Trusted Agent profile · South Leeds
Verified
★★★★★
476 reviews across 4 platforms
386 Dewsbury Road, Beeston, South Leeds, LS11 7JX
Part of Whitegates, see every office.
Whitegates's office in South Leeds, at 386 Dewsbury Road, is rated 4.8 out of 5 across 476 reviews on four platforms, including 243 Google reviews rated 4.6.
243
Reviews on Google
This office
4
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
228
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We're proud to have been serving the South Leeds area for 30 years, offering a wide range of properties for sale and to rent, not only in Beeston but also in Middleton, Belle Isle, New Forest Village, Holbeck, East Ardsley, Tingley, Morley, Rothwell, Oulton and Woodlesford. Franchise owner Mirek has over 30 years estate agency experience, starting as a negotiator in the City Centre branch and working his way up to Franchisor at the South Leeds office in 2001. Mirek has created a fantastic local team with combined experience of over 70 years who are well placed to answer any questions you have on buying, selling or renting in the area. Whitegates South Leeds bring a mix of traditional estate agency values with modern technology, giving the perfect blend of old and new. We are here to help everyone, from young first-time buyers right through to those more experienced property sellers, and if you aren't 'internet savvy' don't worry, pop into the office and we can sit down and talk face to face. You can find us on Dewsbury Road, just five minutes' drive from Leeds City. Our main areas of business are residential sales, lettings and property management. If you have a property to sell or let across LS10, LS11, WF3, LS26 or LS27 are looking for a new home, or would like us to manage a property on your behalf, please do get in touch. We are members of NAEA, ARLA and Property Mark.
Every review we hold for the South Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent and professional
Kelly and Helen were wonderful. They made the whole process stress free by keeping us informed. They even gave us a house warming/moving in gift, which was very much appreciated.We definitely recommend Whitegates South Leeds, and although we hope not to move house again, we would absolutely use their excellent service again.
Thank you so much for your kind words and for the lovely gift you sent, we wish you all the best in your new home!
5/5
GoogleWe would like to say thank you to Mirek and Helen for buying our first property! They were super efficient, knowledgeable and proactive. They even did some bits of legal work for solicitors and kept the whole transaction under control so it went swimmingly. Communication was second to none! I would highly recommend them if you are looking to buy or sell the property, 10 out of 10 service!
5/5
TrustpilotKeeps things moving
Have had the pleasure of working with Keera a few times now. Good communication throughout the transaction and efficient in progressing matters. Kept all parties updated and helped the process move along smoothly.
5/5
GoogleWhitegates team has been an absolute godsend dealing with my rentals over many years. I can thoroughly recommend Jo, Gabrielle, Helen, Ami and Mirek. Each has been so patient with my queries, and has found new tenants in a very timely fashion. Can't ask for more. I feel like I'm dealing with good friends. Excellent service always. Well done!
5/5
TrustpilotThe best estate agency in the whole of…
The best estate agency in the whole of UK. I have been with them for a year now, and they never disappoint. Always on time to ensure the house I'm renting is in good shape and condition. I love you Gabrielle Lester-Clarke, and all you team. You all are the best!!!!
5/5
GoogleGabrielle was very helpful and quick at renewing our contract. She talked us through any changes and got the paper prepared in no time to all! We didn't have to worry or chase anything, she took care of it all. Fantastic service!PositiveResponsiveness, Professionalism
Thank you very much for your review
5/5
TrustpilotHad a really good experience
Had a really good experience. Jo Harrison was always available for me and she would always clear up any uncertainties I had since it was all a new experience for me. Keep up the good work.
5/5
GoogleJo amd Emma was amazing . Really helpful and made the process really easy and was very helpful . Would definitely recommend and the welcome was a nice touch aswel
5/5
TrustpilotJo amd Emma was amazing
Jo amd Emma was amazing . Really helpful and made the process really easy and was very helpful . Would definitely recommend and the welcome was a nice touch aswel
5/5
TrustpilotNew tenant needed for property in Leeds
I found Jo Harrison and her team at Whitegates very helpful and efficient at finding a new tenant for my property in Leeds. They also found tradesmen to carry out any work needed on the house.
5/5
GoogleWhitegates South Leeds as been an absolute pleasure to work with! All staff members have been so helpfull with Jo Harrison and Gabrielle being our point of contact and just outstanding! Every query was answered and for every problem a …
5/5
Trustpilot****Highly recommend****
I don’t normally write reviews but feel the team at Whitegates deserve some recognition for the completion of my property. They provided regular updates, chased all parties effectively and went above and beyond to make sure our sale went through as quickly as possible. They were more efficient than the solicitor instructed to handle the conveyancing (Premier Properties) who I wouldn’t recommend, but Whitegates managed to get things turned around and I couldn’t be happier with the service they provided, the price and all that they done. Thank you Kelly you have been a superstar!!!
5/5
GoogleAbsolutely brilliant, sorted my needs very quickly, thank you to Josh for the viewing and special thank you to Jo Harrison for her outstanding work.highly recommend
5/5
GoogleExcellent experience from beginning to end with my house purchase. Special thanks to Helen H who was handling my case - very professional, responsive and helpful. I really felt that the whole team went above and beyond in their support. Strongly recommend!
Thank you very much, that's lovely to hear Ailsa. We hope you'll be very happy in your new home and enjoy your first Christmas there! Best wishes, from all the team!
5/5
GoogleI have just recently moved to a new home and I must admit the process of moving is very daunting on its own. However I am grateful to Jo for the support she has provided me with. Thank you for your kind and caring nature! I almost forgot, I loved the welcome gift a much needed one indeed 🫶🏼 …
5/5
TrustpilotIt is a very serious agency
It is a very serious agency, I am their tenant and they gave me a very well-kept, renovated house and they are serious people. I highly recommend this agency. I am very satisfied with them, I am happy to be their tenant! If you want a house to rent from this agency, I recommend it with great confidence!
1/5
TrustpilotI was to see a house last week they…
I was to see a house last week they told me will send me the application form on monday,i try to call and spoke at the office but nobody reply to me with application form.i don t have a problem if they didn’t want to give me a house,i have a problem because they make me to lost time…
5/5
TrustpilotHelen Hull was exceptional and…
Helen Hull was exceptional and professional throughout the sale of my house. I would recommend Whitegates to anyone, best Estate Agents in South Leeds which was proven as I was messed around by multiple Estate Agents. Thank you again Helen!
Thank you for your kind words Amanda, I told you we'd get it sorted for you and I'm glad we could help!
5/5
TrustpilotMy experience with whitegates has been…
My experience with whitegates has been excellent! Me and my partner got our first property with them in 2021 and were worried as we had never gone through an estate agents before but can not fault them. They are there as soon as you need them and issues are dealt with straight away! Joanne and Gabrielle have been amazing with all their support and guidance
5/5
GoogleMy experience while renting through Whitegates has been wonderful. All queries have been dealt with in a professional and timely manner. Renewing our tenancy was smooth sailing, Gabrielle emailed us with plenty of time prior to the end of tenancy and ensured we had the signed documents shortly after. I have nothing but positive things to say about Whitegates.
5/5
GoogleWe recently moved into a new house. We are very satisfied, the entire rental process went very quickly and without problems. Thank you very much Jo Harrison for your professional service. A few years ago we rented an apartment through this agency and we have very good memories associated with it. One of the better agencies we've ever experienced.
5/5
TrustpilotVery helpful and professional
Very helpful and professional James and the team at whitegates were very patient and helpful through a difficult sale, they worked hard everyday to get us in to our new home.
5/5
GoogleWhitegates have been amazing throughout the whole process of renting a house, we have been renting with them for nearly 3 months and we have no complaints they have been excellent especially Jo who has been on hand to answer any questions we may have and has dealt with any issues we have had promptly and efficiently.
3/5
GoogleI recently rented a property through Whitegates South Leeds, and overall, my experience has been a mix of positives and areas that need improvement. Starting with the good: the renting process was fairly simple and straightforward. The staff at the agency were professional and courteous throughout the application and approval process. They communicated clearly and promptly, making it easy to understand what was required at each step. From viewing the property to signing the tenancy agreement, everything went smoothly and without unnecessary delays. However, there is one significant issue that has affected my experience. It's been over 22 days since I moved in, and I'm still waiting for some necessary repairs to be completed. While I understand that maintenance issues can take time, the delay has been frustrating, especially since these repairs were noted on the first day after I moved in. Despite following up multiple times, the agency has not provided a clear timeline for when these repairs will be addressed. In summary, Whitegates made the initial rental process hassle-free, but the slow response to repair requests has been disappointing. I hope they can improve their after-care services to match the efficiency of their letting process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Whitegates's South Leeds office has 476 reviews across four platforms: 243 on Google, 4 on Facebook (across the whole business), 1 on View Agents, 228 on Trustpilot.
Whitegates South Leeds is rated 4.8 out of 5 across all 476 reviews, and 4.6 out of 5 on Google from 243 reviews.
Whitegates South Leeds, 386 Dewsbury Road, Beeston, South Leeds, LS11 7JX.
