Every review we hold for the Sandbach office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBuying at a distance for an 82 year old was a big ask, but I was helped and reassured when Mandy took responibility for smoothing my path as much as it was within her power to do so. I continue to rely on her and my daughter to make this difficult transition as comfortable as possible for me. She has been exceptionally kind and helpful and never makes me feel other than that she has my interests at heart, and that she will be pleased to see me settled in Wistston. Would I recommend her to others looking to rely on someone at Whitegate Estate Agents to provide professional answers and help? Yes I would 100% A very efficient member of Whitegate staff.
Irene · 14 August 2024
★★★★★ 1/5
GoogleAn enquiry for a property asking for offers over £250k was not followed up properly. I received a call which I missed so I called back and left my name and number and which property I was interested in, farrier court. Nobody called back. My property will be on the market for around £270k so my offer for farrier court would have been around that much. Almost a week after I called I get an email saying the property was now under offer. This lazy approach to enquiries means I will never sell a house with whitegates because they’re supposed to be trying to sell for the absolute best offer and if I found out enquiries had gone unanswered I would be bitterly disappointed. Thanks for a disappointing service, I’m just glad I’m not selling with whitegates.
Jonathan · 1 August 2024
★★★★★ 5/5
GoogleBeckie Taylor has been so friendly and helpful whilst I've been arranging to buy my first property. Thank you
Mark · 30 May 2023
Agent replied · 25 March 2024
Hi Mark, thanks for taking the time to leave us a 5* review. Beckie is delighted with your feedback, thank you. Best wishes, Whitegates.
★★★★★ 1/5
GoogleBeware do not deal with these people, If I could give a 0 I would. Terrible company cost me a lot of money in the process as they couldn't do their job properly. Should be some sort of financial compensation or criminal procedings for letting estate agents get away with this behaviour.
They said that a price was 100% agreed with the owners which wasn't true. They basically lied to me and then pushed me to pay for searches. I don't know if they were trying to get more comission out of the sale. I didn't even get a letter of apology due to their incompetence. So be warned, do not use this estate agent unless you want to be decieved and lose a lot of money.
Celyth · 22 July 2024
★★★★★ 5/5
GoogleReally helpful as a first time buyer, giving us all the information and time we need. Connor was especially helpful in the process and still is as we continue to look.
Zoe · 1 August 2024
★★★★★ 5/5
GoogleI want to say a massive thank you to Matthew and Connor. They have been great help throughout the sale of my property and been very professional whilst doing viewings.
Christine · 7 August 2024
★★★★★ 5/5
GoogleI dealt with Connor (and sometimes Sarah) and they was always friendly and helpful.
Trina · 15 March 2025
★★★★★ 5/5
GoogleWhitegates have been absolutely fantastic in helping us with our first home. Sarah was always very pleasant and helpful throughout the process, handling any queries we had efficiently, liaising with the vendors and enabling a smooth transition. Would highly recommend this estate agent.
James · 27 October 2023
★★★★★ 5/5
GoogleGreat overall experience dealing with the team at Whitegates in my hunt for properties, especially SJ she’s been a great help with viewings and finding properties that are exactly what I'm looking for. Would recommend to anybody looking for their ideal property to give the team a call
Brad · 13 August 2025
★★★★★ 5/5
GoogleConnor has been so helpful and supported use all the way so far .
Robert · 5 February 2025
★★★★★ 4/5
GoogleVery helpful in the house buying procedure, but the recommended solicitor is very expensive.
Alberto · 30 July 2025
Agent replied · 2 August 2025
Thank you Alberto. We appreciate your feedback on the solicitor's fees and will take this into account. We'd be delighted to help you again. Best wishes, from the team at Whitegates Crewe.
★★★★★ 1/5
GoogleTotal rubbish 🗑
Strongly recommend use a more professional firm in the crewe area if you wish to purchase or sell a property …
Private · 14 February 2026
★★★★★ 5/5
GoogleAbsolutely brilliant service. My property was sold within a few days. They had plenty of viewings arranged very quickly and they got me a guaranteed purchaser without a chain enabling a quick sale at the full asking price.
Mandy Horton looked after the sale and the communication from her was excellent at every stage of the sales process.
I would have absolutely no hesitation in recommending and using Whitegates again.
Colin · 4 August 2024
★★★★★ 5/5
GoogleJosh was amazing on the buying process,
Everything is quick and straight forward,
Thanks.
Mor · 8 January 2023
Agent replied · 8 January 2024
Hi Mor,
Thank you so much for the kind words! Looking forward to getting you moved in to your new place!
Best wishes,
Josh
★★★★★ 1/5
GoogleMe and my partner tryed to book a viewing on a property this company had advised,
Very bad service indeed, …
Jeanette · 14 February 2026
★★★★★ 5/5
GoogleOur experience with Whitegates has been very lovely, especially due to Mandy Horton, who is so friendly and patient with us being first time buyers. She was quick to get in touch with updates and always very friendly, it is very much appreciated that we could really talk so casually aswell as formally, it makes the experience that bit less stressful!
Georgia · 7 December 2024
★★★★★ 5/5
GoogleMany thanks to Connor and Matthew for your excellent customer service. You are both an asset to Whitegates 👌 …
Denise · 14 August 2024
★★★★★ 1/5
GoogleTruely horrific experience, been trying to call since 9.15am to make a offer on a proper,
Infact called 15 time ....
Given up now , so good luck poor people trying to sell with these agents
Complete rubbish 🗑
Private · 20 May 2024
Agent replied · 22 May 2024
We're genuinely sorry to hear about your experience and the difficulty you've faced trying to make an offer. We regret any inconvenience caused.
★★★★★ 5/5
GoogleAmazing, start to finish. The whole team especially Miss Sutton we're always there to answer the phone if we had any questions.
Highly recommend, couldn't of asked for a better Estate agents to sell and buy our properties!
Sam
Samuel · 26 March 2023
★★★★★ 5/5
GoogleWhitegates estate agents have been a pleasure to help with sale of house,very good service through out from the start,also gave updates how the property was doing with viewings, and what people said what they liked,and didn't like ,very professional ,would definitely use Whitegates again ,many thanks also to Mandy,& Matthew, worked really hard .
Elizabeth · 6 January 2025
★★★★★ 5/5
GoogleWe bought our house through Whitegates. Each step of the process was handled in a friendly and efficient manner. We were fortunate to deal with Sarah on a day to day basis, she is an absolute credit to Whitegates. I cant thank her, or the team at Whitegates enough.
Patrick · 28 August 2023
Agent replied · 25 March 2024
Thank you for your kind words, Patrick. We are very pleased that Sarah was able to make your experience with Whitegates a positive one. We’re grateful for your kind review and are happy to know we met your expectations.
★★★★★ 5/5
GoogleWhitegates have been an absolute delight to deal with in the purchase of my new property. I cannot recommend them highly enough. So friendly, helpful and professional. I would particularly like to mention both Emma Sutton and James Owen … both a real credit to the company and both have been lovely to deal with. Thanks very much. David WW :)PositiveResponsiveness, Professionalism
David · 4 June 2022
Agent replied · 3 June 2024
Hi David, thanks so much for taking the time to write us a 5 star review. We really appreciate it. Emma and James are very happy with your feedback.
★★★★★ 5/5
GoogleA really good Estate agents, they are happy to help with any questions and get back to you, with answers, lovely show round Agents who give us the time to look at the house. Many thanks. Sue and Steve.
Suzanne · 6 July 2025
★★★★★ 5/5
GoogleEveryone very helpful, thanks to Matthew, Vickie and Sarah for assistance with my paperwork!
Helicon · 2 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
