★★★★★ 5/5
GoogleI’ve been to the site twice so far and I’ve been impressed with the ladies on the development, knowledgeable and can’t do enough for us. May well purchase from a different Red Row site but the guidance we’ve had is great so far, lots of options to consider!
W · 10 June 2023 · Redrow Chesire
Agent replied · 9 June 2024
Hi Will, thank you so much for taking the time to leave us a review. We are delighted to hear that you are happy with the service you have recieved. Please do not hesitate if there is anything further we can do to help. Many thanks, Jenny
★★★★★ 5/5
GoogleI visited redrow in Congleton last week and I was so impressed by the young lady who we spoke to Gabriella. We have never bought new before but she really helped to explain how it works. We were really impressed by her knowledge and although we are not yet certain on where we are relocating we will definitely be considering redrow.
Ewa · 10 June 2023 · Redrow Chesire
Agent replied · 11 June 2024
Hi Ewa, thank you so much for your positive comments about Round Hill Gardens! I'll pass your comments along to Gabriella as I'm sure she'll be thrilled. Many thanks, Angela
★★★★★ 5/5
GoogleWe had an excellent visit to the Redrow sales office in Congleton at the weekend. Nicola was very knowledgeable about the development and was able to answer all our many questions. The touch screen demonstration was great and gave us a good sense of how the development would look. Nicola also followed up with us as promised after the visit with the information we requested.
Liz · 10 June 2023 · Redrow Chesire
Agent replied · 9 June 2024
Hi Liz, we are so glad to hear that you enjoyed your visit to our Round Hill Gardens development. We are thrilled to hear that you are happy with the service recieved from Nicola and will be sure to pass your lovely feedback on to her, she will be delighted. Many thanks, Jenny
★★★★★ 5/5
GoogleMe and my wife visited Redrow homes in Congelton yesterday, we were met by Gabriella who was very cheerful and helpful.
She made us feel really comfortable and at ease, she managed the sales process very well.
Asking us the right questions in a non invasive way, she answered all our questions and her awareness and knowledge of the properties was very detailed, she even took the time to take us on a tour to help us understand the locations of the properties which gave us the confidence we were dealing with a reputable company.
Thank you Gabriella
Ayman · 10 June 2023 · Redrow Chesire
Agent replied · 11 June 2024
Hey there Ayman, thanks so much for sharing this positive feedback! We are delighted to hear that you are happy with the service you have received from Gabriella and will be sure to pass your positive feedback on to her, she will be thrilled. Many thanks, Jenny
★★★★★ 1/5
GoogleWriting with great disappointment about Redrow (Houlton-Rugby)staff handled us on swapping over other for a new plot reservations with no email notification or call. They were parallely in discussion and giving hope with us and make arrangements for reservation., all of a sudden they removed the plot from site and emailed us next day the plot has been sold to someone else.This was total distress to us on the day of reservations.
Please don't give any false hope to customers if you have no business ethics.
Transparency and proper communication is very important in any business which is greatly missing here.
Sindhu · 10 June 2023 · Redrow Rugby
Agent replied · 11 June 2024
Hi Sindhu, thank you for your review, It's disappointing to read that you feel this way, as we pride ourselves in providing customers with the highest standard of customer service, so I'm sorry if you feel we have let you down. The Area Sales Manager for this development, Gavin Gill has asked if you could kindly contact him on 01827 260600, in order that he can discuss your comments further. We look forward to hearing from you. Many thanks, Michelle
★★★★★ 4/5
GoogleVery good homes, better appointed interiors slightly larger I considered, than the competition. The 42 days for completing seems to be fairly industry standard but causes major problems if you have a property to sell.
M · 10 June 2023 · Redrow Rugby
Agent replied · 11 June 2024
Hi there, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
★★★★★ 5/5
GoogleI have now been in my new home for 5 months and very happy with the property. The broadway is a well thought out home, making efficient use of space. There have been minor snags but these have been dealt with efficiently by Purna and the overall build quality including interior finish were as expected with what Redrow market themselves on. Chris and Lauren made the purchasing process smooth and have provided a high class service since moving in. The roads have almost been finished now, making the development more attractive.
Ian · 10 June 2023 · Redrow Rugby
Agent replied · 11 June 2024
Hey Ian, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. I'll pass your comments along to the team; I'm sure they'll be thrilled. Many thanks, Michelle
★★★★★ 5/5
GoogleGreat
Keeley · 10 June 2023 · Redrow Witham
Agent replied · 11 June 2024
Thanks Keeley! Best wishes, Dawn
★★★★★ 5/5
GoogleBeautiful place for buy a property either for investment or to live there. They are building up a second state.
Juan · 10 June 2023 · Redrow Witham
Agent replied · 11 June 2024
Hi Juan, I'm pleased to read that you like our homes. We're proud to offer homes with larger spaces, taller floor to ceiling heights and greater kerb appeal. Many thanks, Lewis
★★★★★ 5/5
GoogleI’m working there and I love location because it’s so beautiful there I don’t think it’s worth it to go there for the weekend because it’s so busy and I don’t know what time it is but if you want to come over for a little bit
Ezechel · 10 June 2023 · Redrow Witham
Agent replied · 11 June 2024
Hi Ezechel, thank you for your review. Best wishes, Kerry
★★★★★ 5/5
GoogleRating only, no written review.
Marc · 10 June 2023 · Redrow Carerphilly
Agent replied · 11 June 2024
Thanks for taking the time to rate us Marc Mulligan
★★★★★ 5/5
GoogleRating only, no written review.
Annetta · 10 June 2023 · Redrow Carerphilly
Agent replied · 11 June 2024
Thanks for the review Annetta Davies
★★★★★ 5/5
GoogleRating only, no written review.
Jessica · 10 June 2023 · Redrow Carerphilly
Agent replied · 11 June 2024
Thanks for taking the time to rate us Jessica Col
★★★★★ 4/5
GoogleLooks nice
Andi · 10 June 2023 · Redrow Carerphilly
Agent replied · 11 June 2024
Hi Andi, thanks so much. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks, Andrew
★★★★★ 5/5
GoogleRating only, no written review.
Greg · 10 June 2023 · Redrow Cardiff (Ty-Draw Road)
Agent replied · 11 June 2024
Hi Greg Atzei, thanks for the review
★★★★★ 2/5
GoogleRedrow company not trust worthy.
Take my advice and ask for private companies to do inside your house properly.
One example , we paid 650£ for a small garden for turf which was done end of last year, the ground was not levelled and more potholes appears in garden by now also the turf start dying after 3month while raining everyday so it wasn't due to lack of water but due to the fact it wasn't a good quality turf, we cut the turf in April because some part grown high and some part was bald, the baldness is more visible since we cut it.
When we reported it says it's not covered by warranty.
I clearly told them when they were doing the job make sure the ground is levelled but obviously no body listen thats why we have more and more potholes.
I won't trust redrow or it's subcontractors they doing terrible job for you and they don't care.
Take my advice, do everything yourself privately and no hassle.
Also Redrow asking for feedback immediately as you move in , obviously due to excitement of moving to new house most people give 4-5* but if redrow ask me now I won't give even 2*.
Very disappointed with redrow.
A · 10 June 2023 · Redrow Cardiff (Ty-Draw Road)
Agent replied · 9 June 2024
Hi, I'm sorry to read that your recent experience with us has left you feeling this way. We'd like to discuss this further. Please could you get in touch with us by calling 029 2060 9434 so we can work towards a resolution? Many thanks, Danielle Richards
★★★★★ 5/5
GoogleRating only, no written review.
Kin · 10 June 2023 · Redrow Ely
Agent replied · 11 June 2024
Thanks for rating us Kin Ng
★★★★★ 4/5
GoogleRating only, no written review.
Michael · 10 June 2023 · Redrow Amington
Agent replied · 11 June 2024
Hi Michael Cunningham, thanks for the review
★★★★★ 5/5
GoogleRating only, no written review.
Adam · 10 June 2023 · Redrow Amington
Agent replied · 11 June 2024
Hi Adam Mulford, thanks for the review
★★★★★ 5/5
GoogleGreat houses
Stu · 10 June 2023 · Redrow Amington
Agent replied · 11 June 2024
Hey Stu, thanks for taking the time out to leave us such a good review. It's great to read things like this!
★★★★★ 5/5
GoogleStaff are all well knowledgeable, very warm and welcoming. Superb development as well
Vickie · 10 June 2023 · Redrow Amington
Agent replied · 11 June 2024
Hey Vickie, thanks for taking the time out to leave us such a good review. It's great to read things like this. Many thanks, Lauren
★★★★★ 5/5
GoogleBeautiful houses, wonderful sales consultants. Extremely impressed.
Michelle · 10 June 2023 · Redrow Amington
Agent replied · 11 June 2024
Hey Michelle, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Michelle
★★★★★ 5/5
GoogleWe took advantage of the help to sell weekend, Donna was very helpful, no pressure to buy. Took time with us and took us around to where the house will be built, we have taken advantage of redrow paying for the estate agent
Terence · 10 June 2023 · Redrow Amington
Agent replied · 9 June 2024
Hi Terence, it's great to hear you had such a positive experience at Eagle Gate! All the best, Michelle
★★★★★ 1/5
GoogleI had an appointment this weekend and received a nice video from the sales advisor to help me out a face to the name however when I arrived for my appointment that advisor wasn’t there. Another man asked me for my name and pointed me to the show home but wasn’t very friendly and I felt like I was taking up his time even though I had an appointment. The was nothing for me to look at regarding the house I was interested in and had told them prior to the appointment and I was told to go and view another development instead. Really unhelpful and we were very polite and friendly and looking for answers, guidance and support as first time buyers. Really put me off rising Redrow.
Alice · 10 June 2023 · Redrow Amington
Agent replied · 11 June 2024
Hi Alice, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Many thanks, Michelle
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