Every review we hold for the Westbourne office, from every platform, shown as written. First names only.
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5/5
GoogleI dealt with this estate agent a while back when we were looking for our new family home and they were excellent! They weren't pushy at all and really took on board everything we were looking for when we sat down with them. We dealt with a really friendly chap called William Brown and he managed to find us a home that ticked all the boxes and within our budget too (just) from start to finish he was easy to contact and really communicated with us which made the whole process a lot less stressful than I have experienced in the past. Cannot recommend this estate agent enough William went above and beyond 10/10PositiveResponsiveness, Professionalism
Ashleigh Β· 26 August 2022
Agent replied
It is great to hear you have found a property you are so happy with and relatively stress free too! Thanks for taking the time to leave us a review.
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5/5
GoogleWould highly recommend Winkworth's in Westbourne. I've rented many properties, but these guys have been by far the best at finding me a flat and in a very busy time.
Will Brown was knowledgeable on the area , helpful and friendly. He answered any questions swiftly (including parking recommendations) and kept me in the loop with what was going on. I felt like Will went above and beyond his role to help out.
Alex was also brilliant when I lost the keys over the weekend and couldn't have been more helpful, despite the flat being managed by the landlord.
Will and Alex were absolutely awesome and I'd highly recommend using them, thank you both!PositiveResponsiveness, Professionalism
Rebecca Β· 26 August 2022
Agent replied
Many thanks for your review and for taking the time to share your thoughts. It is very much appreciated. All the best.
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5/5
GoogleI highly recommend using Winkworth as I've received a great service from them! Thank you to Will Brown for helping me with getting a rental flat. He has been so kind, polite and cheerful from the first time I had been in contact with him. He is professional and was quick to respond to every query I had as well as always keeping me updated with everything I needed to know throughout my application. It's been a very pleasant experience, thanks again Will :)PositiveResponsiveness, Quality, Professionalism, Value
Andi Β· 26 August 2022
Agent replied
Thank you for writing such a lovely review. Will will be delighted to read this, as am I. I am delighted to hear you have been so happy with the level of service you have received. Thank you again for taking the time to leave a review.
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5/5
GoogleI'd like to commend Winkworth highly for their help with my rental over the last 18 months. Specifically Alex Marle, with whom I have dealt with the most, should be mentioned.
Alex is continually attentive, empathetic, professional and polite. He has been a true gentleman in every dealing I've had with him, and clearly enjoys what he does at every stage. When approached, nothing is a problem for him and he ensures that you feel you are being dealt with personally, rather than just another tenant.
Well done Alex, you are a paragon of what a lettings agent should be - thank you very much!PositiveResponsiveness, Professionalism
Christopher Β· 26 August 2022
Agent replied
Thank you very much for your lovely review Christopher. It is always great to hear such positive feedback. Alex will be delighted to hear this, as am I. Thank you for taking the time to share your thoughts. All the best.
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5/5
GoogleI am very pleased with my experience with Winkworth Estate. William has been very kind, friendly and polite and has been there along the way to assist me with the booking of my flat. Moreover, Katy has been very responsive and supportive every time I send her an email reassuring me that everything runs smoothly. Outstanding service from both of them! Moving to a new place is always challenging but William and Katy made it easier for me. Thank you guys!PositiveResponsiveness, Quality, Professionalism, Value
Al Β· 26 August 2022
Agent replied
Thank you for leaving us a review. I am delighted to hear you have been so pleased with the service you have received. All the best in your new home.
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5/5
GoogleI would like to say a big thank you to Alex at the Westbourne branch for all the help and advice he has given me recently regarding legislation and regulations relating to how landlords can treat their tenants. My son has been having a few issues and we wanted to find out what his rights were under the circumstances. Alex went above and beyond in his responses and we feel much happier now, knowing what he is entitled to.
Karen Β· 27 October 2024
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5/5
GoogleTHANK YOU very much to Will!
What a GREAT service from Will Brown at Winkworth!!!
Will helped me with the purchase of my property and his services are absolutely outstanding!
From the first contact I had with Will, he was very friendly, prompt at arranging appointments, flexible and fast in replying to all of my queries, both by email and phone.
Excellent services and a massive thanks to Will again!!! Highly recommend services! πPositiveResponsiveness, Quality, Professionalism, Value
Flavia Β· 26 August 2022
Agent replied
I am delighted to hear you have received such a good service and Will will be delighted to hear you have been so happy with the way in which he dealt with your purchase. All the best in your new home.
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5/5
GoogleExceptional estate agent
William is really genuine guy and listens to your needs from a property whether that be renting or to buy. I bought my first Dorset home from William and continue to use him now for land buying, property renovation projects as well as recommending him to friends for their property needs. William and the team are always available and always come back with the information you need.
No constant calling with properties that are not suitable - by far the best estate agent office in Dorset.
Simone Β· 11 March 2022
Agent replied
Many thanks for taking the time to leave a review Simone. Will will be delighted to hear your feedback. It is lovely to hear such lovely feedback. All the best. Ben Jesty
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5/5
GoogleI have mostly owned my own home, but in the UK I have rented over the years and had my fair-share of agents! I can list straight out the terrible experiences I have had, but Winkworth is not one of them. All including, Christina, Katie and Alex, we have had nothing but curtesy and professionalism throughout, even when my landlord was unreasonable. (Jerk comes to mind). I highly recommend this agent and assured you will get nothing but excellent service and delivery every time. Many thanks to Alex and Katie for always going the extra mile.
Karin Β· 11 March 2022
Agent replied
I am delighted you have received such a good service from Katy, Alex and Christina. Thank you for sharing your thoughts. It is very much appreciated. All the best. Ben Jesty
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5/5
GoogleAll my thanks goes out to Alex!
With Alexβs professional guidance and friendly character he made what could have been a stressful situation enjoyable. Finding the right agent for my grandparents was always going to be a struggle. Alex ensured I could both rely and trust in him. My family will always recommend him for the way which he handled our search. Anybody looking for a the go to guy in the area Alex is your man! 5 stars x
Hannah Β· 11 March 2022
Agent replied
Many thanks for the review and recommendations. It is very much appreciated. All the best.
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5/5
GoogleWinkworths have been my estate agency for 3 years. I have mainly dealt with Alex who has been helpful, prompt and friendly. If I have had any problems, he has sorted it efficiently and has been great at communicating things. Winkworth also have a good team of contacts eg, electrician/plumber etc. I would recommend Winkworths as a good agency.
Katy Β· 20 November 2023
Agent replied Β· 30 December 2023
Many thanks for taking the time to leave us such a positive review. This type of feedback is always great to receive. Thank you for sharing your thoughts. All the best.
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5/5
GoogleWe had an excellent experience with Winkworth letting agent Westbourne. A special thanks to Alex Marle. We only had 3 days to find an apartment and move in. Alex somehow managed to achieve this for us in a friendly and professional manner and continued to give a prompt and excellent service throughout our stay.
Many thanks
Moyra and Salah Shukur
Moyra Β· 21 October 2023
Agent replied Β· 30 December 2023
I am pleased to hear Alex managed to get you sorted in a new property to fit your timescales! We will always do our best to make any situation work. The team at Winkworth love a challenge! All the best in your new home.
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5/5
GoogleAlex was more than happy to come over to chat about our options for letting out our property. He replied quickly to each message and arranged a meeting that suited us.
Once here, he listened carefully to everything we had to say and gave some great and accurate advice concerning our options and the possibilities our property could provide us. Will definitely speak to him about any future queries we may have.PositiveResponsiveness, Professionalism
Jonny Β· 26 August 2022
Agent replied
I am very pleases to hear you have been so happy with the service and thank you for taking the time to share your experience. All the best
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5/5
GoogleWe have just completed our purchase of an apartment in West Cliff, Bouremouth.
Throughout the process we dealt with Ben, we can only use one word for the service we received from Ben and thatβs AMAZING.
Throughout the process Ben always replied to messages within a short period of time, even late at night 7 days a week.
Ben was proactive in chasing less efficient solicitors and liaising between us and the seller to ensure the sale was completed in a timely manner.
So if your are selling or buying in the Westbourne/West Cliff area contact Ben and his team.PositiveResponsiveness, Quality, Professionalism
Tonny Β· 26 August 2021
Agent replied
Many thanks for your kind words. I am delighted your purchase has now completed and we wish you all the best in your new home.
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5/5
GoogleThe sales team of Ben, Fergus and Rob at Winkworth Westbourne have provided us with an excellent service over the last 12 months, helping us to sell two properties in the area and achieving our desired prices for both. The sales team is very efficient and good at keeping both customer and solicitors informed. Special thanks to Ben Jesty for helping us get the sale of our home completed and for taking charge of a long chain and for liaising with everyone involved. We would definitely use Ben and his team again in the future.PositiveResponsiveness, Professionalism
Peter Β· 26 August 2021
Agent replied
Many thanks for your kind words. I am so pleased for you that the chain finally came together and your completion date is nearing! It was a long haul! Thank you for the instructions and all the best with your move. Best Regards. Ben Jesty
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5/5
GoogleMyself and my partner are now renting a property as a result of Alex's support in helping us find the perfect home. Alex was efficient and flexible in arranging a viewing for a property that met our full criteria. He was honest and personable with his expertise and knowledge and was able to provide very useful information and answer all of our questions.
Myself and partner have moved into the property in the midst of the COVID19 pandemic and lockdown restrictions. Despite our initial anxieties about barriers that we felt we may face, these were quickly alleviated and finding the right property was a fun and stress free experience with Alex and Winkworth. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Cindy Β· 26 August 2021
Agent replied
Thank you for taking the time to share your positive experience. It is very much appreciated and I am delighted you have been so happy with the service.
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5/5
GoogleA very professional Letting Agency!! Alex helped us move into our new flat which we absolutely love. The procedure of letting was straight forward and super fast. We only had an issue with the bathroom but he resolved it the exact same day!! Itβs nice to count on people that show respect and professionalism. Even more when they try to set everything for you, like energy providers, council and water! I couldnβt ask for more. Perfect and easy settlement before Christmas !! Thank you Alex.PositiveResponsiveness, Quality, Professionalism, Value
Katerina Β· 26 August 2021
Agent replied
I am so pleased you are happy with the way in which Alex has dealt with your rental. It is always lovely to receive such positive feedback> I wish you all the best in your new home.
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5/5
GoogleThe Winkworth team and especially Fergus have been absolutely incredible. We have just sold our property today through them and everything about them from the initial valuation and professional photographs through to the quality viewings and finally once we had an offer taking on a leading role communicating with the solicitors has been perfect. They were always available to speak to, gave great advice and their professionalism, experience but most of all passion and kindness made all the difference and we canβt recommend them enough.PositiveResponsiveness, Quality, Professionalism
Oliver Β· 26 August 2021
Agent replied
I am delighted your sale went through and that the sales team provided such a great service. All the best in your new home. All the best and thank you again.
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5/5
GoogleMy partner and I recently moved into a new rental property through Winkworth. Alex was efficient at replying to emails and very helpful. Moving can be stressful but Winkworth made it as seamless and as easy as possible. We love our new place and hopefully not looking to move again any time soon but we would use again!
Holly Β· 1 May 2025
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5/5
GoogleMy husband and I have for been looking for over a year, and worked with and spoken to nearly every Estate Agent in Hampshire and Dorset, as we were flexible to what area. So we think that we are in a good position to say, that Winkworth in Westbourne to us, gave the best service and attention, we found Christina to have been one of the most professional and nicest people in the business, it felt like she actually took an interest in us, and kept us updated on properties coming on line, she understood exactly what we wanted, in order for us move down here from Milton Keynes.
Thank you Christina, and Winkworth.
Eamonn & Judy O'Keefe.
Judy Β· 24 June 2021
Agent replied
Thank you for your kind words about the service you received from Christina. I am so pleased you had such a great service and wish you all the best in your new home.
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5/5
GoogleSale of flat was handled quickly and efficiently. George kept us informed throughout the process.
John Β· 22 May 2026
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5/5
GoogleWe have recently moved in to a new house and we couldn't be happier that we are fortunate to have Winkworth's as our agents. Fran was always so quick to respond, and so polite and helpful at all times. Alex has also always been there to answer any questions/concerns, and has great communication with us. He dealt with all issues speedily which we have been so grateful for. We would always be happy to recommend them after this great experience.
Niki Β· 27 April 2024
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5/5
GoogleRecently rented a property using Winkworth Westbourne, working with Alex. He was professional and responsive, great to work with and made everything easy.
We had a little hiccup during our first weekend in the flat. I emailed Alex for some help on Saturday evening, fully expecting him to reply on Monday. He replied and dealt with the issue on the Sunday, which I was pleasantly surprised about.
Would recommend Alex and the rest of Winkworth Westbourne to anyone. Thanks.
Jo Β· 12 April 2021
Agent replied
Thank you for your positive feedback. I am pleased Alex has been so helpful and thank you for sharing your experience. All the best in your new home. Best Regards. Ben Jesty
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5/5
GoogleI believe the basis of as good company is communication. Throughout the sales period thru to final completion (all within the covid-19 restrictions) Winkworth's have a;lways kept me fully informed, either by phone or e-mail. on several occassions the flow of information between buyer/ seller/ legal teams needed extra input or confirmation of some detail. Fergus Naylor and Ben Jesty were right unto the case keeping me informed or requesting my input. Eventually everything concluded on time on the day. I would not hesitate in recommending "W-W" to anyone looking for a pro-active agent to deal with property sale or letting business.PositiveResponsiveness, Quality, Professionalism
P.A Β· 14 January 2021
Agent replied
Many thanks for your review. It was a pleasure to deal with you and I am pleased all went smoothly with the sale. All the best and thank you for your business.
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