Every review we hold for the Sandbach office, from every platform, shown as written. First names only.
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5/5
GoogleThe team at Whitegates are excellent, communication is brilliant, they care also a huge special thank you to Jess who was amazing and went way above in all she did. Jess took the stress out of my sale and helped where she could to sort things out.
Highly recommend deserve more than 5 stars π πππππππ
Gill Β· 14 March 2026
Agent replied Β· 14 April 2026
Thank you so much for your wonderful review and kind words. Weβre thrilled to hear that you had such a positive experience with the team and that our communication and support made a difference during your sale.
A very special thank you for mentioning Jess, sheβll be delighted to know how much you appreciated her dedication and support. Weβre so pleased she was able to help take the stress out of the process for you.
Your recommendation truly means a lot to us.
Best wishes, Team Whitegates Crewe
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5/5
GoogleAfter my property remained unsold, despite being on the market for some time, I transferred to Whitegates - what a difference! Valuer, Emma came along, well prepared, having researched the area and local market. She explained everything clearly.
Our sales contact was the fabulous Mandy....always taking time to patiently explain what was happening
As the viewings began, usually ably ccompanied by Matthew or Richard, we promptly received helpful and constructive feedback.
Mandy was as excited as I was when an offer was offered and accepted. Her reassuring voice, so welcome during the times we were waiting for the process to unfold.
I unreservedly recommend Whitegates and its family of capable colleagues. They definitely made the selling process as painless ad possible.
Barbara Β· 17 November 2024
Agent replied Β· 19 November 2024
Dear Barbara, Thank you for your glowing review! It was a pleasure to assist in the sale of your property. We're thrilled to hear about your positive experiences with Emma, Mandy, Matthew, Richard, and the rest of the Whitegates team. We aim to provide clear communication and quality service throughout your selling journey. Your recommendation is highly appreciated, and we look forward to helping in future.
Many thanks, Whitegates Team
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5/5
GoogleHaving had our property on the market with a rival agent for 8 months with no real interest, we decided to put our trust in Whitegates. 6 weeks on the market and property sold. That says it all.
Cannot fault their professionalism, enthusiasm and most of all care for both potential buyers and sellers.
A special mention we feel must go to Eddy, he has been an absolute gem, patience of a saint, nothing too much trouble and he really does go out of his way to reach a mutual agreement giving total respect to your circumstances.
Thank you so much Whitegates.
Jeanette Β· 31 March 2026
Agent replied Β· 14 April 2026
We are overjoyed to hear about your successful sale and appreciate your trust in us! Delighted, Eddy provided exceptional service throughout. Team Whitegates
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5/5
GoogleThe team at Whitegates have been absolutely amazing from start to finish, when I brought my first property! Special mention to Sophie and jess who both went above and beyond, wouldnβt use anyone else!
Olivia Β· 14 February 2026
Agent replied Β· 14 April 2026
We are delighted to hear that Sophie and Jess went above and beyond to make your first property purchase a great experience. Thank you for choosing Whitegates Crewe Estate Agents!
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5/5
GoogleHad a really great experience with this estate agents. Everything was handled with clear, straightforward communication, and everyone I dealt with was friendly and helpful. A special shout-out to SJ, who went above and beyond to make the whole process smooth and stress-free. Couldnβt have asked for better service!
Eoghan Β· 17 August 2025
Agent replied Β· 25 August 2025
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. Clear communication and friendly service are what we aim for, so itβs great to know we delivered. SJ will be especially happy to hear your shout-out, they really do go the extra mile! Wishing you all the best in your new chapter. Best Wishes Whitegates team
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5/5
GoogleWhitegates have been absolutely amazing at helping me and my partner get our first home.
As first time buyers, buying a house is a scary thing and we had no idea what to expect Jessica Palin was absolutely amazing at telling us exactly what will be happening next and giving us all the support we needed within the process. She definitely went above and beyond to help this period be as easy as possible. I canβt thank the team enough for the help and support. Amazing!
Zoewild14 Β· 22 July 2025
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5/5
GoogleWe worked with Sophie C when purchasing a property as investors. Her communication was excellent throughout and she made the process clear and straightforward. She showed genuine care and professionalism, which gave us confidence at every stage. We would highly recommend her.
Kyle Β· 18 August 2025
Agent replied Β· 26 August 2025
Thank you so much for your kind words and recommendation! We're thrilled to hear that Sophie C provided such clear, professional, and supportive service throughout your purchase. It's always our goal to ensure a smooth and confident experience, and we're glad Sophie delivered just that. We wish you all the best with your investment!
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5/5
GoogleWe are just in the process of selling a property through white gates,having got to the point that we have accepted an offe! Thanks to Mandy who excelled herself in getting the price we wanted and communicating with myself and the buyer,efficiently and quickly. Upto now Iβm pleased with how itβs gone so far,the team are always available to help and answer questions. I look forward to a smooth transaction and fingers crossed a completion date in the not too distant future.
Susy Β· 26 December 2023
Agent replied Β· 25 March 2024
Thank you for the positive feedback, Susy. We're delighted to hear that you are pleased with the process so far and that Mandy was able to secure the price you were looking for. We will continue striving for excellent service and a successful completion.
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5/5
GoogleWorked with Sarah-Jayne & Jess for a property purchase, from start to finish they were both really helpful, kind and very timely with their communication updates throughout the process. A joy to work with!
Carl Β· 18 August 2025
Agent replied Β· 25 August 2025
Thank you for the lovely feedback! We're so pleased to hear that your experience was a positive one. Sarah-Jayne and Jess will be delighted to know they made the process smooth and enjoyable for you. It was a pleasure working with you, and we wish you all the best in your new home! Best wishes Whitegates Team
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4/5
GoogleSo far so good, great communication from everyone, Sophie is so helpful & is always on her toes. Matt was our first point of contact who was on the ball too
Wayne Β· 19 August 2025
Agent replied Β· 26 August 2025
Dear Wayne,
Thank you for your kind words and the review. We're thrilled to hear you've had a positive experience with our communication and service. Sophie and Matt are indeed assets to our team, always striving to be attentive and efficient. Best Wishes - Whitegates Crewe Team
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5/5
GoogleWe recently worked with Connor Heath while buying our flat, and he was incredibly helpful throughout the entire process.
He managed the communication between the buyer and seller very smoothly and was always quick to respond to any questions we had. His professionalism and friendly approach made everything much less stressful.
Iβd highly recommend Connor to anyone looking for support in buying or selling a property.
GoKhaN Β· 11 July 2025
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5/5
GoogleIβve recently sold our house through Whitegates and from the very beginning the process has been seamless. Emma was great at coming to value and arranging the listing. All of the team Iβve spoken with over the past few months (mainly Matt, Connor & Jess) were friendly, personable and very understanding. When our original sale fell through they worked very quickly to relist and found another buyer within days. Particular recognition for Matt who has been very supportive with my situation regarding an onwards purchase and has been a pleasure to speak with. 10/10 recommend Whitegates.
Charli Β· 17 November 2024
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5/5
GooglePurchased and sold my properties through whitegates and everyone did everything they could to help the process go swimmingly.
I worked with Emma, Alison and Sarah who were all absolutely brilliant! I honestly could give them enough praise and to top it all off they have a great sense of humour!
While I hope to never move again, I know if I do, my first choice would be Whitegates.
Thanks for all your help Whitegates Team!
George Β· 26 March 2023
Agent replied Β· 25 March 2024
Hi George, thank you for such an amazing review we really appreciate it!
It was a pleasure working with you and we wish you all the best in your new home. Thanks, from the Whitegates team.
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5/5
GoogleI want to start with a huge thank you to Mandy Horton for helping me find my next home! I felt comfortable with Mandy from our very first phone call. Mandy was professional with genuine care & support throughout the process. Great communication & personalised approach which created a trusting relationship. She didnβt stop until I found exactly what I was looking for. Thank you again Mandy. Overall a great team at Whitegates that work brilliant together.
Leanne Griffiths
Leanne Β· 17 November 2024
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5/5
GoogleI had two days to look around properties and buy a house. Whitegates were one of the few estate agents that actually had availability to let me in for a viewing. From the moment I put an offer in, Connor Heath has been exceptional. There has been continuous support and reassurance throughout the process - I would absolutely recommend to other first-time buyers!
Lucy Β· 6 June 2025
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5/5
GoogleWe have been indecisive from the start of our search, however Connor is always so patient and understanding with us, and always goes the extra mile to find properties that may be suited to us. Heβs always around to answer any queries we have, as well as attend any viewings and deal with us always swapping and changing! Overall fab service from everyone we have dealt with, but especially Connor, and we hope to find our dream home very soon!
Sian Β· 14 October 2024
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5/5
GoogleWe viewed a property in February and was shown round by Kieran, he made us feel comfortable, very informative and was really nice. We decided to put an offer on the house and Kieran was quick and kept us updated, as the house buying progressed he always answered the phone, emails and would go out of his way to assist us. We couldnβt of asked for a better Estate Agent. Thank you Kieran!
Emily Β· 30 April 2023
Agent replied Β· 25 March 2024
Hi Emily, thank you so much for the feedback. Kieran is delighted with the great review.
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5/5
GoogleBest Estate Agent we've ever used, we would definitely use Whtegates again, as the other agents we've used in the past did not provide the same level of professionalism. Excellent Brochure with amazing photos and discriptioon of the property.
James Owen worked so hard on the sale of our home which took a lot of phoning trying to move the sale forward. We first met James a year earlier when he showed us a property that Whitegate was selling and it was after the viiewing that James did, helped us to decide that we would use them ourselves.
James was so smartly dressed, answered all our queries promptly. James sold us the home that we now live in. James is able to point out features that are not so obvious to a potential buyer. James also negotiated a really good price for the sale of our house.
All the staff at Whitegates were so helpful and professional, and we'd also like to make a special thanks to Connor who was at the other end of the phone. Paul provided us with the excellent brochure.
James put in hours of work on the sale and buying. Thank you JamesPositiveResponsiveness, Quality, Professionalism, Value
Pauline Β· 18 July 2022
Agent replied Β· 25 March 2024
Hi Pauline, thank you so much for the fantastic review! We are very pleased to have been able to help you with both the sale, and the purchase of your new home. James was delighted to see it over the line for you. Thanks from all of the team at Whitegates.
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5/5
GoogleI would definitely recommend Whitegates, theyβve been super helpful start to finish and Sophie has been great with all my questions!
Holly Β· 20 August 2025
Agent replied Β· 23 August 2025
Thank you so much for the lovely feedback! We're so pleased to hear you had a great experience from start to finish. Sophie will be delighted to know she was able to help with all your questions. We really appreciate the recommendation! Best Wishes Whitegates team
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5/5
GoogleThe sale process of my property was made really simple, I had quite a lot of viewings in a very short space of time. Matt conducted the vast majority of those viewings, his approach made both myself and the viewers really comfortable, and he was able to share knowledge and inspire with me which I found to be really useful during the viewing stage.
There was also a very considerable amount of support from Jess Lyne who was extremely patient with us going back and forth with offers and negotiations in order to get sale of the property over the line, the nature of the situation meant that communication wasnβt particularly straight forward, but Jess really went above and beyond to accommodate that.
I canβt that you enough for the help and support you all provided!
Kris Β· 3 September 2024
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5/5
GoogleI want to express my deepest gratitude to Mathew for his outstanding service during my property search. As a first-time buyer, I was initially overwhelmed by the process, but Mathew made it incredibly smooth and manageable. From our first interaction, he has been consistently polite, professional, and exceptionally patient, answering all my questions with clarity and understanding.
Mathew's dedication goes above and beyond. Not only did he accommodate my sometimes hectic schedule, but he also took the initiative to call me as soon as a property matching my criteria came on the market. This proactive approach gave me confidence that I was being well looked after and not missing out on any opportunities. His knowledge of the local market and keen understanding of my needs made me feel secure in my decisions.
Even in situations where there were no immediate properties available, Mathew never hesitated to offer his assistance and advice, always with a friendly and supportive attitude. His willingness to go the extra mile and his genuine concern for my satisfaction have truly set him apart from other agents I've encountered.
In summary, Mathew's exceptional service, attention to detail, and dedication have made my first home-buying experience a positive and memorable one. I highly recommend him to anyone in search of a reliable and caring estate agent. Thank you again, Mathew, for all your hard work and commitment. Your efforts are greatly appreciated and have not gone unnoticed
Amina Β· 3 September 2024
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5/5
GoogleMassive thank you to Sophie and Connor who were brilliant to work with throughout our house sale. Both agents were super professional and informative throughout. Thank you both for being incredibly friendly, attentive and proactive to push the sale of my house along.
Megan Β· 11 November 2025
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5/5
GoogleI would recommend Whitegates to anyone buying or selling a property,We met Conner an employee who works for Whitegates , a very confident knowledgeable and charming young man who I would recommend to anyone looking to sell or buy a property.Thank you once again.
Roy Β· 14 March 2026
Agent replied Β· 14 April 2026
We are thrilled to hear your recommendation and that Conner provided such excellent service. Best Wishes, Team Crewe Whitegates.
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5/5
GoogleWhitegates have been extremely professional in dealing with the sale of our property in Shavington. I cannot recommend them highly enough. The team are all so helpful. We would like to thank Connor and Beckie for great service but most of all Sarah, who went above and beyond to help us through the sale process.
If you want to sell you property Whitegates cannot be beaten in my opinion.
RS Β· 26 March 2023
Agent replied Β· 25 March 2024
Dear Richard, thank you so much for taking the time to share your experience. We wish you all the best, and thanks again for the fantastic review. Whitegates
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