manage my BTL and they have been super efficient and incredibly helpful throughout the entire process. Nothing has been too much trouble for them, even working with the previous agent (who aren’t the easiest to work with) to ensure a smooth handover.
My agent George was excellent at sourcing quality tenants very quickly and he has made managing the property stress-free.
Why are Winkworth a 5 ⭐️ agency?
1. They listen to what you want and come to you with a solution focussed approach.
2. They had my property up and on the market within 1 day (I required an urgent let).
3. Quality tenants were sourced within 5 days (whilst the previous agents struggled for 4 weeks and still couldn’t deliver).
4. Communication is very good and always helpful, swift and professional.
5. George is just a pleasure to deal with.
Overall, they’ve been a joy to deal with, and I wouldn’t hesitate to recommend them to other landlords.
Holly · 27 October 2024
★★★★★ 5/5
GoogleI can honestly say that Winkworth have restored my faith in estate agents. I rented a property for a year and it was a fantastic experience from start to finish. George was my initial contact and the Alex throughout. Both great guys and I’m very pleased with the service I’ve received. I would 100% recommend and use for both rental and sales in the future.
Marc · 9 December 2023
Agent replied · 30 December 2023
Thank you for your review Marc. It is great to hear you were well looked after during your tenancy. All the best with your new home.
★★★★★ 5/5
GoogleUntil now, we 'd had a jaundiced view of Estate Agents feeling that they produced a leaflet then sat back and waited for somebody to buy. Winkworth was different. The leaflet was prepared - with excellent pictures - within four days. The staff wasted no time in contacting potential buyers. Within 24 hours two viewings were booked and, in the following week, five more. Only eight days after going onto the market we agreed a price with a buyer. Sincere thanks to Fergus Naylor and his friendly, helpful team for a job well done.PositiveResponsiveness, Quality, Professionalism, Value
Mo · 26 August 2022
Agent replied
Thank you for your lovely review and for taking the time to share your experience. Fergus and the team will be delighted to hear you were so pleased with the service you received and I am so pleased we have changed your view of the whole process! All the best and thank you again.
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