Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChris and his team have managed our HMO portfolio for four years now, and their service has been exceptional. They provide an extremely detailed and personal approach, and they are genuinely forward-thinking and caring. They are not like other managing agents who just want to make a quick buck.
They keep us informed about upcoming legislation in advance and do everything they can to ensure all of our rooms are filled. In what has been a difficult and confusing time to be a landlord, we really can’t thank Chris and the team enough.
Thank you for everything.
The Wrens
Max · 13 February 2026
Agent replied · 13 April 2026
You're so.kind, Max.
We love working with you all
★★★★★ 5/5
GoogleI had an excellent experience selling my home with Chris and Steph from Whitegates. From the first valuation to completion, the whole process felt well‑managed, transparent, and genuinely supportive. Communication was consistent and clear, and I always knew exactly where things stood.
They handled viewings professionally, gave thoughtful advice at each stage, and were proactive in resolving the inevitable bumps that come with a house sale. What really stood out was their calm, organised approach and the sense that they were genuinely invested in achieving the best outcome for me.
I wouldn’t hesitate to recommend them to anyone looking for a reliable, knowledgeable, and trustworthy agent.
Pippa · 13 February 2026
Agent replied · 13 April 2026
Thanks for your kind words, Pippa. We are glad that we still also have you as a landlord client :)
★★★★★ 5/5
GoogleAs a landlord its imperative we have a team of professionals behind the scene Chris is amazing nothing is to much trouble he goes the extra mile. The letting team Hannah, Lucy and Ben are always there at the end of the phone so I can liaise with my tenants. I would not hesitate in recommending Whitegates I have sold houses through them and let properties.
Stuart · 13 February 2026
Agent replied · 13 April 2026
Thanks so much, Stuart. Responsible letting agents attract responsible landlords, and you are certainly one of those.
★★★★★ 5/5
GoogleChris and the team offer a great service looking after my rental requirements. Very responsive on maintenance requests and finding new tenants.
We have been kept uptodate on our responsibilities the the new landlords law being implemented soon.
David · 13 February 2026
Agent replied · 13 April 2026
Thanks so much for your kind words, Huw. Its a pleasure to reprents such a responsible Landlord.
★★★★★ 5/5
GoogleWorking is WhiteGate is smooth, fast and reliable procedure and a lovely staff. Lucy one of the agents was super helpful when we moved in and afterwards she's still helpful if you need anything and can help you get to your help point. The houses are nice and neat. I recommend it
Emmanuel · 13 March 2026
★★★★★ 5/5
GoogleAs a landlord,Chris and the team at Whitegates have been extremely helpful to both me and also my tenant.
Very professional. I would very much recommend them
Chris · 11 December 2025
Agent replied · 12 December 2025
Thank you so much, Chris. Its great to have you as an extremely responsible landlord
★★★★★ 5/5
GoogleChris and his staff are always helpful and well informed. Couldn’t do without them!!
Kay · 13 February 2026
Agent replied · 13 April 2026
Hey, thanks so much Kay. It's so lovely to serve you.
★★★★★ 5/5
GoogleBeing a first time renter in the UK I found the process quite complicated however Lucy, Ben and Hannah were very helpful and patient. They gave me all the time and help I needed.
Hilary · 17 June 2025
Agent replied · 18 June 2025
Thank you, Hilary. I'm so pleased that you found the team so helpful.
★★★★★ 5/5
FacebookI cannot recommend Whitegates Macclesfield highly enough! As a landlord, finding the right tenant who aligns with my expectations has always been a challenge, and I’ve been let down by several estate agents in the past. However, Whitegates has completely exceeded my expectations.
From the moment I contacted them, their professionalism, dedication, and attention to detail were apparent. They took the time to understand my specific needs and preferences, ensuring that every tenant they suggested was not just a match on paper but a perfect fit for my property.
Where other agents fell short, Chris and his team went above and beyond, whether it was through their thorough vetting process, their open and transparent communication, or their ability to navigate challenges with ease and confidence. They didn’t just find a tenant; they found the right tenant, and the experience was seamless from start to finish.
If you’re a landlord looking for an estate agent who truly cares about finding the perfect match, look no further. I’m thrilled with the results and wouldn’t hesitate to work with them again in the future.
Jamie · 24 November 2024
★★★★★ 5/5
GoogleI rented with whitegates in stoke on trent for 2 years and i can say that i had a wonderful experience with Chris and rest of the staff. They were quick in responding whenever I had any issues with the accommodation. Moreover their … More
Adnan · 3 December 2024
Agent replied · 5 August 2024
Thank you so much, Adnan, for your kind words. Its been a pleasure to have you as a tenant. Good luck for the future.
★★★★★ 1/5
GoogleBooked a video viewing with them as lived 200 Miles away. Emailed them that I liked the property and would like to book it. They confirmed landlord has accepted our application and insisted we come in person once to do the viewing.
I traveled with my wife and 7 months old baby driving 200 Miles to see the property on a Saturday, all good. I emailed back saying we are happy to move in a few weeks, got a reply that landlord has accepted someone else’s application and he preferred them.
Very very disappointed, if the letting agency had recommended 2 applications to the landlord, they should have let us know honestly in the first place and they didn’t.
This would have saved me and my family 400 Miles return trip from Suffolk to Stoke on Trent. And we could have goon on any other day where we could have viewed more property’s. Very very bad experience with this “Whitegates Macclesfield” Letting Agency. Don’t trust their words.
Ali · 13 March 2026
★★★★★ 5/5
GoogleMr Chris of Macclesfield is very nice, friendly and professional. I only had a short session with them and they were able to secure me and family an apartment . Am recommending them . 100 percent for them👍👍👍👍👍👍 …
Omolara · 13 January 2026
★★★★★ 4.9/5
View Agents TenantHouse renting
I have been dealing with an Agent called Lucy Woolley and she was helpful. The house we are staying is very neat. I thank Lucy because she presented to the landlord the reason of moving to the house. Lucy was professional, kind and patient. I will recommend anyone else to Lucy
Ellen · 17 September 2025
★★★★★ 5/5
GoogleAs a tenant, thank you very much to Whitegates team for your amazing service and support for the last 3 years. It was an amazing experience and we are very satisfied and grateful for that. A special thank you to Stephanie for your excellent support ❤️
Princymol · 1 November 2025
★★★★★ 5/5
GoogleWe have just got our keys to our first home and I have never felt so welcome and reassured to be moving in thank you so much to Chris who helped us and we even got a lovely little gift full of % off on house appliances and little goodies 😊 …
Alisia · 15 August 2025
★★★★★ 5/5
GoogleWhitegate Macclesfield Letting is the best Letting agency 👌 I have been with them since February 2024 and they make everything easy for me from changing me from a 2 bedroom house to the perfect and budget friendly another beautiful 1 …
Rilindis · 13 November 2025
★★★★★ 5/5
GoogleOne of the most efficient move in processes Ive ever experienced. Got a welcome goody pack to which was a lovely gesture . Dan has been very helpful and informative and made my move a plesent experience. Very professional service and I highly recommend.
Aish · 23 October 2025
★★★★★ 5/5
GoogleI’ve been with this letting agent for several years and have had a really positive experience. Communication has always been clear and reliable, and they’ve been consistently professional while still keeping a friendly, personal touch. It’s made renting through them feel straightforward and stress-free over the years.
Inderjit · 13 February 2026
Agent replied · 13 April 2026
These comments are much appreciated, Indy. Dealing with you over the years has also been very stress free.
★★★★★ 1/5
GoogleThis on behalf of a neighbour that is renting a property in biddulph who has continually complained about mould. Response is the landlord has got other property’s to do. She’s told him to wipe the walls down and keep windows open even though he has heart failure. The mould is coming from the outside brick work it’s not condensation which. He’s a vunerable person and just getting fobbed off
Cher · 19 December 2024
★★★★★ 5/5
GoogleI have used a few different estate agents over the years but never Whitegates. WOW ….. they’re on a whole different level and put all other estate agents to shame. Nothing was to much trouble and went out of there way to make our experience the best of the best. Would 110% recommend this company for your new home
Kayleila · 29 July 2025
Agent replied · 3 August 2025
Its lovely top hear this Kayleila. Its been a pleasure dealing with you thus far, and we hope to for many years to come.
★★★★★ 5/5
GoogleSpent over 2 years in a Whitegates property, never had any issues. The team, particularly Stef, were fantastic at the start right through to the end of my tenancy. Would definitely recommend them!
Kelsey · 25 October 2025
★★★★★ 5/5
GoogleI wish I could give them 6 stars out of 5. Chris, Hannah and the rest of the team has been taking care of literally everything since we moved in as tenants. Besides being friendly and professional, they are also very responsive, easy to … More
DRUT · 4 December 2023
Agent replied · 18 October 2023
Thanks so much for your kind words, Carla. It has been a pleasure working with you. Chris
★★★★★ 5/5
GoogleA good Fast and friendly service was received.
A big thankyou to everyone that was involved. We were kept up to date at every step to our rental property in Porthill
Thankyou to all
Nigel & Susan.
Nigel · 13 January 2026
Agent replied · 13 April 2026
Thanks for your kind words, Nigel.
It's great to have you on board.
★★★★★ 5/5
GoogleWhitegates are the best property letting agents in the area, thoroughly professional and nothing is too much trouble. They go above and beyond what you would normally expect.
David · 13 February 2026
Agent replied · 13 April 2026
Thank you Dave, for your kind words. Its great to deal with such a responsible landlord
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