Every review we hold for the South Leeds office, from every platform, shown as written. First names only.
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5/5
TrustpilotProfessional and knowledgeable Estate agents
After a hellish time with a different Estate agent, Whitegates came to our rescue. Hoping for a quick sale we invited 3 estate agents to come and valuate our house. Mirek stood out. He appreciated our position, gave us fantastic advice on how to maximise our sale price and instilled me with a feeling we were in safe hands. We were right to go with him, only 2 months later and our house is sold. Thanks Mirek for your wise words and thanks to the whole South Leeds Team, especially Helen who kept me informed at every stage of the sale. Highly recommend these guys!
Mr Β· 17 January 2024
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5/5
GoogleAfter a hellish time with a different Estate agent, Whitegates came to our rescue. Hoping for a quick sale we invited 3 estate agents to come and valuate our house. Mirek stood out. He appreciated our position, gave us fantastic advice on how to maximise our sale price and instilled me with a feeling we were in safe hands. We were right to go with him, only 2 months later and our house is sold. Thanks Mirek for your wise words and thanks to the whole South Leeds Team, especially Helen who kept me informed at every stage of the sale. Highly recommend these guys!
James Β· 17 January 2024
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5/5
TrustpilotI have been renting a property fromβ¦
I have been renting a property from Whitegates South Leeds for the last 4 years and I must say they are all amazing at what they do. From the owner of the branch to the rest of the team that work there daily always giving the customers the best service possible. Always there to answer questions or fix issues. All extremely polite and professional. I will highly recommend this branch to anyone that wants to find a property to either rent or buy. Thanks a million to Mirek, Jo and Gabrielle. Always a pleasure to deal with you guys. ππΌππΌππΌππΌππΌππΌ
Jaime Β· 11 January 2024
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5/5
TrustpilotGreat company.
I have used the company for over five years now, during which time I have bought, sold and rented out property through them. The staff are always professional, efficient and extremely helpful. When on the odd occasion issues have arisen, they have always been resolved quickly and professionally. This starts at the top with Mirek, and on the sales side with Helen. But particular mention has to go to Jo Harrison on the rental side of the business with whom I have most contact, who is friendly, efficient and simply superb at her job! I would never consider using another estate agent.
MR Β· 23 November 2023
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5/5
GoogleAfter the initial meeting with Mirek I dealt mostly with James, and occasionally Gabby, who are a credit to the branch. I'm honestly unsure I would have survived being in a chain involving the Mediocre Service from another estate agents if it weren't for the support and knowledge they provided. I never want to move again but I'd recommend them to anyone else who does! Thank you (",)
Ruth Β· 19 July 2024
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5/5
GoogleWe were so pleased with the service! Marek and the team have been professional and super helpful since day one! They found me a second buyer really quickly after the first one fell through. Natalia has been amazing! She went out of her way to contact everybody in the chain many times and kept me updated, I am so grateful! If I ever have to sell another property in Leeds, I would use Whitegate anytime!!
Wei Β· 13 February 2020
Agent replied
Thank you so much for the lovely review, I'm so pleased that we worked really hard for you and we got there in the end!! Hope everything is going well in your new home. Have a great Christmas!
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5/5
TrustpilotAs somone that normally hate estateβ¦
As somone that normally hate estate agents these weren't too bad. I had help from, James very good at what he's does. Nick who helped with progressions and keera who was my stand out as she went above and beyond to help and was extremely lovely and helpful.
Louis Β· 29 June 2026
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5/5
GoogleWe recently rented a place through Whitegates Agency, and our experience was outstanding, largely thanks to Joe Harrison. From the initial inquiry to the final paperwork, Joe demonstrated a level of professionalism and responsibility that exceeded our expectations. On moving day, We received a welcome package from whitegates and a lovely dull for my daughter.
Thank you, Joe, for your exceptional service and careππ»
Hatameh
Hatameh Β· 8 August 2024
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1/5
GoogleAbsolutely shocking customer service. Booked valuations for the sale of a portfolio in the Leeds area (two weeks in advance) and was told the Director would look after me. Mirek (thatβs who I was told was the Director) arrived late, then had the audacity to say βit doesnβt matter, heβs lateβ and when questioned as to why, he says βhe left the office lateβ. What a joke. I would recommend all investors stay away from them.
Fahim Β· 13 February 2019
Agent replied
Hi Fahim. Thank you for taking the time to leave a review. I am obviously disappointed if Mirek did not arrive on time to his appointment with you. We deal with a large number of investors who have properties throughout the South Leeds area and they are more than happy with our service. We have various properties on our books at the moment that may suit what you are looking for and I would like to show you how fantastic our service can be, so if you would like to discuss anything further then please do get in touch - 0113 2771234 / southleeds@whitegates.co.uk
Kind Regards
Ami Wills
Branch Manager
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5/5
TrustpilotThe entire process has been incrediblyβ¦
The entire process has been incredibly seamless from viewing the property with Mirek to communicating with Emma, who has been exceptionally helpful throughout. Whether Iβm buying or letting in the future, Iβll definitely be using their services again.
The Β· 29 July 2025
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5/5
TrustpilotI had a pleasure of working withβ¦
I had a pleasure of working with whitegates estate agents during my home buying journey. From the very beginning Josh was professional, responsive and approachable. Always available to answer any questions. Thanks to whitegates and specially Josh for their expertise and support. With their help I was able to find the home that I was looking for. Noah
Mr Β· 19 November 2024
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5/5
GoogleJo Harrison has been extremely helpful with my move to rent a flat in Leeds.
Jo has gone above and beyond to ensure that all paperwork was given, helped with any queries I had/ have and is very fast at emailing back.
When I signed to rent a property, I was given a welcome pack which included some lovely home gifts, washing capsules etc! Such a lovely gesture and more letting agencies should be like that.
Thank you Jo!!,
Charlotte
Charlotte Β· 22 September 2023
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4/5
TrustpilotLived in my home 13 years,never sold aβ¦
Lived in my home 13 years,never sold a house before,and couldnt remember alot about buying one either,alot of help was given and emails replied to really quick,I think I may have been a little bit of a nightmare but Natalia never showed that to me, kelly was helpful too but poor Natalia definitely got the brunt of my emails and calls and reassured along the way,big thank you to Mirek tooπStacy.
Stacy Β· 11 February 2020
Agent replied
Hi Stacy. Thank you so much for the kind review. You certainly weren't a nightmare!! We're here to help and I'm glad that we were able to assist you along the way and we responded to you promptly. Wishing you all the best in your lovely new home, thanks again for the prosecco!Kind RegardsWhitegates
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5/5
GoogleJo Harrison has been extremely helpful with our move to rent a house in Leeds, she always ensure all the paperwork was given and helped me with all my enquiries, fantastic I recommend her with my eyes close.
When we signed to rent a property, they gave us a welcome pack which included some lovely home gifts, washing capsules etc! Amazing gesture from them and I really appreciate it
Thank you very much.
Marcos Β· 30 December 2023
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5/5
TrustpilotNice experience with Jo Harrison
We had a wonderful experience renting our new home through Jo Harrison and her team. Jo was welcoming, professional, and incredibly helpful. She made the entire process smooth and stress-free for our whole family, answering every question with patience and care.
Ifeoma Β· 15 May 2025
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5/5
TrustpilotEmma Nelson has been there for meβ¦
Emma Nelson has been there for me anytime I call in to report something. Thanks Emma Nelson for your support.
John Β· 16 December 2025
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5/5
GoogleBuying our new house has been a horrific, drawn out process, but not because of Whitegates. I cannot recommend them enough.
Helen Hull has been professional, proactive and, most of all, patient, during what has otherwise been a dreadful 6 months. She has always been ready to offer advice and mediate negotiations to ensure a fair outcome for all. Helen has really gone above and beyond what we expected when we signed up with Whitegates
Lady Β· 22 October 2023
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5/5
GoogleWe recently moved into our new home, and I couldnβt be happier with the entire process! From start to finish, everything was smooth, transparent, and stress-free. A big thank you to Jo Harrison, who truly went above and beyond to make this experience seamless.
Jo was incredibly professional, friendly, and always available to answer our questions promptly. She guided us through every step, from viewing the property to completing all the paperwork, ensuring there were no hurdles along the way. Her attention to detail and commitment to making things easy for us really stood out.
Finding the right property can be challenging, but Jo made it effortless. We are absolutely delighted with our new home and deeply appreciate her support throughout the journey. Highly recommended!
Dhanush Β· 3 August 2025
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5/5
TrustpilotBig thank you to James and Gabrielle atβ¦
Big thank you to James and Gabrielle at Whitegates.Highly recommend Whitegates and in particular James and Gabrielle who dealt with the purchase of my property. They kept me updated throughout every step of the process and were always quick to respond to emails. Very friendly, knowledgeable and professional. Thank you so much for all of your helpβΊοΈ
Rosie Β· 10 September 2024
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5/5
TrustpilotGreat service and really helpful staff
Great service and really helpful staff. Kelly and Natalia kept us informed of progress every step of the way and were very supportive. Mirek was very helpful in advising what to do with the property to achieve the price we were looking for and gave a realistic guide to the asking price. I've used the team at Whitegates before to sell a property and would happily use them again.
Josephine Β· 22 September 2019
Agent replied
Thank you for your kind words Josephine, our pleasure as always!
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5/5
GoogleJames Peat has been absolutely amazing, he was very helpful and always gave us tips and reassurance throughout the process. He did make this process feel easy. We are ever so thankful to him for his support and all the hard work he has put in to make this journey a positive one! Thank you for everything and being so professional and friendly to us!
Sathi Β· 15 April 2024
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5/5
GoogleAmazing estate agents, looked at lots in the area and they are by far the most professional, excellent at responding to any queries and make a stressful time far easier.
When we move again I wonβt hesitate to contact them and would recomend to anyone wanting a hassle free efficient sale with outstanding customer service.
Sara and the team are a pleasure to do business with π
Scott Β· 13 February 2020
Agent replied
Thanks for your review Scott, it's great to hear that you were pleased with the service you received. I hope everything is going well in your new home and if there's anything else we can help with, just let us know. All the best.
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4/5
TrustpilotOur first homeβ¦
We recently bought our first home through Whitegates in LS11. Iβm not going to pretend it was smooth sailing because it definitely wasnβt. There were plenty of obstacles in the way but the staff, in particular Helen, kept us updated, informed and calm the whole way. Even when faced with me being a little fraught about what was going on, it was reassuring to know youβve got a team who can empathise whilst still remaining professional. We got there in the end and we couldnβt be happier.
Lindsey Β· 20 January 2023
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5/5
TrustpilotWould recommend
Thanks to the team at Whitegates - Helen, in particular - for managing the sale of my house. She has been fantastic to work with; communicating well with myself, the buyers and the solicitors to ensure that the sale was progressing and that all parties were happy with the outcome. Helen has fantastic knowledge of the local area and I felt that she advised me well throughout the process. I'd definitely recommend Whitegates for anyone buying/selling in the South Leeds area.
Laura Β· 20 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.