Every review we hold for the South Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJo Harrison has managed my property for the last 20 years
Helpful staff always find a tenant quickly and resolve any problems.
Jo is always a pleasure to deal with and quick to respond to any request or issues
Since April24 Joshua has been managing the sale of the property which went through today. Joshua was a pleasure to deal with always keeping me up to date with regular progress reports.
I would not hesitate to recommend Whitegates for your letting or estate agent requirements
Thanks to all the staff DH
David · 22 August 2025
Agent replied · 7 December 2023
Thanks for your review David. It's been great working with you - can't believe it's been 15 years!! I hope you'll continue to be as impressed with us for the next 15 years!
★★★★★ 5/5
TrustpilotSmooth
My experience with Whitegates South was absolutely brilliant from start to finish. I recently secured my mortgage through them, and the whole process was far easier and smoother than I ever expected. The staff were incredibly friendly, knowledgeable, and always happy to explain every step clearly, with no confusing jargon at all. They found me a fantastic rate that fit my budget perfectly, kept me updated regularly, and made sure everything moved quickly and on schedule. The location is convenient, and the service felt personal and professional at all times. I couldn’t be happier with how everything went, it took all the stress out of buying my home. I’d highly recommend them to anyone looking for help with a mortgage or property, they really are excellent! Thank you so much Keera.O'reilly.
Millicent · 24 May 2026
★★★★★ 5/5
GoogleI had a fantastic experience working with Jo Harrison at Whitegates. She was incredibly responsive, helpful, and consistently polite throughout the entire process. From the initial search to signing the contract, Jo was always there to guide me and answer any questions, making everything feel smooth and stress-free.
I truly wish everyone could have someone as dedicated and supportive as Jo when going through the often challenging process of finding and securing a property. Her professionalism, kindness, and genuine care really stood out.
Thank you so much, Jo, it was an absolute pleasure working with you!
DOMINIKA · 6 April 2026
Agent replied · 22 August 2026
Thank you for your kind review! We're so pleased to hear that Jo was able to help. We'll be sure to pass on your lovely feedback.
★★★★★ 5/5
GoogleKeera has been outstanding throughout. Very attentive and obviously cares about her job and her clients. Thanks.
Karole · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind review! It's fantastic to hear that Keera was able to help. We'll make sure your lovely feedback is shared with her.
★★★★★ 5/5
TrustpilotExcellence - Keera O'Reilly
I am primarily giving this agent a 5 star rating because of the excellent customer service procvided and communication from start to end of a house i brought via Keera O'Reilly. She was clear with requirements, timeframes and she always followed up queries promptly and accurately. She is a brilliant asset to the company and made the stressful times of buying a property really easy. Thanks Keera
Ammar · 27 February 2026
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Whitegates South Leeds Lettings & Estate Agents is outstanding! Their team is professional, friendly, and highly knowledgeable. They provide excellent support throughout the entire process, with clear and timely communication at every stage. Everything is handled efficiently and with great attention to detail. I highly recommend Whitegates South Leeds for anyone looking for a reliable and trustworthy lettings and estate agency.
Moriom · 7 April 2026
★★★★★ 5/5
TrustpilotExceptional Personal Service Making it a Pleasure to deal with them
The exceptional personal service is what sets Whitegates (in particular, James) aside from other local agents. Throughout the whole process James was professional, personal and knowledgeable. James took a lot of stress off us as this was a big move in the sense that the home we were selling had been in the family for over 40 years. James was always honest and also very helpful in our search for our new home.
Monica · 6 November 2025
★★★★★ 5/5
GoogleI am quite satisfied with the service and guidance offered by Whitegates initially with viewing of property and later throughout the tenancy agreement process.
Thank you Keera for arranging the view of property and answering over multiple calls and special thanks to Jo Harrison for helping and clarifying doubts at various stages.
Siddharth · 13 March 2026
★★★★★ 5/5
TrustpilotKeera O'Reilly
Keera is an excellent estate agent - always very responsive and a crucial communicator between both solicitors in a transaction and the client. Excellent communication and always keeps a transaction moving forward quickly.
Isaac · 16 July 2026
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had an excellent experience with Whitegates South Leeds Lettings & Estate Agents. The team was professional, friendly, and always quick to respond to any questions. They kept me informed throughout the entire process and made everything straightforward and stress-free. Their knowledge of the local market and commitment to great customer service really stood out. I would highly recommend Whitegates South Leeds to anyone looking for a reliable and efficient estate agent. Thank you for such a positive experience!
Suma · 22 July 2026
★★★★★ 5/5
GoogleAs somone that normally hate estate agents these weren't too bad. I had help from, James very good at what he's does. Nick who helped with progressions and keera who was my stand out as she went above and beyond to help and was extremely lovely and helpful.
Louis · 22 July 2026
Agent replied · 22 August 2026
Many thanks for your kind review. We're delighted you were happy with our service and really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleI never thought I would be leaving a 5 star review for an estate agent but here I am. Josh and James have completely altered my opinion of estate agents. Josh has been a life saver while we've been trying to complete before stamp duty changes. Always there at the end of the phone and he does a really good job of chasing solicitors and other estate agents. Needles to say Josh was key to us avoiding the extra thousands in tax. I've used a few well known Leeds estate agents over the years and this is the only one I would recommend. Thanks so much Josh and James.
Cat · 29 March 2025
★★★★★ 5/5
TrustpilotWorth every pound!
I never thought I would be leaving a 5 star review for an estate agent but here I am. Josh and James have completely altered my opinion of estate agents. Josh has been a life saver while we've been trying to complete before stamp duty changes. Always there at the end of the phone and he does a really good job of chasing solicitors and other estate agents. Needles to say Josh was key to us avoiding the extra thousands in tax. I've used a few well known Leeds estate agents over the years and this is the only one I would recommend. Thanks so much Josh and James.
Cat · 28 March 2025
★★★★★ 5/5
TrustpilotMoving with Whitegates South Leeds was…
Moving with Whitegates South Leeds was a pleasant experience, the team is very supportive. I could pick the warmth from Jo’s voice whenever I called and she was always happy to support or answer any questions, even a second after just dropping the call and calling her back cause i forgot to ask something. It’s been a great deal walking this journey with you.
AnelisaKaleni · 26 August 2025
★★★★★ 5/5
GoogleJust moved into our new place. Whitegates have been really good, they are very helpful when you call them and action your request right away (they don’t just tell you to put it in an email and wait like other estate agents). Great customer service :)
Connie · 22 April 2026
Agent replied · 22 August 2026
Thank you for your lovely review! We're delighted to hear you had a positive experience with our lettings team. We really appreciate you taking the time to share your feedback.
★★★★★ 5/5
TrustpilotExceptional Service
Wonderful people and great customer service. We used Whitegates to sell our first home and the process was not without its bumps in the road (or in our case mountains) but the whole team supported us through it. James and Josh were honestly exceptional. It’s been the most emotional and stressful time, so I hope to sweet heaven I don’t ever have to do it again, but if I did there is no doubt I would choose Whitegates.
Vic · 25 November 2024
★★★★★ 5/5
TrustpilotGreat service, nothing too much trouble …
We recently had the opportunity to work with James and the team at Whitegates when selling our’ buy to let’ property. Despite the competitive landscape, having tenants in situ and limited mortgage offers being available to buyers, James demonstrated remarkable tenacity and expertise.The marketing strategies employed were impressive, effectively showcasing the property and attracting potential buyers. Their excellent local knowledge and personal service made the entire process feel tailored and attentive, which is a rarity in this industry.We appreciated the complete service they offered, including hosted viewings at short notice, which made it convenient for prospective buyers. Throughout the process, James’s communication was regular and clear, keeping us informed every step of the way.Another great feature of their service is their in-house mortgage broker, who provided invaluable assistance in navigating the complexities of financing for the buyer. In summary, while the market may be difficult and competitive; I would highly recommend James and the team at Whitegates to anyone looking for a dedicated and knowledgeable team to provide a great service.
D · 25 October 2024
★★★★★ 5/5
TrustpilotExcellent service from James
We recently sold our house through Whitegates and cannot commend them enough on the fantastic service that we were provided. James dealt with our sale and from the very start, was informative and supportive. He was always at the end of the phone when needed, and contacted us to keep us up to date regularly. We needed our house to sell quickly as we had already had an offer accepted on another property, and James certainly delivered. I never felt like anything was too much trouble and felt like he genuinely had our backs. I wouldn’t hesitate to recommend them to anyone. Thank you James.
Lauren · 26 September 2024
★★★★★ 5/5
GoogleJo Harrison at Whitegate Estate Agents was such a pleasure to work with. She was so professional, attentive, and genuinely cared about helping us find the perfect property. She answered all our questions with patience and gave us clear, concise information throughout the entire process. It was evident that Jo is knowledgeable and passionate about her job, making our experience not only easy but enjoyable. We couldn't have asked for a better agent!
Noman · 24 December 2024
★★★★★ 5/5
TrustpilotHappy I chose Whitegates
I chose Whitegates to sell my house as they were based local to me and were competitively priced. I’m really glad I did as It was pretty much a stress-free process. My agent was Helen, I found her to be approachable with any questions I had, very professional and felt she knew the market well. Communication is the key and Helen personally kept us updated every step of the way, from start to completion. Very impressed with the service and happy to recommend Whitegates and Helen.
M · 23 May 2022
Agent replied
Thank you for your kind words and glad we kept the stress to a minimum for you
★★★★★ 5/5
GoogleThe team over at Whitegates South Leeds have been nothing but kind, caring and helpful during my first 12 months renting with them. They're always attentive and want to assist with any questions or issue, and are quick to resolve them.
Jo has been an absolute star helping me settle into the property and ensuring I'm assisted with anything when needed.
Gabrielle has been wonderful recently with the required documentation to sign my contract for another 12 months! Can't wait to stick around with them and couldn't recommend them enough!
Bradley · 20 May 2022
Agent replied
Thats great to hear Bradley, thank you very much
★★★★★ 5/5
GoogleI can not recommend Whitegates and especially James enough!! He made a difficult time so much easier. He was fully on my case from the moment it was handed to him. Chasing surveyors, solicitors, buyers and me for anything outstanding. He dealt with all 3rd parties proactively and ensured a smooth sale from offer to completion. I even asked him to sell a friends property at the same time and he had it on the market and sold within a fortnight. If you want professional, proactive and friendly estate agents then call Ehitegates and ask for James. You won’t regret it!
Jo · 27 August 2024
★★★★★ 5/5
GoogleWe’ve been supported by the Whitegates rental team for over 20yrs (Jo Harrison is brilliant) and more recently by her sales colleagues James and Gabrielle who were equally fab - far more tenacious and better value than any solicitor in keeping things moving! We’ve used letting and selling agents nationwide and have never felt so safe in the hands of a team like this one - highly recommended - it’s increasingly hard to find a team so professional and they deserve the reputation and awards they have so rightly received, we will miss them.
Rachel · 27 August 2024
★★★★★ 5/5
GoogleWe received amazing and professional service. Jo Harrison was with us every step of the way. She was professional and very helpful in keeping us updated and making our moving experience as smooth and easy as possible. The whole team at Whitegates were polite and went above and beyond making sure everything was done as quickly as possible. I would recommend this team to anyone wanting to find a new home. Couldn't have asked for better. Thank you Jo and your team you were amazing.
N. Smeaton
The · 27 August 2024
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