Every review we hold for the Sandbach office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEdward has been brilliant, on the ball and gives total support, top Lad , Regards, Pat
Pat · 28 August 2025
Agent replied · 17 October 2025
Dear Pat,
Thank you so much for your kind words about Edward, we’re absolutely delighted to hear that he’s been such a support to you. He truly is a valued member of our team, and your feedback means a great deal to all of us.
If there’s anything more we can do for you, please don’t hesitate to reach out.
Best wishes,
The Whitegates Team
★★★★★ 5/5
GoogleSophie Cartwright has been amazing. What a credit to the team. Always comes across knowledgable and happy to help even when things are feeling a little hard. We are very grateful she is there to help us.
Amanda · 21 November 2025
★★★★★ 5/5
GoogleFrom one agent to another - Sophie is a pleasure to work alongside in a chain, she's responsive, cooperative and a clear communicator. Definitely someone you need on your team when buying or selling.
Felicity · 3 December 2025
★★★★★ 5/5
GoogleAs first time buyers, going into buying a house is a very big deal. From the start we’ve been in contact with Whitegates who have been exceptional, especially Mandy who has answered all my questions or found them out for me (within the hour!).
Mandy had been really great and put our minds at ease about the whole process too!
Bethan · 5 February 2025
★★★★★ 5/5
GoogleWe have been working with Whitegates for the sale of our house and purchasing our next property. Sophie has been with us throughout the whole thing and has been highly communicative, friendly and helpful! Sophie is such a great support throughout this process and would highly recommend whitegates
Hannah · 27 June 2025
★★★★★ 5/5
Google"Had an excellent experience with the sales team! They were professional, knowledgeable, and truly listened to my needs. They took the time to answer all my questions without any pressure. Their attention to detail and clear communication made the entire process smooth and enjoyable. Highly recommend their services if you're looking for a team that goes above and beyond for their customers."Especially I should give many thanks to Sales Negotiator Mandy😁
Martin · 17 August 2024
★★★★★ 5/5
GoogleGreat estate agents from the beginning right up to the completion date. Jess - sales agent has been fantastic she been so helpful and couldn’t fault my experience with her, she’s a a great agent.
Tia · 14 March 2026
Agent replied · 14 April 2026
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you had such a positive experience from start to completion. Jess will be especially pleased to read your kind words.
Wishing you all the very best in your new home, and thank you again for choosing us! Team Whitegates
★★★★★ 5/5
GoogleBeen going through the process of purchasing my first property, Jess and Sophie couldn’t be more helpful and patient, definitely recommend to anyone going through the search for a property process.
William · 14 March 2026
Agent replied · 14 April 2026
Thank you for your review! We’re delighted to hear that Jess and Sophie provided such helpful and patient service during your first property purchase.
Best wishes, Team Crewe Whitegates
★★★★★ 5/5
GoogleMandy has been so helpful when it has come to sorting out buying our first home and we couldn't be happier with the service we have recived they have kept us up to date with everything so far and has made sure we has options open so we could get the best deal possible. Thankyou for all the help Mandy ❤️
Jess · 30 October 2024
★★★★★ 5/5
GoogleSo far so good, Sophie is going out of way to help us, having not done this for over 30 years we definitely needed help and still do which we have duly received from Sophie and the team at Whitegates.
Heather · 11 July 2025
★★★★★ 1/5
GoogleWhitegates gates is using false advertisements, as they are advertised they sold my property to which is clearly not the case .. and I will be reporting to trading standards..the property in teal way was not sold by whitegates.
They are just trying to get trade to which we will be reporting.
Private · 17 August 2025
Agent replied · 24 August 2025
Thank you for bringing this to our attention. We are sorry for any confusion or frustration this has caused. To clarify, our advertising is never intended to mislead and we take compliance with advertising standards very seriously. On this occasion, we did make a mistake by ordering a sstc slip to be attached to the for sale board, when it was not in fact sold by us. We apologise again for any inconvenience this has caused and thank you for raising it with us.
★★★★★ 5/5
GoogleBig thanks to Sarah, Beckie and Kieran for the wonderful work you've done in finding us a home.
You've been so kind and supportive throughout the process.
I highly recommend whitegates for all kinds of buyers because they go out of their way to help you find somewhere. 10/10
Charlie · 28 August 2023
Agent replied · 25 March 2024
Thank you so much for your kind and positive review, Charlie. We are so happy that we could help find you a home and that you recommend us to other buyers. We are glad that you found us kind and supportive throughout the process!
★★★★★ 5/5
GoogleProfessional, expert advice all the way through. The marketing and valuation was super efficient. They managed the viewings superbly and the house sold quickly.
Once that happened we couldn't have asked for a better agent. The sales process was expertly and super efficiently delivered all the way through by Sarah and the team. She is the most proactive person I have had the pleasure to deal with. Always pleasant and gets things done. I can't praise her highly enough to be honest.
Julie · 28 August 2023
★★★★★ 5/5
GoogleUsed whitegates to sell my property, they were very helpful and professional, the house was sold very quickly. A special mention also to Jess and Sarah J who have helped me no end with queries and keeping me updated with progress. Very friendly , polite and helpful.
Daniel · 5 September 2025
Agent replied · 6 September 2025
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that the sale went through quickly and smoothly, and it’s fantastic to know Jess and Sarah J were able to support you throughout the process. We’ll be sure to pass on your lovely feedback to the team. Wishing you all the very best for the future, from everyone here at Whitegates.
★★★★★ 5/5
GoogleWhitegates have been absolutely fantastic in helping me with my sale. Sarah was always very pleasant and helpful throughout the process, handling any queries I had efficiently, liaising with the vendors and enabling a smooth transition. Would highly recommend this estate agent.
Christine · 26 November 2023
Agent replied · 25 March 2024
Thank you for such a positive review, Christine! We are so glad Sarah was able to make this a smooth transition for you. Thank you for your recommendation!
★★★★★ 5/5
GoogleSuperb service from Connor and Jess and the team at Whitegates - very professional and friendly service that made me feel confident they knew what they were doing, and they delivered with a quick sale
Dave · 11 July 2025
★★★★★ 5/5
GoogleWe can't praise Whitegates highly enough, they were there for us and guided us through every step of the way. Paul Gilligan was very helpful in getting us sorted out and everything set up and ready initially. Beckie Taylor and Sarah Payne were especially friendly and helpful, both very dedicated and professional, having gone above and beyond to make our house move smooth and successful. These were our "go to" ladies throughout, when they said they would do things or get back to you, they actually did, without leaving you hanging or wondering what was going on. After our experience, we would highly recommend this company, and already have. Many thanks Whitegates!
Dane · 30 April 2023
★★★★★ 5/5
GoogleI can’t thank Mandy, Jess and staff enough for all their help when my sale fell through with another agent they proceeded to help me straight away (after viewing a property to purchase through Whitegates) there support and level of service has been second to none, I can’t believe how quick I’ve got viewings! Thank you so much guys! Jennifer x
Jen · 25 June 2024
★★★★★ 5/5
GoogleI cannot give Mandy as much credit as she deserves. She is so amazing at her job, her passion and dedication shines through so naturally and is so knowledgable and have absolutely loved her interaction with us upon our house buying process and couldn't be more thankful. Thank you Mandy!
Melanie · 7 December 2024
★★★★★ 5/5
GoogleI can’t thank Mandy, Jess and staff enough for all their help when my sale fell through with another agent they proceeded to help me straight away (after viewing a property to purchase through Whitegates) there support and level of service has been second to none, I can’t believe how quick I’ve got viewings! Thank you so much guys! Jennifer x
Jennifer · 11 June 2024
★★★★★ 5/5
GoogleWe sold my Mum’s house with Whitegates today. There were a few issues getting to completion but Sarah kept us informed and was very responsive to emails and phone messages. She worked hard to make sure the sale happened!! Thank you Sarah
Elspeth · 28 August 2023
Agent replied · 25 March 2024
Thank you Elspeth for your feedback, we are delighted that we were able to help you and your family with the sale of your Mum's house. We are glad that Sarah's hard work was appreciated and we genuinely appreciate your ongoing support. Thank you.
★★★★★ 5/5
GoogleWe found Whitegates, especially Sarah and Beckie, very helpful and easy to talk to in the process of buying a house through them. They went out of their way to make a very stressful journey smooth and stressless!
I would highly recommend them!
Rose · 29 July 2023
Agent replied · 25 March 2024
Thank you for your kind words, Rose! We're so glad that Sarah and Beckie were able to make your experience with Whitegates smooth and stressless. We appreciate your recommendation and look forward to helping you in the future.
★★★★★ 5/5
GoogleMatthew Kabyemela has been very helpful throughout my sale progress. His services was excellent. I would definitely recommend.
Matt · 14 November 2024
Agent replied · 19 November 2024
Thank you so much for your wonderful review and the fantastic five-star rating! We’re absolutely delighted to hear about your positive experience with Matthew. Our team truly loves providing exceptional service, and it makes us so happy to know we hit the mark for you during your sale. We can’t wait to help you or your friends again in the future! Your recommendation means a lot to us.
Kind regards,
Whitegates Team
★★★★★ 5/5
GoogleJosh has been fantastic! We had to deal with 2 very incompetent solicitors who made our move extremely stressful. Josh helped every step of the way going above and beyond to keep me sane, chasing enquiries relentlessly and keeping the communication channels open about everything. Without Josh, we wouldn't be in our house now, as he himself, answered 2 of our enquiries that the solicitors wouldn't. Thank you for everything you have done Josh. We would highly recommend to anyone selling or buying! Give this man a raise! I will miss our daily end of day calls!
Bethany · 8 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.