5/5
GoogleAmazing service from winkworth. Alex made sure the move went smoothly and I’m loving being in my new apartment. Thank you very much for all your help!
Trusted Agent profile · Westbourne · Dorset
Winkworth Westbourne reviews
★★★★★
557 reviews across 2 platforms
77 Poole Road, Westbourne, Dorset, BH4 9BB
Part of Winkworth, see every office.
Winkworth's office in Westbourne, Dorset, at 77 Poole Road, is rated 4.9 out of 5 across 557 reviews on two platforms, including 556 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Winkworth Westbourne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westbourne.
Awards
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Westbourne office, from every platform, shown as written. First names only.
Google5/5
GoogleI couldn't stress more how professional, helpful and friendly Will has been along all the process of getting a new flat with Winkworth. Same goes for his colleague Katy. Outstanding service from both of them. Moving to a new place is always stressful but they made sure that everything was dealt successfully and promptly. Thank you very much for everything
Agent replied
I am so pleased to hear your move has gone smoothly and that you have been so happy with the service you have received. Thank you for sharing your thoughts and all the best in your new home.
5/5
GoogleThe team have been absolutely fantastic and made the stress of the entire process smooth from start to finish. Will has been exceptional and is a true credit to the team. He made the entire experience easy, and simple and has communicated efficiently throughout. Best estate agents I’ve dealt with by a mile.
Agent replied · 30 December 2023
Many thanks for your positive review and for taking the time to share your thoughts. It is always lovely for the team to hear when people are pleased with our service. All the best.
5/5
GoogleA smooth and efficient handover by Alex and his team, arranging new tenants and preparation work whilst we were away on holiday.
5/5
GoogleMy experience with Winkworth has been fantastic. As a landlord I’m very pleased with how clear and professional they have been since the beginning. Very grateful for all the service and special thanks to Alex, he has been brilliant. Would highly recommend!!
Agent replied · 30 December 2023
Thank you for your lovely words. The team are always delighted to receive such positive feedback. Thank you again for taking the time to share your experience. All the best
5/5
GoogleAlex Marle is one of the most professional individuals I have dealt with. He is what I can describe as seamless, he is attentive and listens to your needs not what's just good for business which is refreshing these days. An absolute credit to your organisations and is why I will continue to carry out business with this branch.
Agent replied
This is lovely to hear and thank you for your review. We look to forward to continuing to work with you. All the best and thanks again.
1/5
GoogleThe service that I am getting falls short of my expectations. Why no one can’t get in touch with the owners of a flat they are selling is beyond me.
Agent replied · 20 March 2026
I am sorry you have felt the need to leave a negative review. Unfortunately, as was explained, over the Christmas period, the owners of the apartment in question were away and not contactable which was naturally out of our control. Also, … More
5/5
GoogleWhat I like about this business is its prefessionalism, in particular, I had dealing with William brown who was a great help, answered all of my questions and provided me with fantastic matches to my property criteria. Would be happy tobuse again and I highly recommend William, good guy.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you for your review. I am delighted to hear you have been so happy with the service you have received. All the best
5/5
GoogleFrom the first minute Alex called about a viewing, I was impressed about his professionalism, honesty and patience! He went the extra mile and was very thorough in ensuring I got a suitable place for myself and my family and has been very supportive ever since then. I'm glad I'm with Winkworth Westbourne, Alex and his team are definitely doing an amazing job.
Agent replied
Great to hear and thank you for sharing this. It is very much appreciated and we wish you and your family all the best in your new home
5/5
GoogleThrough the short contacts I have had I dealt with Will, who was very friendly, professional and knowledgeable. He always engaged in conversation keen to make sure that he met all my needs. I would recommend Wills help to any of my friends looking for property without hesitation. Great fellaPositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Many thanks for your review. It is lovely to hear such positive feedback. All the best.
5/5
GoogleChristina, our property manager at Winkworth Westbourne, was a lifesaver during our renting process. Her kindness and expertise made everything easier. We feel lucky to have had her as our agent and highly recommend Christina and Winkworth Westbourne. Thank you, Christina!
Agent replied · 30 December 2023
Thank you for your kind words about Christina. It is great to hear such positive feedback and thanks for sharing your thoughts. All the best.
5/5
GoogleWinkworth Westbourne, and Katy and her team have provided oustanding support to me as a tenant of 15+ years duration in regard to my one-bedroom flat tenancy. Always swift to respond and effective in their response, friendy, professional, effective on all communications and support services, I recommend Winkworth Westbourne Estate & Lettings as truly Five Star' in their performance delivery!
Agent replied
Thank you for feedback Alan. I am delighted to hear you have been so happy with the service you have received and thank you for your continued business over the years. It is very much appreciated. All the best. Ben Jesty
5/5
GoogleWinkworth, and in particular Fergus, have been absolutely fantastic selling my property. They have been in contact regularly throughout and went above and beyond when it came to the crunch time approaching exchange of contracts. I would recommend them as the best estate agents I have ever had dealings with. Thanks for everything you have done!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you for your positive feedback Gary. I am pleased this has finally all gone through for you. All the best with your move.
5/5
GoogleMy girlfriend and I recently used Winkworth to rent a new property. I was pleasantly surprised how easy they made the process of viewings through to move in day. We dealt with Alex at the Westbourne branch and found him to be very approachable and professional. We wouldn’t hesitate to use these guys again in the future!PositiveResponsiveness, Professionalism
Agent replied
Thank you for your review. Great to hear you have been pleased with the whole process. Many thanks for sharing your experience. All the best in your new home.
5/5
GoogleHad such a great experience with Winkworths Westbourne. William and Alex were so helpful throughout the whole process. They made it so easy whilst guiding us through the entire process of renting a new property. Super quick to help with anything we weren’t sure of and really feel like they went above and beyond to be friendly and efficient. They also gave me peace of mind throughout which was so appreciated and made such a difference. I honestly cannot recommend them enough if you want a more personal and thorough approach.
5/5
GoogleI would like to thank Alex very much for his professionalism, help in quickly completing the application and amazing customer service. I have already used several agencies in my life but I can confidently say that Winkworth is the best of its kind and I can recommend it to anyone! Thanks once again Alex!
Agent replied
I am delighted to hear you feel we are the best agent you have dealt with and thank you for taking the time to share your thoughts. Alex will be very pleased to hear you were so happy with the service
5/5
GoogleWe moved our elderly mother to Bournemouth 3 years ago and found the most wonderful flat for her through Winkworths. The subsequent support all through the lockdown from Alex, Katy and the team has made a very stressful time so much better knowing that our Mum was in good hands. A massive thank you!
Agent replied
I am very pleased to hear you received such good service and support from the team at Westbourne. Thank you for taking the time to share your thoughts. All the best.
5/5
GoogleAlex has been our agent since we moved in 5 years ago and honestly we do not have a single bad thing to complain about!! Whenever we have a problem, no matter how small or big it is, he’s always there to help and solve situations quickly! Thank you for all the help Alex!
Agent replied
This is great to hear and many thanks for sharing this in your review. Alex will be very pleased to hear you are so happy with his service, as am I! All the best.
5/5
GoogleI've used Winkworth as a letting agent and more recently for marketing my property. There were a few blips along the way but the end was reached, it was good effort from the sales team, Fergus, Rob and Will got me over the finish line. Thank you :-)PositiveResponsiveness, Quality, Professionalism
Agent replied
Many thanks for your business over the years Sharon and for sharing a review. It is very much appreciated. I am glad it has now all gone through. All the best.
5/5
GoogleI am delighted to say that Winkworth agency has an excellent service. I recommend this agency wif you’re struggling to get a house or flat. Alex is the person I met and he was very helpful to me. Always responded to my queries and helped throughout to get a beautiful flat that suits our needs. Thank you.
Agent replied
Thank you for taking the time to leave a review. It is always lovely to hear such positive feedback. All the best in your new home.
5/5
GoogleFrom the get- go that mid/summer weekend, back in late July, when George Clark at Winkworths so smoothly helped both negotiate successful an acceptable offer and was then able to immediately give us further time and attention to draw up a Memorandum of Sale on Day 1! George was terrific throughout, consistently and reliably demonstrating both the ability and commitment to stay with both us and our vendors, very attentively throughout the entire process. The most impressive moments for us were when we were able to observe how deftly and sensitively George dealt with the elderly and understandably very anxious couple we were buying from, then so desperate to move back home to the Midlands and having already been let down by a previous buyer. At the time, both of us thought this was truly exceptional for one so relatively young. And leads us to suggest that, however testing a situation you yourselves might be in, regarding your own property purchase, you are in sure and very capable hands with George Clark at Winkworths, Westbourne, who was such a pleasure to deal with and always did his very best to be on hand for you, whenever you needed him. Not least seeing us safely through, once our offer had been accepted, to exchange and contractually agreeing a completion date on our purchase in only eight weeks! As new and delighted residents to the Westbourne area, he therefore comes with our highest possible recommendation. Yours Sincerely Scott & Maureen Hastie, October 2022.
5/5
GoogleGreat experience in dealing with the Winkworth team. My partner and I have mainly been in communication with Will but also brief interactions with Katy once we secured the property we wanted to rent. Will was very friendly and professional and secured us the property that we wanted. His communication was fast and always answered any questions we had. Katy has been very helpful and quick to respond with all of the tenancy agreements so we moved in on the time schedule that was initially proposed to us. I would definitely use Winkworth again.
5/5
GoogleI've had a great experience with Winkworth, Will was an amazing help, very diligent during the viewing and following rent agreement process, I was going through a bit of a rough time in my personal life and he made sure I felt supported throughout. Even though he was on holiday he would still talk to the landlord and keep me updated on the process, now that's commitment!!. The whole process was very fast, efficient and smooth, Idynever had such an experience before. Once the rent was agreed I started working with Katie, she has also been very diligent helping me with all the things needed when you move into a new place, huge help when you need to sort out new bills and council tax. Highly recommended!! You're in great hands. Thank you for all your help Will and Katie!!
5/5
GoogleI can not recommend Wink worth enough Alex and Katy have been absolutely fantastic to me in last couple of years anything you need they are on it straight away, very professional and polite people. I would like to thank both you for helping me in my whole journey with my apartment that I just left in.
Agent replied · 24 June 2023
I am delighted that you have been so pleased with the service you have received and thank you for taking the time to post a review. All the best.
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Questions about Winkworth Westbourne
Has Winkworth won any awards?
Yes. In The Trusted Agent 2026 awards: Winkworth, Westbourne won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Winkworth Westbourne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westbourne.
