Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExcellent smooth experience from start to finish. Dealt with Neive from the start and then Olivia with sale of the property and both were absolutely amazing. Special shout to Neive for attending all the viewings with us prior to getting the keys and also a thank you for the new home goody box on collection of the keys from Olivia.
This was a first time house purchase for us and previously having a bad experience with another estate agent, both the ladies at whitegates did a great job.
Keep up the good work :)
Umar · 8 August 2026 · Whitegates Nottingham Sherwood
★★★★★ 5/5
GoogleWe recently completed the sale of our property with Whitegates Sherwood, and we couldn’t be happier with the experience. From start to finish, Olivia, Neive, Nathan, and the entire team handled everything with utmost professionalism, efficiency, and genuine warmth.
Selling a family property is always an emotional process, but Whitegates made the journey completely seamless and stress-free. Their communication was excellent every step of the way, keeping us fully informed and supported right up through key handover.
If you are looking for a dedicated, trustworthy, and personable local estate agency, we cannot recommend Whitegates Sherwood highly enough. Thank you to the team for all your hard work!
Jas · 8 August 2026 · Whitegates Nottingham Sherwood
★★★★★ 5/5
GoogleI recently sold a house and received an outstanding service from start to finish. Big shout out to Nathan, Neive and Olivia, who went out of their way to make things run smoothly all the way through! It was a pleasure to deal with such a professional and friendly team. I was so impressed that I'm currently working with them again on another house sale. 😊
Suki · 8 August 2026 · Whitegates Nottingham Sherwood
★★★★★ 5/5
GoogleI have nothing but good things to say about Whitegates, West Derby! They were the Estate Agents for a property we bought recently and they kept in regular contact with us as the purchase progressed - they were far more pro-active than the Estate Agent we used to sell our own property! Special praise goes to Zaklina, who guided us through the buying process and was really helpful throughout, sending us regular updates via Whatsapp and efficiently answering any queries we had. For anyone thinking of selling their home, I would recommend using Whitegates!
Susan · 8 August 2026 · Whitegates West Derby
★★★★★ 5/5
GoogleI had an amazing experience with Whitegates. Zaklina was absolutely fantastic at arranging all of my appointments and accommodating my schedule. Finn, who conducted the viewing, was professional, friendly, and made me feel very welcome throughout the process. I highly recommend their excellent service!
Ella · 8 August 2026 · Whitegates West Derby
★★★★★ 1/5
GoogleNever renting through whitegates ever again. 6 and a half years i lived in one of their properties 6 and a half years of loose tiles in the kitchen and bathroom, 6 and a half years of living with a damaged front door frame that had clearly been kicked in before I moved in (apparently it was out fault they wouldn't get the landlord to fix it because we accepted the property in that condition, i have yet to meet someone who checks the front door frame when they are viewing a rental), 6 and a half years of peeling wallpaper. No ventilation apart from a tiny window in the bathroom. Months of dealing with blackmould due to poor ventilation despite us following the guidelines they issued before they arranged a contractor to do something about it (the contractor, dovedale damp services actually put it on their youtube channel because it was so bad), 2 weeks for them to get the toilet fixed when it stopped flushing (i ended up going into their offices after phoning them every day for a week after the plumber did the quote before it was fixed). Refused to replace the damaged carport that was in place (funny considering what i previously said about the front door. I accepted the property with a carport, yet when that became unsafe they removed it and declined to replace it yet wouldn't replace the front door). Also tried to claim we had removed the smoke alarm batteries when we left the property, despite the fact that they called me 1 hour after we had handed our keys in because the smoke alarms were going off and they wanted the security alarm code
Debbie · 8 August 2026 · Whitegates Huddersfield
Agent replied · 22 August 2026
We are sorry to read your review and that you remain dissatisfied with your experience.
While we cannot discuss the details of an individual tenancy publicly, we do not believe this account fully reflects the documented maintenance history. During the tenancy, reported concerns were recorded, contractors were instructed, specialist assessments were arranged where required, and recommendations were referred to the landlord for approval. Some matters related to the condition accepted at the start of the tenancy or requests for improvements, which required the landlord’s agreement before we could proceed.
We appreciate that there may have been occasions when you felt matters did not progress as quickly as expected, and we are sorry for the frustration this caused. Any observations made at the end of the tenancy were based on the information and evidence available at the time.
You are welcome to contact us directly and ask to speak with a member of the management team if you would like us to review any specific concerns with you.
★★★★★ 5/5
GoogleVery active and efficient in finding new tenants.
Harry · 8 August 2026 · Whitegates Huddersfield
★★★★★ 5/5
TrustpilotBungalow Buying !!!
Well they say buying a house is one of the most stressful things you will ever do and they are not wrong BUT with the fantastic help of both Luke and Will we managed to purchase our forever home. They were both , supportive, enthusiastic and reassuring and got the job done. We honestly cannot thank them enough.
Thank you guys 😊
H · 7 August 2026 · Whitegates Barnsley
Agent replied · 25 September 2026
Thank you so much for your wonderful review! We’re delighted to hear that Luke and Will were able to make what can be such a stressful process a little easier for you.
Helping someone find and purchase their forever home is exactly why we love what we do, so it’s fantastic to know that their support, enthusiasm and reassurance made a real difference throughout your journey. We’ll be sure to pass on your lovely comments to Luke and Will. Congratulations again on your new home, and we wish you many happy years there! 🏡
Best wishes,
From all the sales team.
★★★★★ 5/5
TrustpilotFriendly and supportive
Matt & Jessica have been incredibly supportive in our new home journey, two houses to sell and one to buy.. from the initial appointment with Matt and follow up support with Jessica, conveyancing team linked in.. excellent service.
Claire · 7 August 2026 · Whitegates Crewe
★★★★★ 5/5
TrustpilotI'd give Diane a 10 star if it was an…
I'd give Diane a 10 star if it was an option. 5/5 review from us both you have been fantastic from start to finish. Diane was so easily contactable and sold our house so fast!!! We had a viewing I think it was less than 24hr advertised. Can't thank you enough for everything we highly recommend this estate agents, professional, honest, always available to answer our questions. No sales pitch, no sugar-coating - just honest advice. Thanks again Diane.
Danielle · 5 August 2026 · Whitegates Newark
★★★★★ 5/5
GoogleProfessional service from start to finish. Always available to help with any issues that arise. Would use them again.
Neil · 1 August 2026 · Whitegates Sefton
★★★★★ 5/5
GoogleMy experience with white gates is excellent - emails get answered straight away and any issues are dealt with so promptly, questions are answered and dealt with professional. I would like to say a big thank you to Adam who is one of the team, keep up the good work!!!
Rachel · 1 August 2026 · Whitegates Nottingham Sherwood
★★★★★ 5/5
GoogleReally good experience with Whitegates Woolton, thanks to Abbey. She was absolutely brilliant when we were trying to organise a rental after selling our home in another part of the UK. Abbey made the whole thing so much less stressful and was super patient and quick to answer queries. Thank you!
Sarah · 1 August 2026 · Whitegates Woolton
★★★★★ 5/5
GoogleWe had an incredibly challenging time buying our dream home due to the nature of the seller and complexity within the transaction. Despite Whitegates representing the seller, they were still very helpful to us. Lucy in particular was caring and supportive and explained things well. She listened to us and our needs while working hard with the vender to mediate our situation.
I'm sure this was a challenging sale for them and I think they did well to manage the situation. Would recommend.
Samantha · 1 August 2026 · Whitegates Woolton
★★★★★ 4/5
GoogleThanks to all at Whitegates Halifax, who recently secured the sale of my property. From initial valuation, to excellent marketing photos, and intervention to completion when needed. Special thanks to both Jez and Chloe. Recommend.
P · 1 August 2026 · Whitegates Halifax
★★★★★ 5/5
GoogleWe buy our first home through whitegates. We had a fantastic experience with them. Zaklina really helped us in our journey. She was always available, patiently answered all our queries and co-ordinated everything. Really greatful to her and whitegates.
Midhun · 1 August 2026 · Whitegates West Derby
★★★★★ 1/5
GoogleUnacceptable communication failures, two wasted appointments in a week.
I arranged a viewing for the property on Tanyard Avenue, Oakes, first for last Friday. On arrival, the current resident told me no one had informed him a viewing was taking place. The agency had simply failed to notify him. I called the office, was given an apology, and was rebooked for 5pm today.
Today I returned with my wife for the rescheduled viewing. A representative met us outside to say the landlord would only allow one person to view today, and someone else was already inside, I would not be able to view the property, despite this being a confirmed second appointment. The representative admitted he did not know why the booking had not been passed on to the landlord, even though he had a printed appointment sheet with my name on it in his hand.
This is not a one-off oversight, it is the same failure repeated twice in a row: appointments confirmed by the agency, then not properly communicated internally or to the landlord, wasting our time on both occasions. For an agency managing over 1,700 properties, this standard of basic coordination is not acceptable. I would think carefully before relying on this branch to manage a viewing, let alone a tenancy
Mohsin · 1 August 2026 · Whitegates Huddersfield
★★★★★ 5/5
GoogleWe had a great experience with Whitegates, especially Michelle who was really helpful and informative throughout our sale. I would highly recommend anyone to consider using Whitegates for their sale.
Wayne · 1 August 2026 · Whitegates Cleckheaton
Agent replied · 10 October 2026
Thanks for taking the time to write such a positive review Wayne. It is much appreciated and we're pleased that Michelle was really helpful and informative.
★★★★★ 5/5
TrustpilotThe service I received from Whitegates
The service I received from Whitegates, when selling my rental property, was exemplary. I was on a tight schedule to sell, but Whitegates rose to the challenge and worked tirelessly to ensure completion was within my timescale. They responded within minutes to my many emails and kept me informed of every development, even out of regular working hours. I highly recommend the team and cannot thank them enough for the service they provided.
David · 1 August 2026 · Whitegates Barnsley
Agent replied · 27 June 2024
Thank you so much for your fantastic review. We’re delighted to hear that you were so pleased with the service you received when selling your rental property.
We understand that having a tight timescale can add extra pressure to the process, so it’s wonderful to know that our team were able to rise to the challenge, keep everything moving and achieve completion within your required timeframe. We’re particularly pleased that our communication and availability helped give you confidence throughout. Thank you again for your kind words and for recommending Whitegates. We really appreciate your trust in us and wish you all the very best for the future.
Best wishes,
From all the sales team.
★★★★★ 1/5
TrustpilotUnacceptable communication failures
Unacceptable communication failures, two wasted appointments in a week.
I arranged a viewing for the property on Tanyard Avenue, Oakes, first for last Friday. On arrival, the current resident told me no one had informed him a viewing was taking place. The agency had simply failed to notify him. I called the office, was given an apology, and was rebooked for 5pm today.
Today I returned with my wife for the rescheduled viewing. A representative met us outside to say the landlord would only allow one person to view today, and someone else was already inside, I would not be able to view the property, despite this being a confirmed second appointment. The representative admitted he did not know why the booking had not been passed on to the landlord, even though he had a printed appointment sheet with my name on it in his hand.
This is not a one-off oversight, it is the same failure repeated twice in a row: appointments confirmed by the agency, then not properly communicated internally or to the landlord, wasting our time on both occasions. For an agency managing over 1,700 properties, this standard of basic coordination is not acceptable. I would think carefully before relying on this branch to manage a viewing, let alone a tenancy
Mohsin · 28 July 2026 · Whitegates Huddersfield
★★★★★ 5/5
GoogleExcellent, fast service from start to finish. Went above and beyond to fix unexpected issues throughout the process. Very professional, patient and understanding! A big thank you to Brontë who was absolutely incredible throughout, constantly working hard to resolve issues and work quickly to secure a completion date! Huge thank you!
Mel · 25 July 2026 · Whitegates Mirfield
Agent replied · 10 October 2026
Hi Mel,
Thank you so much for trusting us with the sale of your property. It was a pleasure to support you throughout the process, and I’m delighted I could be of assistance.
As your dedicated agent, I’m always happy to go the extra mile to ensure you receive the best possible service and support. I hope you’re very happy and settled in your new home, and I wish you all the very best for the future.
Kind regards,
Bronte - The Mirfield Whitegates Team
★★★★★ 5/5
GoogleVery friendly and helpful when I was selling. Everyone put in a lot of hard work to find a buyer. Would definitely use them again.
Debbie · 25 July 2026 · Whitegates Wrexham
★★★★★ 5/5
GoogleGreat experience with Whitegates Woolton in selling our family house. Special thanks to Lucy and Paige for all their hard work getting the sale completed. I highly recommend Whitegates and wouldn’t hesitate to use them again.
June · 25 July 2026 · Whitegates Woolton
★★★★★ 5/5
Google"We recently viewed a property with Finn and were really happy with the service. Finn was knowledgeable, friendly, and kept everything transparent thank you😊 …
Priyanka · 25 July 2026 · Whitegates West Derby
Agent replied · 22 August 2026
Hello Priyanka,
Thanks for the kind words about Finn, glad he was able to help.
Whitegates Team
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